Windows Update Causes G500/Win8.​1 to basically lock up

I have a G500 with a Win 8.1 OS and windows update causes for lack of better words a lock up.
What happens is I'll restart the system and Windows Update will kick in with a couple product updates and that will take about ten min or so and then a message pops up Windows update failed reverting system settings do not turn off your PC and a little spinning wheel off to the side that just spins and spins. First time it happened I let it spin for about six hours and then did a system reinstall and everything was fine for about a day or so and Windows Update started up again with the exact same result and I ended up reinstalling the OS again.
I have Windows Update turned completely off right now.
Any idea what is going on and how to correct the problem?

hi scjax2014,
Your issue might be similar to this thread.
The "Failure configuring updates" error message can be caused by a security software that's blocking the update (eg. Norton 360, Mcafee Internet Security, etc.)  or a BIOS setting like Secure Boot.
To isolate, can you try the following:
1. Apply one of the resolution in this microsoft article.
2. If same problem, try to Install the Windows Updates manually by navigating to Control Panel (large icon view) > Windows Update.and select "Check for updates" (Windows will now gather updates applicable for your machine). When finished, click on the important updates install the updates in this order (oldest ones first):
  - Critical Updates (if any)
  - Security Updates
  - Updates for Windows 8
If you still get an error, try to install the updates one by one or three at a time and observe.
Microsoft thread:
Error Code 800f0922 for KB2871690
Let me know how it goes.
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Similar Messages

  • Windows Updates causing PSD files to corrupt?

    I was curious as to if anyone else has ever had an issue with Windows Updates performing (possibly the updates that came out this week for various Microsoft products) in XP causing PSD file corruption in certain files?
    The situation I'm looking at is that one of our users' computer had an update, which installed yesterday. Suddenly, 2-3 PSD files (which I am able to open on my own computer) are giving an error when trying to load of "Could not complete your request because it is not a valid Photoshop document." Tried recreating the prefs folder to no avail.
    The only solution that worked was performing a system restore to a previous date. However then today the computer reinstalled the update again and the files appeared to corrupt again and not open. Other PSD files are still opening fine (as well as importing via Place in Illustrator), its just these particular few that are not (they will not place in Illustrator, giving a similar error message saying it is not a valid file type).
    Any ideas, or anyone else having similar symptoms?

    Hi,
    Uncheck all updates with drivers and check will this help or not.
    ** Say thanks by clicking the "Thumb up" icon which is on the left. **
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

  • Looking for previous post!! Windows update causing flash to not work?

    A few days ago i finally fixed my problem where some automatic updates from windows caused flash to not work on some videos.  I uninstalled these updates, but can't find the question/answer that helped me with my solution.  It had to do with uninstalling 2 windows updates, KBsomething... can anyone direct me to that post??

    Was it this post?
    http://forums.adobe.com/message/4865912#4865912

  • Window update causing printer driver problems

    Hi, I have a laptop running XP and wireless router (WAG54G) and a HP6380 All in one. About 2 nights ago a Windows update installed by itself and rebooted the laptop (even though I have Automatic Updates turned off as they seem to screw with anything these updates occur anyway grr)..
    I went to try and print and found that the 6380 was missing from the list of available printers.. The problem is not with the wireless network (as that is connected and working). I am not sure what this windows update did.. but when I tried to reinstall the drivers for this printer from the disc, it recognised that they were already installed.. So I uninstalled them instead (and it picked up that only parts of the driver remained and it removed those parts).
    So then I tried to do a fresh driver install.. which took a long time as it got stuck at the end...Eventually it came up with an error and so I tried to submit to HP - and was given a desktop icon to click on.. (HP Installation Icon - XP). I have tried it but it tells me to 1)reinstall driver (done that twice - well attempted anyway... or 2) troubleshoot Wireless printing (a non-issue at this stage given that I have no printer driver and I can use the wireless network for other things just fine)
    Does anyone have any suggestions please> In the past when Windows updates have caused issues I have used System Restore to roll back but that is only a temporary solution - as Windows insists on updates that I dont want!
    Many thanks!
    This question was solved.
    View Solution.

    If you have the original HP software CD, look in the ccc/utils folder for an L3_unintsall (or similar).  Run it for a very thorough uninstall.
    Reboot.
    Now, get the latest software for your printer from the "Support & Driver" link at the top of this page.  DO NOT reinstall from the CD (a good rule in general is to not use software CDs, but go to the manufacturer's web site for the latest and greatest).
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Window Update causing system lockup

    I have a thousand questions on This computer.  But the immediate question.  I hope it will not take to long to get an answer on this one..  Two questions, actually.  Cause to start figuring this I really need to know these two things:
    1. How do I find out what version Bios I have on this computer, so I can know whether it actually needs the BIOS flashed.
    2.  I have had to "restore" my son's laptop type b570, twice now after installing the mandatory updates being offered by Microsoft Updates.  For Window 7, 64 Bit, home version.  Is there a freak issue that I need to know about here?!!

    Hi
    Welcome To Lenovo Community
    We are really sorry to hear about the issue you are facing,  
    Based from what i read in your post, seems some MS updated is causing system failure
    There are various reasons which can cause such issue. Please refer below link for various issue and resolution
    http://support.microsoft.com/ph/6527
    http://pcsupport.about.com/od/system-security/a/prevent-windows-update-problems.htm
    For checking the Bios version of the system you can open system information under Accessories >system tools under system summary you can find the Bios version and date details
    You may refer this Link  for Bios & Driver Updates
    Do give this a try and let us know
    Hope This Helps
    Cheers!!!
    WW Social Media
    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
    Follow @LenovoForums on Twitter!
    How to send a private message? --> Check out this article.
                            English Community   Deutsche Community   Comunidad en Español

  • Windows update causing BSOD in my new B50-30 with DRIVER-IRQL error

    Hi folks - I'm really hoping someone else has found a way to deal with a similar issue.
    I bought a b50-30 about three weeks ago, and everything has been fine until the latest rounds of Windows updates. During the normal update blue screen, It got stuck (I gave it 24 hours just in case!) on "update 5 of 31", so I eventually had to force restart. That led to a blue screen with the annoying smiley emoticon for a frown, and it claimed to be "collecting some error I fo and then we'll restart for you" but it showed a 0% progress reading, which didn't change during the 12 hours I (patiently) let it run. The specific error message was DRIVER-IRQL-NOT-LESS-OR-EQUAL. Eventually I force-restarted a second time and went into Safe Mode, and the updates appeared to restart and make progress. Eventually the computer started normally again. Victory?
    All was fine for a week, and then the bloody thing got stuck on the next round of infernal Windows updates, this time not getting past "28 of 61 updates". When I force restart, I get the BSOD with the same DRIVER-IRQL error message and the same 0% progress reading that won't make progress no matter how long I leave it. Unfortunately, this time, opening in safe mode won't work for me, as it merely brings me back to the identical BSOD screen. Now I have no way to restart the bloody thing at all (other than going for a full recovery, which I'm hoping to be able to avoid). I also tried the "refresh" function, which went through the percentage progress fully, but resulted in the same BSOD. Interestingly, it won't allow me to "restore".
    Does anyone have any brilliant advice, other than throwing it out a window and never buying either Lenovo or Windows again?
    Thanks all
    EJS

    hi Arie,
    Welcome to the Forums.
    If you;re able to see the SSD in the BIOS and/or see it under Disk Management while using the stock HDD then you may want to consider the following:
    1. Boot from the stock HDD and update the BIOS
    BIOS Update Utility - Ideapad 305-15IBY, Lenovo B40-30, B50-30, B50-30 touch, E40-30 Laptops
    2. Update the SSD's firmware to  MU02 (latest as of this writing).
    http://www.crucial.com/usa/en/support-ssd-firmware
    3. Using the stock HDD, connect the Crucial SSD and convert the volume to MBR first to see if there's a compatibility using the drive as GPT.
    If none of the above methods works then there's likely a compatibility issue with the SSD's controller and/or the BIOS (similar to this thread). In this case, consider using a different brand (e.g., Samsung) and observe.
    Regards

  • Why are my windows updates causing my computer to fail to start?

    i have an hp pavilion dv7 notebook pc and i recently was forced to do windows updates. it was a total of 77 updates. when i tried to turn my computer back on i had to do a hard shut down. when i started it for the 3rd time it gave me the message that my computer failed to start. then i had to do a system restore to before the updates. now i have to shut down and i have to do the updates again. i don't know if i should do. is there anyway to make the updates so they do not mess up my computer again.

    Hi,
    Uncheck all updates with drivers and check will this help or not.
    ** Say thanks by clicking the "Thumb up" icon which is on the left. **
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

  • Windows Update Causing CS6 Photoshop x64 to crash at "Measuring Memory"

    Hello,
         This started on the 28th when we received a batch of Windows updates on our machines. The next day the eight users who have this installed are no longer able to open the 64 bit version of Photoshop. Each time it will get to "Measuring Memory" and then crash with no events in the Event Viewer. I have tried to remove the Windows updates manually with no luck. The only way to get it back to working is to do a System Restore. When doing some troubleshooting I discovered that if I use log in on the workstation that is crashing with my account then Photoshop 64 bit will open for me and get past the measuring memory. So I tried to figure out what relationship photoshop has with the users account and all I found was the users "Settings/Preferences". I had the user log back in and went to the location of that file and removed the 64 bit version. I then opened Photoshop back up and it created a new file but still crashed on measuring memory.
    If you have other suggestions or knowledge of what else is tied to the users account. I should also mention that the 32 bit version works fine on the machine for all the users.
    Thank you for your help.

    Bump. Still looking for help.
    I have tried to run all Windows updates and then uninstall and re install Adobe Photoshop both 32-bit and 64-bit. The system still crashes. In the event viewer I am getting this:
    Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
    Faulting module name: dvamarshal.dll, version: 6.0.0.0, time stamp: 0x4f61b977
    Exception code: 0xc0000005
    Fault offset: 0x000000000001b209
    Faulting process id: 0x227c
    Faulting application start time: 0x01cfc3a1a2727748
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
    Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\dvamarshal.dll
    Report Id: 04be023e-2f95-11e4-b172-d89d67c62d04
    I have also updated the video card driver on this machine. Windows 7 Pro, Adobe CS6 Master Collection, 32 GB RAM, and Quadro K5000 video card.

  • 'Laserjet 1022n Windows Update' causing printing problems: print jobs don't stop printing

    Hello,
    a few days ago, I installed the Laserjet 1022n Windows Update on my Windows 7 64 bits and since then, I can't print a page normally: the page doesn't stop printing. I am using a network port with TCP/IP.
    I made several trials to solve this problem:
    - uninstall the printer driver and installing it again (I tried the last version on the HP site and an older one that worked perfectly before)
    - update the firmware of the printer to the last version on the HP site.
    When I pause the printer and start the print job, you see it arriving in the list. Resuming the printer, the print starts on the printer but you see that the job stays in the list, flashing again and again. The printer keeps printing the same page.
    I don't know what I can do to solve this problem. There is no mean of uninstalling the HP Laserjet 1022n software update because it doesn't appear in the list of installed programs (well on the list of the done updates by the way op windows updates).
    I have the same problem printing on the same printer from another Windows  7 PC (with the same windows update done)
    But I have no problem printing with my laptop on another network printers.
    Is there someone having the same problem and how to solve it ?
    Thanks for answering
    This question was solved.
    View Solution.

    I found the solution on this site : http://www.tomshardware.co.uk/forum/59912-29-1022n-printer-stop-printing
    You just have to uncheck the chekbox "Enable two-way communication" on the "Ports" tab of the printer properties and it works normally again !!!!

  • Windows update causes all programs to fail

    Just recovered from windows update using system restore. After the update, no programs would run and gave an error something like "cannot access this program - do you want to remove it". The updates are the 7 most recent updates for windows 7.
    We have windows 7 pro sp1.

    Hi cisz,
    ""Installation failure." (Windows failed to install update.)"
    It seems that some updates has not been installed correctly ,please check for any failed updates from the update history (Control Panel\All Control Panel Items\Windows Update\View update history)
    Please take the following steps to have a troubleshoot and then check for update manually again (Manually create a restore point before checking for updates):
    1.If there is any third party antivirus software installed ,please turn them off temporarily .
    2.Run the built-in troubelshoot tool to have a diagnostic :
    Control Panel\All Control Panel Items\Troubleshooting\All Categories\Windows Update
    3.Clear the update cache :
    net stop wuauserv
    cd %systemroot%\SoftwareDistribution
    ren Download Download.old
    net start wuauserv
    After all the updates installed ,please restart the machine to make them take effect .If there is still any update installed failed, it is recommended to manually download it and install it to have a check .
    Best regards
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Has the latest Windows Update caused your users issues?

    Are the prompts you're referring to related to UAC? If so, that can be adjusted. Anyways, I haven't had a single issue with any of the machines that have been updated this week. This goes for Win 8.1 and Win 7 machines. :)

    Since Wednesday I've had 3 different Remote Salesmen (Surface Pro 2 users) report that their computers have either crashed or have been giving annoying prompts for any program they've tried to run. Probably not related but a Windows 7 Pro user randomly mentioned that their USB ports stopped working after an update. On the Surface users I noticed each had a Windows Update installed on 7/14.
    Has anyone experienced an uptick in Surface tablets or Windows 7 Pro workstations since the latest Windows update?
    This topic first appeared in the Spiceworks Community

  • Windows Updates Causing CFMX7 and CF8 to no longer run.

    My CFMX7 and CF8 developer's copy will no longer run on my
    computer. The only thing I've done is install window's updates.
    Now, every time I reboot, I have to restore to a date about 2 weeks
    ago. Then it will run until I have to reboot again. Then I have to
    restore again. I have no idea what to do about this. Any help would
    be appreciated.
    I have both CFMX7 and CF8 installed to run as stand alone
    concurrent systems. CFMX7 is supposed to run on port 8500. CF8 is
    set to run on 8501. And both DO run, but only when I restore after
    reboots.
    The only thing I can think of doing at this point is
    uninstalling both CF servers and reinstalling them. This will be a
    hastle, though, since I'll have to re-setup all my ODBC sources and
    copy my wwwroot folders, hoping I don't forget anything else that
    I'll have to reset in the adminstrators after I reinstall. This
    would be my last choice of action, but I have to act soon as this
    is interfering with my dev work with customers.
    Anyone have any suggestions?

    Zy Forever wrote:
    > Thanks Ian. Can you give me more information on this, or
    tell me where to look to find it?
    The exact location depends on what flavor of CF you have
    installed,
    server, multi-home, j2ee, etc.
    But there are a collection that in CF 7 where all called
    neo-xxx.xml. I
    believe the xml file names are similar for CF 8.
    If you copy the desired xml file from your old installation
    into a new
    installation and then restart the CF server all the settings
    can be
    restored.
    If you are using enterprise or development license servers
    you can also
    achieve the above using the built in CAR (ColdFusion Archive)
    feature of
    the administrator.

  • Windows updates causing LV2009 to lockup constantly?

    Anyone else notice this?
    My machine autoupdated lastnight and today LV 2009 has "stopped responding" and needed to killed with the task manager 20 times already today.
    I am not doing anything today I was not doing all day yesturday...
    This is happening even when just editing a block diagram.
    I received these updates lastnight and our system policies are set to not allow removal of any updates through add/remove...
    Windows XP
    Update for Windows XP (KB970430)
    Wednesday, December 09, 2009
    Automatic Updates
    Office 2003
    Update for Microsoft Office Outlook 2003 Junk Email Filter (KB976882)
    Wednesday, December 09, 2009
    Automatic Updates
    Windows XP
    Security Update for Windows XP (KB974318)
    Wednesday, December 09, 2009
    Automatic Updates
    Office 2003
    Security Update for Microsoft Office 2003 (KB975051)
    Wednesday, December 09, 2009
    Automatic Updates
    Windows XP
    Cumulative Security Update for Internet Explorer 8 for Windows XP (KB976325)
    Wednesday, December 09, 2009
    Automatic Updates
    Windows XP
    Security Update for Windows XP (KB973904)
    Wednesday, December 09, 2009
    Automatic Updates
    Windows XP
    Security Update for Windows XP (KB974392)
    Wednesday, December 09, 2009
    Automatic Updates
    Windows XP
    Update for Windows XP (KB971737)
    Wednesday, December 09, 2009
    Automatic Updates
    Windows XP
    Windows Malicious Software Removal Tool - December 2009 (KB890830)
    Wednesday, December 09, 2009
    Automatic Updates
    Message Edited by RTSLVU on 12-09-2009 11:28 AM

    Not sure if it was because of the updates but I had worked overnight on Thursday, had a bunch of changes to my code, and when I went to save it to my thumb drive for a backup (and to transfer it to my customer's computer when I got on site), my laptop froze. When I shut it down by holding the power button down it then wouldn't reboot. When I got to the customer's site a couple of hours later (feeling pretty sick at the prospect of having lost about 12 hours of work, not to mention a defunct laptop) it booted and I was able to copy the "stuff", but within a few minutes I got a "blue screen of death crash". The laptop was working pretty well, no particular "twitches" until the update.
    Anyone have a FAQ or link to how to most easily, and safely, roll back the updates? The stuff I get when I Google seems to be related to driver roll backs.
    Thanks,
    Putnam
    Certified LabVIEW Developer
    Senior Test Engineer
    Currently using LV 6.1-LabVIEW 2012, RT8.5
    LabVIEW Champion

  • SCOM 2012 monitoring IIS - windows updates generate SCOM alerts

    We are using SCOM 2012 to monitor our environment. There is a logic implemented to suppress alerts (using maintenance mode) when Windows Updates cause system reboot.
    We followed:<o:p></o:p>
    http://operatingquadrant.com/2009/08/15/scom-automatically-starting-maintenance-mode-when-servers-are-rebooted-for-patching/<o:p></o:p>
    Basically when in system event log event id 1074 appears then system is put in Maintenance mode. There is a problem with some IIS web servers - they
    generate a lot of alerts when Windows Updates are installed (e.g. Microsoft Windows Internet Information Services 2003 Application Pool is Unavailable)
    and before windows reboot. In details:
    5:08 AM - Windows update installation in event log (event id 19)e.g. 
    Installation Successful: Windows successfully installed the following update: Security Update for Microsoft .NET Framework 4 on Windows Server 2003, Vista, Windows 7, Server 2008 x86 (KB2972106)
    5:09 AM - SCOM generates alerts: Microsoft Windows Internet Information Services 2003 Application Pool is Unavailable
    5:17 AM - event id 1074: The process winlogon.exe has initiated the restart of computer. SCOM put this server in Maintenance mode.
    After 5:17 AM no more alerts generated by SCOM 
    We cannot change our logic and put system in maintenance mode based on event ID 19 (windows update installation) because there are a
    lot of event ID 19 events generated almost every day. So we do not want to put our server in maintenance mode each time when windows updates are installed. Just when windows update installation cause some IIS features stops. Any idea?

    For issue 1074, You can refer below link
    http://theitcrownd.blogspot.com/2012/01/set-up-automatatic-scom-maintenance.html
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
    Mai Ali | My blog: Technical | Twitter:
    Mai Ali

  • Outlook 2010 and 2013 hang on when starting up after recent Windows Updates (April 2014)

    Hello all,
    I have roughly 140 or so installs of Outlook in my organization and I have been getting reports of Outlook hanging on startup.  It seems to be associated with a windows update but I don't know which one.  I have had success resolving the issue
    by rolling back the recent updates (using system restore), but in this one case, there were 30 or so updates that were rolled back.  Unfortunately, I had move quick on that computer.  I had another computer yesterday with the same issue and have
    a report of yet another today.  I need to figure this out before it becomes and epidemic!  Anyone else seeing this?  It does not appear to effect everyone.

    Hi,
    If you are sure that recent Windows Updates caused this issue, We recommend you to remove the newly installed updates.
    You don't have to roll back using system restore, just go to Control panel>Program and features>View installed updates and uninstall newly installed updates.
    I currently haven't observed any user report the same issue. If this is confirmed by Microsoft that some recently released updates cause Outlook hangs problem, there will be a fixed version published later on; either a newer version or a new KB article.
    Thanks,
    Ethan Hua CHN
    TechNet Community Support

Maybe you are looking for