Windows unable to start after 4 gb ram upgrade

just bought DDR3 10600 1333 4 gb sodimm kingston RAM , the laptop shows 4096 mb at the start, boots succesfully but crashes when windows is about to start, model no.HP G62 363 TX2.4 ghz i364 bit Windows 7 Basic3gb Ram (company fitted 2+1) (Samsung 10600s) previously i had bought the transcend 4gb ram of same configuration 10600 1333 sodimm , but that too crashed at the start of windows, it didn't work either while running in safe mode, HELP ME, is it something wrong with my laptop or both ram i tried were malfunctioned, please help , i'm in process of replacement'refund, thanks a ton !

Hi, Steve: That isn't the problem. The problem is the memory the OP is using is too high a density. The PC's BIOS sees it fine, but then the PC doesn't work. Happens all the time in HP notebooks with the Mobile Intel Series 5 chipsets. Here are the memory limits of the various editions of Windows, and Home Basic x64's limit is 8 GB. https://msdn.microsoft.com/en-us/library/windows/desktop/aa366778(v=vs.85).aspx#physical_memory_limits_windows_7

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Thanks for reading my reply.
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