Windows system drivers are 32 bit...but OS is 64 bit

Satellite C855D-S5230
For the last 4 days the time it's taking me just to get on a browser is close to 1/2 hour.  Prior to that it was easier.  Most programs are not responding.  I get frustrated and shut it down, only to log on in a 'safe mode'.  I've ran all the troubleshooting and it's still taking too long.
What do I do next?

Satellite C855D-S5230
it's taking me just to get on a browser..
I don't understand the problem. Internet Explorer is slow??
drivers are 32 bit...but OS is 64 bit
What's that all about?
Maybe best to restore the hard disk in that new computer to its original out-of-the-box contents using Toshiba recovery media. See the section Recovering the Internal Storage Drive, which begins on p. 53 of the User's Guide.
   Satellite/Satellite Pro C800 Series User’s Guide
If software is the problem, that will fix it. If the problems continue, then they are due to malfunctioning hardware.
-Jerry

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