Windows Server 2012 - Backup failing with Exchange - The application will not be available for recovery from this backup. the consistency check failed

Question

Hi
We have a Windows 2012 server with Exchange 2013, all is working fine except now i am getting issues with the backup.
'Exchange - The application will not be available for recovery from this backup. the consistency check failed for the component Microsoft Exchange Server'
I have checked the database all is fine, i have created a new db and move all mailbox;s over and then removed the old db, i have enabled circular logging and then disabled it, it seems no matter what i do i cannot get a full backup!
i did have to restore the server once and the backups still worked for about 4 days after that and then stopped, i have also tried to remove and re add the backup role!
i am stumped, any advice would be great!

Answer 1

Hi
Ok, i created a test db and tried to back it up right away, it failed, i did not add any mailbox's to it either. i got quite a few events in the windows logs, as well as the same event above i got the following:
Log Name:      Application
Source:        MSExchangeRepl
Date:          21/01/2013 10:16:30
Event ID:      2038
Task Category: Exchange VSS Writer
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      NERDS-DC01.nerds.local
Description:
Microsoft Exchange VSS Writer backup failed. No log files were truncated. Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9. Database 4843b37c-7b3c-42b2-8b57-1393615c2c15.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchangeRepl" />
    <EventID Qualifiers="32772">2038</EventID>
    <Level>3</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
    <EventRecordID>261645</EventRecordID>
    <Channel>Application</Channel>
    <Computer>NERDS-DC01.nerds.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
    <Data>4843b37c-7b3c-42b2-8b57-1393615c2c15</Data>
  </EventData>
</Event>
AND
Log Name:      Application
Source:        MSExchangeRepl
Date:          21/01/2013 10:16:30
Event ID:      2038
Task Category: Exchange VSS Writer
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      NERDS-DC01.nerds.local
Description:
Microsoft Exchange VSS Writer backup failed. No log files were truncated. Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9. Database db5826f3-1029-4219-ad80-441a0e94537a.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchangeRepl" />
    <EventID Qualifiers="32772">2038</EventID>
    <Level>3</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
    <EventRecordID>261646</EventRecordID>
    <Channel>Application</Channel>
    <Computer>NERDS-DC01.nerds.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
    <Data>db5826f3-1029-4219-ad80-441a0e94537a</Data>
  </EventData>
</Event>
and
Log Name:      Application
Source:        MSExchangeRepl
Date:          21/01/2013 10:16:30
Event ID:      2034
Task Category: Exchange VSS Writer
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      NERDS-DC01.nerds.local
Description:
The Microsoft Exchange Replication service VSS Writer (Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9) failed with error FFFFFFFC when processing the backup completion event.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchangeRepl" />
    <EventID Qualifiers="49156">2034</EventID>
    <Level>2</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
    <EventRecordID>261649</EventRecordID>
    <Channel>Application</Channel>
    <Computer>NERDS-DC01.nerds.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
    <Data>FFFFFFFC</Data>
  </EventData>
</Event>
and
Log Name:      Application
Source:        SPP
Date:          21/01/2013 10:16:30
Event ID:      16389
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      NERDS-DC01.nerds.local
Description:
Writer Microsoft Exchange Writer experienced retryable error during shadow copy creation. Retrying...  More info: .
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="SPP" />
    <EventID Qualifiers="0">16389</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
    <EventRecordID>261650</EventRecordID>
    <Channel>Application</Channel>
    <Computer>NERDS-DC01.nerds.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Microsoft Exchange Writer</Data>
    <Data>
    </Data>
    <Data>The writer experienced a transient error.  If the backup process is retried, the error may not reoccur. (0x800423F3)</Data>
    <Data>
    </Data>
    <Binary>00000000A5120000981200000000000042BEB7C511CAC619E59C92030000000000000000</Binary>
  </EventData>
</Event>