"Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." Any Help?

Basically, i've tried a number of fixes and so far none have actually solved the problem.
I am running Windows 7 Premium. 6GB RAM. 64-bit Operating System. Intel(R) Core(TM) i5-2410M CPU @ 2.30 GHz.
any help?

2014-05-17   00:36:48:125   3880   3d0   COMAPI   FATAL: Unable to connect to the service (hr=80070424)
2014-05-17   00:36:48:125   3880   3d0   COMAPI   WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-17   00:36:48:125   3880   3d0   COMAPI      - WARNING: Exit code = 0x80070424
2014-05-17   00:36:48:125   3880   3d0   COMAPI   ---------
2014-05-17   00:36:48:125   3880   3d0   COMAPI   -- END -- COMAPI: Search [ClientId = <NULL>]
2014-05-17   00:36:48:125   3880   3d0   COMAPI   -------------
2014-05-17   00:36:48:125   3880   3d0   COMAPI   FATAL: Unable to perform synchronous search. (hr=80070424)
2014-05-17   02:19:57:760   4220   1080   Misc   =========== Logging initialized (build: 7.3.7600.16385, tz: -0400) ===========
2014-05-17   02:19:57:760   4220   1080   Misc      = Process: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\Silverlight.Configuration.exe
2014-05-17   02:19:57:761   4220   1080   Misc      = Module: C:\Windows\SysWOW64\wuapi.dll
2014-05-17   02:19:57:760   4220   1080   COMAPI   FATAL: Unable to connect to the service (hr=80070424)
2014-05-17   02:19:57:761   4220   1080   COMAPI   WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-17   02:19:57:764   4220   1080   COMAPI   FATAL: Unable to connect to the service (hr=80070424)
2014-05-17   02:19:57:764   4220   1080   COMAPI   WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-28   01:54:11:592   11024   37e4   Misc   =========== Logging initialized (build: 7.3.7600.16385, tz: -0400) ===========
2014-05-28   01:54:11:607   11024   37e4   Misc      = Process: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\Silverlight.Configuration.exe
2014-05-28   01:54:11:607   11024   37e4   Misc      = Module: C:\Windows\SysWOW64\wuapi.dll
2014-05-28   01:54:11:591   11024   37e4   COMAPI   FATAL: Unable to connect to the service (hr=80070424)
2014-05-28   01:54:11:607   11024   37e4   COMAPI   WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-28   01:54:11:612   11024   37e4   COMAPI   FATAL: Unable to connect to the service (hr=80070424)
2014-05-28   01:54:11:612   11024   37e4   COMAPI   WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-30   10:55:09:405   3988   1964   Misc   =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30   10:55:09:435   3988   1964   Misc      = Process: C:\windows\system32\wusa.exe
2014-05-30   10:55:09:435   3988   1964   Misc      = Module: C:\Windows\system32\wuapi.dll
2014-05-30   10:55:09:405   3988   1964   COMAPI   ----------- COMAPI: IUpdateServiceManager::AddScanPackageService -----------
2014-05-30   10:55:09:435   3988   1964   COMAPI      - ServiceName = Windows Update Standalone Installer
2014-05-30   10:55:09:435   3988   1964   COMAPI      - ScanFileLocation = C:\cc6856b2c1dde6abb126538628\wsusscan.cab
2014-05-30   10:55:09:435   3988   1964   COMAPI   FATAL: Unable to connect to the service (hr=80070424)
2014-05-30   10:55:09:435   3988   1964   COMAPI   WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-30   10:55:09:435   3988   1964   COMAPI      - Exit code = 0x80070424
2014-05-30   10:57:10:086   3844   1744   Misc   =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30   10:57:10:086   3844   1744   Misc      = Process: C:\windows\Explorer.EXE
2014-05-30   10:57:10:086   3844   1744   Misc      = Module: C:\windows\system32\wucltux.dll
2014-05-30   10:57:10:086   3844   1744   WUApp   FATAL: Failed to cocreate AU object, hr=0X80070424
2014-05-30   10:57:10:086   3844   1744   WUApp   FATAL: Failed to initialize WU app, hr=80070424
2014-05-30   10:57:10:087   3844   1744   WUApp   WARNING: Cannot load updates because AU service is not available, hr=80010108
2014-05-30   10:57:10:087   3844   1744   WUApp   WARNING: Failed to load the update list, error 80010108
2014-05-30   10:57:10:087   3844   1744   WUApp   WARNING: Failed to populate update list with error 80010108
2014-05-30   10:57:10:128   3844   1744   WUApp   WARNING: Error displaying Opted In Service summary: 80070424
2014-05-30   10:57:13:756   3844   1744   WUApp   WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30   10:57:28:620   3844   1744   WUApp   WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30   11:21:21:738   3844   1744   WUApp   WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30   11:21:34:106   3844   1744   WUApp   WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30   11:21:39:978   6252   1784   Misc   =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30   11:21:39:978   6252   1784   Misc      = Process: C:\windows\system32\wuauclt.exe
2014-05-30   11:21:39:978   6252   1784   Misc      = Module: C:\windows\system32\wucltux.dll
2014-05-30   11:21:39:977   6252   1784   CltUI   FATAL: Dialog thread failed for directive Featured Opt-In with error 80070424
2014-05-30   11:21:42:714   3360   19bc   Misc   =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30   11:21:42:714   3360   19bc   Misc      = Process: C:\windows\system32\wuauclt.exe
2014-05-30   11:21:42:714   3360   19bc   Misc      = Module: C:\windows\system32\wucltux.dll
2014-05-30   11:21:42:713   3360   19bc   CltUI   FATAL: Dialog thread failed for directive Featured Opt-In with error 80070424
2014-05-30   11:33:25:762   3844   1744   WUApp   WARNING: Couldn't handle 'Check for Updates' click -- service not running

Similar Messages

Windows update cannot currently check for updates

dears
when I Try to update my windows 7 by clicking on windows update ( control panel or windows update) I get some notification saying
"windows update cannot currently check for updates because of the service is not running you may need to restart the computer"
I have tried with 2 solution in internet found but not successeded as below :
1) stop windows update service and rename " SoftwareDistribution" folder in order to be created later after restart aformentioned service" and some solution as for stop "Background Intelligent Transfer Service" before windows
update service even though didnt pass.
2) run windows update troubleshooter to idnetify the problems and fix the issue , it tells me its fixed but nothing there.
I need your support please if somebody encounter that to let me run my windows Update for more information its colored with red.
Ali Hadawe

Hi ,
First of all ,I would you suggest to check the status of the "Windows update "services " and "Background Intelligent Transfer service".Run "Services.msc" to open the services manager.
Someone has tried the following methods to resolve the similar issue,please have a try :
1.go into Windows Update and change the settings to "Never check for updates (not recommended)", click OK, and then change it back to "Install updates automatically".
2.Turn on the Windows Defender and update it .
Here is a link for reference :
windows update cannot currently check for updates because the service is not running window 7 HELP(pay attention to Brook and Gab_Power`s answers)
https://social.technet.microsoft.com/Forums/en-US/ee85d867-ce2f-412f-8c03-f43ab92132cc/windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running-window-7-help?forum=w7itproinstall
If the issue persists, please run the fix it tool in the following link to reset the windows update components to have a check .
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Best regards

(solved)-Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer

(solved)-Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer
Hetti Arachchige V Aravinda | Network Administrator (B.Sc, MCP, MCTS, MCSA, MCSE, MCITP, CCNA, CEH, MBCS)| http://www.windowstechinfo.com |

Hi,
Glad to see your problem resolved, Hope your experience is helpful with others.
Roger Lu
TechNet Community Support

Windows update cannot currently check for updates because the service is not running

Running Windows 7 on a Dell N5110.
I get the above message for Windows Updates. Below that it states: Find out more about free software from (null).
I have restarted the computer.
I have run McAffe and MalwareBytes Pro- nothing wrong.
This answer didn't work because the Software Distribution folder was
already empty:
go to services and stop Windows update service
locate C:\Windows\SoftwareDistribution\ folder and delete all its content
start Windows update service
check for update
Under Services:
BITS is set at Automatic(Delayed Start)
Windows Update is also set at Automatic (Delayed Start). It is stopped. If I try to start it, I get the following message: Windows could not start the Windows Update service on local computer. Error 1079: The account specified is different from the account
specified for other services running in the same processes.
In addition, the Windows Update shows nothing under view update history and nothing under hidden updates. Change settings allows me to do absolutely nothing. Red Shield with an x and the options are shaded.
Any help would be greatly appreciated.

Hi,
How's everything now?
If issue persists, please try this link
Services fail to start and you receive an Error 1079 on a computer that is running Windows Server 2008, Windows Vista, Windows 2008 R2 or Windows 7
http://support.microsoft.com/kb/2478117/en-us
Regards
Yolanda
TechNet Community Support

Windows update could not check for updates because the service is not running. You may need to restart your computer.

I restarted my computer but still have this issue.
I changed the setting from "install updates automatically" to "never check for updates". clicked ok and then changed back to "install updates automatically". Tried to check for updates and still receive the same error.
Windows defender was turned off. I turned it on updated it but still receive the same error message.
The background intelligent transfer service and windows update are set to "automatic delayed start" and the status for both is "started".
I'm running windows 7 home premium 64 bit
I ran the MGADIAG tool and here is the report (windows tab)
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {22D605EF-8B21-4E2C-A111-AC15534A1805}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Project Professional 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{22D605EF-8B21-4E2C-A111-AC15534A1805}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3546321622-335202686-625851561</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Inspiron 1545                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A14</Version><SMBIOSVersion
major="2" minor="4"/><Date>20091207000000.000000+000</Date></BIOS><HWID>A27B3407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65517</Pid><PidType>14</PidType></Product><Product
GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63552</Pid><PidType>14</PidType></Product><Product
GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63071</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App
Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12"
Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3562012
Installation ID: 013283726900825816725312972325821572457642476266069113
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/27/2014 11:12:34 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:25:2013 15:59
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GFwuHZK2jMchnYOKB9UbZombj1Gyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           DELL         WN09
FACP           DELL         WN09
HPET           DELL         WN09
MCFG           DELL         WN09
SLIC           DELL         WN09
SSDT           PmRef       CpuPm
I also ran the following commands in an elevated command prompt
NET START BITS
NET START WUAUSERV
SC QUERYEX BITS
SC QUERYEX WUAUSERV
Here is the result
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START BITS
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>NET START WUAUSERV
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>SC QUERYEX BITS
SERVICE_NAME: BITS
        TYPE               : 20 WIN32_SHARE_PROCESS
        STATE              : 4 RUNNING
                                (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 400
        FLAGS              :
C:\Windows\system32>
C:\Windows\system32>SC QUERYEX WUAUSERV
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START BITS
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>NET START WUAUSERV
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>SC QUERYEX BITS
SERVICE_NAME: BITS
        TYPE               : 20 WIN32_SHARE_PROCESS
        STATE              : 4 RUNNING
                                (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 400
        FLAGS              :
C:\Windows\system32>
C:\Windows\system32>SC QUERYEX WUAUSERV
SERVICE_NAME: WUAUSERV
        TYPE               : 20 WIN32_SHARE_PROCESS
        STATE              : 4 RUNNING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 400
        FLAGS              :
C:\Windows\system32>
I can't remember the last time updater worked correctly but it's been a really long time.
Thanks for any help you can provide

Hi,
Please try this
Stop Windows Update Service and BIT Service now.
Go to C:\Windows\SoftwareDistribution and delete all file under this folder.
Start Windows Update and BIT service now.
Then try to download windows update now.
If doesn't work, please reset the windows update componments
http://support.microsoft.com/kb/971058/en-us
Yolanda Zhu
TechNet Community Support

Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer.

I've read through quite a few post and ran the MGADiag on the system in question.
I tried turning Auto update on and off, rebooted, removed a ton of malware, and have scanned multiple times using Hiron's to make sure it's clean. After all that, it still gets the exact same error referenced in the subject line. At this point I'm in serious
contention to do the 'upgrade' to repair the OS. Windows 7 Home Prem OA is listed on the tag attached to the tower.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {52F22272-F1FB-40AD-A49B-A0AB96812A14}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Lisa\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{52F22272-F1FB-40AD-A49B-A0AB96812A14}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1500778237-1240944580-2367651401</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Inspiron 620 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="6"/><Date>20130222000000.000000+000</Date></BIOS><HWID>C8B03707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7601.0000-0322012
Installation ID: 002473118260879346938185562304514293817714094756319536
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 4/11/2014 12:02:15 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:16:2014 04:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAABAAAAAwABAAEA6GFY1/Dp1hTgzErdYjS6HJxXpBFKktSdHC4ucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           DELL         WN09
FACP           DELL         WN09
HPET           DELL       WN09
MCFG           DELL       WN09
SSDT           AMICPU       PROC
SLIC           DELL         WN09
OSFR           DELL         M08

Hi,
Are all services enabled? including Windows Update service, Background Intelligent Transfer Service and？
If they are, you should reset windows update component.
http://support.microsoft.com/kb/971058
Andy Altmann
TechNet Community Support

Window update will not run... error "windows cannot currently check for updates because the service in not running?"

i am running windows 7 64bit professional on an asus essentio series cm5675 i5 processor with 16gigs of ram
any reason or what is causes the update program/service to not run?

Hi, here is the report generated by the Farbar Service Scanner:
Farbar Service Scanner Version: 31-05-2013 01
Ran by Owner (administrator) on 02-06-2013 at 13:50:39
Running from "C:\Users\Owner\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============
Firewall Disabled Policy:
==================
System Restore:
============
System Restore Disabled Policy:
========================
Action Center:
============
Action Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A} key. The key does not exist.
Windows Update:
============
BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Windows Autoupdate Disabled Policy:
============================
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
Other Services:
==============
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
**** End of log ****

TS1717 I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i wan to add them to my libra

I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i want to add them to my library?

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Windows Update failed to check for updates with error 0x800B0001

Hi all,
I have a WSUS installed on a Windows Server 2008 R2 box, I have a new Windows Server 2012 box (joined to domain) that cannot get updates from the WSUS, whenever I try to search for new updates I receive the following error in event viewer:
Windows Update failed to check for updates with error 0x800B0001
Note: I cannot see the Win2K12 server in the WSUS console under computers node.

I couldn't get it to run even after installing the mentioned KB fixes. So I investigated the error myself, and found a "hack" that seems to fix the issue. Wrote up a small piece on it here:
http://tplive.azurewebsites.net/2013/12/windows-update-error/
You and about a thousand other people have reported "I had already installed [the update], but installing it AGAIN fixed the problem.", which is almost assuredly a simple indication that the original installation of the update failed, and you simply did
not recognize that the installation of the update was not successful.
The fact that the /selfupdate folder was corrupted (read: missing files) pretty much says it all. There's no bug. Your installation of the update simply failed. (Or, the server wasn't healthy to begin with and you got what you got.)
Bottom line: The only known cause for a client-side 0x800B0001 error code is that the WSUS server has not been
properly and completely patched.
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence R Garvin
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

Software Update can't check for updates because of a network problem....after firmware update

I just bought a MBP w/Lion (10.7.4) and ran software update. The first two items I updated were firmware for SMC (ver 1.5) and EFI (ver 2.7) and now my MBP says: "Software Update can't check for updates because of a network problem." However, I can connect to the Internet to surf the web just fine. This is the only update I've made. Can firmware be uninstalled? If I reverted to the image on my external drive that I did with CCC prior to the update, would that fix it?

Hi! i hope i'm able to explain what i worked out and what worked for me. I had the same message coming up "no internet connection, run network/internet diagnosis" etc etc. Internet connection was fine. What i finally did:
Open airport, check internet, internet options ; with me, IPv6 was set as this (the letters are in german order and not in a english order, sorry...):
In system prefs, network/TCP/IP IPv6 was set to "automatic":
I did change the settings in Airport back to "Link Local" and Software Update worked immediately normal whithout restarting the computer.
No idea what changed the settings; however i did run permission repairs beforehand with no connection to any problems, just as a normal kind of 'maintenance routine'.
Hope this helps others, it worked for me.
Cheers
Csico

Software Update can't check for updates because of a network problem.

The software update app fails with following error msgs. But all network functions fine.
+A networking error has occurred: timed out (-1001). Make sure you can connect to the Internet, then try again.+
+Software Update can't check for updates because of a network problem.+
Deleted the software update plist files in $HOME/Library/Preferences, $HOME/Library/Preferences/ByHost, and HD/Library/Preferences, as per some posts. no effect. Problem persists.
Any Ideas?
Thanks

Same here
The last update I managed to do without problems was +Java for Mac OS X 10.5 Update 5+ - since yesterday the update process has become much, much slower and when I try to install +Security Update 2009 005+ and +iTunes 9+, it fails, usually with the aforementioned error, but also sometimes with Error 400 or Error 600, IIRC.

Software update can't check for updates because of a network problem mac

hi i am facing below probelm on my mac ... i have done all the ip setting on my mac Error is software update can't check for updates because of a network problem mac.Can any one please assit me...

Can Some solve my problem.....

"Software update can't check for updates because of a network problem" - help!

Recently, when I perform a software update check on the pulldown Apple menu, I get this error:
"Software update can't check for updates because of a network problem."
The only problem is that my network works just fine. I use the internet and get emails without any problem. But I can't figure how I can fix Software Update.
The only relevant updates have been for Glims and 1Password. Oh, and note the same problem trying to access the App Store; I just get a "Can't connect to the App Store" error.
Any hints?

I have to solve all my own problems.
The problem was due to Little Snitch. Once I upgraded from 2.4.0 to 2.4.2, my system works swimmingly again.
FIXED!

After installing Lion, the Software Update "can't check for updates because of a network problem.But I've no network problem. My internet is working properly. could you help me?

After installing Lion the Software Update "can't check for updates because of a network problem". But I've no network problem. My internet is working properly. Could yoy help me?

Hi All
Same problem this morning but now resoloved.
Update require using the following url support.apple.com/kb/DL1437 update for lion 10.7.1
updates now work with this update
Hope this helps
Thanks

Software Update can't check for updates (Lion)

Just downloaded and installed OSX 10.7. Tried to run Software Update and get the following alert:
'Software Update can't check for updates because of a network problem. The file “index-lion-snowleopard-leopard.merged-1.sucatalog” couldn’t be found on the server “swscan.apple.com”.'
Repaired permissions, created new user account... Issue persists. I'm connected to the internet. Software Update System Preference has no entries in the "Software Installed' tab.

No I haven't tried to get the individually. I will just wait because I am not the only one in our household who's iTunes won't download app updates.
The Software Update error has also now changed to:
Software Update can't check for updates because of a network problem.
A network error has occurred. Check your Internet connection, and then try again.
as opposed to earlier when it read:
Software Update can't check for updates because of a network problem.
The file “index-lion-snowleopard-leopard.merged-1.sucatalog” couldn’t be found on the server “matsus2.matilda.net.au”.
So something has changed in the last few hours. Maybe it's not my computer and just something to do with the apple servers. The matsus2.matilda.net.au is the interesting thing as it has no relevance to our internet or home network.

"Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." Any Help?

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