Windows Server 2012R2 - Cannot RDP, server hangs at logon from console after pressing CTRL+ALT+DEL

We have several machines that have exhibited this behavior so far. Once they get into this state, the only option is to reboot. They are HP ProLiant BL460c G7 blades.
The behavior exhibited is:
You can no longer RDP to the machine.  It just eventually times out.
Console access via iLO shows what you'd expect, asking for CTRL+ALT+DEL, but when you press that, it just goes to the dark blue screen with "Windows Server 2012 R2" written at the bottom and doesn't go further.
There doesn't seem to be any unusual notes in the System Log that I can see.

I've also read the support article that you linked, but that seems to suggest that there is always a problem with RDP and in this case the server gets to a point where it is stuck and requires a reboot to clear.
Hi Mitch,
For the above line of yours seems there is some misunderstanding, as nowhere in the link provided it suggest to restart\reboot the server. But instead need to check the certificate related scenario.
Can you ping the destination server when you can’t perform RDP?
Now for more troubleshooting you can choose performance monitor and can see what is effecting, for that you can go through beneath article.
Troubleshooting Server Hangs - Part One
http://blogs.technet.com/b/askperf/archive/2007/09/25/troubleshooting-server-hangs-part-one.aspx
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Similar Messages

  • Firefox 9.0.1 keeps hanging once I access a website with video, when I write e-mails etc. If a press ctrl+alt+del, opens a window to confirm closing, and firefox works again. When I close that confirm window, firefox immediately hangs again.

    It stops working if I access websites with videos, and all sort of more complex flash. It I try to write an e-mail, it also stops. I can't do anything. PC keeps working, though. So I press ctrl+alt+del. It opens that window asking if you want to close all the tabs. I notice that firefox start to work again, behind that window. But, once I close the window, it stops again. Sometimes I can close the tab with the video before it hangs again, which can take a few ctr+alt+del's. It doesn't happen with other browsers! It started 1 week ago. Is it an extension? Or a virus (i use avast)? Thank you!

    Perform the suggestions mentioned in the following articles:
    * [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
    * [[Troubleshooting extensions and themes]]
    * [[Managing the Flash plugin]]
    Check and tell if its working.

  • Revolve 810 G1 Unlock Computer when in Tablet Mode. Press CTRL-ALT-DEL or Windows Security Button

    1.  I have an Revolve 810 G1
         Running Windows 7 Pro (64 Bit).
    When I change the screen to Tablet Mode
      (Folding tablet over keyboard and using as tablet).
    I lock my computer.
    2.  What to know how to unlock without having to Open back up and use the CTL-Alt-DEL keys.
    When Locked screen shows:  Press CTRL-ALT-DEL or use the Windows Security Button to unlock this computer.
    I would like to use the Windows Button on the bottom of the screen
       (One Used in Windows 8 to change between Desktop and Metro) to Unlock screen And bring up on screen keyboard to put in my password.
    This is probably how it should work, but it does not work.
    Even bringing up the onscreen keyboard via the blue power button On the screen to Ease Of Access does not work.
    The CLT-ALT-DEL on the on screen keyboard will not unlock the screen.
    P.S.
    Where is that Windows Security Button when you need it? 
    Thanks,
    Rog

    If you are using Windows 7 (not Windows 8), you should be able to touch the Ease of Access button at the lower left of the screen, then select Type without the keyboard (On-screen keyboard). When the on-screen keyboard pops-up, press CTRL, then ALT, then DEL. You should get a password prompt; the on-screen keyboard will stay visible unless and until you close it.
    Although I am an HP employee, I am speaking for myself and not for HP.
    Please click the little thumbs-up dealybopper to the lower right if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!

  • Tried installing Windows Vista, cancelled install and now it won't boot from the OEM Vista DVD, all i get is BOOTMGR is missing error... Ctrl Alt Del to restart and when i turn the computer on i get a blank screen and pressing C is not working to boot....

    Topic says it all...
    My friend started a installation of Windows Vista, but pulled out after deleting all partitions...
    So now i power it on, get a blank screen (seems a bit gray because of backlighting, should show the apple logo right?)...
    Then after like 15-20sec it will throw out a:
    BOOTMGR is missing
    Press Ctrl+Alt+Del to restart
    I have a OEM Windows Vista DVD in the drive, and i know... Windows 7 is better... but i'm not that fond of stealing software from Microsoft and i have 10 licenses for Vista...
    I have tried pressing C while booting up but it doesn't work...
    Does anyone here have a magic soloution for me, and no i will not install MacOS on it !!!

    Deleting Boot Camp partitions the conventional way will not work . You must use the Boot Camp Assistant to remove a Boot Camp partition. Here is a link to the guide.
    http://manuals.info.apple.com/en_US/Boot_Camp_Install-Setup_10.6.pdf
    The way to restart is to hold down the option/alt key during startup* and then selecting the Mac OS. If you have a valid Boot Camp install of Windows it would show up during this type of start up.
    * hold down immediately after pressing the power button and until the OS choice screen appears.
    To summarize.
    1 Use the above method to boot into Mac OS.
    2 Download the instructions and read them.
    3 Use Boot Camp Assistant to remove the partition.
    4 Pick your friends more carefully.

  • Turn off Logon Help popup window at Ctrl+Alt+Del prompt

    At Ctrl+Alt+Del prompt I get the window popup telling me to press Ctrl+Alt+Del to login....how do I turn this off on the thinkpad??? Windows XP.
    If you click on the little blue "Help" link at the bottom of the Ctrl+Alt+Del logon prompt screen, you will see the Logon Help. But it pops up by itsself on the thinkpad....even restored image from partition and the popup still persists. How do I turn it off

    Are you on a domain? If so it is probably a requirement to be on the domain. The factory preload does not require a ctrl-alt-del to logon.
    T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
    T400 2765-T7U Windows 7
    Registered Linux User #160145
    FYI: I am not employed by Lenovo

  • Unable to login Server by Remote or CTRL + ALT + DEL

    We are using Windows Server as a Reporting Web Server (a solution of Genesys), normally the server was accessed well via Remote Desktop or keyboard+screen directly, but after a while, they became unable.
    With Remote Desktop from our laptop, we've continued receiving a denied remote connection message.
    By plugging in the keyboard and Monitor, the firs screen is Ctrl + Alt + Del requirement, but that buttons did not work, seems like the server was hung up. The last solution was hard reboot it, then we were able to access again.
    The situation kept happenning time to time. I checked task manager and can say that server's load was quite low (CPU and RAM was about 50-60%).
    Any idea for my issue, please?

    Some hardware if booted headless keyboardless requires another boot to recognize the devices.
    For the RDP issue this one may help.
    https://support.microsoft.com/kb/2779073
    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

  • Disable Window keys ALT+TAB, CTRL+ALT+DEL

    Hello i am developing an application in which i need to catch the ALT+TAB and CTRLALT+DEL key events and handle it in my own way.
    The default action of showing the next window or the task manager should not take place.
    In the event handler i have given
    eventName.consume();
    also.But the default handling is also done.
    How do i stop the default action from being done?

    Windows will not allow any application to catch the CTRL+ALT+DEL keystroke. In Windows NT-kernel OSes, this keystroke brings up a menu which, among other things, allows the user to change his or her password. If an application could intercept CTRL+ALT+DEL, it could present itself in such a way as to look just like that dialog. Then, if a user typed his or her password into that dialog, the program could log or transmit that password plaintext, severely violating security.
    All sorts of exploits like that would be possible. This is why you can't block system keystrokes.
    Is there any particular reason you need to override this behavior? Perhaps we can help you find another solution to whatever problem made you decide you wanted to catch those keystrokes in the first place.

  • Mouse deselects active window, wont respond until ctrl alt del

    The problem that I'm having is that my mouse sporadically "unfocuses" my current active window when I click, and will not interact with anything onscreen. The computer isn't freezing, you can still move the mouse but can’t click on anything. You also can’t click and drag. Also the mouse looks like a standard pointer, not the spinning blue circle. There is no visible active window, it's as if there is an invisible window on top of everything else, that stops the clicks from going through. When this happens, mousing over things doesn't provoke a response; For instance - Mousing over a link in a webpage doesn't turn the cursor into a hand signifying a clickable link. The keyboard still responds perfectly, and all programs continue running normally. This occurs at any given time, while on or offline.
    When this problem happens, I can press ctrl-alt-delete, and click once anywhere on that blue screen to make the mouse begin to respond again. Then I click cancel and go back to whatever I was doing for anywhere between 5 seconds and 30 minutes when the problem happens again
    This computer is virus free, and I've seen others have this problem on a fresh install of Windows Vista. I have tried this mouse in other computers, and the problem doesn't happen. I've also tried other mice in this computer and it still occurs. I've been told by other who have the same problem that it "Happens with touchpads, pointing stick, wireless mouse, wired USB mouse", and possibly others as well. I'm running an OEM Windows Vista Home Premium, fully updated, MSI K9N4 SLI Motherboard, AMD 4600+ processor, Razor Deathadder mouse, Logitech G15 Keyboard, ATI Radeon 4870 HD Graphics card, and 4GB Mushkin ddr2 sdram. It also occured with 2gb of corsair ram and an 8800gts graphics card.
    If you have any questions concerning hardware/software/what i had for breakfast, I'll gladly answer.
    If you have any ideas, I will pretty much try anything at this point.
    As of now, I have tried every idea at this website - http://blog.bidenpc.com/267/vista-mouse-cant-click/ - to no avail.
    Thank you for your time, please help if you can.

    Thanks for this post! This is exactly what cause the issue. I tried to press the forward button on the mouse only to find out it was stuck :D
    this thing is automatically generated on submit... :
    <mytubeelement data="{"bundle":{"label_delimitor":":","percentage":"%","smart_buffer":"Smart Buffer","start_playing_when_buffered":"Start playing when buffered","sound":"Sound","desktop_notification":"Desktop
    Notification","continuation_on_next_line":"-","loop":"Loop","only_notify":"Only Notify","estimated_time":"Estimated Time","global_preferences":"Global Preferences","no_notification_supported_on_your_browser":"No
    notification style supported on your browser version","video_buffered":"Video Buffered","buffered":"Buffered","hyphen":"-","buffered_message":"The video has been buffered as requested
    and is ready to play.","not_supported":"Not Supported","on":"On","off":"Off","click_to_enable_for_this_site":"Click to enable for this site","desktop_notification_denied":"You
    have denied permission for desktop notification for this site","notification_status_delimitor":";","error":"Error","adblock_interferance_message":"Adblock (or similar extension) is known to interfere
    with SmartVideo. Please add this url to adblock whitelist.","calculating":"Calculating","waiting":"Waiting","will_start_buffering_when_initialized":"Will start buffering when initialized","will_start_playing_when_initialized":"Will
    start playing when initialized","completed":"Completed","buffering_stalled":"Buffering is stalled. Will stop.","stopped":"Stopped","hr":"Hr","min":"Min","sec":"Sec","any_moment":"Any
    Moment","popup_donate_to":"Donate to","extension_id":null},"prefs":{"desktopNotification":true,"soundNotification":true,"logLevel":0,"enable":true,"loop":false,"hidePopup":false,"autoPlay":false,"autoBuffer":false,"autoPlayOnBuffer":false,"autoPlayOnBufferPercentage":42,"autoPlayOnSmartBuffer":true,"quality":"default","fshd":false,"onlyNotification":false,"enableFullScreen":true,"saveBandwidth":false,"hideAnnotations":false,"turnOffPagedBuffering":false}}"
    event="preferencesUpdated" id="myTubeRelayElementToPage"></mytubeelement><mytubeelement data="{"loadBundle":true}" event="relayPrefs" id="myTubeRelayElementToTab"></mytubeelement>
    <mytubeelement data="{"bundle":{"label_delimitor":":","percentage":"%","smart_buffer":"Smart Buffer","start_playing_when_buffered":"Start playing when buffered","sound":"Sound","desktop_notification":"Desktop
    Notification","continuation_on_next_line":"-","loop":"Loop","only_notify":"Only Notify","estimated_time":"Estimated Time","global_preferences":"Global Preferences","no_notification_supported_on_your_browser":"No
    notification style supported on your browser version","video_buffered":"Video Buffered","buffered":"Buffered","hyphen":"-","buffered_message":"The video has been buffered as requested
    and is ready to play.","not_supported":"Not Supported","on":"On","off":"Off","click_to_enable_for_this_site":"Click to enable for this site","desktop_notification_denied":"You
    have denied permission for desktop notification for this site","notification_status_delimitor":";","error":"Error","adblock_interferance_message":"Adblock (or similar extension) is known to interfere
    with SmartVideo. Please add this url to adblock whitelist.","calculating":"Calculating","waiting":"Waiting","will_start_buffering_when_initialized":"Will start buffering when initialized","will_start_playing_when_initialized":"Will
    start playing when initialized","completed":"Completed","buffering_stalled":"Buffering is stalled. Will stop.","stopped":"Stopped","hr":"Hr","min":"Min","sec":"Sec","any_moment":"Any
    Moment","popup_donate_to":"Donate to","extension_id":null},"prefs":{"desktopNotification":true,"soundNotification":true,"logLevel":0,"enable":true,"loop":false,"hidePopup":false,"autoPlay":false,"autoBuffer":false,"autoPlayOnBuffer":false,"autoPlayOnBufferPercentage":42,"autoPlayOnSmartBuffer":true,"quality":"default","fshd":false,"onlyNotification":false,"enableFullScreen":true,"saveBandwidth":false,"hideAnnotations":false,"turnOffPagedBuffering":false}}"
    event="preferencesUpdated" id="myTubeRelayElementToPage"></mytubeelement><mytubeelement data="{"loadBundle":true}" event="relayPrefs" id="myTubeRelayElementToTab"></mytubeelement>

  • Database Control on Windows - Gives error Cannot Find Server or DNS Error

    hi all,
    After installing 10g on Windows, the necessary services for my new db are running, listener is up.
    But when I try to bring up Database Control via http://pnclultraprd.corporate.mem.5500/em/console/logon/logon
    I get "The page cannot be displayed. Cannot find server'
    I've not had this before on new installations and I'm stuck.
    Any tips? thanks, John

    What is the status of the enterprise manager and agent,
    emctl status dbconsole
    emctl status agentHTH
    Aman....

  • RDP and JAVA (SLOW ON TYPING AND SCREEN BUILD)-CTRL-ALT-END-ESC speeds up

    Any news what's the problem in a 2003 environment?
    Only after using the CTRL-ALT-END-ESC combination things are speeding up.
    We've got following installed on the server:
    JNLP Runtime Setiings
    1.3.1_19
    1.5.0_06
    Both enabled and 1.5.0_06 is enabled as system.
    Tried different combination and this seems to be the fastest, but still not good enough,if you launch it locally on theserver, it goes very fast,so it has someting to do with RDP,
    Any help?
    Greetings,
    Dre

    What's the problem with what? 'It' being what? and RDP having what to do with it?
    Just curious ... call me old-fashioned.

  • TOC - Receiving a "Cannot find the file named" error when pressing Ctrl+alt

    When I generate a TOC, it comes out beautifully. However, when I press control + alt to check my links, I receive a "cannot find the file named" error message. This happens for the majority of the links. All of the files are present along with the graphics. Everything is in the same folder. They are saved on our network. However, I have packaged and copied the files to my desktop to see if that makes a difference. I am still receiving the same error message.
    Has anyone seen this before? Any solutions in Adobe world? All help is appreciated.
    Salome

    >>> ... avoid using & in your document titles.
    >> By that do you mean in your file names?
    > Yes. That's correct.
    That's not at all surprising. & is commonly found on lists of random "characters to avoid in directory and file names".
    A comprehensive list of such characters might be impossible to assemble. Even though FM only runs on Windows these days, it could be in a VM on another OS (with its own restrictions, e.g. Mac), using a CMS (with its own restrictions) and working with virtual directories actually located on completely different operating systems (with their own restrictions, e.g. Unix, Linux/Samba, random cloud).
    And then there are naming issues in the FM app itself (and other Adobe apps that might need to process the files, like Distiller), which apparently is the case for the comma problem (it may only pop up during render to PDF).

  • Windows unable to load isStor.sys from floppy after pressing F6 when installing

    Basically after pressing F6, then pressing S to specify the RAID divers I want, windows will read the floppy and inform me that the drivers supplied appear to be newer than the one on my windows CD and asks me to either use the ones on the floppy or the ones on the CD. After making either of these choices the computer continues to load the drivers then offers me the option of how to install windows and make partitions etc. Once the drive is formatted it tries to load these drivers again but gives me the message saying "Cannot copy iaStor.sys" press ENTER to retry or ESC to skip. If I choose to SKIP I get a similar message about iaStor.inf and iaStor.cat. If I skip all three of these files, (there is no other option because if I keep pressing ENTER to retry, I get nowhere), it will copy all the other files it needs but I eventually get a BLUE SCREEN OF DEATH.
    I have 4 identical SATA2 hard disks I want to set up as RAID. At the minute the only way I can get my computer to run is by having the drives set up as IDE drives. Which totally defeats the purpose of buying SATA2 drives.
    Has anyone got any ideas, please.
    Rebuts

    Hi,
    Thank for the replies.
    Got the problem sorted. The problem was it read the floppy on the first instance when you press F6. I was then able to select the drive I wanted to install windows on, and it would format the disk. Then it would look for the files again when installing windows. I discovered that it was the copy of windows I was using that was at fault. I was using a SLIPSTREAMED version of windows and the files needed must have been missing or corrupt. So I just reverted back to using a standard version of windows and all is OK. Got my RAIN up and running now.
    The other problem I seem to have now is that when I insert a disc into my DVD drive it cause the system to go a bit slow, the mouse would stutter on the screen when I try moving it and would sometimes not move until the disc had stopped spinning. I have two DVD writes attached to the 40 pin IDE connector on the motherboard. This connector is controlled by the JMICRON chip. In the BIOS I have it set up to act as IDE and not RAID. I had initially just let windows pick up on this device and it installed it's own drivers, but I remember someone on another post saying that if you install the JMICRON RAID drivers from the motherboard driver disc it might make thing better. but it hasn't.
    Any suggestions????
    Thanks,
    Rebuts

  • How to disabled ctrl+alt+del on window platform

    Dear all,
    I am a java developer, I'm from cambodia, I don't know how to disabled ctrl+alt+dle on windows platform. can any one helps me to solve this problem. I hope all of you can do it. thanks for your kindness.
    Somongkol.chim

    There used to be a win32 call for it, so if you want it you'll need to go back to C/C++ and do JNI, provided it is still in the API.

  • Windows Server 2012r2 WDS capture image hangs at black screen

    Ok so i upgraded my server to 2012r2 and i am using the boot.wim from windows8.1 pro iso.  I create a deploy image and it boots up on my fujitsu stylistic machine.  It also boots on my lenovo thinkpad yoga. 
    I go and create a capture image and at first fails so i added the usb3.0 lenovo dongle driver.  It then shows me the windows logo and just hangs at black screen.   I have downloaded the entire sccm driver package off lenovo site and nothing has
    helped.  It also does not load on the fujitsu machine either.  
    I have been going nuts any help is much appreciated
    thanks
    Dave

    Hello,
    Where did you get the original image? If you download it from MSDN or technet, can you provide the link?
    And is update 1 integrated with the original image or you install it manually after installation?
    In order to address the issue, we need collect some more informaiton.
    Thank you.

  • Windows Server 2012r2 Essentials - Dashboard - Server Folder and Hard Drives Not Showing..

    Hi,
    Following the last series of Windows updates, I'm experiencing problems with our WS2012R2 Essentials server. When opening the Dashboard, the 'home:getting started' tab shows all correct except 'server folders n/a'. On checking the Storage tab, the normal
    display for 'server folders' and 'hard drives' just shows 'refreshing list of items'.
    Despite symptoms above, Storage Space and Server Folders show correctly in server Windows Explorer and are available to client computers across the LAN. It just appears that for some reason the Dashboard cannot see them.
    One other related symptom I've noted is that for some reason the 'wsestoragesvc' Windows Server Essentials Storage Service no longer starts automatically. Even when started manually Dashboard symptoms remain - server folders and hard drives aren't visible
    on dashboard.
    I've run sfc /scannow to check for problems - all clear and run chkdsk on the system volume.
    Would welcome ideas on what steps to be taken to fix problem. Many thanks..

    Hi,
    The issue could be due to a custom service knocks on effect on the Windows Server Essentials Storage Service and causes the service no longer starts automatically.
    You could refer to the thread below to troubleshoot the issue:
    WHS 2011 Dashboard shows no users or drives
    https://social.microsoft.com/Forums/en-US/99fe8229-091e-4130-a279-19e0b8d8a0a8/whs-2011-dashboard-shows-no-users-or-drives?forum=whs2011
    If the issue still exists, try to reinstall the Windows Server Essentials.
    Dashboard storage tab does not show folders or hard drives
    https://social.technet.microsoft.com/Forums/en-US/d0c280cc-b0db-48d4-b649-d0db476fb4b5/dashboard-storage-tab-does-not-show-folders-or-hard-drives?foru
    Best Regards,
    Mandy 
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

Maybe you are looking for

  • My bill is wrong

    On 03/08/2013 I contracted HSI with Verizon. I was told I must buy a bundle with 19,99 in Local phone. I did that. On 03/14/2013 I was charged $39.67. Paid. On 04/14/2013 I was charged $131.98. Bill higher due to purchase of router and install fees.

  • Claims Payment and Claims Reserve Datasources

    Hello All, I understand that claims Payment(0ISCM_PAYMENT_01) and Claims Reserve (0ISCM_RESERVE_03) extracts claims for which payments and reserves exist. These claims may be open or may not be. I am looking for Claims which are open but there are no

  • Bdc while uploading Itab one extra record is coming with 000000 values

    Hi am getting one extra record with 00000 values for begda ,endda and object id  dont know why ? code is like, TYPES : BEGIN OF tt_record, plvar  type   hrp1000-plvar, otype  type   hrp1000-otype, seark  type   hrp1000-objid, begda  type   hrp1000-be

  • How do you switch out PMS colors in CS5

    I am trying to swap out PMS colors in a complicated Illustrator file--my client just changed all the colors. I remember being able to double click the color swatch and the list of Pantone colors would come up--and you could just select a new one--may

  • Selection Screen Disable fields

    Hi, I have a selection screen with 2 radio buttons and 4 fields.When I select the 2nd radio button the 2nd field gets disabled.If I select the first radio button the 2nd field gets enabled only when I press ENTER.Is it possible that the  field gets a