Windows support software not detected the presence of Windows support software

I have already downloaded the Windows support software but why the Mac warning that it could not detecte the presence of Windows support software (I use USB for install)

Same.

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  • Adobe pop-up message when trying to install a program: "Failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem."

    I have a 64-bit Windows 7 Home Premium PC. I recently had to reinstall my PC. I'm trying to install my Adobe Products like Flash Professional CS5 and Photoshop CS5, but it keeps coming up with the message "Failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem." I keep looking around at different sites, but they seem so difficult and so much information which leaves me so confused. I have no idea how or why this has happened, and due to my autism it leaves me very panicky.
    I've tried the Adobe Creative Cloud Cleaner Tool. Here are the results.
    Gen_WWCombined-en_US-20121017_1230
    [Sat Jun 14 18:50:42 2014] Please enter (y) for Yes or (n) for No. ... >>
    [Sat Jun 14 18:50:44 2014] Choose from one of the following options to clean up :
    [Sat Jun 14 18:50:44 2014] 1.  All
    [Sat Jun 14 18:50:44 2014] 2.  Adobe Flash Player 10.2
    [Sat Jun 14 18:50:44 2014] 3.  Creative Cloud & CS6 Products
    [Sat Jun 14 18:50:44 2014] 4.  CS6 only
    [Sat Jun 14 18:50:44 2014] 5.  CS5-CS5.5-CS6
    [Sat Jun 14 18:50:44 2014] 6.  CS5-CS5.5
    [Sat Jun 14 18:50:44 2014] 7.  CS3, CS4
    [Sat Jun 14 18:50:44 2014] 8.  Adobe Id credentials
    [Sat Jun 14 18:50:44 2014] 9.  Quit
    [Sat Jun 14 18:50:44 2014] Choice :>
    [Sat Jun 14 18:50:46 2014] User selected: All
    [Sat Jun 14 18:50:46 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Sat Jun 14 18:50:46 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Sat Jun 14 18:50:46 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\caps.db
    [Sat Jun 14 18:50:46 2014] List of products installed on this machine
    [Sat Jun 14 18:50:46 2014] Listing products for cleanup:
    [Sat Jun 14 18:50:46 2014] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
    [Sat Jun 14 18:50:48 2014] Are you sure you want to clean all the listed products and associated files?
    [Sat Jun 14 18:50:48 2014] Type (y) to confirm and remove or (n) to quit ... >>
    [Sat Jun 14 18:50:50 2014] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
    [Sat Jun 14 18:50:50 2014] :: Cleaning-up left over inventories ::
    [Sat Jun 14 18:50:50 2014] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: False
    [Sat Jun 14 18:50:50 2014] ::Start:: Removing AUM contents
    [Sat Jun 14 18:50:50 2014] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:AdobeAAMUpdater-1.0
    [Sat Jun 14 18:50:50 2014] Exception during deleting key : (5, 'RegOpenKeyEx', 'Access is denied.')
    [Sat Jun 14 18:50:50 2014] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:ADOBE_UPDATER_STARTUP_UTILITY
    [Sat Jun 14 18:50:50 2014] Exception during deleting key : (5, 'RegOpenKeyEx', 'Access is denied.')
    [Sat Jun 14 18:50:50 2014] Deleting scheduled task : AdobeAAMUpdater-1.0-Stefan-PC-Stefan
    [Sat Jun 14 18:50:50 2014] Executing command: schtasks /delete /TN "AdobeAAMUpdater-1.0-Stefan-PC-Stefan" /F
    [Sat Jun 14 18:50:50 2014] ERROR: The system cannot find the file specified.
    [Sat Jun 14 18:50:50 2014] Deleting scheduled task : AdobeUpdater Task-Stefan-PC-Stefan
    [Sat Jun 14 18:50:50 2014] Executing command: schtasks /delete /TN "AdobeUpdater Task-Stefan-PC-Stefan" /F
    [Sat Jun 14 18:50:50 2014] ERROR: The system cannot find the file specified.
    [Sat Jun 14 18:50:50 2014] ::Finish:: Removing AUM contents
    [Sat Jun 14 18:50:50 2014] ::Start:: Removing OOBE
    [Sat Jun 14 18:50:50 2014] Executing command "taskkill /F /FI "IMAGENAME eq AAM Updates Notifier.exe""
    [Sat Jun 14 18:50:50 2014] INFO: No tasks running with the specified criteria.
    [Sat Jun 14 18:50:50 2014] ::Finish:: Removing OOBE
    [Sat Jun 14 18:50:50 2014] Removing content of Product : CS5Installer, Version : CS5
    [Sat Jun 14 18:50:50 2014] File does not exist: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Sat Jun 14 18:50:50 2014] File does not exist: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Sat Jun 14 18:50:50 2014] LOG FILE SAVED TO: C:\Users\Stefan\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
    [Sat Jun 14 18:50:50 2014] Adobe Creative Cloud Cleaner Tool completed successfully
    [Sat Jun 14 18:50:50 2014]
    [Sat Jun 14 18:50:50 2014] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Sat Jun 14 18:50:46 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Sat Jun 14 18:50:46 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Sat Jun 14 18:50:46 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\caps.db
    [Sat Jun 14 18:50:50 2014] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Sat Jun 14 18:50:50 2014] ---------------------------------------------------------
    [Sat Jun 14 18:50:50 2014] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*

    06/12/14 18:38:09:881 | [ERROR] |  | ASU | LWANative | P7Native |  |  | 19104 | OOBElib returned error: 34
    06/12/14 18:38:10:271 | [FATAL] |  | ASU | DWANative | DWANative |  |  | 19104 | Error in getting Payload 8
    06/12/14 18:38:11:878 | [ERROR] |  | ASU | DWANative | DWANative |  |  | 19104 | Error in dwa_getInstalledPathOfPayload, pdbSession is NULL.
    06/12/14 18:38:13:519 | [ERROR] |  | ASU | DWANative | DWANative |  |  | 19104 | Error in dwa_getInstalledPathOfPayload, pdbSession is NULL.
    06/12/14 18:44:30:229 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 860 | Failed in key3List generation
    06/12/14 18:44:31:074 | [ERROR] |  | ASU | PIM | PIM |  |  | 3576 | CreateProcess failed (267).
    06/12/14 18:46:40:335 | [ERROR] |  | ASU | PIM | PIM |  |  | 3576 | Process CreativeCloud(URIHandler).exe could not be killed
    06/12/14 18:46:40:335 | [ERROR] |  | ASU | PIM | PIM |  |  | 3576 | Process Creative Cloud Helper.exe could not be killed
    06/12/14 18:46:40:335 | [ERROR] |  | ASU | PIM | PIM |  |  | 3576 | Process Creative Cloud Uninstaller.exe could not be killed
    06/12/14 18:48:07:424 | [ERROR] |  | ASU | PIM | PIM |  |  | 3576 | Setting values for registry Key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
    06/12/14 18:48:13:709 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 7652 | Failed in key3List generation
    06/12/14 18:48:16:239 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 7652 | Failed in key3List generation
    06/12/14 18:48:19:174 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 7652 | Failed in key3List generation
    06/12/14 18:48:21:342 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 7652 | Failed in key3List generation
    06/12/14 18:49:03:907 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 14092 | Failed in key3List generation
    06/12/14 18:49:08:386 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 14136 | Failed in key3List generation
    06/12/14 18:49:11:475 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 14136 | Failed in key3List generation
    06/12/14 18:49:13:361 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 14136 | Failed in key3List generation
    06/12/14 18:50:46:267 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 15932 | Failed in key3List generation
    06/12/14 18:50:49:357 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 15576 | Failed in key3List generation
    06/12/14 18:50:55:101 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 7024 | Failed in key3List generation
    06/12/14 18:52:48:711 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 18100 | Failed in key3List generation
    06/12/14 18:52:52:182 | [ERROR] |  | ASU | LWANative | OPM |  |  | 18100 | received empty url from dispatchlib
    06/12/14 18:52:55:816 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 18100 | Failed in key3List generation
    06/12/14 18:52:56:518 | [ERROR] |  | ASU | LWANative | P7Native |  |  | 18100 | OOBElib returned error: 42
    06/12/14 18:53:23:278 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 18100 | Failed in key3List generation
    6/13/2014 21:51:48 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/13/2014 21:51:48 [ERROR] Setup - Error finding english dictionary file.
    6/13/2014 21:51:48 [ERROR] Setup - Unable to initialize ZString library
    6/13/2014 21:51:48 [FATAL] Setup - Setup.xml does not exist.
    6/13/2014 21:51:48 [FATAL] Setup - Unable to initialize. File missing.
    06/13/14 21:58:34:931 | [ERROR] |  | ASU | PIM | PIM |  |  | 21844 | CreateProcess failed (267).
    06/13/14 21:59:49:357 | [ERROR] |  | ASU | PIM | PIM |  |  | 21844 | Process CreativeCloud(URIHandler).exe could not be killed
    06/13/14 21:59:49:360 | [ERROR] |  | ASU | PIM | PIM |  |  | 21844 | Process Creative Cloud Helper.exe could not be killed
    06/13/14 21:59:49:363 | [ERROR] |  | ASU | PIM | PIM |  |  | 21844 | Process Creative Cloud Uninstaller.exe could not be killed
    06/13/14 22:01:13:116 | [ERROR] |  | ASU | PIM | PIM |  |  | 21844 | Setting values for registry Key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
    06/13/14 22:01:13:121 | [ERROR] |  | ASU | PIM | PIM |  |  | 21844 | AAM ref file already exists at  2 C:\Program Files (x86)\Common Files\Adobe\AdobeApplicationManager\AAMRefs/ACC.aamref/RefCount.txt
    06/13/14 22:01:24:817 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 10872 | Failed in key3List generation
    06/13/14 22:01:29:716 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 10872 | Failed in key3List generation
    06/13/14 22:01:33:893 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 10872 | Failed in key3List generation
    06/13/14 22:01:35:676 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 10872 | Failed in key3List generation
    06/13/14 22:01:39:720 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 6244 | Failed in key3List generation
    06/13/14 22:01:41:220 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 6244 | Failed in key3List generation
    06/13/14 22:01:42:860 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 6244 | Failed in key3List generation
    06/13/14 22:02:56:630 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 20716 | Failed in key3List generation
    06/13/14 22:03:03:420 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 14200 | Failed in key3List generation
    06/13/14 22:04:23:916 | [ERROR] |  | ASU | OPM | P7Native |  |  | 14200 | ACCC : Cannot find LEIDs/LEID tags in the request data
    06/14/14 08:50:35:502 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 2856 | Failed in key3List generation
    06/14/14 08:50:46:796 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 2856 | Failed in key3List generation
    06/14/14 08:50:56:343 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 2856 | Failed in key3List generation
    06/14/14 08:51:01:148 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 2856 | Failed in key3List generation
    06/14/14 08:51:05:189 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 4816 | Failed in key3List generation
    06/14/14 08:51:08:012 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 4816 | Failed in key3List generation
    06/14/14 08:51:10:976 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 4816 | Failed in key3List generation
    06/14/14 08:53:05:074 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 5136 | Failed in key3List generation
    06/14/14 08:53:15:688 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 3444 | Failed in key3List generation
    06/14/14 08:54:36:596 | [ERROR] |  | ASU | OPM | P7Native |  |  | 3444 | ACCC : Cannot find LEIDs/LEID tags in the request data
    6/14/2014 11:21:45 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 11:21:45 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 11:21:45 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 11:21:45 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 11:21:45 [FATAL] Setup - Unable to initialize. File missing.
    06/14/14 11:41:50:067 | [WARN] |  | ASU | OPM | IMSLibData |  |  | 1424 | IMSLibData destructor completed
    06/14/14 11:41:56:987 | [ERROR] |  | ASU | PIM | PIM |  |  | 12296 | Failed to Move srcPath:C:\Program Files (x86)\Adobe\Adobe Creative Cloud destPath:C:\Users\Stefan\AppData\Local\Temp\\{7C97F705-ADDE-409B-9ABF-75ADEC23094E}\Adobe Creative Cloud error :5
    06/14/14 11:41:56:987 | [ERROR] |  | ASU | PIM | PIM-Uninstall |  |  | 12296 | Failed to move folder 'C:\Program Files (x86)\Adobe\Adobe Creative Cloud' to 'C:\Users\Stefan\AppData\Local\Temp\\{7C97F705-ADDE-409B-9ABF-75ADEC23094E}\Adobe Creative Cloud'
    06/14/14 11:41:56:987 | [ERROR] |  | ASU | PIM | PIM-Uninstall |  |  | 12296 | Failed to remove ACCC Files.
    06/14/14 11:41:56:987 | [ERROR] |  | ACC-Uninstaller |  | Uninstaller |  |  | 12296 | ACC uninstallation failed. RetVal: -8
    06/14/14 11:41:57:019 | [ERROR] |  | ACC-Uninstaller |  | Uninstaller |  |  | 12296 | Unable to unload AdobePIM library properly.
    06/14/14 11:41:57:019 | [ERROR] |  | ACC-Uninstaller |  | Uninstaller |  |  | 12296 | Failed to remove folders.
    6/14/2014 12:17:04 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 12:17:04 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 12:17:04 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 12:19:44 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 12:19:44 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 12:19:44 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 12:19:44 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 12:19:44 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 12:19:46 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 12:19:46 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 12:19:46 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 12:19:46 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 12:19:46 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 12:20:00 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 12:20:00 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 12:20:00 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 12:20:00 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 12:20:00 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 12:23:51 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 12:23:51 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 12:23:51 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 12:23:51 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 12:23:51 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 12:26:52 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 12:26:52 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 12:26:52 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 12:26:52 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 12:26:52 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 12:31:21 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 12:31:21 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 12:31:21 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 12:31:52 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 12:31:52 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 12:31:52 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 12:31:52 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 12:31:52 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 12:41:21 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 12:41:21 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 12:41:21 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 12:41:21 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 12:41:21 [FATAL] Setup - Unable to initialize. File missing.
    06/14/14 13:02:56:146 | [ERROR] |  | ASU | PIM | PIM |  |  | 4828 | CreateProcess failed (267).
    06/14/14 13:04:14:196 | [ERROR] |  | ASU | PIM | PIM |  |  | 4828 | Process CreativeCloud(URIHandler).exe could not be killed
    06/14/14 13:04:14:196 | [ERROR] |  | ASU | PIM | PIM |  |  | 4828 | Process Creative Cloud Helper.exe could not be killed
    06/14/14 13:04:14:196 | [ERROR] |  | ASU | PIM | PIM |  |  | 4828 | Process Creative Cloud Uninstaller.exe could not be killed
    06/14/14 13:05:40:969 | [ERROR] |  | ASU | PIM | PIM |  |  | 4828 | Setting values for registry Key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
    06/14/14 13:05:40:969 | [ERROR] |  | ASU | PIM | PIM |  |  | 4828 | AAM ref file already exists at  2 C:\Program Files (x86)\Common Files\Adobe\AdobeApplicationManager\AAMRefs/ACC.aamref/RefCount.txt
    06/14/14 13:08:09:854 | [ERROR] |  | ASU | OPM | P7Native |  |  | 1928 | ACCC : Cannot find LEIDs/LEID tags in the request data
    6/14/2014 13:10:27 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 13:10:27 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 13:10:27 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 13:10:27 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 13:10:27 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 13:17:20 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 13:17:20 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 13:17:20 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 13:17:20 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 13:17:20 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 13:17:24 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 13:17:24 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 13:17:24 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 13:17:24 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 13:17:24 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 13:10:32 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 13:10:32 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 13:10:32 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 13:10:32 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 13:10:32 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 13:26:53 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 13:26:53 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 13:26:53 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 13:26:53 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 13:26:53 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 13:42:35 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 13:42:35 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 13:42:35 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 13:42:35 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 13:42:35 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 13:52:02 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 13:52:02 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 13:52:02 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 13:52:02 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 13:52:02 [FATAL] Setup - Unable to initialize. File missing.
    06/14/14 13:52:41:307 | [ERROR] |  | ASU | OPM | P7Native |  |  | 1780 | ACCC : Cannot find LEIDs/LEID tags in the request data
    06/14/14 13:57:13:245 | [ERROR] |  | ASU | PIM | PIM |  |  | 5692 | Failed to Move srcPath:C:\Program Files (x86)\Adobe\Adobe Creative Cloud destPath:C:\Users\Stefan\AppData\Local\Temp\\{CC352008-55F6-48A1-85CB-73E13CD26821}\Adobe Creative Cloud error :5
    06/14/14 13:57:13:245 | [ERROR] |  | ASU | PIM | PIM-Uninstall |  |  | 5692 | Failed to move folder 'C:\Program Files (x86)\Adobe\Adobe Creative Cloud' to 'C:\Users\Stefan\AppData\Local\Temp\\{CC352008-55F6-48A1-85CB-73E13CD26821}\Adobe Creative Cloud'
    06/14/14 13:57:13:245 | [ERROR] |  | ASU | PIM | PIM-Uninstall |  |  | 5692 | Failed to remove ACCC Files.
    06/14/14 13:57:13:245 | [ERROR] |  | ACC-Uninstaller |  | Uninstaller |  |  | 5692 | ACC uninstallation failed. RetVal: -8
    06/14/14 13:57:13:261 | [ERROR] |  | ACC-Uninstaller |  | Uninstaller |  |  | 5692 | Unable to unload AdobePIM library properly.
    06/14/14 13:57:13:261 | [ERROR] |  | ACC-Uninstaller |  | Uninstaller |  |  | 5692 | Failed to remove folders.
    06/14/14 13:59:49:116 | [ERROR] |  | ASU | OPM | P7Native |  |  | 1780 | ACCC : Cannot find LEIDs/LEID tags in the request data
    06/14/14 13:59:52:128 | [ERROR] |  | ASU | PIM | PIM |  |  | 5084 | Process returned error:201
    06/14/14 13:59:52:128 | [ERROR] |  | ASU | PIM | PIM |  |  | 5084 | Error occurred executing uninstall modifier at path: 'C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\customhook\CoreSyncCustomHook.exe'. Error code: 201
    06/14/14 13:59:56:168 | [ERROR] |  | ACC-Uninstaller |  | Uninstaller |  |  | 5084 | Unable to unload AdobePIM library properly.
    06/14/14 13:59:56:262 | [ERROR] |  | ASU | PIM | Utilities |  |  | 2780 | CreateProcess failed (267).
    06/14/14 14:00:01:535 | [ERROR] |  | ASU | PIM | PIM |  |  | 2780 | Unable to free PIM object
    6/14/2014 16:02:47 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 16:02:47 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 16:02:47 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 16:02:47 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 16:02:47 [FATAL] Setup - Unable to initialize. File missing.
    06/14/14 16:10:15:499 | [ERROR] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 4628 | Inventory not present at Location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'
    06/14/14 16:14:03:629 | [ERROR] |  | ASU | PIM | PIM |  |  | 8580 | CreateProcess failed (267).
    06/14/14 16:15:52:208 | [ERROR] |  | ASU | PIM | PIM |  |  | 8580 | Process CreativeCloud(URIHandler).exe could not be killed
    06/14/14 16:15:52:208 | [ERROR] |  | ASU | PIM | PIM |  |  | 8580 | Process Creative Cloud Helper.exe could not be killed
    06/14/14 16:15:52:208 | [ERROR] |  | ASU | PIM | PIM |  |  | 8580 | Process Creative Cloud Uninstaller.exe could not be killed
    06/14/14 16:16:58:883 | [ERROR] |  | ASU | PIM | PIM |  |  | 8580 | Setting values for registry Key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
    06/14/14 16:31:27:792 | [ERROR] |  | ASU | OPM | P7Native |  |  | 5228 | ACCC : Cannot find LEIDs/LEID tags in the request data
    6/14/2014 16:43:06 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 16:43:06 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 16:43:06 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 16:43:06 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 16:43:06 [FATAL] Setup - Unable to initialize. File missing.
    06/14/14 16:46:24:800 | [ERROR] |  | ASU | LWANative | OPM |  |  | 5776 | received empty url from dispatchlib
    06/14/14 16:46:29:449 | [ERROR] |  | ASU | LWANative | P7Native |  |  | 5776 | OOBElib returned error: 42
    06/14/14 16:49:04:438 | [ERROR] |  | ASU | LWANative | OPM |  |  | 4344 | received empty url from dispatchlib
    06/14/14 16:49:10:113 | [ERROR] |  | ASU | LWANative | P7Native |  |  | 4344 | OOBElib returned error: 42
    6/14/2014 17:06:21 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 17:06:21 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 17:06:21 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 17:06:21 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 17:06:21 [FATAL] Setup - Unable to initialize. File missing.
    06/14/14 17:13:05:437 | [ERROR] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 4372 | Inventory not present at Location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'
    06/14/14 17:16:38:593 | [ERROR] |  | ASU | PIM | PIM |  |  | 4472 | CreateProcess failed (267).
    06/14/14 17:18:24:378 | [ERROR] |  | ASU | PIM | PIM |  |  | 4472 | Process CreativeCloud(URIHandler).exe could not be killed
    06/14/14 17:18:24:378 | [ERROR] |  | ASU | PIM | PIM |  |  | 4472 | Process Creative Cloud Helper.exe could not be killed
    06/14/14 17:18:24:393 | [ERROR] |  | ASU | PIM | PIM |  |  | 4472 | Process Creative Cloud Uninstaller.exe could not be killed
    06/14/14 17:19:33:131 | [ERROR] |  | ASU | PIM | PIM |  |  | 4472 | Setting values for registry Key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
    06/14/14 17:21:08:140 | [ERROR] |  | ASU | OPM | P7Native |  |  | 1572 | ACCC : Cannot find LEIDs/LEID tags in the request data
    6/14/2014 17:36:25 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 17:36:25 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 17:36:25 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 17:36:25 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 17:36:25 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 17:40:42 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 17:40:42 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 17:40:42 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 17:40:42 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 17:40:42 [FATAL] Setup - Unable to initialize. File missing.
    06/14/14 18:16:12:120 | [ERROR] |  | ACC-Uninstaller |  | Uninstaller |  |  | 7080 | Unable to unload AdobePIM library properly.
    06/14/14 18:16:12:135 | [ERROR] |  | ACC-Uninstaller |  | Uninstaller |  |  | 7080 | Failed to delete C:\Users\Stefan\AppData\Local\Adobe\OOBE\com.adobe.accc.home
    06/14/14 18:16:12:526 | [ERROR] |  | ASU | PIM | Utilities |  |  | 5292 | CreateProcess failed (267).
    06/14/14 18:16:19:065 | [ERROR] |  | ASU | PIM | PIM |  |  | 5292 | Unable to free PIM object
    6/14/2014 18:43:51 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 18:43:51 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 18:43:51 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 18:43:51 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 18:43:51 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 18:48:04 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 18:48:04 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 18:48:04 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 18:48:04 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 18:48:04 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 18:57:10 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 18:57:10 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 18:57:10 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 18:57:10 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 18:57:10 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 19:35:02 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 19:35:02 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 19:35:02 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 19:35:02 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 19:35:02 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 19:35:08 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 19:35:08 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 19:35:08 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 19:35:08 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 19:35:08 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 20:33:29 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 20:33:29 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 20:33:29 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 20:33:29 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 20:33:29 [FATAL] Setup - Unable to initialize. File missing.
    6/14/2014 21:47:33 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/14/2014 21:47:33 [ERROR] Setup - Error finding english dictionary file.
    6/14/2014 21:47:33 [ERROR] Setup - Unable to initialize ZString library
    6/14/2014 21:47:33 [FATAL] Setup - Setup.xml does not exist.
    6/14/2014 21:47:33 [FATAL] Setup - Unable to initialize. File missing.
    06/15/14 16:52:16:579 | [ERROR] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 1492 | Inventory not present at Location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'
    6/15/2014 16:56:36 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/15/2014 16:56:36 [ERROR] Setup - Error finding english dictionary file.
    6/15/2014 16:56:36 [ERROR] Setup - Unable to initialize ZString library
    6/15/2014 16:56:36 [FATAL] Setup - Setup.xml does not exist.
    6/15/2014 16:56:36 [FATAL] Setup - Unable to initialize. File missing.
    6/15/2014 17:01:19 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/15/2014 17:01:19 [ERROR] Setup - Error finding english dictionary file.
    6/15/2014 17:01:19 [ERROR] Setup - Unable to initialize ZString library
    6/15/2014 17:01:19 [FATAL] Setup - Setup.xml does not exist.
    6/15/2014 17:01:19 [FATAL] Setup - Unable to initialize. File missing.
    06/15/14 17:03:45:215 | [ERROR] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 5128 | Inventory not present at Location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'
    6/15/2014 17:04:56 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/15/2014 17:04:56 [ERROR] Setup - Error finding english dictionary file.
    6/15/2014 17:04:56 [ERROR] Setup - Unable to initialize ZString library
    6/15/2014 17:04:56 [FATAL] Setup - Setup.xml does not exist.
    6/15/2014 17:04:56 [FATAL] Setup - Unable to initialize. File missing.
    06/15/14 17:07:20:253 | [ERROR] |  | ASU | PIM | PIM |  |  | 5336 | CreateProcess failed (267).
    06/15/14 17:09:07:737 | [ERROR] |  | ASU | PIM | PIM |  |  | 5336 | Process CreativeCloud(URIHandler).exe could not be killed
    06/15/14 17:09:07:752 | [ERROR] |  | ASU | PIM | PIM |  |  | 5336 | Process Creative Cloud Helper.exe could not be killed
    06/15/14 17:09:07:752 | [ERROR] |  | ASU | PIM | PIM |  |  | 5336 | Process Creative Cloud Uninstaller.exe could not be killed
    06/15/14 17:10:08:686 | [ERROR] |  | ASU | PIM | PIM |  |  | 5336 | Setting values for registry Key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
    06/15/14 17:11:37:076 | [ERROR] |  | ASU | OPM | P7Native |  |  | 2140 | ACCC : Cannot find LEIDs/LEID tags in the request data
    06/15/14 18:26:02:586 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 3564 | Failed in key3List generation
    06/15/14 18:26:06:033 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 3564 | Failed in key3List generation
    06/15/14 18:26:09:591 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 3564 | Failed in key3List generation
    06/15/14 18:26:17:812 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 3564 | Failed in key3List generation
    06/15/14 18:26:24:193 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 3900 | Failed in key3List generation
    06/15/14 18:26:26:735 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 3900 | Failed in key3List generation
    06/15/14 18:26:29:606 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 3900 | Failed in key3List generation
    06/15/14 18:28:20:953 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 3396 | Failed in key3List generation
    06/15/14 18:28:22:808 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 3396 | Failed in key3List generation
    06/15/14 18:28:44:834 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 5056 | Failed in key3List generation
    06/15/14 18:34:14:628 | [FATAL] |  | ASU | PDApp | PDApp |  |  | 5668 | Another deployment workflow already running.
    06/15/14 18:34:14:628 | [ERROR] |  | ASU | PDApp | PDApp |  |  | 5668 | Error finding locale language dictionary file. Defaulting to english.
    06/15/14 18:34:32:187 | [FATAL] |  | ASU | PDApp | PDApp |  |  | 2544 | Another deployment workflow already running.
    06/15/14 18:34:32:187 | [ERROR] |  | ASU | PDApp | PDApp |  |  | 2544 | Error finding locale language dictionary file. Defaulting to english.
    06/15/14 18:35:02:236 | [FATAL] |  | ASU | PDApp | PDApp |  |  | 4636 | Another deployment workflow already running.
    06/15/14 18:35:02:236 | [ERROR] |  | ASU | PDApp | PDApp |  |  | 4636 | Error finding locale language dictionary file. Defaulting to english.
    6/15/2014 18:37:24 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/15/2014 18:37:24 [ERROR] Setup - Error finding english dictionary file.
    6/15/2014 18:37:24 [ERROR] Setup - Unable to initialize ZString library
    6/15/2014 18:37:24 [FATAL] Setup - Setup.xml does not exist.
    6/15/2014 18:37:24 [FATAL] Setup - Unable to initialize. File missing.
    6/15/2014 19:08:56 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/15/2014 19:08:56 [ERROR] Setup - Error finding english dictionary file.
    6/15/2014 19:08:56 [ERROR] Setup - Unable to initialize ZString library
    6/15/2014 19:08:56 [FATAL] Setup - Setup.xml does not exist.
    6/15/2014 19:08:56 [FATAL] Setup - Unable to initialize. File missing.
    6/15/2014 19:10:48 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/15/2014 19:10:48 [ERROR] Setup - Error finding english dictionary file.
    6/15/2014 19:10:48 [ERROR] Setup - Unable to initialize ZString library
    6/15/2014 19:10:48 [FATAL] Setup - Setup.xml does not exist.
    6/15/2014 19:10:48 [FATAL] Setup - Unable to initialize. File missing.
    6/17/2014 12:14:16 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/17/2014 12:14:16 [ERROR] Setup - Error finding english dictionary file.
    6/17/2014 12:14:16 [ERROR] Setup - Unable to initialize ZString library
    6/17/2014 12:14:16 [FATAL] Setup - Setup.xml does not exist.
    6/17/2014 12:14:16 [FATAL] Setup - Unable to initialize. File missing.
    6/17/2014 12:35:38 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/17/2014 12:35:38 [ERROR] Setup - Error finding english dictionary file.
    6/17/2014 12:35:38 [ERROR] Setup - Unable to initialize ZString library
    6/17/2014 12:35:38 [FATAL] Setup - Setup.xml does not exist.
    6/17/2014 12:35:38 [FATAL] Setup - Unable to initialize. File missing.
    6/17/2014 20:54:13 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
    6/17/2014 20:54:13 [ERROR] Setup - Error finding english dictionary file.
    6/17/2014 20:54:13 [ERROR] Setup - Unable to initialize ZString library
    6/17/2014 20:54:13 [FATAL] Setup - Setup.xml does not exist.
    6/17/2014 20:54:13 [FATAL] Setup - Unable to initialize. File missing.

  • On a windows 7, ifinally got the Iphone4 setup so i can copy my pictures off of the phone. know itunes will not detect the iphone to get it synced. how do i get it back to be seen by Itunes?

    On a windows 7, i finally got the Iphone4 setup so i can copy my pictures off of the phone. Know itunes will not detect the iphone to get it synced. how do i get it back to be seen by Itunes?

    See earlier post by tt2
    https://discussions.apple.com/message/7217190#7217190

  • ERROR: The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

    Hello Everyone,
    I keep getting this when trying to install 0r repair SQL Server 2008 R2 on a SBS  2011 Standard.
    TITLE: Microsoft SQL Server 2008 R2 Setup
    The following error has occurred:
    The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
    For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=10.50.1600.1&EvtType=0xDF039760%25401201%25401
    BUTTONS:
    OK
    the provided link says  "There is no additional information about this issue" i am helpless
    please tell assist.
    Thanks.
    Abdallah.M.M

    Hi Abdallah,
    According to your description, could you please post the summary and detail logs for further analysis? By default, the logs can be found in: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log.
    Usually, the error occurs when the Windows Installer Service is not running or the Windows Installer registry settings are corrupted.  I recommend you reset the Windows Installer Service settings in the registry and restart the Windows Installer Service,
    then reinstall SQL Server 2008 R2. For more details, please review this similar
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    Hello - I hope you can help.
    My new Lumia 1020 is not detected on any of 3 Windows 7 PCs I have access to. When plugged in the phone will begin to charge but the PC does not detect the phone at all  - it doesn't appear under device manager in any guise (no portable devices or unrecognised devices).
    OS 8.0.10517.150 
    Windows 7 64 and 32 bit
    I have follwed advice on similar threads and been through the nokiatechsupport.co.uk troubleshooter on the issue which took me through the following:
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    I just get the 'connect your phone' screen despite restarts of both phone and PC. Also tried switching the phone off and then plugging in = same result.
    Factory Rest
    Same result - phone is not detected, nothing appears in device manager.
    I've also tried installing the Nokia software recovery tool but that doesn't see the phone either.
    Have tried different USB ports on all PCs.
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    Solved!
    Go to Solution.

    Use the USB cable that came with the phone.  Have you always done this?
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    The desktop phone sync program provides nothing that will help the phone be detected.
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    If you have access to other Win7 or 8 PC's try connecting to them. If you take it to anybody that is the first thing they will do. This helps determine if it is the phone or the PC.
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  • Windows 8 is not detecting my VIXIA HF M40 Camcorder

    Windows 8 is not detecting my VIXIA HF M40 Camcorder. I wonder if anyone else have the same problem.
    I did install the latest version of CameraWindow (i.e.CameraWindow DC 8.8 for Windows) software and I tried to run it manually but it complains that it is not able to detect my (connected) VIXIA HF M40 Camcorder. CameraWindow is able to see my G10 Camera though.
    Does this mean that VIXIA HF M40 Camcorder cannot be used with Windows 8??? This will be terrible!
    Please help!

    Hi Arabed,
    I'm sorry to hear that you're unable to transfer your still images from your VIXIA HF M40 to your computer.  (For videos, please ensure that you're using the "Pixela Transfer Utility", included with your camcorder).
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  • Cannot install elements 10 on win 8.1. I get a message to download adobe support advisor to detect the problem. When I try this, I get a message that Adobe Support Advisor is discontinued

    I had elements 10 on a laptop and want to install on my desktop. I downloaded the program and get a message that it cannot be installed, possibly due to missing files. It says to download Adobe Support Advisor to detect the problem. When I do, I get a message that Adobe Support Advisor is discontinued.

    you need the matching exe file, too.  both should be placed in the same directory and then click the exe.
    Downloads available:
    Suite:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    https://helpx.adobe.com/download-install.html
    Download and installation help for Adobe links
    https://helpx.adobe.com/download-install.htmlDownload and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Windows did not detect any networking hardware, Windows 7, New Hard Drive

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    Solved!
    Go to Solution.

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