Windows recognizes USB device but neither it nor iTunes recognize iPod
I just got a iPod shuffle this morning and tried to install it. When I first installed the software and restarted, I plugged in the shuffle, iTunes opened, and the iPod appeared on the iTunes menu. Immediately thereafter, however, a message popped up on my screen informing that Windows had recognized new hardware, installed it, but needed to restart. I restarted. Since then I have not been able to get iTunes to recognize the iPod shuffle. I have uninstalled and reinstalled the iPod software and iTunes several times, and followed all the tutorials I could on the website. Now I am actually afraid I have messed something up by deleting the uninstall file for iTunes somehow... so I can't seem to uninstall or reinstall anymore.
Anyway, regardless, I wouldn't care about uninstalling iTunes again if it would just recognize the shuffle.
I should also add that when the iPod is plugged in, the iPod blinks with the Amber light (signifying disk mode??) and Windows still recognizes a USB device... If I go to device management it even called it an "Apple iPod Device" but I can't seem to get any other recognition of it.
Dell Windows 2000
Did you ever get an answer?
My Shuffle is flashing Amber/Green (Disk Mode).
I tried removing then reinstalling iTunes and the iPod
updater. I start the updater then plug in the Shuffle.
Windows recognizes the Apple iPod USB Device. Then
everything freezes. The updater freezes. If I use
task manager to kill the process, I still can't eject
the USB device from Windows. If I try to shut down,
the computer hangs. I have to hard reboot the system.
This is a catch-22. How do you use the updater if the
computer doesn't really recognize the Shuffle? By the
way the same thing happens if I try to use the updater
from my laptop.
I just got a iPod shuffle this morning and tried to
install it. When I first installed the software and
restarted, I plugged in the shuffle, iTunes opened,
and the iPod appeared on the iTunes menu. Immediately
thereafter, however, a message popped up on my screen
informing that Windows had recognized new hardware,
installed it, but needed to restart. I restarted.
Since then I have not been able to get iTunes to
recognize the iPod shuffle. I have uninstalled and
reinstalled the iPod software and iTunes several
times, and followed all the tutorials I could on the
website. Now I am actually afraid I have messed
something up by deleting the uninstall file for
iTunes somehow... so I can't seem to uninstall or
reinstall anymore.
Anyway, regardless, I wouldn't care about
uninstalling iTunes again if it would just recognize
the shuffle.
I should also add that when the iPod is plugged in,
the iPod blinks with the Amber light (signifying disk
mode??) and Windows still recognizes a USB device...
If I go to device management it even called it an
"Apple iPod Device" but I can't seem to get any other
recognition of it.
Dell Windows 2000
Dell Windows 2000
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