Windows Unable to connect to Time Capsule Wireless

Home network using Time Capsule as primary router, and Airport express for AirTunes.
The MacBook with no problems at all.
But the windows computer (windows XP SP3 Tablet PC) only connects if the network security is disable, didn't work neither with WEP or WAP or WAP2.
As you may think I'm not comfortable having my network without any security...
Solutions?
Thanks a lot!
Marco

real gonzoid,
Yes, it would downgrade the network to b/g if the iPhone or any other b/g-only compatible client were connected at the same time.
At this time, 802.11n is not supported on the iPhone. You can submit feedback to Apple about this at http://www.apple.com/feedback/iphone.html
- Raleigh

Similar Messages

Unable to connect to Time Capsule wireless AP.

I've got WPA/WPA2 security enabled on the TC and I enter the password into the iPhone (3G w/2.2) and I get the message that it can't connect. I also have a LinkSys 11g AP and it has WPA security on it and the iPhone won't connect to it either.
This is getting beyond annoying as I have an older 11b AP that is dying and is unreliable. I've tried looking at the iPhone manual and it wasn't much of a help. What am I doing wrong?
Thanks!!

real gonzoid,
Yes, it would downgrade the network to b/g if the iPhone or any other b/g-only compatible client were connected at the same time.
At this time, 802.11n is not supported on the iPhone. You can submit feedback to Apple about this at http://www.apple.com/feedback/iphone.html
- Raleigh

Mavericks unable to connect to Time Capsule

Have just set up new (Late 2013) Retina MacBook Pro with Mavericks into existing TimeCapsule.
I turned on Time Machine and the initial backup went fine. Subsequent attempts to backup result in an error message of "There was an error connecting to the server "TimeCapsule" and backups are "delayed".
Other details:
-TimeCapsule appears under Shared in a Finder window but won't connect (message to check IP address or name or contact administrator).
-TimeCapsule and backups continue to work fine with both another MBP (mid '10) running Mavericks, and a MacBook (late '07) running Lion 10.7.5
-The sparsebundles exist for all three Macs because thay appear in Finder on these other Macs.
-Rebooting my new MBP solves the problem - for a while. Then at some time that doesn't seem to have rhyme or reason the TimeCapsule is unconnectable again.
A OSX 10.9 issue or something else?
Rob

I think I have isolated the issue, though not the cause, and have a workaround:
It seems to be a problem of the 2013 Retina MBP and Mavericks being unable to find/log on to the Time Capsule while asleep and that corrupting future attempts to do so.
I turned off "Enable Power Nap while plugged in to power adaptor" in System Preferences>Energy Saver. Now no more problems of being unable to find the Time Capsule after sleep - but no Power Napping feature either.
The Power Nap option is not available in Prefs on the 2010 MBP (also running Mavericks) so that is why the same OS does not have that problem on the older laptop.

Unable to connect to Time Capsule hard drive

I have my Time Capsule set up as my wi-fi internet router and my time machine backups go on its hard drive. More often lately, I can get to the internet just fine but when I try to browse to the Time Capsule hard drive, I receive a message about it being unable to connect. This error occurs on both my iMac that is connected to the Time Capsule via ethernet and those accessing it via wi-fi. If I unplug the Time Capsule and plug it back in, it connects. It's just a pain having to do this every week! Any thoughts on why this might be happening?

There is a large number of reports of the issue. The Mac forgets the TC name.. but still has sufficient info in the routing table to get internet. Apple have so far not fixed it. And yes, it is a pain.
Can I suggest you try to connect to the TC by IP address instead of name.
I have offered a number of other solutions that plainly haven't solved it.
This is a new one. A Eureka moment.. perhaps!!
Since the IP of the TC is still available even if the name of the tc is lost in the Mac, open finder, click on Go, Connect to server, type in afp://10.0.1.1 or whatever your TC ip address is. It will request the password. Just put in your usual password to the TC.. or if unchanged it is public.
I just tested that and it worked. It should also not get lost, since it doesn't depend on the Mac keeping the name to ip in the table. See how you go and I am interested in your results.

My PC (Windows) can't see my Time Capsule wireless Network

I just installed a wireless network with a Time Capsule and it's working fine for the three Macs and the printer in the household. However, I still need to have access to the wireless network for one PC running Windows. Problem is the PC doesn't "see" the Time Capsule Network. What am I missing and how can I set up the PC on the wireless network?

Try downloading AirPort Utility for Windows here:
http://support.apple.com/kb/DL1391

Unable to connect to Time Capsule: "Access the volumes and files locally"

I've been experiencing a problem for about two months now with no ability to connect to my Time Capsule. I have other systems in my household including being able to access from a Windows desktop and another older MacBook.
When I attempt to connect to the Time Capsule, I receive an error "The server <Capsule Name> is available on your computer. Access the volumes and files locally."
I've attempted various fixes including changing the network sharing name of my laptop and time capsule name via AirPort Utility as suggested in the following link without success:
http://positivelyglorious.com/software-media/snow-leopard-afp-access-the-volume- and-files-locally/
I've also seen that this was previously posted late last fall without any satisfactory resolution at:
http://discussions.apple.com/thread.jspa?messageID=10526171
And none of the troubleshooting helpful hints in the following link are applicable or resulted in any resolution of my problem:
http://web.me.com/pondini/Time_Machine/Troubleshooting.html
With now two months of no backup, this is getting a bit ridiculous. I had hoped a OSX update would have helped but as of yet no glory.
I would GREATLY appreciate any help any of you might be able to provide!
Thanks,
Tim

Several volumes and folders have been shared and they are accessible within LAN. The problem is that I cannot even connect to the server, even though the connection has been established. Mac OS X always seems to think that it has already been connected and they are readily available but it's not listed under Network.
Looking at other topics, this seems to be a prevalent problem but I don't find any solution for this yet.

Lost internet connection via time capsule, wireless signal grayed out. What may be wrong?

My mac mini started intermitently losing connection to the Internet. Checked settings, look OK, no changes. Wireless signal icon in the menu bar is sometimes full sometimes grayed out (no connection at all). Other computers connecting via the same Time Capsule without any problems. I've serched forums and tried some suggestions to no avail. My mini is core 2 duo 1.83 GHz, 2GB RAM. Snow Leopard up to date.
What may be wrong?

Well, I reset the TimeCapsule to factory settings and configured it again for my home network and all works like a charm again.

Unable to connect to Time Capsule

Good morning !
I'm stumped. I have a Time Capsule that my 2 computers back up to via Time Machine.
This morning I booted my iMac and clicked on the icon of the Time Capsule under shared ... but nothing happened. I can't see the Time Capsule's drive.
On my Mac Mini it does connect to the Time Capsule and the Time Capsule's drive is visible.
Backups are working and so does internet.
Why can I connect to the Time Capsule from the Mini but not from the iMac ?
Please help !

Rebel Yell wrote:
What of it ?
try this:
launch *airport utility* (in applications > utilities) and enter +manual setup+ for your TC. go to the disks tab and click on *disconnect all users*
turn off the external drive and try again to connect to the TC.
if you get a connection, try turning the external drive back on.
JGG

Windows 7 - Remote connection to Time Capsule finally works !!

Hi all,
Just want to share some info on how I managed to connect to my time capsule over internet from a remote connection.
1. Put my Inteno router from my ISP to bridge mode.
2. Set up my TC as router with settings copied from original Inteno Router
3. Set up DDNS via No-IP.com (name.zapto.org --> my dynamic ip)
4. Under Disc - Activate Filesharing, Secure shared disc with accounts, Add an account (Your name and password), Activate Share disc over WAN and bonjour
5. Reboot TC
6. In Explorer Map Network Drive
7. Press Connect to a web site that you can store......
8. Type in \\name.zapto.org\User (from the account you created)
Done.

I do traceroute 8.8.8.8 and have result:
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 1.048 ms 0.838 ms 0.652 ms
2 172.16.250.125 (172.16.250.125) 1.492 ms 1.208 ms 0.837 ms
3 172.16.250.29 (172.16.250.29) 1.357 ms 1.271 ms 1.653 ms
4 93-157-169-3.avk-wellcom.com (93.157.169.3) 1.324 ms 1.483 ms 1.513 ms
5 msk-ix-gw2.google.com (193.232.246.232) 4.060 ms 2.285 ms 2.719 ms
6 209.85.250.222 (209.85.250.222) 17.554 ms
    209.85.250.224 (209.85.250.224) 17.214 ms 16.968 ms
7 209.85.249.175 (209.85.249.175) 18.115 ms
    209.85.249.77 (209.85.249.77) 19.270 ms
    209.85.249.175 (209.85.249.175) 18.538 ms
8 72.14.233.170 (72.14.233.170) 23.036 ms
    72.14.233.174 (72.14.233.174) 17.499 ms 17.030 ms
9 * * *
10 google-public-dns-a.google.com (8.8.8.8) 17.620 ms 18.575 ms 17.233 ms
I have double NAT??
My PPPoE conection always activated. ip and dns address I get automatically. The modem in DHCP and NAT, i cant select bridge.
What i must do?
thank you very much for help and quick answers

Connecting a work laptop to Time Capsule wireless internet

I have recently upgraded our G4 iMac and MacBook Pro to Leopard. I have connected a Time Capsule to both machines using the wireless facility on the capsule. It asked for a password when I set up the network so I created one. However, my husband also connects to the network with his work pc. Since moving from Airport Express with no password to the new network he can no longer get online. How do I fix this? Can I create another network without the need for a password or is it something to do with his computer? I have tried deleting the password but it keeps putting it back.
Sharing
I also need to know how the two computers can share wirelessly. Most of the photos, music etc are on the iMac. I am not 100% as to how the Time Capsule works!! Aren't we supposed to pull the files we want to use from the Time Capsule??? and then it backs up. How do I set up sharing and can I delete all the files on the Mac's now since they are on the Time Capsule? I need someone to explain to me how this new system works!!
Cheers,
Maria Birchall

The Time Capsule can store files on its hard drive for sharing across the network. Sharing files off one computer w/o copying them to the TC's hard drive is a general networking question and unrelated to the Capsule. Check the Leopard rums for an answer to that (though I believe the "Drop Box" in "Public" in your Home folder is the easy way to do this).
Your husband's work PC (which says "Windows" to me) probably needs to "refind" the network without the old one to muck it up. You should be able to view the "Properties" of the old connection and delete it. I could talk you through it but I'd have to fire up my (buggy) PC and I'm on the way to bed. He should be able to log in even with the password though. Be sure your TC settings are compatible with his work PC. Also, one way to "cheat" is just to rename the SSID. This will force all computers to look for a new network the first time they login. Sometimes it's the easiest way to make a computer "forget" the old one.

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine.
I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.

Firstly how are you connecting to the TC.. wireless or ethernet?
Please open a command window and ping it.. ping by name and by IP address.
If ping succeeds at least by IP it should work.
In windows explorer type
\\10.0.1.1 (or whatever the TC ip is.. that is the default).
Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
7.6.4 firmware on the TC is useless. It works better on 7.6.1
If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls.

I have connected my time capsule to motorola SG6580 modem via ethernet. I have a wireless network on the motorola and a wireless network from the time capsule. I get duplicate IPs error messages sometimes. How do I fix?

I have connected my time capsule to motorola SG6580 modem via ethernet. I have a wireless network on the motorola and a wireless network from the time capsule. I get duplicate IPs error messages (no connection) sometimes when trying to connect devices to the wireless network. How do I fix? Sometimes devices cannot connect to the network because of conflicting IPs. I look on the Motorola and every device has a unique IP assigned but occasionally a device has taken the IP of another device. I have been writing down all the devices and the IPs they have been using. It happens more with PCs than Macs, ipads or iPhones.

If the Time Capsule is set up correctly in bridge mode, then it is the responsibility of the Motorola modem/router to provide the correct IP address assignments for all devices on the network.
Check to insure that the Time Capsule is correctly set up to operate in bridge mode as follows:
On your Mac, open AirPort Utility
Finder > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit in the smaller window that appears
Click the Network tab at the top of the next window
Insure that the setting for Router Mode is configured to read "Off (Bridge Mode)"
Once you have confirmed that the Time Capsule is configured correctly, everything else is the responsibility of the Motorola modem/router as far as network routing and IP address assignments for devices.
If you continue to have IP address issues, then you should contact the Internet Service Provider (ISP) that provided the Motorola device to you and ask them to fix the issue.

Time capsule wireless connectivity

I've got a two story house. The Time Capsule is upstairs, but my Macbook, only 20 feet away downstairs, has a weak signal. Any ideas on how I can maximize the signal?

rufsak,
Try these...
*_Time Capsule Weak Signal Strength / Dropped Connections_*
Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
*Keep the Time Capsule Cool*
Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
*Time Capsule Orientation*
While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
*Cordless Phones*
Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
*Proximity To Other Devices*
One poster observed: “Finally have full access, full speed, and full functionality. Initially I installed the Time Capsule at the location of my cable, cable modem... which of course was next to my HDTV, DVD, Apple TV, Amplifier, etc. Get the picture? After about 4 weeks of starts and stops, resets and repeated initial backups, I moved the unit to another location, closer to my Mac, and in an area where there are no other electronics. Now, it runs perfect.” [http://discussions.apple.com/thread.jspa?threadID=1734818&tstart=0]
*Change Firewall Settings* #
Go to System Preferences --> Security.
Click the Firewall tab.
Change setting to “Set access for specific services and applications”.
The System will now ask you when each process wants to penetrate the firewall. Once you click “Allow” each time you are asked, it will be saved in the pane at the bottom of this window and it should never ask you again.
One poster observed, “Since I made this change, my wireless has been strong and Time Machine works like a champ and the impact on my network performance is minimal. I speculate that the change in performance is due to security protocols or services that run in the 'allow all incoming connections' and 'allow only essential services' modes. Whatever the reason this fix has worked for me for over 2 months without resetting my airport connection or time capsule.” [http://discussions.apple.com/thread.jspa?messageID=8348496#8348496]
*Change Time Capsules’ Channel*
Launch Airport Utility.
Select the device on the left.
Click "Manual Setup."
Select “Airport” in the toolbar.
Click the "Wireless" tab.
If “Channel” is set to “Automatic” try changing to a different one. Holding the Option key down and clicking the drop-down menu should provide more channels to choose from. If you have another wireless router operating, ensure that each devices’ channels are as far apart as possible.
Click “Update”.
Close Airport Utility.
*Preferred Networks & Airport Services*
You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
If so, is your network at the top of the list? It should be.
Go to System Preferences --> Network --> Select Airport on the left.
Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
Make sure “Remember any network this computer has joined” is checked.
Click "OK".
For "Network Name" be sure your network is selected and then click "Apply".
Is Airport (wireless) your primary means of connecting to your network? If so, is Airport at the top of the list of services on the left? It should be.
Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
Now drag Airport to the top of the list.
Click “OK”. Click “Apply”.
Now see if network connectivity has improved.
*Transmit Power & Wide Channels*
If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Select “Airport” in the toolbar.
Click the “Wireless” tab.
Click “Wireless Options...” at the bottom of the window.
Adjust the “Transmit Power” to 100%.
Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
Click “Done”.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network speeds improve.
*Faulty Airport Card*
One poster reported: “I reckoned the fault must be with the Macbook;s hardware so touch the plunge and got a new airport card fitted to my Macbook and now everything is working fine. At last I have a working Macbook!” [http://discussions.apple.com/thread.jspa?threadID=1719326&tstart=0]
Let us know if any of the above helped improve your situation.
Cheers!

Connecting time capsule wirelessly to BT home hub

Help unable to set up time capsule to wirelessly join my BT home hub (original white home hub for use in UK). Goes through all the stages then when restarts can't find airport device. Took it to local genius bar and worked fine there. Is this a problem peculiar to home hubs?

ESM@ESM, welcome to the discussion area!
In order to "Join a wireless network", you need to know the exact type of wireless security that your BT Home Hub is using, so you can provide those settings to the Time Capsule. It cannot join your network unless you have the correct settings.
It would be much easier to configure your Time Capsule to connect to your Home Hub using an ethernet cable. This will still allow you to use your Home Hub wireless network for backups, and you'll also have the option to use ethernet for backups, which will allow you to backup much more quickly. Can you consider that option?

How do I connect my Time Capsule on my modem wirelessly?

I already have a modem that I use to access the internet wirelessly on my macbook. Is there a way that I can connect my Time Capsule on this modem without having to use an enthernet cable?
Thanks!

So you are saying that if I use the AirPort Extreme Base Station I would be able to connect my TC wirelessly and expend my wireless signal at home?
No, please see my previous answer.....
and then use it to expand the internet signal.
That is not possible. The Time Capsule could "extend" the signal only if it is provided by another Apple router.
What I did say was.....
When the Time Capsule "joins" a wireless network, it simply connects to the network...like another computer. If you configure the Time Capsule this way, it becomes a wireless hard drive. it performs no routing functions and it will need to be located where it can receive a strong wireless signal from your main wireless router.
I am not recommending that you set up the Time Capsule this way, but will provide the steps if you want.
So, to clarify....
The Time Capsule can be configured to "join" your existing wireless network. It will not extend or expand the wireless network. The Time Capsule becomes a wireless hard drive in this type of configuration.
I do not recommend this type fo setup for most users because it is difficult to configure and limits backups to wireless only. You will not be able to connect to the Time Capsule using Ethernet to backup, which is much faster than wireless.

Windows Unable to connect to Time Capsule Wireless

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