Windows server 2008 R2 won't update

Question

I have a Windows Server 2008 R2 which won't install updates coming from a WSUS server.  All other servers are installing updates fine.  They fail with the code 52D.  If i look at the Application Event log i can see the install start but then
each update fails with the following events and IDs:
Event ID: 11325
Product: Microsoft Office professional Plus 2010 -- Error 1325. 'administrator' is not a valid short file name
Event ID 1024
Product: Microsoft Office Professional Plus 2010 - Update 'Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software
packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
Both events have the source as MsiInstaller
Also i have an update for Adobe Reader which is an .msp file which also won't install and gives the error message:
Error 1325.administrator is not a valid short name file.
I have a feeling this has something to do with Windows Installer but i'm unsure how to fix it.
Please help
Thanks

Answer 1

Hi,
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Handler         MSP Error List:
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Handler         1: 1325 2: administrator
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Handler          
: MSI transaction completed. MSI: 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
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Handler          
: WARNING: First failure for update {5D5C9291-182E-48CD-B1CB-B245E9BB5B0B}, transaction error = 0x8024200b, MSI result = 0x80070643, MSI action = CostFinalize
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14:30:03:922 1148   1878  
AU      >>## 
RESUMED  ## AU: Installing update [UpdateId = {8AF4924E-500A-4AFF-B4DB-C64E9F0C7102}]
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AU        # WARNING: Install failed, error = 0x80070643 / 0x0000052D
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Handler          
: WARNING: Operation failed at update 0, Exit code = 0x8024200B
The log is filled with such kind of errors. And based on these message, I found some valuable information that worth a try.
What causes error 0x80070643 / 0x0000052D ?
http://social.technet.microsoft.com/Forums/windowsserver/en-US/4f64bcbe-54dc-4e66-a83c-dfc2cdc0fb7e/what-causes-error-0x80070643-0x0000052d-
Error 0x80070643 with Office 2010 Patches KB2553065 KB2584066 KB2553091
http://social.technet.microsoft.com/Forums/windowsserver/en-US/df31233e-fdd8-4c2f-b0db-6767cd4a0822/error-0x80070643-with-office-2010-patches-kb2553065-kb2584066-kb2553091?forum=winserverwsus
The two thread discussed the same error with solution in it. And the following article applied up to office 2007. But the article reviewed at September 12, 2011. Not 100 percent
sure if it applied, but you can have a try.
If you disable the Ose.exe file, Microsoft Office updates do not install when you use Microsoft Windows Server Update Services or the Microsoft Update Web site to deploy software
updates and hotfixes to computers in the organization
http://support.microsoft.com/kb/903774
Hope this helps.