Windows says it does not recognize my ipod HELP please

Had ipod for 3 days. Worked fine. Last time I docked it, gave me an error message saying it was not recognized becuase it was malfuctioning. Reset, restored, re booted, reinstalled itunes, deleted apple auto update, changed ports, you name it. So I took it back to the store and plugged it into a PC and a mac, using my cable, and it works fine. My other usb devices working fine. I tried a windows restore to when it was working, and for some reason I get another message saying that it cannot be restored (never had that happen before......). Any new ideas would be appreciated. Thanks
PC clone Pentium 4 3.x   Windows XP Pro  

I fixed mine. right click my computer>properties>hardware tab >device manager. The I went down to usb controller and clicked the plus sign. there was listed 3 usb something controllers or hubs. Right click and choose disable on them one at a time and see what happens. My ipod was instantly recognized. when i went back and enabled what i had disabled, it was no longer recognized. I have no idea why it worked for me but it did. Try it at your own risk. Good luck!

Similar Messages

  • TS3716 My relatively new ipod touch 16 gb either does not show up as a drive or everytime says it does not recognize my ipod when connected to add music.  I didn't have problems loading music originally, but this is a new occurrence.  Could you help?

    My relatively new ipod touch 16 gb either does not show up as a drive or everytime says it does not recognize my ipod when connected to add music.  I didn't have problems loading music originally, but this is a new occurrence.  Could you help?

    Hey, Thanks a lot.  It took quite a bit of time to resurrect this ipod.  I tried the upgrade again, but still would not recognize my ipod. So I went to the next step and reset my ipod, wiping of all of the information like it was new.  This helped my laptop see the ipod on itunes, but did not sync. So, I deleted the itunes off my computer completely, restarted and then reinstalled the newest itunes, and then restarted.  Finally, it recognized my ipod and started to download each song.  It took awhile as there was 602 songs, but finally it works.  Yea!!!  I never had any problem with my old nano, but this touch has been another animal for sure. Thank you again and also the community for information.  This was a helpful forum and will recommend to others if they get stuck with their ipod or iphone.  Take care, Karen

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    I did a restore. Not from backup, though, as I had not done a backup prior to the restore. However, in the process of the restore, it asked if I wanted to back up and I said yes.
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    Then I did the sync. It seemed to be working. It went through 3 steps and stayed on step 3 for a while. Then it ended, and there was nothing on the iPod. The "Music" button opens a screen that says "no content."
    Then I did a sync test from Help->Diagnostics. This is what was displayed on the command window:
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    reporting PE file versions
    reporting time zones
    Enabling Sync Logging
    Starting Sync
    2013-03-13 02:59:11.896 syncli.exe[3188:e6c] setting one shot sync group for client con.apple.MobileSync.6f93c87e3101b680446936d817872280c801eb54
    2013-03-13 02:59:11.956 syncli.exe[3188:e6c] no registered client con.apple.MobileSync.6f93c87e3101b680446936d817872280c801eb54
    Waiting for Sync to finish
    ...Disabling Sync Logging
    The test ended "successfully" (with a green light, etc).
    Don't you think that "no registered client con.apple.MobileSync.blahblahblah..." is significant? Seems like it was unable to do the sync because some program or process or whatever was missing.
    So, still not synching. Is there anything else I can try? Thanks...

  • How can I unlock my daughters ipod.  She had forgotten the code and tried to get in so many times it says ipod disabled.  When I plug it in the computer it does not recognize it.  help please.

    How do you unlock a disabled ipod touch?  My daughter has locked herself out and my computer doen't recognize it when we plug it in.

    When you say it doesent recognize it do you mean it doesent apear what so ever in iTunes?, or do you get a recovery screen?
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    If the device still doesent apear try another iPod connector.
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    If you have any other questions please ask
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  • HT201210 I downloaded the latest update to itunes.  I am now getting a message that my ipod is on recovery mode and needs to be restored.  When I click to restore, it says it does not recognize the device.

    I downloaded the latest version of itunes.  I am now getting the message that my ipod is in recovery and needs to be restored.  When I click to restore, it says it does not recognize this device.  Now my ipod is frozen with an image of a cord and an arrow pointing toward the itunes icon.  All was working fine before the download!

    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My windows 7 does not recognize my ipod touch 64gb 4th gen.

    My windows 7 os does not recognize my 64 gb ipod touch 4th gen. Why not? Please help me!!!!!!!

    Did you do this as I suggested in my first reply?
    See:
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    I would start with
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    Message was edited by: Mark DiGiacomo

    hi sally,
    see if this user tip by Yorkwill helps:
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    +o open windows explorer (e.g. Right-click Start and then click ‘explore’)+
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    +o Look for a device called ‘ipod’ - if your ipod shows up as+
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    +o Right click the ‘ipod-camera’ in device manager and click on+
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    +o Check the ‘Install from a list or specific location’ then click ‘Next’+
    +o Check ‘Search for the best driver in these locations’. Un-check+
    +‘Search removable media’ and check ‘Include this location in the search’.+
    +In the text box below type (or better copy and paste) the folder+
    +containing the ipod driver information found in step 1 (in the example+
    +above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B), +
    +then click Next.+
    +You should now see something like ‘Apple ipod device driver’ or so. Continue+
    +installing that device. Once the driver has been installed the ipod will come+
    +to life and iTunes (if you have it open) will show it.+

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    I bought an Ipod touch Used, I connected to my PC and I wanted to restore it, but the restoration could not be completed, since my PC does not recognize my iPod or iTunes. On the iPod screen displays an image thatsays I need to connect the device to iTunes.

    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • Windows 8.1 does not recognize

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    Hi kathyt8952 ,
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    NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
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    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Windows 8.1 does not recognize my iphone.

    windows 8.1 does not recognize my iphone.

    Hi kathyt8952 ,
    Would you please share us more details of the issue ?
    Have you checked the driver issue from the device manager ?Have you tried to connect the device from another USB port to have a check ?
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    1.Open "run" from the start menu, and run "services.msc".
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    https://support.apple.com/en-us/HT204095
    We may also need to ask for help from the Apple Forum .They may have some good advices for you .
    NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
    Best regards
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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    Hi all,
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