Windows support software download
I'm trying to install windows on my mac via boot camp, I've tried downloading the windows support software but everytime the status bar gets half way across it just seems to hold there forever, I've even seen a movie in the elapsed time, help please.
Hi Daniel,
It’s possible, that the system is sleeping due to inactivity. Before your next download drivers attempt, click on the system preferences - energy, and select options for power cable that prevent sleeping ever. rerun the download drivers step and let us know.
Screen dimming is ok, hard disk and or system sleeping could be impacting it.
Don’t forget to return settings back to tree hugger mode or we love to not spend money mode when done.
Regards
Chuck.
Similar Messages
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Windows Support Software download stuck
I'm trying to boot camp my Mac Book Air 13' 2011 which runs OS X Lion. I managed to partition my HD without a problem as well as install Windows 7 64 bit on it. However, when I went back to try to download the Windows Support Software using Boot Camp Assistant, it downloads to about 25% stalls. It's been at that point for a few hours now and before that, I'd restarted the download numerous times but the same problem keeps happening. I also went to this thread https://discussions.apple.com/thread/3207049?start=30&tstart=0 and downloaded the .pkg file there. I unpacked it onto my external and tried to run the setup.exe on windows. However, I get the error message, "this version of boot camp is not intended for this computer model". I was wondering if there's any solution to the download problem as I suppose the second problem can't be fixed. Also, if there are any Mac Book Air 2011 owners out there who happen to already have the drivers for Windows 7 x64 and are good enough to upload it to rapidshare or somewhere so I can download it, that would be great!
Found the solution just download and unpack onto an external and run the setup.exe and everything should be fine
https://discussions.apple.com/message/15911260#15911260 -
Boot Camp Assistant Issue: Windows Support Software Download STUCK in middle
I'm using Boot Camp assistant to install windows7 on my MBP currently having Mountain Lion OS X but it takes too much time to download windows support software,I'm having very good internet speed but still facing this problem.I follow some tip from forums & blogs but didn't work. Please help me on prority !
Found the solution just download and unpack onto an external and run the setup.exe and everything should be fine
https://discussions.apple.com/message/15911260#15911260 -
Windows Support Software download problem!
HI,
i am trying to download windows, but when trying to install the support software, it tells me, about half way through, that there is a network problem and so it cannot download. Please help because not being able to use inbuilt mac things would be incredibly inconvinient.Actually, it does it at about 20 - 25% of the way through
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Windows support software could not be saved to the selected folder?
Hi all
I am trying to install windows 7 using bootcamp on my I5 Mac mini but every time bootcamp moves on to downloading the windows support files i get the error "Windows support software could not be saved to the selcted folder" my usb drive is an 8Gb model and has been formatted by the mac mini using FAT.
I'm really pulling my hair out with this so any help would be much appreciated!Finally resolved the issue, i just get persisting with the windows support software download and after 20 attempts it worked!
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Windows support software crashes during load
Ok fellas, 5 days and counting. I have tried for 5 days to get the Windows support software to load and so far...no joy. I have a Mid-2009 MacBook Pro, running Mavericks, 8 GB of RAM, PLENTY of HDD space and 2.53 GHz Intel Core 2 Duo processors. Should be a piece of cake right...nope.
Each time software support setup dumps at approximately the same spot, somewhere around the MacHAL.sys or Apple time services. I have the Windows 7 disc with the iso image, I have an 8 GB USB flashdrive and Windows 7 installed on the partition.
I do not have the original software disc that came with my MacBook, that is in a box somewhere between my current location (not Okinawa) and Okinawa.
I hope I have provided enough information for one of you Mac Geniuses out there to tell me what to do. This is the first time I have not been able to solve an issue with my MacBook...again, no joy.
Thanks!Thanks for the reply Bob.
I am trying to install 4.0.4033 version of Windows support software downloaded from Apple. I did find a copy of OSX Lion I had made when I upgraded to that version but I am not sure if that will work or not. I have tried many, many things but it always does the same thing, crash when it gets to KeyAgent Services or MacHal.sys ... somewhere around there.
I did read somewhere that the Mid-2009 MacBook Pro has a 64 bit architecture but the support software does not allow installation of the 64 bit parts...odd.
Again, thanks for the reply. -
Hello, I wish to install Linux Ubuntu on my macbook pro by using boot camp to set aside space. Whenever I load the Boot Camp Assistant application out of the utilities folder in applications, it only gives me the options to download windows support software and install windows 7. I do not want this, I just want to be able to slide that little bar to set aside the space on my hard drive that i can use for Linux. I tried just downloading the windows support software but my internet is immensely slow and it has been an hour or so since it started and it's not even half way done. When this download is finished will i get the option to partition or will i just be faced with those same options?
I am on a 13" macbook pro, with apple OS X snow leopard version 10.7.2
A lot of the data on this macbook was transferred over from my old macbook i had.
Any ideas on how to fix this problem?
Thank you for reading.Well thank you for your honesty. Apple requires you have to have a Mac to develop iPhone apps, ergo my foray into OS-Xland. No way around it that one except for running OSX in a VM, which would have probably saved me some quid, true enough.
BUT for those interested parties: VirtualBox has a startup script in /Library/StartupItems/VirtualBox that will prevent OSX from fully booting on the initial (and required) rEFIt boot cycle. Once I temporarily moved that out of the StartupItems rEFIt went in as expected.
FYI, the openSUSE desktop running native is a little peppier than OSX native which was a nice surprise. Now if the Mac just had more open source software we would have a deal. (: -
I am running OSX 10.6.8 Snow lepard I am trying to install windows on my intel imac 20in late 2006 via bootcamp, and it says I need to download Windows Support Software. I tried, but it says "Download can not continue. The Windows Support Software is not available. I bought the Imac secend hand and did not get the install dvd's with it What can I do?
You don't need to download the Windows support software, because in Snow Leopard, they are only available as a download for the Late 2010 MacBook Air.
Instead, you have to buy Mac OS X Snow Leopard. The Snow Leopard disc contains the Windows drivers for your Mac, so you have to install them after finishing the Windows installation -
Why can't I download Windows Support Software
For just over 60 hours I have been attempting, unsuccessfully, to download Windows support software for Boot Camp. I have mad 71 attempts, at all hours of day and night and have received the following message each and every time:
"Can't install Windows Support Software because it is not currently available from the Software Update server."
I have installed Windows 7 in a Boot Camp Partition, but am unable to use my Apple wireless keyboard and mouse. In fact I cannot even use a USB keyboard and mouse.
In Windows I am only able to use a USB keyboard and mouse by hitting F8 as Windows 7 boots and going into safe mode. I would have thought I should be able to go into Windows normally and have USB keyboard and Mouse functionality.
From within Windows I have attempted to run the menu selection "Apple Software Update" - but installation is not possible in Safe Mode.
Here's are two other behaviors that puzzles me:
1. When I boot Windows into Safe Mode I can use the wireless keyboard to select which safe mode option.
2. I can use the USB keyboard to log in to a normal boot up of Windows, but after that there is no response to either keyboard.
Any help on how to download the needed drivers will be appreciated.
Thanks!!Your using 10.7.2 on what model/year computer?
As far as not being able to download the files you'll have to do a search in the forums as there are a few that have had your problem, mostly form last fall, but different issues for different models.
Can you use the internet from the Apple Store, Library, friend, neighbor, etc, to try downloading them. You might have to give Apple a shout as this is just a user to user forum.
Can't use wireless mouse/keyboards as Windows doesn't have dirvers for wireless items, at least not Apple compatible. Only WIRED mice/keyboards are supported. As far as using them in Safe Mode, that is curious.
Maybe boot from the Mac's "Repair Partition" and Repair Disk and Repair Permissions in Disk Utility.
Well that's as far as my knowledge goes so good luck.... -
Hi,
I've been trying for days to download Windows support software via Bootcamp assistant but it always fails with message 'Can't install windows software because it is not currently available from the software update server.'
Anyone else had problems or success with this?
Thanks in advance.9thdoc wrote:
I'm getting a similar but distinct error message in snow leopard: Download could not continue. "The windows support software is not available" and have no original snow leopard instal disc with me.
Your issue is completely different. You are running Snow Leopard. There is no download for Windows Support software for Snow Leopard, hence the error you see. Snow Leopard Windows Support software is on the Snow Leopard installation disk.
You need the Snow Leopard installation disk or a replacement for it. -
I use a Macbook Pro 13" mid 2010 on Mavericks and I've tried using the Boot Camp assistant to download support software for Windows 7. This gives the error "Can't install the software because it is not currently available from the Software Update server."
Further, I tried to separately download Boot Camp 4 and 5. When I do this and try to install from Windows 7, it says that this version of Boot Camp is not for this computer and doesn't install. The result is that I have Windows 7 working and installed, but am unable to use the trackpad to rightclick, brightness settings, etc.
Please help!
ThanksYou need to run Bootcamp Assistant and select only the menu item to download the Windows Support Software. Follow the instructions. The download servers are extremely slow therefore it may take several hours to get the download.
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When trying in install windows 7 on my mac, the Boot Camp Assistant attempts to fownload windows support software. However, the program continues to return the following error: the windows support software "not currently available from the Software Update server."
Is there another way to get this software?64 bit. I found the support drivers and got the windows installation done. When trying to run the 64 bit support drivers in Windows 7, it says my computer doesn't support 64 bit. Sooooo.....
I'm assuming I have to download the 32 bit support drivers for Windows 7.
Correct? -
How do I download the Windows Support Software for MacBook Mid-2010 ?
Hey guys, I've got quite a big problem at the moment... In December, I bought a MacBook7,1 (the Mid-2010 Unibody model) and used my OS X install disc whenever I wanted to install Windows XP/Vista/7 drivers to my Boot Camp partition. However, I've recently got quite a bit of a problem...
See, I can't find my OS X Install Disc. So I have to use, from within the Boot Camp Assistant, the "Download the Windows support software for this Mac" function, to be able to burn to DVD/install to a USB stick.
Now, this function up until recently used to work completely fine - no issues at all. However I need to reinstall my Windows 7 (again, I know, Windows has quite a few problems but I really do need to use it for what I do - gaming, etc) again, and whenever I try this option in the last... week, I'd wager, it comes up with "Download could not be continued" and "The Windows Support Software is unavailable" errors.
I've checked on this forum and some people are saying that Apple removed the support software for some Macintosh computers? What on Earth? What about us lot who don't have our OS X install discs anymore?! I don't think it's fair they've specifically gimped a functionality that was working fine until a bit ago for no apparent reason. It's just... stopped working. Is this for everyone?
Is there some alternative I can use? I've tried everything. I don't have someone I could just borrow the OS X install disc from and I think it's rather unfair if they expect to me to shell out for an OS X install disc again when I could previously do what I wanted for free!!!The point isn't whether I lost them, the point is that I was able to use the Boot Camp Assistant previously fine to download the Win Support Software and put that on a USB stick (which has since been formatted for other usage).
Since this was made available as an option, I haven't really had much need for the OS X install discs (Unless I really, really needed to reinstall OS X at some point but I have no reason to fear that right?). To claim this being "okay" because I've misplaced the discs is rather outrageous. -
Can't download windows support software with Boot Camp
I'm trying to install windows 7 on my MacBook Pro using Boot Camp, I start downloading windows support software but the download is very slow (compared to my usual download speed) and it seems it fall in loop, the downloading bar doesn't move... What can I do?
coglia wrote:
I'm trying to install windows 7 on my MacBook Pro using Boot Camp, I start downloading windows support software but the download is very slow (compared to my usual download speed) and it seems it fall in loop, the downloading bar doesn't move... What can I do?
Wait, it can take hours (as much as 4 hours has been reported, 1 is more common) -
When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?
I get a problem like yours. I have a mac mini with 2 hdds the server and hd2 I installed windows 7 and the windows works fine. except it will not allow me to get on the net. I get error 651. I can boot back to lion and the internet connection works. I googled and error 651 does seem to show up. I would like a work around.
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