Windows support software trouble

I'm trying to install windows 8.1 on my late 2013 macbook pro. I have the 8.1 iso file and have tried using bootcamp.
I get an error when trying to download the windows support software and I can't install windows without this software apparently..
I tried downloading the support software manually from apples website but now I don't know what to do with it. My macbook only has one usb drive and this is being used for the bootable version of the windows iso...
Any help is appreciated!

Install Windows first then whilst booted in to Windows plug in your USB with the support software on it.
It may autostart but if not navigate to the Bootcamp folder and double-click on the setup.exe file in that folder.

Similar Messages

  • Trouble downloading windows support software

    Keep getting error: Windows Support software can't be saved to the selected drive. I'm trying to use bootcamp assistant. HELP! What do I do?

    After an hour ot two. The download is very large. Are you downloading from within Bootcamp Assistant or are you downloading directly from the download page? If from within Bootcamp Assistant, try the download page, it is usually faster.

  • HT5639 Trouble downloading Windows support software...

    I have tried downloading the Windows support software a few times (via Boot Camp 5) and the download seems to stop about mid way through – any advice or similar experiences?

    Sometimes Boot Camp Assistant doesn't download the Winodws support software correctly. In that case, the best you can do is to download the Windows support software from the Apple site.
    Depending on the Windows version you want to install and the MacBook Pro you have, you have to download one or another version. You have the compatibility in this site > http://support.apple.com/kb/HT5634

  • Stucked in ''downloading Windows support software''

    Hello!
    Im completely new to mac and im having troubles with bootcamp in mountain lion.
    I have a unestable internet connection and it dropped 2 times already and then it got stucked somewhere in the middle. What can i do? is there a way to download it somewhere else and then copying to my mac? Can i have problems with those files that were downloaded and got interrupted?
    Also, i have my copy of windows in CD (im using a macbook pro 15 inch 2012 non retina) how do i install it? i dont see the option of installing it from CDs.

    Boot Camp Assistant normally doesn't work correctly downloading the Windows support software. Instead, download it from the Apple website, so you can pause and resume this download > http://support.apple.com/kb/DL1638?viewlocale=en_US&locale=en_US Follow the steps of the website to copy the Windows support software to a USB drive.
    Then, open Boot Camp Assistant and follow the steps. You will see an option to install Windows, so mark this option and follow the steps. If you need help, read the steps to install Windows > http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.8.pdf

  • Help with Installing Windows Support Software

    sorry if this was answered but I'm having trouble with installing the Windows Support software. I have OSX lion and just did the installation of Windows 7. When I try installing the Support Package from my USB, it doesn't work. Any suggestions?

    sorry if this was answered but I'm having trouble with installing the Windows Support software. I have OSX lion and just did the installation of Windows 7. When I try installing the Support Package from my USB, it doesn't work. Any suggestions?

  • Can't connect download windows support software because you are not connected to the internet

    I currently am having trouble downloading the windows support software for boot camp 4.0. Whenever I try to download it, i get a pop up saying I'm not connected to the internet. So it gives me an option to go through network diagnostics, and it says my connection is up and runnin perfectly. so i hit try again on the pop up, and the pop up reapears, again and again. my software is all up to date, I have a lower end 15'' macbookpro from august 2011, running osx lion, and 8 gb of ram. I have restarted my computer, my router and I continuously keep getting the same pop up error. When i first got my macbookpro, i was able to download the support software perfectly fine, but now its not even letting me get a crack at downloading it.
    please help, thank you!

    Sounds like you are wired to modem/router directly, yes?
    I know that the servers for Windows Boot Camp can be flaky slow impossibly buggy and even off line at times. One of the pitfalls of always on always connected - what if. I like physical media or alternatives.
    And there is no standalone place to download outside of Boot Camp Assistant..

  • Any luck with windows support software?

    Hi
    Has anyone had any luck getting past the windows support software not being available on the Apple server? I've got a 17" late 2006 imac and have lion running on it (10.7.4), plus windows 7 home edition but I cannot get the software to download I have tried the old drivers bootcamp 3.3 as I had read you can load those then update but that comes up with the message that the drivers on my machine dont need the update! All very frustrating i should also add that I'm not at all technically minded, any help would be much appreciated...

    BCA is the "update" method from 3.3 to 4.0
    you can't get there from 3.3 inside Windows
    you don't need 4.x drivers on a 2006
    if it ain't broken don't fix it
    As to why BCA in Lion won't... mystery. Sometimes network settings, sometimes a user has installed Norton and have trouble - which would be the firewall and web access port BCA tries to use is not configured properly.
    If I were you I would be sure to buy and use WinClone 3 $20 to make a backup image of Windows to another hard drive (not your OS X boot drive) and then keep that in case you need to restore or reinstall Windows.
    Other than graphic driver (AMD etc), security and normal Windows updates, there is nothing from Apple that would help.

  • Boot camp does not give me the option to make a partition, instead it just gives me the options to download windows support software, install windows 7, etc. I do not want any of these, I want to set aside the space on my hard drive!

    Hello, I wish to install Linux Ubuntu on my macbook pro by using boot camp to set aside space. Whenever I load the Boot Camp Assistant application out of the utilities folder in applications, it only gives me the options to download windows support software and install windows 7. I do not want this, I just want to be able to slide that little bar to set aside the space on my hard drive that i can use for Linux. I tried just downloading the windows support software but my internet is immensely slow and it has been an hour or so since it started and it's not even half way done. When this download is finished will i get the option to partition or will i just be faced with those same options?
    I am on a 13" macbook pro, with apple OS X snow leopard version 10.7.2
    A lot of the data on this macbook was transferred over from my old macbook i had.
    Any ideas on how to fix this problem?
    Thank you for reading.

    Well thank you for your honesty.  Apple requires you have to have a Mac to develop iPhone apps, ergo my foray into OS-Xland. No way around it that one except for running OSX in a VM, which would have probably saved me some quid, true enough.
    BUT for those interested parties: VirtualBox has a startup script in /Library/StartupItems/VirtualBox that will prevent OSX from fully booting on the initial (and required) rEFIt boot cycle. Once I temporarily moved that out of the StartupItems rEFIt went in as expected.
    FYI, the openSUSE desktop running native is a little peppier than OSX native which was a nice surprise.  Now if the Mac just had more open source software we would have a deal. (:

  • I am trying to install windows on my mac via bootcamp, and it says I need to download Windows Support Software. I tried, but it says "Download can not continue. The Windows Support Software is not available.

    I am running OSX 10.6.8 Snow lepard I am trying to install windows on my intel imac 20in late 2006  via bootcamp, and it says I need to download Windows Support Software. I tried, but it says "Download can not continue. The Windows Support Software is not available. I bought the Imac secend hand and did not get the install dvd's with it What can I do?

    You don't need to download the Windows support software, because in Snow Leopard, they are only available as a download for the Late 2010 MacBook Air.
    Instead, you have to buy Mac OS X Snow Leopard. The Snow Leopard disc contains the Windows drivers for your Mac, so you have to install them after finishing the Windows installation

  • I am trying to install windows 7 on my macbook pro 13", when i run bootcamp it tells me that there is not a windows support software available for my computer. Where can i get the windows support software for my macbook?

    I am trying to install windows 7 on my macbook pro 13", when i run bootcamp it tells me that there is not a windows support software available for my computer. Where can i get the windows support software for my macbook?

    Apple only supports Windows on certain hardware.
    http://www.apple.com/support/bootcamp/
    Apple provides their framework for Windows to run on a Mac, a piece of software called a Hybrid MBR that bridges the gap between how Windows reads the drive partition table (MBR) and EFI/GUID partition table that Mac's use.
    It doesn't mean Windows can't run on your Mac, a third party solution called rEFIt will also bridge the gap and allow booting of more that just Windows, Linux as well for a triple booting computer.
    Your hardware has to meet the other requirements the second and third operating system needs as as being able to install drivers that will work for your hardware, especially the fans or they will run loud and fast by default.
    http://refit.sourceforge.net/
    This above is a advanced procedure which requires knowledge how computers and various operating systems, drive formats and so forth work.
    I even admit I don't know everything myself, but I experiment on a separate piece of Mac hardware (out of warranty/AppleCare) designed for this purpose so in case something screws up I'm not taking down my only machine and can use the other to get online and find solutions.
    There is a very high potential for losing your data if your using advanced/non-Apple methods to install Windows on your only Mac where Apple doesn't support it. Also one shouldn't be doing this on Mac hardware that is under AppleCare or warranty as it might be voided. Proceed at your own risk and education.

  • Why can't I download Windows Support Software

    For just over 60 hours I have been attempting, unsuccessfully, to download Windows support software for Boot Camp. I have mad 71 attempts, at all hours of day and night and have received the following message each and every time:
    "Can't install Windows Support Software because it is not currently available from the Software Update server."
    I have installed Windows 7 in a Boot Camp Partition, but am unable to use my Apple wireless keyboard and mouse. In fact I cannot even use a USB keyboard and mouse.
    In Windows  I am only able to use a USB keyboard and mouse by hitting F8 as Windows 7 boots and going into safe mode. I would have thought I should be able to go into Windows normally and have USB keyboard and Mouse functionality.
    From within Windows I have attempted to run the menu selection "Apple Software Update" - but installation is not possible in Safe Mode.
    Here's are two other behaviors  that puzzles me:
    1. When I boot Windows into Safe Mode I can use the wireless keyboard to select which safe mode option.
    2. I can use the USB keyboard to log in to a normal boot up of Windows, but after that there is no response to either keyboard.
    Any help on how to download the needed drivers will be appreciated.
    Thanks!!

    Your using 10.7.2 on what model/year computer?
    As far as not being able to download the files you'll have to do a search in the forums as there are a few that have had your problem, mostly form last fall, but different issues for different models.
    Can you use the internet from the Apple Store, Library, friend, neighbor, etc, to try downloading them. You might have to give Apple a shout as this is just a user to user forum.
    Can't use wireless mouse/keyboards as Windows doesn't have dirvers for wireless items, at least not Apple compatible. Only WIRED mice/keyboards are supported. As far as using them in Safe Mode, that is curious.
    Maybe boot from the Mac's "Repair Partition" and Repair Disk and Repair Permissions in Disk Utility.
    Well that's as far as my knowledge goes so good luck....

  • The Windows support software could not be saved to the selected drive

    I am trying to use bootcamp assistant to set up windows 7 on my 27" iMac (late 2013). I follow the instructions: select all the tasks in the 'select tasks' pane, then I choose the 32GB MS-DOS (FAT-32) flash drive that I am using and the windows 7 home premium image file and click continue. In the Task Status pane, it first formats the flash drive, copies the windows files and downloads windows support software. However every time that I have tried this, when the progress bar is about 2/3 of the way finished -- during the 'Downloading Windows Support Software' task -- an error pops up saying that 'The Windows support software could not be saved to the selected drive' and brings me back to the task selection pane. Upon reading other articles, I have downloaded the latest bootcamp5.1.5621.zip file, but I don't know what to do with it. Any help is greatly appreciated,
    Thanks,
    Adam

    Just posting this for anyone else having this problem. I found that the problem was that I was using a USB 3.0 flash drive which is not natively supported by windows. So I think BCA was trying to prevent me from downloading all the files for no reason.

  • Hi, I've been trying for days to download Windows support software via Bootcamp assistant, but it always failed with message 'Can't install Windows Support Software because it is not currently available from the Software update server.' Any advice welcome

    Hi,
    I've been trying for days to download Windows support software via Bootcamp assistant but it always fails with message 'Can't install windows software because it is not currently available from the software update server.'
    Anyone else had problems or success with this?
    Thanks in advance.

    9thdoc wrote:
    I'm getting a similar but distinct error message in snow leopard: Download could not continue. "The windows support software is not available" and have no original snow leopard instal disc with me.
    Your issue is completely different. You are running Snow Leopard. There is no download for Windows Support software for Snow Leopard, hence the error you see. Snow Leopard Windows Support software is on the Snow Leopard installation disk.
    You need the Snow Leopard installation disk or a replacement for it.

  • When trying to download Boot Camp Windows Support Software, error says: "Can't install the software because it is not currently available from the Software Update server."

    I use a Macbook Pro 13" mid 2010 on Mavericks and I've tried using the Boot Camp assistant to download support software for Windows 7. This gives the error "Can't install the software because it is not currently available from the Software Update server."
    Further, I tried to separately download Boot Camp 4 and 5. When I do this and try to install from Windows 7, it says that this version of Boot Camp is not for this computer and doesn't install. The result is that I have Windows 7 working and installed, but am unable to use the trackpad to rightclick, brightness settings, etc.
    Please help!
    Thanks

    You need to run Bootcamp Assistant and select only the menu item to download the Windows Support Software. Follow the instructions. The download servers are extremely slow therefore it may take several hours to get the download.

  • OS Mavericks - Boot Camp Assistant can not download windows support software because it is "not currently available from the Software Update server."

    When trying in install windows 7 on my mac, the Boot Camp Assistant attempts to fownload windows support software.  However, the program continues to return the following error: the windows support software "not currently available from the Software Update server." 
    Is there another way to get this software? 

    64 bit.  I found the support drivers and got the windows installation done.  When trying to run the 64 bit support drivers in Windows 7, it says my computer doesn't support 64 bit.  Sooooo.....
    I'm assuming I have to download the 32 bit support drivers for Windows 7.
    Correct?

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