Windows sees my iPod but iTunes doesn't (USB 2.0)

I had this problem when I got my iPod a few days ago, then when I got iTunes to see my iPod it took AGES to upload songs, and when I reconnected my iPod, iTunes said it needed to reformat it.
My PC at work speaks to my iPod just fine through it's USB ports, but is a new, high end PC with top spec components, whereas my home PC is a couple of years old, though fairly high spec though it's components may not be as good.
The conclusion I drew from that is that some older USB 2.0 ports just can't handle the capacity of information that iTunes and iPod require in order to speak to each other.
I noticed today that my PC had a Firewire port in it's soundcard at the back (yours may do too, take a look) so I went to HMV and bought a 3rd party iPod Firewire cable for £10. Now my home PC and my iPod are the best of friends, and I'm a happy bunny (which I wasn't earlier in the week).
If you are having similar problems, there is probably nothing wrong with your software or your iPod (poor thing!), its almost certainly that your USB ports just aren't up to scratch (despite the claims of Apple).
If your soundcard doesn't have a Firewire port, a PCI Firewire card will cost you about £40, unless you take the time to look around and get one a bit cheaper. This will be the answer to your prayers.
Good luck, and I hope this info will spare you some messing about.

Make sure you have the most recent version of itunes. And if you do have the most recent version of itunes. Check to make sure your ipod software is up to date. If either or is out of date it will cause itunes not to sync with the ipod.
Itunes versions should be - 5.0.1
- you can find the version by going to help and then about itunes. In the strolling box you should see version .....
Ipod software version should be 1.2
- you can check this on the ipod by going to setting and then about. scroll down and you should see the version 1.2

Similar Messages

  • Windows sees my iPod, but iTunes doesn't

    I recently updated my iPod which was previously working fine. It goes through the whole update process with no problem. When that is done, I tried to connect it to my PC, but get the error message that iTunes cannot read the contents of my iPod and that it needs to be restored to the factory settings.
    I am currently backing up my iPod and then am going to restore it, but my question is this: is there any way to get this update to actually work? It seems like there are many posts complaining about the most recent update. Did Apple just issue an update without doing any testing at all? An update is supposed to fix problems, not cause thousands more....

    So, now that I've backed up all my songs, I can't restore my iPod. I tricked iTunes into letting me click on the restore button, but then there is an error and the program shuts down.
    itunes.exe version 7.0.0.70, offset 0014ff5a
    Code: 0xc000005
    Thanks Apple, your update had rendered my iPod useless.

  • Help, Windows recognizes ipod but itunes doesn't

    ive tried everything that ive seen listed but nothing seems to work. My issue is that Windows recognizes ipod but itunes doesn't. I would really apprecaite it if someone could help me with this issue.

    Wow, I'm sorry to hear this is still happening. I had the same problem until this newest version of itunes. The thing that always worked for me earlier was the re-starting of the ipod service. I have nothing else.
    Good luck

  • My computer recognizes my iPod but iTunes doesn't. How do I fix it?

    trying to sync my iPod for new music, but iTunes doesn't have my iPod, the computer does though. how can i get my iPod to sync with iTunes?

    iOS: Device not recognized in iTunes for Windows
    If you  have iTunes 11 turn on the Sidebar.  Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears.

  • Windows sees iPod but iTunes doesn't ALSO Windows cannot locate driver

    Got my Nano (2d gen) a few days ago and have been stumped since I can't use it. Here's a few details. I'm running Windows 2000 with SP4. In trying to sync I have used both my laptop's USB 1.1 port but also a USB 2.0 card with and without additional power (which can sometimes cause problems). I have tried the 5 R's to no avail.
    Here's what's happened so far. Initially when I connected the Nano Windows would look for the appropriate driver. After a minute or so, the computer would lock up and reboot. This happened 5 or 7 times. Very frustrating.
    I then tried the 5 R's and started doing some research on my own. I think part of the problem might have been due to Windriver, which I believe controls USB drivers. I messed around with that and eventually got to the point where when I plugged in the Nano, Windows would search for the correct iPod driver. After a minute or so, a window would pop up reporting that Windows couldn't find the driver and did I want to disable this device or ignore the update.
    Hey, at least the computer wasn't rebooting.
    The strange this is that if I click on the System Tray, under the Unplug/Eject Hardware icon it shows that there is an iPod connected and the Nano will charge. And yet, iTunes doesn't report being connected.
    I have searched and searched this forum and the web but to no avail. Are there smarter minds out there that can help me with this problem?
    IBM T20 Windows 2000 Nano 2d gen with iTunes 7.02

    I went through the steps in the document a day or so ago but it didn't help. I will try one more time, paying close attention to the details.
    On a different note, just after I posted my question I attached my Nano and let it look for the appropriate driver. However, this time I pointed it to the WINNT\Systems32\drivers directory and my computer locked up and rebooted.
    So I'm thinking there's an underlying problem and I'm just don't want to think about doing a re-install or re-format of my HDD.
    There is one thing I can report. I was able to sync on my office computer so the problem's not the Nano.
    Will let you know if anything changes. Thanks for the quick response.

  • Windows recognizes iPod but iTunes doesn't

    Okay, so, on my computer, I open up iTunes and it loads up and runs fine. However, when I plug my iPod in, iTunes freezes up and doesn't let me do anything. My iPod will charge but it won't sync. When I do plug it in, an explored window opens up saying that I have connected a camera and it gives me options of what I want to do. When I unplug my iPod, iTunes is still frozen up, and the process is not responding. Does anybody know how to fox my problem?

    Try to disable the camera notification: http://support.apple.com/kb/TS1857
    More on "Troubleshooting unexpected quits, freezes, or launch issues" here: http://support.apple.com/kb/TS1421

  • Replaced iPod.... Windows Reconizes iPod, but iTunes Doesn't. HELP!!!

    I just got my iPod replaced today. When I pluged it in, it showed the "Do Not Disconnect" thing on it, and my computer tells me that it's plugged in. But, iTunes does not reconize it. I've tried updating it, resetting it, and putting it in different USB ports, yet none of these help. PLEASE HELP ME!!!
    -Mike

    Mike, how did you fix this? I am having the same problem. I just got rid of my G4 and bought a G5 and it will not see it.
    Thanks,
    Nick

  • Computer finds iPod but iTunes doesn't

    I would appreciate any help. I have tried everything to get iTunes to find the iPod. I have a Dell E521 and I have tried almost everything.
    I removed iTunes and re-installed it (several times) I believe I removed all traces of iTunes before re-installing.
    I changed the drive from (j) which was the default to (x)
    I tried to change the start-up
    I removed some KEY files that I heard to try.
    I don't know what else to try.
    I have two Nano's and neither work so I assume it is a computer problem.
    The computer finds the Nano but thinks it is a hard drive.
    Any help would be appreciated.

    Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem.
    Try Resetting Your iPod while it's connected to the computer.
    Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
    This will often get it recognized. It may take several attempts.
    Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
    Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
    Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
    If your iPod shows up in Explorer under 'my computer' try changing the drive letter: Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management. Right-Click on the iPod and select “change drive letter”. Choose something further along in the alphabet that is unused. Usually, “M”, “N”, “O” (or something similar).
    If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
    Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
    Also See:
    Your Windows PC doesn't recognize iPod
    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes</A

  • Computer recognizes ipod but itunes doesn't

    Itunes use to recognize the ipod but now it doesn't. I've reformetted my computer & have the latest version of itunes. It started when I restored my ipod. Suddenly itunes won't recognize it but windows will. This was before & after I reformatted my pc. I've tried the suggestions on how to fix it but nothing works. Anyone have any idea how to get it to recognize the ipod??

    See this article:
    http://docs.info.apple.com/article.html?artnum=93716

  • Windows sees 4G iPod Nano, iTunes only wants to "Restore" it

    My problem is a variation on what appears to be a constant theme around here. Windows XP will recognize my 4G iPod Nano (16GB). It even gives it a drive letter. However, iTunes will only display the Software Version and Serial Number on the DEVICES Summary tab page. In the Version section of the page I can click the Restore button, but the restore will fail approximately half way through with the following, and I discovered vague, error:
    +The iPod "iPod" could not be restored. An unknown error occurred (1429).+
    I've spent about 6 hours researching and troubleshooting this now, completing all the steps here http://support.apple.com/kb/TS1372 and here http://support.apple.com/kb/TS1493. I've also uninstalled/reinstalled iTunes and the USB drivers a bunch. Still no joy.
    I'm open to suggestions.
    The following is a dump of the iTunes Diagnostic test results:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Hewlett-Packard Presario V3000 (RD153AV)
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number <redacted>
    Current user is an administrator.
    The current local date and time is 2010-01-22 05:35:07.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce Go 6150
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.

    b noir wrote:
    Could you confirm your Presario's *model number* for me please? (Sometimes with an HP/Compaq, the number that comes up in the iTunes diagnostics is a "product number" which is applicable to a range of different models.) The following HP document may be of assistance ... I'm looking for what it refers to as "Identifier 1":
    Certainly. Using HP's numerical identifiers:
    1 - V3000Z
    2 - RD153AV
    3 - BU IDS DF UMA V3100
    The full product number from my infoice was EPP00RD153AV. When I use this,
    When I use the product number (RD153AV) on the Compaq Support page it sends me to *Compaq Presario V3000Z CTO Notebook PC* (http://h10025.www1.hp.com/ewfrf/wc/product?product=3180330&lc=en&cc=us&dlc=en&la ng=en&cc=us).
    Many thanks for all your help troubleshooting this.

  • Windows detects my ipod but itunes doesnt, it doesnt let me sync it

    Hello, I am here because ive been struggling to connect my ipod (5th Generation) to iTunes. However, it does connect to windows. When clicking on iTunes, I sign in to my ID, I click 'file' in the top right corner, I then hover over devices, but it does not let me sync. I've tried reinstalling iTunes and also checking for updates on both my ipod and iTunes. but all these ideas haven't been successful, if anyone could help please because I've been struggling for a very long time with this???????????????????????????????????????????????????????/

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I plugged in iPod but iTunes doesn't  want to open due to a Full Disk??????

    I'll tried opening my itunes for about a month now but nothing happens.
    I'll tried downloading the lastest version of iTunes but they say my disk
    is full. I don't now what disk they are talking about. I don't even now the
    name or how to access it to try and empty it. Please help I am about to cry because my ipod doesn't charge, iTunes doesn't open, and I have no clue what "disk" they are talking about.
    Please help, anything is appreciated
    Thanks
    I think it stopped working around 7.01...I couldn't buy music now I can't even open itunes.
    Message was edited by: IPOD 30GB
    Message was edited by: IPOD 30GB

    please help

  • Yet more problems!  Now the computer recognises ipod, but itunes doesn't

    I used my ipod with my old laptop, but now I want to use it on my new one.
    Firstly the ipod wouldn't sync, and after literally hours of messing, itunes kept saying "error: cannot sync". I still haven't resolved that issue.
    But now itunes doesn't recognise the ipod at all, despite the computer recognising it!!!!
    All the help seems to be for XP, but I have vista.
    Why do the same problems happen over and over and over? I hate my ipod, and wished I had never bought one.
    Anyone, please help before I put a stiletto heel through it.

    See this article:
    http://docs.info.apple.com/article.html?artnum=93716

  • Windows recognises its there but itunes doesn't, windows says there is a pr

    hi there
    please please help me
    i've just got the new ipod nano for xmas. I quickly connected into a working usb port, and downloaded itunes. But when the computer said it installed the software for the ipod wrong, i go into device manager and an ! appers in a yellow blob by the ipod. I have tried trouble shooter but it doesn't work. i have tried all the directions and have reinstallled itunes and tried different USB ports
    but itunes still doesn't recognise it
    what shall i do?

    http://docs.info.apple.com/article.html?artnum=61711
    Take a look at the above article if you have not already. There are several things suggested that may help.

  • TS3212 everytime that I try to connect my ipod to itunes, the message says that the program is not installed properly. I have had three I T techs help me re-install itunes only to continue to get this message. my computer sees the ipod, but itunes does no

    everytime that I try to connect my ipod to itunes, a message says the the program is not downloaded properly and needs to be re-installed. I had three different I T techs do this and I get the same message each time I try to connect. can anyone help ?

    This can sometimes be the result of a faulty/damaaged USB sync cable.  Do you have another cable you could test it out with?
    B-rock

Maybe you are looking for