Windows unable to read file type

When I tried to download the iTunes setup the computer would not accept it when it finished downloading. It said that it could not read the file type, and then it just showed the download as failed.

Hi,
I found you replied in a similar thread, did you try the workaround (Reset the IE) that provided there? Did you change a browser to test?
Then, I suggest we use Process Monitor to do further troubleshooting. Please collect all the actions of IE.exe and Excel.exe, and check the if there are some
error message/code during you open XLS file from IE 11.
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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