Windows Resource Protection could not perform the requested operation.

A close friend's machine was blue screening on boot so he had me take a look at it.  The error in the BSOD indicated Windows was having trouble reading from the drive.  Although the drive wasn't clicking, based on what I was seeing, it seemed pretty
clear the drive was on its way out.  I ran chkdsk, several times, and it found plenty of bad sectors but wasn't able to really fix anything.  Fortunately I was able to
clone the drive using gparted
run chkdsk
fix the master boot record, boot sector and boot configuration data store
run chkdsk again
Now all is well
Upon booting I noticed the system was dreadfully out of date: Firefox, Java, Reader, Flash - the works - so I updated all that.  I also noticed it was missing something like 50-70  Windows updates so I had to straight that right away.  It
managed to install 15-20 before failing with 80070057.  This to me isn't too uncommon so I rebooted thinking it wouldn't choke next time. Much to my chagrin, any subsequent attempts fail with error 80070057.  I even tried installing just a few updates
at a time, even just 1, and the error persists.  My assumption is that one or more files are maybe damaged and need to be fixed.
I ran sfc /scannow and it gets to about 27%, then fails with "Windows Resource Protection could not perform the requested operation."  I did the following:
backed up the existing CBS log
ran sfc /scannow again
watched the log in powershell via Get-Content C:\Windows\Logs\CBS\CBS.log -Wait
It started out strong
PS C:\Windows\Logs\CBS> Get-Content C:\Windows\Logs\CBS\CBS.log -Wait
2014-03-06 18:48:33, Info CBS Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6
002.18005_none_676975d87cc9b6e6\cbscore.dll
2014-03-06 18:48:33, Info CSI 00000001@2014/3/6:23:48:33.027 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x7fef0cf8c85 @0x7feff3f53ae @0x7feff3c3ed1
@0xffa949a8 @0xffa930c9 @0xffa93578)
2014-03-06 18:48:33, Info CSI 00000002@2014/3/6:23:48:33.045 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x7fef0cf8c85 @0x7feff4386cf @0x7feff4125d9
@0x7feff3c3feb @0xffa949a8 @0xffa930c9)
2014-03-06 18:48:33, Info CSI 00000003@2014/3/6:23:48:33.048 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x7fef0cf8c85 @0x7feff21838d @0x7feff2184ba
@0xffa94207 @0xffa93125 @0xffa93578)
2014-03-06 18:48:33, Info CBS NonStart: Checking to ensure startup processing was not required.
2014-03-06 18:48:33, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDispo
sition = @0xb8fad0
2014-03-06 18:48:33, Info CBS NonStart: Success, startup processing not required as expected.
2014-03-06 18:48:33, Info CSI 00000005 CSI Store 4751600 (0x00000000004880f0) initialized
2014-03-06 18:48:38, Info CSI 00000006 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:38, Info CSI 00000007 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:39, Info CSI 00000008 Repair results created:
POQ 0 starts:
POQ 0 ends.
2014-03-06 18:48:39, Info CSI 00000009 [SR] Verify complete
2014-03-06 18:48:39, Info CSI 0000000a [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:39, Info CSI 0000000b [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:40, Info CSI 0000000c Repair results created:
POQ 1 starts:
POQ 1 ends.
2014-03-06 18:48:40, Info CSI 0000000d [SR] Verify complete
2014-03-06 18:48:40, Info CSI 0000000e [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:40, Info CSI 0000000f [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:41, Info CSI 00000010 Repair results created:
POQ 2 starts:
POQ 2 ends.
2014-03-06 18:48:41, Info CSI 00000011 [SR] Verify complete
2014-03-06 18:48:41, Info CSI 00000012 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:41, Info CSI 00000013 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:41, Info CSI 00000014 Repair results created:
POQ 3 starts:..... and so on
Until it hit a problem
POQ 34 ends.
2014-03-06 18:49:08, Info CSI 00000091 [SR] Verify complete
2014-03-06 18:49:08, Info CSI 00000092 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:08, Info CSI 00000093 [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:09, Info CSI 00000094 Repair results created:
POQ 35 starts:
POQ 35 ends.
2014-03-06 18:49:09, Info CSI 00000095 [SR] Verify complete
2014-03-06 18:49:09, Info CSI 00000096 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:09, Info CSI 00000097 [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:10, Info CSI 00000098 Repair results created:
POQ 36 starts:
POQ 36 ends.
2014-03-06 18:49:10, Info CSI 00000099 [SR] Verify complete
2014-03-06 18:49:11, Info CSI 0000009a [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:11, Info CSI 0000009b [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:12, Error CSI 0000009c@2014/3/6:23:49:12.802 (F) d:\longhorn\base\wcp\primitiveinstallers\filehierarchy.cpp(1939): Error STATUS_INVALID_PARAMETER originated in fun
ction FileInstaller::CFileInstallerHierarchy::PortFileInformationBetweenCdfs expression: TmpBlob.Length == sizeof(LUACDF_FILE_ENTRY)
[gle=0x80004005]
2014-03-06 18:49:16, Error CSI 0000009d (F) STATUS_INVALID_PARAMETER #2119209# from CFileInstaller::CommitChanges(...)[gle=0xd000000d]
2014-03-06 18:49:16, Error CSI 0000009e (F) STATUS_INVALID_PARAMETER #2119208# from PrimitiveInstaller::CCoordinator::FinalizeChanges(...)[gle=0xd000000d]
2014-03-06 18:58:33, Info CBS Scavenge: Package store indicates there is no component to scavenge, skipping.
I searched for "[SR]" but I didn't see anything of great interest
C:\Windows\system32>findstr /c:"[SR]" %windir%\logs\cbs\cbs.log
2014-03-06 18:48:38, Info CSI 00000006 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:38, Info CSI 00000007 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:39, Info CSI 00000009 [SR] Verify complete
2014-03-06 18:48:39, Info CSI 0000000a [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:39, Info CSI 0000000b [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:40, Info CSI 0000000d [SR] Verify complete
2014-03-06 18:48:40, Info CSI 0000000e [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:40, Info CSI 0000000f [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:41, Info CSI 00000011 [SR] Verify complete
2014-03-06 18:48:41, Info CSI 00000012 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:41, Info CSI 00000013 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:41, Info CSI 00000015 [SR] Verify complete
2014-03-06 18:48:42, Info CSI 00000016 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:42, Info CSI 00000017 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:42, Info CSI 00000019 [SR] Verify complete
2014-03-06 18:48:42, Info CSI 0000001a [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:42, Info CSI 0000001b [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:44, Info CSI 0000001d [SR] Verify complete
2014-03-06 18:48:44, Info CSI 0000001e [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:44, Info CSI 0000001f [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:45, Info CSI 00000021 [SR] Verify complete
2014-03-06 18:48:45, Info CSI 00000022 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:45, Info CSI 00000023 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:45, Info CSI 00000025 [SR] Verify complete
2014-03-06 18:48:46, Info CSI 00000026 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:46, Info CSI 00000027 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:46, Info CSI 00000029 [SR] Verify complete
2014-03-06 18:48:47, Info CSI 0000002a [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:47, Info CSI 0000002b [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:47, Info CSI 0000002d [SR] Verify complete
2014-03-06 18:48:48, Info CSI 0000002e [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:48, Info CSI 0000002f [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:48, Info CSI 00000031 [SR] Verify complete
2014-03-06 18:48:48, Info CSI 00000032 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:48, Info CSI 00000033 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:49, Info CSI 00000035 [SR] Verify complete
2014-03-06 18:48:49, Info CSI 00000036 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:49, Info CSI 00000037 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:50, Info CSI 00000039 [SR] Verify complete
2014-03-06 18:48:50, Info CSI 0000003a [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:50, Info CSI 0000003b [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:50, Info CSI 0000003d [SR] Verify complete
2014-03-06 18:48:51, Info CSI 0000003e [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:51, Info CSI 0000003f [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:51, Info CSI 00000041 [SR] Verify complete
2014-03-06 18:48:51, Info CSI 00000042 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:51, Info CSI 00000043 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:52, Info CSI 00000045 [SR] Verify complete
2014-03-06 18:48:52, Info CSI 00000046 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:52, Info CSI 00000047 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:52, Info CSI 00000049 [SR] Verify complete
2014-03-06 18:48:53, Info CSI 0000004a [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:53, Info CSI 0000004b [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:53, Info CSI 0000004d [SR] Verify complete
2014-03-06 18:48:54, Info CSI 0000004e [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:54, Info CSI 0000004f [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:54, Info CSI 00000051 [SR] Verify complete
2014-03-06 18:48:54, Info CSI 00000052 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:54, Info CSI 00000053 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:55, Info CSI 00000055 [SR] Verify complete
2014-03-06 18:48:55, Info CSI 00000056 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:55, Info CSI 00000057 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:55, Info CSI 00000059 [SR] Verify complete
2014-03-06 18:48:56, Info CSI 0000005a [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:56, Info CSI 0000005b [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:56, Info CSI 0000005d [SR] Verify complete
2014-03-06 18:48:56, Info CSI 0000005e [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:56, Info CSI 0000005f [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:57, Info CSI 00000061 [SR] Verify complete
2014-03-06 18:48:57, Info CSI 00000062 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:57, Info CSI 00000063 [SR] Beginning Verify and Repair transaction
2014-03-06 18:48:58, Info CSI 00000065 [SR] Verify complete
2014-03-06 18:48:58, Info CSI 00000066 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:48:58, Info CSI 00000067 [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:00, Info CSI 00000069 [SR] Verify complete
2014-03-06 18:49:00, Info CSI 0000006a [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:00, Info CSI 0000006b [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:00, Info CSI 0000006d [SR] Verify complete
2014-03-06 18:49:01, Info CSI 0000006e [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:01, Info CSI 0000006f [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:01, Info CSI 00000071 [SR] Verify complete
2014-03-06 18:49:02, Info CSI 00000072 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:02, Info CSI 00000073 [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:02, Info CSI 00000075 [SR] Verify complete
2014-03-06 18:49:02, Info CSI 00000076 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:02, Info CSI 00000077 [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:03, Info CSI 00000079 [SR] Verify complete
2014-03-06 18:49:03, Info CSI 0000007a [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:03, Info CSI 0000007b [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:04, Info CSI 0000007d [SR] Verify complete
2014-03-06 18:49:04, Info CSI 0000007e [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:04, Info CSI 0000007f [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:05, Info CSI 00000081 [SR] Verify complete
2014-03-06 18:49:05, Info CSI 00000082 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:05, Info CSI 00000083 [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:06, Info CSI 00000085 [SR] Verify complete
2014-03-06 18:49:06, Info CSI 00000086 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:06, Info CSI 00000087 [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:06, Info CSI 00000089 [SR] Verify complete
2014-03-06 18:49:07, Info CSI 0000008a [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:07, Info CSI 0000008b [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:07, Info CSI 0000008d [SR] Verify complete
2014-03-06 18:49:08, Info CSI 0000008e [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:08, Info CSI 0000008f [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:08, Info CSI 00000091 [SR] Verify complete
2014-03-06 18:49:08, Info CSI 00000092 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:08, Info CSI 00000093 [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:09, Info CSI 00000095 [SR] Verify complete
2014-03-06 18:49:09, Info CSI 00000096 [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:09, Info CSI 00000097 [SR] Beginning Verify and Repair transaction
2014-03-06 18:49:10, Info CSI 00000099 [SR] Verify complete
2014-03-06 18:49:11, Info CSI 0000009a [SR] Verifying 100 (0x0000000000000064) components
2014-03-06 18:49:11, Info CSI 0000009b [SR] Beginning Verify and Repair transaction
C:\Windows\system32>
I've run into sfc issues in the past, and in one instance, booting the OS install DVD, and running sfc /scannow /offbootdir=c:\ /offwindir=c:\windows did fix the issue.  But I have to ask
Is there no way to do that while in Windows?  Can't I mount some WIM and do it that way instead of booting the DVD?
Is that the right course of action, or is/are there some other options I should explore?
Thanks for your time & guidance.

Hi,
In my opinion, if you want  SFC to use a sourcepath to repair your system, you can just use in-place upgrade to do this:
How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
http://support.microsoft.com/kb/2255099
If you have any feedback on our support, please click
here
Alex Zhao
TechNet Community Support
Thanks for taking the time to reply and for this suggestion.
The in-place upgrade is a wonderful potential solution, but the process requires the source media.  Most systems these days don't include the OS or recovery CD's because the manufacturers want you to pay for them.  And most consumers aren't spending
the $50-$70 dollars to get the media, which complicates things in situations like this.  So while they've purchased a machine and have a valid Microsoft COA sticker on the box, they can't do anything.
Also, to make matters worse, I posted this in the wrong forum as this is a Vista Home Premium PC.  [My sincere apologies for that. Mods please feel free to move/reclassify]  I do have a Vista Home Premium DVD, but its the 32-bit version, not 64-bit,
which is what this system is.  So unless I can locate a Visa Home Premium 64-bit DVD, or they upgrade to Windows 7 or 8 (which they probably should do anyway), we're sunk.

Similar Messages

  • Win 8.1 sfc /scannow returns Windows Resource Protection could not perform the requested operation.

    I am running Windows 8.1 Pro.
    I have been experiencing problems that lead me to believe the my component store is corrupted.
    When I run sfc /scannow sfc immediately comes back with "Windows Resource Protection could not perform the required operation.
    Here are the entries in the CBS file
     TI: --- Initializing Trusted Installer ---
    2014-01-21 10:45:59, Info                  CBS    TI: Last boot time: 2014-01-21 10:28:05.492
    2014-01-21 10:45:59, Info                  CBS    Starting TrustedInstaller initialization.
    2014-01-21 10:45:59, Info                  CBS    Ending TrustedInstaller initialization.
    2014-01-21 10:45:59, Info                  CBS    Starting the TrustedInstaller main loop.
    2014-01-21 10:45:59, Info                  CBS    TrustedInstaller service starts successfully.
    2014-01-21 10:45:59, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart
    2014-01-21 10:45:59, Info                  CBS    Startup processing thread terminated normally
    2014-01-21 10:45:59, Info                  CBS    Starting TiWorker initialization.
    2014-01-21 10:45:59, Info                  CBS    Ending TiWorker initialization.
    2014-01-21 10:45:59, Info                  CBS    Starting the TiWorker main loop.
    2014-01-21 10:45:59, Info                  CBS    TiWorker starts successfully.
    2014-01-21 10:45:59, Info                  CBS    TiWorker: Client requests SFP repair object.
    2014-01-21 10:45:59, Info                  CBS    Universal Time is: 2014-01-21 16:45:59.014
    2014-01-21 10:45:59, Info                  CBS    Open of SC_BOOT_SERVICING_DONE event failed 2
    2014-01-21 10:45:59, Info                  CBS    Loaded Servicing Stack v6.3.9600.16470 with Core: C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.16470_none_fa2491fd9b3cfcb2\cbscore.dll
    2014-01-21 10:45:59, Info                  CSI   
    00000001@2014/1/21:16:45:59.016 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffa54fd5929 @0x7ffa55266bda @0x7ffa55269a06 @0x7ff74300d25f @0x7ff74300dc17 @0x7ffa800d2385)
    2014-01-21 10:45:59, Info                  CBS    SQM: Initializing online with Windows opt-in: False
    2014-01-21 10:45:59, Info                  CBS    SQM: Cleaning up report files older than 10 days.
    2014-01-21 10:45:59, Info                  CBS    SQM: Requesting upload of all unsent reports.
    2014-01-21 10:45:59, Info                  CBS    SQM: Failed to start upload with file pattern: C:\WINDOWS\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005
    - E_FAIL]
    2014-01-21 10:45:59, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
    2014-01-21 10:45:59, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\WINDOWS\servicing\sqm\*_all.sqm, flags: 0x6
    2014-01-21 10:45:59, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
    2014-01-21 10:45:59, Info                  CBS    NonStart: Set pending store consistency check.
    2014-01-21 10:45:59, Info                  CSI   
    00000002@2014/1/21:16:45:59.020 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffa54fd5929 @0x7ffa652e7fc0 @0x7ffa652e80f2 @0x7ff74300c9a5 @0x7ff74300dc2e @0x7ffa800d2385)
    2014-01-21 10:45:59, Info                  CSI    00000003 No store version format found; DLL store format 0.0.0.6
    2014-01-21 10:45:59, Error                 CSI   
    00000004@2014/1/21:16:45:59.027 (F) base\wcp\componentstore\storelayout.cpp(3854): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression:
    (null)
    [gle=0x80004005]
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140121102547.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140114224141.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140104132548.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20131220204514.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20131215075547.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
    2014-01-21 10:45:59, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2014-01-21 10:45:59, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2014-01-21 10:45:59, Info                  CBS    Failed to get CSI system store [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2014-01-21 10:45:59, Info                  CBS    CSI store consistency check fails. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2014-01-21 10:45:59, Info                  CBS    Failed to load component store [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2014-01-21 10:45:59, Info                  CSI    00000005 No store version format found; DLL store format 0.0.0.6
    2014-01-21 10:45:59, Error                 CSI   
    00000006@2014/1/21:16:45:59.051 (F) base\wcp\componentstore\storelayout.cpp(3854): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression:
    (null)
    [gle=0x80004005]
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140121102547.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140114224141.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140104132548.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20131220204514.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20131215075547.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
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    2014-01-21 10:47:59, Info                  CBS    Ending the TrustedInstaller main loop.
    2014-01-21 10:47:59, Info                  CBS    Starting TiWorker finalization.
    2014-01-21 10:47:59, Info                  CBS    Starting TrustedInstaller finalization.
    2014-01-21 10:47:59, Info                  CBS    Ending TrustedInstaller finalization.
    2014-01-21 10:47:59, Info                  CBS    Ending TiWorker finalization.
    Is there a way to rebuild the component store?
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    Glen

    Hey Glen,
    This log shows the exact same error that is mentioned in the comments of
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    joscon [Microsoft]
    joscon [Microsoft]
    Thanks.  Unfortunately, this isn't good news.  The CanonicalData key is missing.
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    David
    Windows Outreach Team - IT Pro
    The Springboard Series on TechNet

  • SFC problem - "Windows Resource Protection could not start the repair service"

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    Pavel

  • Illustrator CC 2014 won't launch (Could not complete the requested operation) even after fresh install (3 times), anyone know how to solve? (Windows 8.1)

    Hi guys, my Illustrator CC 2014 won't launch, getting an error message "Could not complete the requested operation", this is not a specific file issue I can't launch Illustrator stand alone.  I've un-installed and re-installed about 3 times and contacted support but they haven't been able to solve as of yet.  It's a relatively fresh install of windows 8.1 and no custom fonts have been added.  I've tried deleting the preferences folders and launching and that has not had any effect.  No idea what else I can do, any help would be greatly appreciated.
    Edit: Forgot to mention I have also tried running Illustrator as administrator and that Illustrator was running perfectly fine on this computer since install (about 2 weeks) before this started happening.
    Thanks
    Chris

    Hi Jacob, I decided to completely remove the entire creative suite from my computer, ran the cleaning tool (although some errors showed in the log file) and it now works! Let's just pray it stays this way haha.  Thanks for the suggestion.
    Log File:
    [Thu Mar 05 10:18:58 2015] Choose from one of the following options to clean up :
    [Thu Mar 05 10:18:58 2015] 1.  All
    [Thu Mar 05 10:18:58 2015] 2.  Adobe Flash Player 10.2
    [Thu Mar 05 10:18:58 2015] 3.  Creative Cloud 2014 , Creative Cloud & CS6 Products
    [Thu Mar 05 10:18:58 2015] 4.  Creative Cloud 2014 only
    [Thu Mar 05 10:18:58 2015] 5.  Creative Cloud only
    [Thu Mar 05 10:18:58 2015] 6.  CS6 only
    [Thu Mar 05 10:18:58 2015] 7.  CS5-CS5.5-CS6
    [Thu Mar 05 10:18:58 2015] 8.  CS5-CS5.5
    [Thu Mar 05 10:18:58 2015] 9.  CS3, CS4
    [Thu Mar 05 10:18:58 2015] 10.  Adobe Id credentials
    [Thu Mar 05 10:18:58 2015] 11.  Quit
    [Thu Mar 05 10:18:58 2015] Choice :>
    [Thu Mar 05 10:19:00 2015] User selected: All
    [Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\caps.db
    [Thu Mar 05 10:19:00 2015] List of products installed on this machine
    [Thu Mar 05 10:19:00 2015] Listing products for cleanup:
    [Thu Mar 05 10:19:00 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
    [Thu Mar 05 10:19:04 2015] Are you sure you want to clean all the listed products and associated files?
    [Thu Mar 05 10:19:04 2015] Type (y) to confirm and remove or (n) to quit ... >>
    [Thu Mar 05 10:19:06 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
    [Thu Mar 05 10:19:06 2015] OSVersion : 64-bit
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:Adobe Creative Cloud
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:AdobeCEPServiceManager
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsManifestBaseURL
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsUpdateCheckInterval
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:LogLevel
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AAM
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.1
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.2
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] ACC shortcut was not found C:\Users\Public\Desktop\Adobe Creative Cloud.lnk
    [Thu Mar 05 10:19:06 2015] ACC shortcut was not found C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Creative Cloud.lnk
    [Thu Mar 05 10:19:06 2015] CoreSync custom hook not found
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Retry deleting the folder since folder still exists
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Some files could not be cleaned up. Please try closing your internet/web browser, and rerun the Cleaner Tool to complete your clean-up.
    [Thu Mar 05 10:19:06 2015] :: Cleaning-up left over inventories ::
    [Thu Mar 05 10:19:06 2015] Inventory: 'AdobeApplicationManager-1.0' Type: SelfUpdate, Action: NoDelete
    [Thu Mar 05 10:19:06 2015] Found AAMref : ACC.aamref
    [Thu Mar 05 10:19:06 2015] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: True
    [Thu Mar 05 10:19:06 2015] Removing content of Product : CS5Installer, Version : CS5
    [Thu Mar 05 10:19:07 2015] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Thu Mar 05 10:19:07 2015] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:07 2015] LOG FILE SAVED TO: C:\Users\Chris\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
    [Thu Mar 05 10:19:07 2015] Adobe Creative Cloud Cleaner Tool completed successfully
    [Thu Mar 05 10:19:07 2015]
    [Thu Mar 05 10:19:07 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Thu Mar 05 10:19:07 2015] ---------------------------------------------------------
    [Thu Mar 05 10:19:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    [Thu Mar 05 10:19:07 2015] ---------------------------------------------------------

  • Error: "Could not complete the requested operation" when you start Illustrator CS2 (Windows XP)

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    Nick,
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  • Can't finish previewing. Could not complete the requested operation

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    Hikrzy1314
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    Fontessa

  • Illustrator CS6 and CC can't finish previewing. could not complete the requested operation

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  • Getting this message when opening CS4 illustrator "could not complete the requested operation"

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    Thanks for the suggestions. Tried them all this morning and none of them worked. I
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  • Adobe Illustrator could not complete the requested operation

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  • Can't open the illustration. Can't finish previewing. Could not complete the requested operation.

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  • Illustrator CS5.1 will not open on OS X Lion 10.7.5 - "Could not complete the requested operation."

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    Hi,
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  • When I saved an Illustrator CS6 file to EPS format, I got "could not complete the requested operation. unknown error."

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