Windows Premier pro CS5 Program monitor freezes/hangs when video on sequence bar is playing

Hi all,
I have been experiencing program monitor freezes/hang while the audio and the video on sequence bar is still playing. This happens on both HD and SD projects. I have tried many ways but at time it works but at times does not work. i have updated CS5 to 5.02, updated the driver and also quicktime.
Hope someone can help me on this ! Appreciate it.!
This is a complete new system.
The specification as follows: INTEL(R) CORE(TM) i7CPU950@ 3.07GHz 3.56GHz
installed 12.0GB RAM
System at 64bit
Display driver using NVIDIA GeForce GTX 470.

Hi Dennis,
Thanks for the reply. I have updated the graphics driver on Nvidia website as well.It still does not work.
Under project settings: Video rendering and playback, i have both mercury playback engine GPU accelerator and mercury playback engine softway only. it is currently set as mercury playback engine GPU accelerator.
Thanks in advance

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