Windows Security Center will not turn on and seems to be missing.

Question

My brother in law's laptop had some malware which I have gotten rid of. After I cleaned it up I went to start his Security Center since the Action Center (windows 7) said that Windows Security Center Service is turned off. When I click "turn on now" it
says it cannot be started. I tried doing it manually by going into services and clicking on Security Center, but it isn't there. My laptop is also Win7 and I confirmed that it is normally there but on his it is missing. Is there a way to install it or fix
the problem? Any help or advice would be much appreciated. Thank you.

Answer 1

Hi,
Actually, the officially recommended method is still to format and re-install the compromised computer from a known good build (i.e. operating system CD + all security
patches while disconnected from the network). For more information on hacking, please see these links:
Help: I Got Hacked. Now What Do I Do?
http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx
Help: I Got Hacked. Now What Do I Do? Part II
http://www.microsoft.com/technet/community/columns/secmgmt/sm0704.mspx
How A Criminal Might Infiltrate Your Network
http://www.microsoft.com/technet/technetmag/issues/2005/01/AnatomyofaHack/default.aspx
Malicious Software Removal Tool
http://www.microsoft.com/security/malwareremove/default.mspx
The Day After: Your First Reponse To A Security Breach
http://www.microsoft.com/technet/technetmag/issues/2005/01/IncidentResponse
4. You can also contact your antivirus vendor for assistance with identifying or removing virus or worm infections. If you need more help with virus-related issues,
contact Microsoft Product Support Services.
For information about Security updates, visit the Microsoft
Virus Solution and Security Center
for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit
Support for Microsoft Update
for resources and tools to keep your PC updated with the latest updates.
I hope this helps. Thank you for your time and cooperation!
(Please note that the newsgroups are staffed weekdays by Microsoft Support professionals to answer your non-urgent, break/fix systems and applications questions.
Our goal is to provide 24 hour response to all questions. If this response time does not meet your needs, please contact Customer Service and Support (CSS) for more immediate assistance. For more information on available CSS services, please click here:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607.)
Regards,
Sabrina
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