Windows Server 2012 Foundation, in a Workgroup - "The server did not finish checking the license compliance. If the server is joined to a domain, make sure that the server can connect to a domain controller"...
Every few days we see two dialogs with the following messages:
Dialog 1, title: Check for Licensing Compliance is Incomplete
The server did not finish checking the license compliance. If the server is joined to a domain, make sure that the server can connect to a domain controller.
Dialog 2, title: Check for Licensing Compliance is Incomplete
The server did not finish checking the license compliance. If the server is joined to a domain, make sure that the server can connect to a domain controller. If the license compliance check cannot be completed, the server will automatically shut
down in 8 day(s) 23 hour(s) 0 minute(s).
The server is not (and never has been) joined to a domain or had any DC roles installed. In fact its still connected to the default Workgroup.
The server was configured in our office and never showed this message until it was installed on site. The main difference from what I can see is that when installed on site it was given a static IP address and does not have any DNS settings in the network
adapter properties.
I have scoured a number of forums on this error but in almost every other instance of this error message the servers are connected to a Domain Controller and the solutions generally are linked to dis-joining and rejoining the domain. Unfortunately this is
not an option for this scenario.
I initially thought that adding some relevant DNS server IP address may resolve the issue, however, we have the exact same model server configured exactly the same running at a different site that does not experience this problem. This server also has no
DNS server configured.
I have seen a post that suggests turning off the servers "Foundation Checking", but I'm unsure how to do this.
Thanks for your response Vivian.
I can confirm that this server is not (and never has been) a member of any active directory, it is configured as a Workgroup server. It was initially configured on a network that does have an active directory, but was never joined to it. During that time it
never displayed these messages.
The server was moved into production on a different site and network and setup with a static IP address.The site network does have its own active directory but the server was not joined to it. It is whilst on this new network that these messages began.
Since my original post DNS servers have been added and the Microsoft activation has been verified, however, the messages are still appearing.
There are only 2 user accounts configured on this server. The local admin account and another local admin user.
The remote desktop services roles have been installed but not yet configured. I don't think that has any bearing on this scenario though.
The description of this error in the above "Introduction to Windows Server 2012 Foundation" link states:
This error occurs when the server cannot finish checking the requirements for the root domain, forest trust configuration, or both. It usually happens when the server cannot connect to a domain controller. If the situation persists, the server will
shut down 10 days after the first time the compliance check failed. Each time this error message occurs, it will state the actual time remaining before the server will shut down. If you restart the server after it has shut down because of non-compliance, the
server will shut itself down again in 3 days.
The above description leads me to the following question - In a Workgroup environment, does the server still try to contact a domain controller to establish a level of trust? If this is the case could it be that the server can no longer see the initial DC
on its new network and this is what is triggering the messages?
Am I clutching at straws here?
Similar Messages
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Hi
I just had my xperia Z3c in repairs, and now I seem to have the death screen or something. When I connect to a wall charger or my MacBook, it starts turning on and off, displaying the message "The software update failed. Make sure that your phone is connected to the computer and try again", even when it's connected to the wall charger, not the Mac. I've tried pushing the volume up + on/off button for 10 seconds, and Sony Bridge for Mac doesn't recognize the device. I was told to let it charge for an hour before turning it on at the store, which I did, but again, it starts flashing that message as soon as I connect it to anything.
Pleease help me out
Best regards
MariaConnect your phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2 to 3 hours
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994) -
i need a help. I am new in company and have to solve this problem.
My colleague did a migration from Small Business server 2003 to Foundation 2008, about 1 year ago. After few days, he got this error message in title. Server turn off about once a month. He worked following:
joined new server Foundation to the Domain
dcpromo on new Server
migration (he said that he worked step-by-step with tutorial)
demote on old Server SBS 2003
disconnect old server from domain. This old is not in function now.
New server have just 3 computer accounts. The Forest functional level is Server 2003.
I've did dcdiag:
C:\Users\Administrator>slmgr.vbs /dli
C:\Users\Administrator>dcdiag
Directory Server Diagnosis
Performing initial setup:
Trying to find home server...
Home Server = server2008
* Identified AD Forest.
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\SERVER2008
Starting test: Connectivity
......................... SERVER2008 passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\SERVER2008
Starting test: Advertising
......................... SERVER2008 passed test Advertising
Starting test: FrsEvent
......................... SERVER2008 passed test FrsEvent
Starting test: DFSREvent
......................... SERVER2008 passed test DFSREvent
Starting test: SysVolCheck
......................... SERVER2008 passed test SysVolCheck
Starting test: KccEvent
......................... SERVER2008 passed test KccEvent
Starting test: KnowsOfRoleHolders
......................... SERVER2008 passed test KnowsOfRoleHolders
Starting test: MachineAccount
......................... SERVER2008 passed test MachineAccount
Starting test: NCSecDesc
......................... SERVER2008 passed test NCSecDesc
Starting test: NetLogons
......................... SERVER2008 passed test NetLogons
Starting test: ObjectsReplicated
......................... SERVER2008 passed test ObjectsReplicated
Starting test: Replications
......................... SERVER2008 passed test Replications
Starting test: RidManager
......................... SERVER2008 passed test RidManager
Starting test: Services
......................... SERVER2008 passed test Services
Starting test: SystemLog
A warning event occurred. EventID: 0x8000001D
Time Generated: 03/08/2012 09:59:45
Event String:
The Key Distribution Center (KDC) cannot find a suitable certificate
to use for smart card logons, or the KDC certificate could not be verified. Sma
rt card logon may not function correctly if this problem is not resolved. To cor
rect this problem, either verify the existing KDC certificate using certutil.exe
or enroll for a new KDC certificate.
An error event occurred. EventID: 0xC0001B61
Time Generated: 03/08/2012 10:09:56
Event String:
A timeout was reached (30000 milliseconds) while waiting for the Liv
eUpdate service to connect.
An error event occurred. EventID: 0xC0001B58
Time Generated: 03/08/2012 10:09:56
Event String:
The LiveUpdate service failed to start due to the following error:
......................... SERVER2008 failed test SystemLog
Starting test: VerifyReferences
......................... SERVER2008 passed test VerifyReferences
Running partition tests on : ForestDnsZones
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ForestDnsZones passed test
CrossRefValidation
Running partition tests on : DomainDnsZones
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... DomainDnsZones passed test
CrossRefValidation
Running partition tests on : Schema
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Running partition tests on : Configuration
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Running partition tests on : BREG
Starting test: CheckSDRefDom
......................... BREG passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... BREG passed test CrossRefValidation
Running enterprise tests on : BREG.local
Starting test: LocatorCheck
......................... BREG.local passed test LocatorCheck
Starting test: Intersite
......................... BREG.local passed test Intersite
C:\Users\Administrator>
I did nslookup:
C:\Users\Administrator>nslookup
Default Server: UnKnown
Address: ::1
and this:
C:\Users\Administrator>ntdsutil
ntdsutil: roles
fsmo maintenance: connections
server connections: connect to server server2008
Binding to server2008 ...
Connected to server2008 using credentials of locally logged on user.
server connections: q
fsmo maintenance: select operation target
select operation target: list roles for connected server
Server "server2008" knows about 5 roles
Schema - CN=NTDS Settings,CN=SERVER2008,CN=Servers,CN=Default-First-Site-Name,CN
=Sites,CN=Configuration,DC=BREG,DC=local
Naming Master - CN=NTDS Settings,CN=SERVER2008,CN=Servers,CN=Default-First-Site-
Name,CN=Sites,CN=Configuration,DC=BREG,DC=local
PDC - CN=NTDS Settings,CN=SERVER2008,CN=Servers,CN=Default-First-Site-Name,CN=Si
tes,CN=Configuration,DC=BREG,DC=local
RID - CN=NTDS Settings,CN=SERVER2008,CN=Servers,CN=Default-First-Site-Name,CN=Si
tes,CN=Configuration,DC=BREG,DC=local
Infrastructure - CN=NTDS Settings,CN=SERVER2008,CN=Servers,CN=Default-First-Site
-Name,CN=Sites,CN=Configuration,DC=BREG,DC=local
select operation target:
Did also slmgr.vbs /dli and got:
name:Windows Server(R) ServerWinFoundation edition
Description: Windows operating System - Windows Server(R),
OEM_COA_NSLP channel
Partial product key:.......
License Status:Licensed
thanks for help, in advanceI forgot to say that it is the only DC in the domain.
and this is DNS test
Directory Server Diagnosis
Performing initial setup:
Trying to find home server...
* Verifying that the local machine server2008, is a Directory Server.
Home Server = server2008
* Connecting to directory service on server server2008.
* Identified AD Forest.
Collecting AD specific global data
* Collecting site info.
Calling ldap_search_init_page(hld,CN=Sites,CN=Configuration,DC=BREG,DC=local,LDAP_SCOPE_SUBTREE,(objectCategory=ntDSSiteSettings),.......
The previous call succeeded
Iterating through the sites
Looking at base site object: CN=NTDS Site Settings,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=BREG,DC=local
Getting ISTG and options for the site
* Identifying all servers.
Calling ldap_search_init_page(hld,CN=Sites,CN=Configuration,DC=BREG,DC=local,LDAP_SCOPE_SUBTREE,(objectClass=ntDSDsa),.......
The previous call succeeded....
The previous call succeeded
Iterating through the list of servers
Getting information for the server CN=NTDS Settings,CN=SERVER2008,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=BREG,DC=local
objectGuid obtained
InvocationID obtained
dnsHostname obtained
site info obtained
All the info for the server collected
* Identifying all NC cross-refs.
* Found 1 DC(s). Testing 1 of them.
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\SERVER2008
Starting test: Connectivity
* Active Directory LDAP Services Check
Determining IP4 connectivity
* Active Directory RPC Services Check
......................... SERVER2008 passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\SERVER2008
Test omitted by user request: Advertising
Test omitted by user request: CheckSecurityError
Test omitted by user request: CutoffServers
Test omitted by user request: FrsEvent
Test omitted by user request: DFSREvent
Test omitted by user request: SysVolCheck
Test omitted by user request: KccEvent
Test omitted by user request: KnowsOfRoleHolders
Test omitted by user request: MachineAccount
Test omitted by user request: NCSecDesc
Test omitted by user request: NetLogons
Test omitted by user request: ObjectsReplicated
Test omitted by user request: OutboundSecureChannels
Test omitted by user request: Replications
Test omitted by user request: RidManager
Test omitted by user request: Services
Test omitted by user request: SystemLog
Test omitted by user request: Topology
Test omitted by user request: VerifyEnterpriseReferences
Test omitted by user request: VerifyReferences
Test omitted by user request: VerifyReplicas
Starting test: DNS
DNS Tests are running and not hung. Please wait a few minutes...
See DNS test in enterprise tests section for results
......................... SERVER2008 passed test DNS
Running partition tests on : ForestDnsZones
Test omitted by user request: CheckSDRefDom
Test omitted by user request: CrossRefValidation
Running partition tests on : DomainDnsZones
Test omitted by user request: CheckSDRefDom
Test omitted by user request: CrossRefValidation
Running partition tests on : Schema
Test omitted by user request: CheckSDRefDom
Test omitted by user request: CrossRefValidation
Running partition tests on : Configuration
Test omitted by user request: CheckSDRefDom
Test omitted by user request: CrossRefValidation
Running partition tests on : BREG
Test omitted by user request: CheckSDRefDom
Test omitted by user request: CrossRefValidation
Running enterprise tests on : BREG.local
Starting test: DNS
Test results for domain controllers:
DC: server2008.BREG.local
Domain: BREG.local
TEST: Authentication (Auth)
Authentication test: Successfully completed
TEST: Basic (Basc)
The OS
Microsoft Windows Server 2008 R2 Foundation (Service Pack level: 1.0)
is supported.
NETLOGON service is running
kdc service is running
DNSCACHE service is running
DNS service is running
DC is a DNS server
Network adapters information:
Adapter
[00000007] Intel(R) 82566DM-2 Gigabit Network Connection:
MAC address is 00:19:99:86:E9:62
IP Address is static
IP address: 192.168.1.250
DNS servers:
192.168.1.250 (server2008.breg.local.) [Valid]
127.0.0.1 (server2008.breg.local.) [Valid]
The A host record(s) for this DC was found
The SOA record for the Active Directory zone was found
The Active Directory zone on this DC/DNS server was found primary
Root zone on this DC/DNS server was not found
TEST: Forwarders/Root hints (Forw)
Recursion is enabled
Forwarders are not configured on this DNS server
Root hint Information:
Name: a.root-servers.net. IP: 198.41.0.4 [Valid]
Name: a.root-servers.net. IP: 2001:503:ba3e::2:30 [Invalid (unreachable)]
Name: b.root-servers.net. IP: 192.228.79.201 [Valid]
Name: c.root-servers.net. IP: 192.33.4.12 [Valid]
Name: d.root-servers.net. IP: 128.8.10.90 [Valid]
Name: d.root-servers.net. IP: 2001:500:2d::d [Invalid (unreachable)]
Name: e.root-servers.net. IP: 192.203.230.10 [Valid]
Name: f.root-servers.net. IP: 192.5.5.241 [Valid]
Name: f.root-servers.net. IP: 2001:500:2f::f [Invalid (unreachable)]
Name: g.root-servers.net. IP: 192.112.36.4 [Valid]
Name: h.root-servers.net. IP: 128.63.2.53 [Valid]
Name: h.root-servers.net. IP: 2001:500:1::803f:235 [Invalid (unreachable)]
Name: i.root-servers.net. IP: 192.36.148.17 [Valid]
Name: i.root-servers.net. IP: 2001:7fe::53 [Invalid (unreachable)]
Name: j.root-servers.net. IP: 192.58.128.30 [Valid]
Name: j.root-servers.net. IP: 2001:503:c27::2:30 [Invalid (unreachable)]
Name: k.root-servers.net. IP: 193.0.14.129 [Valid]
Name: k.root-servers.net. IP: 2001:7fd::1 [Invalid (unreachable)]
Name: l.root-servers.net. IP: 199.7.83.42 [Valid]
Name: l.root-servers.net. IP: 2001:500:3::42 [Invalid (unreachable)]
Name: m.root-servers.net. IP: 2001:dc3::35 [Invalid (unreachable)]
Name: m.root-servers.net. IP: 202.12.27.33 [Valid]
TEST: Delegations (Del)
Delegation information for the zone: BREG.local.
Delegated domain name: _msdcs.BREG.local.
DNS server: server2008.breg.local. IP:192.168.1.250 [Valid]
TEST: Dynamic update (Dyn)
Warning: Failed to add the test record dcdiag-test-record in zone BREG.local
[Error details: 9017 (Type: Win32 - Description: DNS bad key.)]
Test record dcdiag-test-record deleted successfully in zone BREG.local
TEST: Records registration (RReg)
Network Adapter
[00000007] Intel(R) 82566DM-2 Gigabit Network Connection:
Matching CNAME record found at DNS server 192.168.1.250:
cb30439d-35e0-4add-ae6c-e7f281295520._msdcs.BREG.local
Matching A record found at DNS server 192.168.1.250:
server2008.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.221dc40b-9d51-48cf-a3a3-e3daf251197f.domains._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_kerberos._tcp.dc._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.dc._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_kerberos._tcp.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_kerberos._udp.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_kpasswd._tcp.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.Default-First-Site-Name._sites.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_kerberos._tcp.Default-First-Site-Name._sites.dc._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.Default-First-Site-Name._sites.dc._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_kerberos._tcp.Default-First-Site-Name._sites.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.gc._msdcs.BREG.local
Matching A record found at DNS server 192.168.1.250:
gc._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_gc._tcp.Default-First-Site-Name._sites.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.Default-First-Site-Name._sites.gc._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.pdc._msdcs.BREG.local
Matching CNAME record found at DNS server 192.168.1.250:
cb30439d-35e0-4add-ae6c-e7f281295520._msdcs.BREG.local
Matching A record found at DNS server 192.168.1.250:
server2008.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.221dc40b-9d51-48cf-a3a3-e3daf251197f.domains._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_kerberos._tcp.dc._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.dc._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_kerberos._tcp.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_kerberos._udp.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_kpasswd._tcp.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.Default-First-Site-Name._sites.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_kerberos._tcp.Default-First-Site-Name._sites.dc._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.Default-First-Site-Name._sites.dc._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_kerberos._tcp.Default-First-Site-Name._sites.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.gc._msdcs.BREG.local
Matching A record found at DNS server 192.168.1.250:
gc._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_gc._tcp.Default-First-Site-Name._sites.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.Default-First-Site-Name._sites.gc._msdcs.BREG.local
Matching SRV record found at DNS server 192.168.1.250:
_ldap._tcp.pdc._msdcs.BREG.local
Summary of test results for DNS servers used by the above domain
controllers:
DNS server: 2001:500:1::803f:235 (h.root-servers.net.)
1 test failure on this DNS server
PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:500:1::803f:235
[Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
DNS server: 2001:500:2d::d (d.root-servers.net.)
1 test failure on this DNS server
PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:500:2d::d
[Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
DNS server: 2001:500:2f::f (f.root-servers.net.)
1 test failure on this DNS server
PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:500:2f::f
[Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
DNS server: 2001:500:3::42 (l.root-servers.net.)
1 test failure on this DNS server
PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:500:3::42
[Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
DNS server: 2001:503:ba3e::2:30 (a.root-servers.net.)
1 test failure on this DNS server
PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:503:ba3e::2:30
[Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
DNS server: 2001:503:c27::2:30 (j.root-servers.net.)
1 test failure on this DNS server
PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:503:c27::2:30
[Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
DNS server: 2001:7fd::1 (k.root-servers.net.)
1 test failure on this DNS server
PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:7fd::1
[Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
DNS server: 2001:7fe::53 (i.root-servers.net.)
1 test failure on this DNS server
PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:7fe::53
[Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
DNS server: 2001:dc3::35 (m.root-servers.net.)
1 test failure on this DNS server
PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:dc3::35
[Error details: 1460 (Type: Win32 - Description: This operation returned because the timeout period expired.)]
DNS server: 128.63.2.53 (h.root-servers.net.)
All tests passed on this DNS server
DNS server: 128.8.10.90 (d.root-servers.net.)
All tests passed on this DNS server
DNS server: 192.112.36.4 (g.root-servers.net.)
All tests passed on this DNS server
DNS server: 192.168.1.250 (server2008.breg.local.)
All tests passed on this DNS server
Name resolution is functional._ldap._tcp SRV record for the forest root domain is registered
DNS delegation for the domain _msdcs.BREG.local. is operational on IP 192.168.1.250
DNS server: 192.203.230.10 (e.root-servers.net.)
All tests passed on this DNS server
DNS server: 192.228.79.201 (b.root-servers.net.)
All tests passed on this DNS server
DNS server: 192.33.4.12 (c.root-servers.net.)
All tests passed on this DNS server
DNS server: 192.36.148.17 (i.root-servers.net.)
All tests passed on this DNS server
DNS server: 192.5.5.241 (f.root-servers.net.)
All tests passed on this DNS server
DNS server: 192.58.128.30 (j.root-servers.net.)
All tests passed on this DNS server
DNS server: 193.0.14.129 (k.root-servers.net.)
All tests passed on this DNS server
DNS server: 198.41.0.4 (a.root-servers.net.)
All tests passed on this DNS server
DNS server: 199.7.83.42 (l.root-servers.net.)
All tests passed on this DNS server
DNS server: 202.12.27.33 (m.root-servers.net.)
All tests passed on this DNS server
Summary of DNS test results:
Auth Basc Forw Del Dyn RReg Ext
Domain: BREG.local
server2008 PASS PASS PASS PASS WARN PASS n/a
......................... BREG.local passed test DNS
Test omitted by user request: LocatorCheck
Test omitted by user request: Intersite -
I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
When Upgrading on my laptop from iTunes 10.2.11 to 10.5.0 the message I get is: "There is a problem with this Windows Installer Package. Aprogram run as part of the setup did not finish as expected. Contact your support personnel or pacakge vendor.
After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much! -
5, it says, "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." I have Windows XP and I need help.
After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much! -
I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ?? I can't uninstall the Apple Software Update from my Control Panel. It states "Fatal error during installation" Please HELP!!!
I am experiencing the exact same issue during the installtion process for iTunes 10.5.
I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP! -
what do i do when trying to install itunes to my windows vista home basic computer and a message appears saying
"There is a problem with this windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
Need to know because this is driving me nuts now!Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I Tunes will not install. I get this error message: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Does anyone have an answer?
TRy the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Each time I attempt to download the new itunes 10.5 I keep getting the following error message:
Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_UnregServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Any Ideas of how to solve this one?After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much! -
When downloading Itunes I get this message:
There is a problem with this Windows Installer package a Program run as part of the setup did not finish as expected.
Contact your support personnel or package vendor..
is there a number for me to call or can someone explain what has happen...
Thank you for your help....Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I am trying to upgrade to itunes 10.5 on my pc which is using windows xp but i keep getting an error message stating that there is problem with this windows installer package. A pogram run as part of the setup did not finish as expected. Contact your suppor personal or package vendor.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
I keep getting this message when trying to upgrade to Itunes 10.5.1
Driving me nuts trying to upgrade. What can I do to correct this?
"There is a problem with the Windows Installer package.
A program run as part odf the setup did not finish as expected .
Contact your support prersonel or package vender"Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
When I try to download iTunes 10.5, I keep getting the message "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." Therefore I can't update my iTunes to the new version. How can I solve this? I don't want to pay for technical support as this seems to be a problem with the iTunes package Apple is providing itself by that message.
Hello, hartadrian.
I would recommend attempting to repair the Apple Software Update via the steps below. Once processed attempt to download, update or install iTunes 11.
How to repair Software Update for Windows
http://support.apple.com/kb/TA24326
If you are still experiencing the issue, completely remove all components of iTunes in the order specified of the article below. Once this has been processed, attempt to download and install iTunes 11.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you experiencing errors when removing components of iTunes, follow the steps in the article below.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.
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