Windows recognizes iPod but iTunes doesn't

Okay, so, on my computer, I open up iTunes and it loads up and runs fine. However, when I plug my iPod in, iTunes freezes up and doesn't let me do anything. My iPod will charge but it won't sync. When I do plug it in, an explored window opens up saying that I have connected a camera and it gives me options of what I want to do. When I unplug my iPod, iTunes is still frozen up, and the process is not responding. Does anybody know how to fox my problem?

Try to disable the camera notification: http://support.apple.com/kb/TS1857
More on "Troubleshooting unexpected quits, freezes, or launch issues" here: http://support.apple.com/kb/TS1421

Similar Messages

  • Help, Windows recognizes ipod but itunes doesn't

    ive tried everything that ive seen listed but nothing seems to work. My issue is that Windows recognizes ipod but itunes doesn't. I would really apprecaite it if someone could help me with this issue.

    Wow, I'm sorry to hear this is still happening. I had the same problem until this newest version of itunes. The thing that always worked for me earlier was the re-starting of the ipod service. I have nothing else.
    Good luck

  • Computer recognizes ipod but itunes doesn't

    Itunes use to recognize the ipod but now it doesn't. I've reformetted my computer & have the latest version of itunes. It started when I restored my ipod. Suddenly itunes won't recognize it but windows will. This was before & after I reformatted my pc. I've tried the suggestions on how to fix it but nothing works. Anyone have any idea how to get it to recognize the ipod??

    See this article:
    http://docs.info.apple.com/article.html?artnum=93716

  • Windows recognizes iPod but it doesn’t charge

    Hi, can anyone help me?
    When I connect the iPod the PC recognizes it and starts to synchronize with iTunes, but the charging icon appears full with a lighting bolt and it is not animated. After a while the when the battery is low, the iPod turns off and the synchronization is interrupted.
    Also if I eject the iPod but without disconnect it from the USB, the charging icon looks unanimated.
    I have used this USB port with other iPods without problems.
    Thank you

    Do you know if the older units can charge with USB 2.0?
    1G and 2G models can't talk USB at all. Firewire only, period.
    3G models cannot charge with USB. They require Firewire to charge. 3G models can communicate via USB cables, but they need Firewire for power. A dual cable exists to let you plug it into USB for talking and the Firewire AC plug for charging at the same time.
    4G's and Mini's can charge off both USB or Firewire ports. Although USB doesn't put out as much power as Firewire, so they may have fairly minor issues along these lines sometimes. Takes longer to charge, battery might wear down even though it's charging because of large disk use, etc. Those 3G dual cables will work on these units too, to prevent these problems.
    Nano's and Shuffles charge only from USB ports. They don't support Firewire at all.

  • Windows sees iPod but iTunes doesn't ALSO Windows cannot locate driver

    Got my Nano (2d gen) a few days ago and have been stumped since I can't use it. Here's a few details. I'm running Windows 2000 with SP4. In trying to sync I have used both my laptop's USB 1.1 port but also a USB 2.0 card with and without additional power (which can sometimes cause problems). I have tried the 5 R's to no avail.
    Here's what's happened so far. Initially when I connected the Nano Windows would look for the appropriate driver. After a minute or so, the computer would lock up and reboot. This happened 5 or 7 times. Very frustrating.
    I then tried the 5 R's and started doing some research on my own. I think part of the problem might have been due to Windriver, which I believe controls USB drivers. I messed around with that and eventually got to the point where when I plugged in the Nano, Windows would search for the correct iPod driver. After a minute or so, a window would pop up reporting that Windows couldn't find the driver and did I want to disable this device or ignore the update.
    Hey, at least the computer wasn't rebooting.
    The strange this is that if I click on the System Tray, under the Unplug/Eject Hardware icon it shows that there is an iPod connected and the Nano will charge. And yet, iTunes doesn't report being connected.
    I have searched and searched this forum and the web but to no avail. Are there smarter minds out there that can help me with this problem?
    IBM T20 Windows 2000 Nano 2d gen with iTunes 7.02

    I went through the steps in the document a day or so ago but it didn't help. I will try one more time, paying close attention to the details.
    On a different note, just after I posted my question I attached my Nano and let it look for the appropriate driver. However, this time I pointed it to the WINNT\Systems32\drivers directory and my computer locked up and rebooted.
    So I'm thinking there's an underlying problem and I'm just don't want to think about doing a re-install or re-format of my HDD.
    There is one thing I can report. I was able to sync on my office computer so the problem's not the Nano.
    Will let you know if anything changes. Thanks for the quick response.

  • Replaced iPod.... Windows Reconizes iPod, but iTunes Doesn't. HELP!!!

    I just got my iPod replaced today. When I pluged it in, it showed the "Do Not Disconnect" thing on it, and my computer tells me that it's plugged in. But, iTunes does not reconize it. I've tried updating it, resetting it, and putting it in different USB ports, yet none of these help. PLEASE HELP ME!!!
    -Mike

    Mike, how did you fix this? I am having the same problem. I just got rid of my G4 and bought a G5 and it will not see it.
    Thanks,
    Nick

  • Comp recognizes iPod but iTunes doesn't

    I will attach my iPod into the USB port and the copmuter will begin to chargge it. My iTunes, however, will not recognize the iPod tho open up the window. My iTunes will not even open up if I click on it. I've gone through all the steps, but it still isn't working.

    Hi and welcome to Apple Discussions Forum!
    Read the following articles:
    [iPod: Charging icon appears but not recognized by computer|http://docs.info.apple.com/article.html?artnum=302420]
    If you're trying to connect your iPod to a laptop, read also this:
    [iPod not recognized when connected to Windows laptop over USB |http://docs.info.apple.com/article.html?artnum=301343]
    Hope this helps!
    -

  • I have Ipod Nano 6th generation.  My computer recognizes device but Itunes doesn't.  Any suggestions?

    I have Ipod Nano 6th generation.  My computer recognizes device but Itunes doesn't.  Any suggestions? 

    You might have better luck posting in the iPod Nano forum.  You posted in the iPod Touch forum. For an iPod Touch one would start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • HT4623 so when i plug any of my devices into laptop windows recognizes it but itunes wont. how to get itunes to show device pluged in

    so when i plug any of my devices into laptop windows recognizes it but itunes wont. how to get itunes to show device pluged in

    Hello, joegoducks. 
    Thank you for visiting Apple Support Communities.
    If your device is not recognized by iTunes, I would recommend the steps in the article below.  Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H.

  • I have a 4s with the latest 6.0.1 update and windows 7 with iTunes 11. When I connect the phone, windows can see but iTunes doesn't. Have tried re-installs and re-starts. Anybody else have this problem

    I have a 4s with the latest 6.0.1 update and windows 7 with iTunes 11. When I connect the phone, windows can see but iTunes doesn't. Have tried re-installs and re-starts. Anybody else have this problem?

    Did you go through all the options?
    Also this:
    Also, third-party security software may conflict with iOS devices connecting to iTunes. Follow this article to troubleshoot issues that may be caused by your security software. After resolving any issues you may have with your security software, you may need to try the steps in this article again.

  • My computer recognizes my iPod but iTunes doesn't. How do I fix it?

    trying to sync my iPod for new music, but iTunes doesn't have my iPod, the computer does though. how can i get my iPod to sync with iTunes?

    iOS: Device not recognized in iTunes for Windows
    If you  have iTunes 11 turn on the Sidebar.  Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears.

  • Windows sees my iPod but iTunes doesn't (USB 2.0)

    I had this problem when I got my iPod a few days ago, then when I got iTunes to see my iPod it took AGES to upload songs, and when I reconnected my iPod, iTunes said it needed to reformat it.
    My PC at work speaks to my iPod just fine through it's USB ports, but is a new, high end PC with top spec components, whereas my home PC is a couple of years old, though fairly high spec though it's components may not be as good.
    The conclusion I drew from that is that some older USB 2.0 ports just can't handle the capacity of information that iTunes and iPod require in order to speak to each other.
    I noticed today that my PC had a Firewire port in it's soundcard at the back (yours may do too, take a look) so I went to HMV and bought a 3rd party iPod Firewire cable for £10. Now my home PC and my iPod are the best of friends, and I'm a happy bunny (which I wasn't earlier in the week).
    If you are having similar problems, there is probably nothing wrong with your software or your iPod (poor thing!), its almost certainly that your USB ports just aren't up to scratch (despite the claims of Apple).
    If your soundcard doesn't have a Firewire port, a PCI Firewire card will cost you about £40, unless you take the time to look around and get one a bit cheaper. This will be the answer to your prayers.
    Good luck, and I hope this info will spare you some messing about.

    Make sure you have the most recent version of itunes. And if you do have the most recent version of itunes. Check to make sure your ipod software is up to date. If either or is out of date it will cause itunes not to sync with the ipod.
    Itunes versions should be - 5.0.1
    - you can find the version by going to help and then about itunes. In the strolling box you should see version .....
    Ipod software version should be 1.2
    - you can check this on the ipod by going to setting and then about. scroll down and you should see the version 1.2

  • Computer finds iPod but iTunes doesn't

    I would appreciate any help. I have tried everything to get iTunes to find the iPod. I have a Dell E521 and I have tried almost everything.
    I removed iTunes and re-installed it (several times) I believe I removed all traces of iTunes before re-installing.
    I changed the drive from (j) which was the default to (x)
    I tried to change the start-up
    I removed some KEY files that I heard to try.
    I don't know what else to try.
    I have two Nano's and neither work so I assume it is a computer problem.
    The computer finds the Nano but thinks it is a hard drive.
    Any help would be appreciated.

    Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem.
    Try Resetting Your iPod while it's connected to the computer.
    Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
    This will often get it recognized. It may take several attempts.
    Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
    Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
    Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
    If your iPod shows up in Explorer under 'my computer' try changing the drive letter: Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management. Right-Click on the iPod and select “change drive letter”. Choose something further along in the alphabet that is unused. Usually, “M”, “N”, “O” (or something similar).
    If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
    Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
    Also See:
    Your Windows PC doesn't recognize iPod
    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes</A

  • Windows recognise iPod but itunes not

    i tried different things from the apple site, but none worked.Windows sees my iPod (f disk) but itunes says that he cannot connect to my ipod.
    Suggestions?

    Thanks for your reply. Unfortunately this has not worked. I didn't have quicktime to begin with so I don't know if that makes a difference? After following the instructions, I get the "registry keys missing" problem appear again (which I've subsequently fixed again) and then when I connected the ipod I got the following message - 'Device driver software was not successfully installed'.
    I've tried windows update but this doesn't do anything as '...the service is not running'.
    Any suggestions?

  • Itunes for mac won't recognize ipod but iTunes on parallels will

    Just upgraded itunes to 10.5 and purchased a new ipod classic (160gb). All my music is on my old macbook, but itunes won't recognize that the ipod is attached. Finder will, but iTunes won't. However, when I run iTunes in parallels desktop on the same mac, it recognizes the iPod and asks to sync. How do I get the mac itunes to recognize the ipod?

    Sorry for the late response. I realised my notifications are off. I've tried that. All my software is up to date, setting for wifi sync are all checked off. I spent 1 hour on the phone with Apple with no results. Most threads are about Windows PC. I run a a MacBook. Variables could be my Linksys router but i/ve played with the firewall settings and nothing. I have a range extender but all devices are using the same network. Any final ideas?

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