Windows update cannot currently check for updates

dears
when I Try to update my windows 7 by clicking on windows update ( control panel or windows update) I get some notification saying
"windows update cannot currently check for updates because of the service is not running you may need to restart the computer"
I have tried with 2 solution in internet found but not successeded as below :
1) stop windows update service and rename " SoftwareDistribution" folder in order to be created later after restart aformentioned service" and some solution as for stop "Background Intelligent Transfer Service" before windows
update service even though didnt pass.
2) run windows update troubleshooter to idnetify the problems and fix the issue , it tells me its fixed but nothing there.
I need your support please if somebody encounter that to let me run my windows Update for more information its colored with red.
Ali Hadawe

Hi ,
First of all ,I would you suggest to check the status of the "Windows update "services " and "Background Intelligent Transfer service".Run "Services.msc" to open the services manager.
Someone has tried the following methods to resolve the similar issue,please have a try :
1.go into Windows Update and change the settings to "Never check for updates (not recommended)", click OK, and then change it back to "Install updates automatically".
2.Turn on the Windows Defender and update it .
Here is a link for reference :
windows update cannot currently check for updates because the service is not running window 7 HELP(pay attention to Brook and Gab_Power`s answers)
https://social.technet.microsoft.com/Forums/en-US/ee85d867-ce2f-412f-8c03-f43ab92132cc/windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running-window-7-help?forum=w7itproinstall
If the issue persists, please run the fix it tool in the following link to reset the windows update components to have a check .
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Best regards

Similar Messages

(solved)-Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer

(solved)-Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer
Hetti Arachchige V Aravinda | Network Administrator (B.Sc, MCP, MCTS, MCSA, MCSE, MCITP, CCNA, CEH, MBCS)| http://www.windowstechinfo.com |

Hi,
Glad to see your problem resolved, Hope your experience is helpful with others.
Roger Lu
TechNet Community Support

"Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." Any Help?

Basically, i've tried a number of fixes and so far none have actually solved the problem.
I am running Windows 7 Premium. 6GB RAM. 64-bit Operating System. Intel(R) Core(TM) i5-2410M CPU @ 2.30 GHz.
any help?

2014-05-17   00:36:48:125   3880   3d0   COMAPI   FATAL: Unable to connect to the service (hr=80070424)
2014-05-17   00:36:48:125   3880   3d0   COMAPI   WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-17   00:36:48:125   3880   3d0   COMAPI      - WARNING: Exit code = 0x80070424
2014-05-17   00:36:48:125   3880   3d0   COMAPI   ---------
2014-05-17   00:36:48:125   3880   3d0   COMAPI   -- END -- COMAPI: Search [ClientId = <NULL>]
2014-05-17   00:36:48:125   3880   3d0   COMAPI   -------------
2014-05-17   00:36:48:125   3880   3d0   COMAPI   FATAL: Unable to perform synchronous search. (hr=80070424)
2014-05-17   02:19:57:760   4220   1080   Misc   =========== Logging initialized (build: 7.3.7600.16385, tz: -0400) ===========
2014-05-17   02:19:57:760   4220   1080   Misc      = Process: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\Silverlight.Configuration.exe
2014-05-17   02:19:57:761   4220   1080   Misc      = Module: C:\Windows\SysWOW64\wuapi.dll
2014-05-17   02:19:57:760   4220   1080   COMAPI   FATAL: Unable to connect to the service (hr=80070424)
2014-05-17   02:19:57:761   4220   1080   COMAPI   WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-17   02:19:57:764   4220   1080   COMAPI   FATAL: Unable to connect to the service (hr=80070424)
2014-05-17   02:19:57:764   4220   1080   COMAPI   WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-28   01:54:11:592   11024   37e4   Misc   =========== Logging initialized (build: 7.3.7600.16385, tz: -0400) ===========
2014-05-28   01:54:11:607   11024   37e4   Misc      = Process: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\Silverlight.Configuration.exe
2014-05-28   01:54:11:607   11024   37e4   Misc      = Module: C:\Windows\SysWOW64\wuapi.dll
2014-05-28   01:54:11:591   11024   37e4   COMAPI   FATAL: Unable to connect to the service (hr=80070424)
2014-05-28   01:54:11:607   11024   37e4   COMAPI   WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-28   01:54:11:612   11024   37e4   COMAPI   FATAL: Unable to connect to the service (hr=80070424)
2014-05-28   01:54:11:612   11024   37e4   COMAPI   WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-30   10:55:09:405   3988   1964   Misc   =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30   10:55:09:435   3988   1964   Misc      = Process: C:\windows\system32\wusa.exe
2014-05-30   10:55:09:435   3988   1964   Misc      = Module: C:\Windows\system32\wuapi.dll
2014-05-30   10:55:09:405   3988   1964   COMAPI   ----------- COMAPI: IUpdateServiceManager::AddScanPackageService -----------
2014-05-30   10:55:09:435   3988   1964   COMAPI      - ServiceName = Windows Update Standalone Installer
2014-05-30   10:55:09:435   3988   1964   COMAPI      - ScanFileLocation = C:\cc6856b2c1dde6abb126538628\wsusscan.cab
2014-05-30   10:55:09:435   3988   1964   COMAPI   FATAL: Unable to connect to the service (hr=80070424)
2014-05-30   10:55:09:435   3988   1964   COMAPI   WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-30   10:55:09:435   3988   1964   COMAPI      - Exit code = 0x80070424
2014-05-30   10:57:10:086   3844   1744   Misc   =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30   10:57:10:086   3844   1744   Misc      = Process: C:\windows\Explorer.EXE
2014-05-30   10:57:10:086   3844   1744   Misc      = Module: C:\windows\system32\wucltux.dll
2014-05-30   10:57:10:086   3844   1744   WUApp   FATAL: Failed to cocreate AU object, hr=0X80070424
2014-05-30   10:57:10:086   3844   1744   WUApp   FATAL: Failed to initialize WU app, hr=80070424
2014-05-30   10:57:10:087   3844   1744   WUApp   WARNING: Cannot load updates because AU service is not available, hr=80010108
2014-05-30   10:57:10:087   3844   1744   WUApp   WARNING: Failed to load the update list, error 80010108
2014-05-30   10:57:10:087   3844   1744   WUApp   WARNING: Failed to populate update list with error 80010108
2014-05-30   10:57:10:128   3844   1744   WUApp   WARNING: Error displaying Opted In Service summary: 80070424
2014-05-30   10:57:13:756   3844   1744   WUApp   WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30   10:57:28:620   3844   1744   WUApp   WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30   11:21:21:738   3844   1744   WUApp   WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30   11:21:34:106   3844   1744   WUApp   WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30   11:21:39:978   6252   1784   Misc   =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30   11:21:39:978   6252   1784   Misc      = Process: C:\windows\system32\wuauclt.exe
2014-05-30   11:21:39:978   6252   1784   Misc      = Module: C:\windows\system32\wucltux.dll
2014-05-30   11:21:39:977   6252   1784   CltUI   FATAL: Dialog thread failed for directive Featured Opt-In with error 80070424
2014-05-30   11:21:42:714   3360   19bc   Misc   =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30   11:21:42:714   3360   19bc   Misc      = Process: C:\windows\system32\wuauclt.exe
2014-05-30   11:21:42:714   3360   19bc   Misc      = Module: C:\windows\system32\wucltux.dll
2014-05-30   11:21:42:713   3360   19bc   CltUI   FATAL: Dialog thread failed for directive Featured Opt-In with error 80070424
2014-05-30   11:33:25:762   3844   1744   WUApp   WARNING: Couldn't handle 'Check for Updates' click -- service not running

Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer.

I've read through quite a few post and ran the MGADiag on the system in question.
I tried turning Auto update on and off, rebooted, removed a ton of malware, and have scanned multiple times using Hiron's to make sure it's clean. After all that, it still gets the exact same error referenced in the subject line. At this point I'm in serious
contention to do the 'upgrade' to repair the OS. Windows 7 Home Prem OA is listed on the tag attached to the tower.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {52F22272-F1FB-40AD-A49B-A0AB96812A14}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Lisa\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{52F22272-F1FB-40AD-A49B-A0AB96812A14}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1500778237-1240944580-2367651401</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Inspiron 620 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="6"/><Date>20130222000000.000000+000</Date></BIOS><HWID>C8B03707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7601.0000-0322012
Installation ID: 002473118260879346938185562304514293817714094756319536
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 4/11/2014 12:02:15 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:16:2014 04:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAABAAAAAwABAAEA6GFY1/Dp1hTgzErdYjS6HJxXpBFKktSdHC4ucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           DELL         WN09
FACP           DELL         WN09
HPET           DELL       WN09
MCFG           DELL       WN09
SSDT           AMICPU       PROC
SLIC           DELL         WN09
OSFR           DELL         M08

Hi,
Are all services enabled? including Windows Update service, Background Intelligent Transfer Service and？
If they are, you should reset windows update component.
http://support.microsoft.com/kb/971058
Andy Altmann
TechNet Community Support

Windows update cannot currently check for updates because the service is not running

Running Windows 7 on a Dell N5110.
I get the above message for Windows Updates. Below that it states: Find out more about free software from (null).
I have restarted the computer.
I have run McAffe and MalwareBytes Pro- nothing wrong.
This answer didn't work because the Software Distribution folder was
already empty:
go to services and stop Windows update service
locate C:\Windows\SoftwareDistribution\ folder and delete all its content
start Windows update service
check for update
Under Services:
BITS is set at Automatic(Delayed Start)
Windows Update is also set at Automatic (Delayed Start). It is stopped. If I try to start it, I get the following message: Windows could not start the Windows Update service on local computer. Error 1079: The account specified is different from the account
specified for other services running in the same processes.
In addition, the Windows Update shows nothing under view update history and nothing under hidden updates. Change settings allows me to do absolutely nothing. Red Shield with an x and the options are shaded.
Any help would be greatly appreciated.

Hi,
How's everything now?
If issue persists, please try this link
Services fail to start and you receive an Error 1079 on a computer that is running Windows Server 2008, Windows Vista, Windows 2008 R2 or Windows 7
http://support.microsoft.com/kb/2478117/en-us
Regards
Yolanda
TechNet Community Support

Window update will not run... error "windows cannot currently check for updates because the service in not running?"

i am running windows 7 64bit professional on an asus essentio series cm5675 i5 processor with 16gigs of ram
any reason or what is causes the update program/service to not run?

Hi, here is the report generated by the Farbar Service Scanner:
Farbar Service Scanner Version: 31-05-2013 01
Ran by Owner (administrator) on 02-06-2013 at 13:50:39
Running from "C:\Users\Owner\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============
Firewall Disabled Policy:
==================
System Restore:
============
System Restore Disabled Policy:
========================
Action Center:
============
Action Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A} key. The key does not exist.
Windows Update:
============
BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Windows Autoupdate Disabled Policy:
============================
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
Other Services:
==============
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
**** End of log ****

TS1717 I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i wan to add them to my libra

I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i want to add them to my library?

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Get Windows Explorer when I check for Updates for IOS

I cannot "check for updates" or "restore" IOS on my ipad. I have an ipad 1 (model A1337) and when I select either option it presents me with a windows explorer view of my pc. Any ideas? I have upgraded iTunes to 10.6.3.5. I am currently on IOS 4.2.1

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

ITunes 10.5 Parental Control Issue - Cannot Disable Check for Updates

We are looking at updating to iTunes 10.5 in a large company.
Normally we add the following key to lock parental controls and disable the check for software updates.
This locked or greyed out the check for updates check box. This does not seem to work in the 10.5 release.
This did work in iTunes 10.4.1.10.
Here is the registry key we are using.
[HKEY_LOCAL_MACHINE\SOFTWARE\Apple Computer, Inc.\iTunes\Parental Controls\Default]
"AdminFlags"=dword:00000101
kParentalFlags_Locked
0x00000001
1
kParentalFlags_DisableCheckForUpdates
0x00000100
256
Other parental control options seem to work.
Any suggestions?

Same problem here!
Setting the Keys in HKEY_CURRENT_USER\Software\blabla... works finde but neet to be able to set it global!

Cannot access "check for available downloads"

So, I can download and play any of the free singles.. and I can purchase singles and download them... but I have 58 items including 36 songs from 2 compilations that I have purchased but that will not download as a group.
Every time I click on "Check for Available Downloads" like iTunes keeps telling me, it says "Unable to check for available downloads. The iTunes store is temporarily unavailable. Please try again later."...
Now, is there something wrong with the Check for Available Downloads option? Why would I be able to get individual songs but not able to get groups of songs or any songs that I had paid for previously and was unable to download at that time?
I have done the firewall disable, i have modified my hosts file, I have upgrades itunes, I have run the diagnostics and everythign works (as evidenced by my ability to get singles with out an issue)...
Anyone else having problems with whole albums and compilations and songs that are currently paid for but not downloaded?
Thanx.
Josh

I am currently having the same issue with some movies - very annoying. I also tried having Apple reset my cue - didn't work Please let me know if you get anything to work

Windows disk partition frequently checked for consistency

I have installed Windows XP Pro with bootcamp, using FAT32 format. The installation seemed to go fine, but now about 75% of the time, after I log into my Windows account, the computer spontaneously restarts and tells me that it is Checking the file system on C, and that one of my disks needs to be checked for consistency. Sometimes it finds a problem and fixes it, and other times there are no problems. After the disk is checked/fixed, I can log back into Windows. I tried removing the Windows partition and reinstalling, and the problem remains.
Is this a problem with Mac/bootcamp/how the disk is formated, or with Windows (maybe my copy of the Windows XP install disk?), or something else? Apple's technical support was no help.

Do you write to the Windows partition from OS X? Have you been shutting Windows down normally? If you don't need write access from OS X, I suggest that you convert to NTFS.
See:
http://support.microsoft.com/kb/307881

Windows 7 cannot install drivers for iphone 3gs

i have an issue with my iphone 3gs it will not let me into the phone all i keep getting is emergency calls and switch off, so i tried to connect to my new laptop (windows 7) to restore my phone and it says unable to install drivers to window 7 could someone help please

it says iphone is in recovery mode does anyone know what this means and how to fix

Windows update cannot run because service is not working.

Thinkpad E545, Windows 7 (64 bit) Professional. When I attempt to run Windows Update I get the message "Windows update cannot currently check for updates because the service is not working." Microsoft Fix-It does not help. I found a YouTube posted by Richard Lloyd and followed the steps: the Windows Update service is running, the Background service is running. Several web sources including Microsoft point to an Intel RST driver. I downloaded this driver g1io15ww.exe and ran the file, but still no joy. A solution would be welcome, and Happy Thanksgiving. -- Alan

Hello and welcome,
Your laptop is AMD-based (IIRC) so an Intel driver isn't going to help.
If the update issue is caused by the AHCI driver incorrectly reporting physical sector size (that's what those IRST reports are about) it might be fixed by installing the correct AHCI driver for your laptop:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e5...
There are other reasons for Win update failures, so this isn't a sure thing. Worth a try, maybe. I've personally only seen this issue with Intel hardware.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Please help!!! Cannot run Windows Update in Win 7 Pro after changing new hard-drive. (X201s)

Hi everyone,
I have been using my thinkpad x201s for more than one year by now. And recently I change a new and larger hard drive for my laptop. When I tried the thinkpad rescue and recovery disc on the new hard drive, everything works fine except that I cannot run Windows Updates after the installation was finished. The recovery DVDs were burned directly from the original image stored in the computer when the first I received my laptop last year.
Every time when I try to run the Windows Update, it shows the following: "Windows Update cannot currently check for updates, because the service is not running, you may need to restart your computer."
I restarted my computer later but nothing changed. Can't run Windows Updates and can't even install IE9.
I then moved back to my old hard drive and everything is normal, no problem with Windows Updates. I also tried to create a back-up image by running win 7 Backups and Restore. Later when I changed back to the new drive and followed the instructions to restore my system from the image I created earlier in a USB drive, it worked except that still the system can't run Windows Updates program.
I'm now getting very confused and upset, is it something to do with the software copyright? It's been a week now and I tried to Google the similar problem but no solutions work here. All I want to do is moving my current system to the new hard drive so that I can continue to use my laptop but it just failed updating every time.
Could anyone kindly tell me what to do when changing hard drive in order to avoid the problem I'm dealing with? Sorry I'm not a pro type user and just want my laptop to work appropriately.
My warranty has already expired so I guess the Lenovo Technical Hotline wouldn't answer my questions anymore. Please help!! Much appreciated.
Thanks so much in advance!!

I'm not sure this is the issue, but from your description, it seems as though all you have to do is activate the windows update service. If I were you, I'd search for "Services" in the start menu, open it and look for "Windows Update". Check in its properties that it is set to "Automatic (Delayed)", if it isn't, set it, and start the service, you should then be able to check for updates, be careful though that none of your other programs aren't stopping the service, usually these programs are there to "optimize your performance" or "boost your system",...
Hope this helps.

Windows update on windows 7 laptop will not work

Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.
I am receiving the above message every time I click the ' check for updates' icon. Restarting does not resolve the problem.
I have trawled the internet and found a solution that worked for several people- going to services.msc, closing windows update,
deleting files in c:\windows\software distribution, reopening windows update through services.msc- however this has not resolved the issue for me.
Under systems.msc it is listed as started, automatic (delayed)
The Background Intelligence Transfer service is the same. I have checked the profiles of both programs and there are no discrepancies.
I have used the microsoft fix it program. No effect
Please help!

Installing the Intel Rapid Storage Technology Driver was THE fix for me as well. I had spent many hours on this today trying to resolve the following errors:
Windows Update could not get updates because "the
service was not running" (even though Windows Update and the BITS services and others
were in fact running).
Also Windows Defender Service could not start. I opened the Windows Defender Control Panel applet, it told me it was stopped, I clicked on the Turn On button, while at the same time I monitored the services app (command prompt - services.msc).
I watched the status of Windows Defender service. It kept changing from Stopped to Started just for a second or so, then the service would immediately stop again. In Control Panel, Windows Defender finally timed out
with the same error listed by amerianz: Error 0x8e5e0247: 0x8e5e0247
I tried many things from different search results for these 2 issues. Among other things, after I disabled Antivirus, I stopped WUAUSERV and BITS, renamed Windows\SoftwareDistribution then restarted. I tried a Windows Update
FixIt on the Microsoft FixIt center. It said it found and fixed Windows Update issues, but no change. I tried running SFC /SCANNOW from command prompt. The log said it found corrupted files but this made no difference.
Finally after installing the Intel Rapid Storage Technology Driver, my PC immediately found new hardware and installed a driver. Note: before installing this driver, all hardware listed in
Device Manager already had drivers installed. I was then prompted to reboot. After rebooting, Windows Update still had a red X and could
not check for updates. So I opened the Windows Defender Control Panel applet, which showed that updates were available. This meant of course that the Windows Defender service had started successfully. I then clicked on the
Check for Updates button on Windows Defender, and after several seconds while Windows Defender was looking for updates, I noticed that the
Windows Update icon had appeared in the system tray and Windows was downloading new updates. Both issues fixed. Many thanks.

Windows update cannot currently check for updates

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