Windows Service Manager 32-Bit Has Stopped Responding/iPod not showing up in iTunes

Hello,
I've scoured this forum for answers but I cannot find any result that works. I have an iPod classic that I've connected to my Gateway running Windows Vista for over four years without issue. When I was using iTunes 9 the other day, I plugged my iPod into my computer, but it only connected to My Computer and didn't connect to iTunes and update my iPod accordingly. So, the iPod is charging and the iPod is showing the "Connected, Eject before disconnecting" screen, but it isn't adding new music (which kind of defeats the purpose of buying new music). I thought it was because I was using 9, so I downloaded iTunes 10, but the issue still popped up.
This hasn't pop up today after I installed 10, but back when I was using iTunes 9 the following error came up on my computer: "Windows Service Manager 32-bit Has Stopped Working." Now, no error messages pop up, even though the problem persists.
I've tried suggestions in this post as well as in this post. Also, with the fix being recommended in those threads to change the code in Notepad by clicking "edit" under the System tab under My Computer? There's one problem - there is no edit button on my options. I've included a screen grab to prove this.
I don't know if the relative age of the discussions makes any difference - maybe a new fix has com up and i'm just not finding it? Plus, since this issue began with iTunes 9, I can't help but feel like getting rid of iTunes 10 is going to help the issue, either.
This is incredibly frustrating, not being able to add new music to my iPod, so if anyone can help me out, I would greatly appreciate it, as previously recommended ones aren't useful.
Screen grab of iPod connecting to My Computer, but not iTunes:
Screen grab of the lack of an "Edit" button in the place to edit codes as recommended in previous topics:

One again shamelessly asking for help

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