Windows sees iPod but iTunes doesn't ALSO Windows cannot locate driver

Got my Nano (2d gen) a few days ago and have been stumped since I can't use it. Here's a few details. I'm running Windows 2000 with SP4. In trying to sync I have used both my laptop's USB 1.1 port but also a USB 2.0 card with and without additional power (which can sometimes cause problems). I have tried the 5 R's to no avail.
Here's what's happened so far. Initially when I connected the Nano Windows would look for the appropriate driver. After a minute or so, the computer would lock up and reboot. This happened 5 or 7 times. Very frustrating.
I then tried the 5 R's and started doing some research on my own. I think part of the problem might have been due to Windriver, which I believe controls USB drivers. I messed around with that and eventually got to the point where when I plugged in the Nano, Windows would search for the correct iPod driver. After a minute or so, a window would pop up reporting that Windows couldn't find the driver and did I want to disable this device or ignore the update.
Hey, at least the computer wasn't rebooting.
The strange this is that if I click on the System Tray, under the Unplug/Eject Hardware icon it shows that there is an iPod connected and the Nano will charge. And yet, iTunes doesn't report being connected.
I have searched and searched this forum and the web but to no avail. Are there smarter minds out there that can help me with this problem?
IBM T20 Windows 2000 Nano 2d gen with iTunes 7.02

I went through the steps in the document a day or so ago but it didn't help. I will try one more time, paying close attention to the details.
On a different note, just after I posted my question I attached my Nano and let it look for the appropriate driver. However, this time I pointed it to the WINNT\Systems32\drivers directory and my computer locked up and rebooted.
So I'm thinking there's an underlying problem and I'm just don't want to think about doing a re-install or re-format of my HDD.
There is one thing I can report. I was able to sync on my office computer so the problem's not the Nano.
Will let you know if anything changes. Thanks for the quick response.

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Help, Windows recognizes ipod but itunes doesn't

ive tried everything that ive seen listed but nothing seems to work. My issue is that Windows recognizes ipod but itunes doesn't. I would really apprecaite it if someone could help me with this issue.

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If your soundcard doesn't have a Firewire port, a PCI Firewire card will cost you about £40, unless you take the time to look around and get one a bit cheaper. This will be the answer to your prayers.
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Make sure you have the most recent version of itunes. And if you do have the most recent version of itunes. Check to make sure your ipod software is up to date. If either or is out of date it will cause itunes not to sync with the ipod.
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Mike, how did you fix this? I am having the same problem. I just got rid of my G4 and bought a G5 and it will not see it.
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I would appreciate any help. I have tried everything to get iTunes to find the iPod. I have a Dell E521 and I have tried almost everything.
I removed iTunes and re-installed it (several times) I believe I removed all traces of iTunes before re-installing.
I changed the drive from (j) which was the default to (x)
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I removed some KEY files that I heard to try.
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Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
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Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes</A

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Hi and welcome to Apple Discussions Forum!
Read the following articles:
[iPod: Charging icon appears but not recognized by computer|http://docs.info.apple.com/article.html?artnum=302420]
If you're trying to connect your iPod to a laptop, read also this:
[iPod not recognized when connected to Windows laptop over USB |http://docs.info.apple.com/article.html?artnum=301343]
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Message was edited by: IPOD 30GB
Message was edited by: IPOD 30GB

please help

Yet more problems! Now the computer recognises ipod, but itunes doesn't

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Even the Genius Bar guy couldn't fix this:
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Message was edited by: Penguin1

THANK YOU THANK YOU THANK YOU !
"tnd", good idea, but iPod hardware wasn't in the "software" area you pointed to. However, it got things in the right direction. Thanks.
Katrina: Worked like a charm. In retrospect, it's obvious, but it didn't occur to me (or, the Genius Bar guy) to look at the other hard drive letters. I'm using a laptop that connects during the week to it's "home base" corporate network when I'm in the office. There are "h", "l" and "n" drives there, and even when the laptop is undocked and running outside the office, I guess those drives are still in there as assigned, even though not connected. Checked as you suggested, and sure enough, the iPod showed as "h", and that must have been the problem. Reassigned it to "P" for "pod" since I'll remember that in case the IT guys at work add more drives to my node. Clearly, a "DOH!".
THANKS, my faith in Apple is restored -- I was ready to throw this thing through the window!
Pengy
Message was edited by: Penguin1

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I followed as many steps in this troubleshooting step as I could. I ran into some problems that my caveman brain does not understand and now I need some help. Here are some bumps in the road:
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Did you go through all the options?
Also this:
Also, third-party security software may conflict with iOS devices connecting to iTunes. Follow this article to troubleshoot issues that may be caused by your security software. After resolving any issues you may have with your security software, you may need to try the steps in this article again.

Windows sees iPod but iTunes doesn't ALSO Windows cannot locate driver

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