Windows Update Failed Due To Services Stopped
Generally, the Windows Update issue can be caused by one of the following factors:
I. The Windows Update service has been stopped.
II. Corrupted Windows Update Temporary folder.
In order to narrow down the cause of this issue and resolve it, you can refer to the following steps. After finishing each step, please check the result again on the Windows Update website.
NOTE: Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend we temporarily disable or shut them down and then try accessing Windows Update later. Please understand that you are disabling these programs only for the purpose of troubleshooting and you can re-enable these programs after your finish troubleshooting.
Step 1: Verify the relevant Windows Update services
I. Click the " Start " Button, in “ Search ” bar, type: " services.msc " (without quotes) and press Enter. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
II. Double click the service " Windows Update ".
III. Click on the " General " tab; make sure the " Startup Type " is " Automatic " or " Manual ". Then please click the " Start " button under " Service Status " to start the service.
IV. Please repeat the above steps with the " Background Intelligent Transfer Service " service.
You can also temporarily stop these services, restart the computer, and then start these services again.
Step 2: Rename the Windows Update Softwaredistribution folder
This problem may occur if the Windows Update Software distribution folder has been corrupted. You can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time you visit the Windows Update site.
I. Close all the open windows.
II. Click the " Start " Button, click " All programs ", and click " Accessories ".
III. Right-click " Command Prompt ", and click " Run as administrator ".
IV. In " Administrator: Command Prompt " window, type in " net stop WuAuServ " (without the quotes) and press Enter.
Note : Please look at the cmd window and make sure it says that it was successfully stopped before you try to rename the folder.
V. Click the Start Button, in the " Start Search " box, type in " %windir% " (without the quotes) and press Enter.
VI. In the opened folder, look for the folder named " SoftwareDistribution ".
VII. Right-click on the folder, select Rename and type " SDold " (without the quotes) to rename this folder.
VIII. While still in the " Administrator: Command Prompt " window, type the command " net start WuAuServ " (without the quotes) in the opened window to restart the Windows Updates service.
Note : Please look at the cmd window and make sure it says that it was successfully started .
Clicking Kudos! Is a nice way to say Thank You if this helped you or resolved your problem. Also " Accept It As A Solution" so that others get a benefit from it..
- Aves..
thanks phillip, i did that, and i also did it again when the tech who
called me back asked me to do that. it did not work I don't know what
else to do,
i bought adobe package for school which has everything for creative
suite, can i reload disc and only reinstall adobe acrobat and reader?
those are the only two i am having issues with
btw, i scheduled two call back times, and after they called me back
from adobe, i was put on hold for a long time, when the person finally
answered, i was disconnected, tried a second attempt, it happened
again, no return phone call from them, i wasted over 3 hours last
night, with still no solution.
Similar Messages
-
Windows Update failed to check for updates with error 0x800B0001
Hi all,
I have a WSUS installed on a Windows Server 2008 R2 box, I have a new Windows Server 2012 box (joined to domain) that cannot get updates from the WSUS, whenever I try to search for new updates I receive the following error in event viewer:
Windows Update failed to check for updates with error 0x800B0001
Note: I cannot see the Win2K12 server in the WSUS console under computers node.I couldn't get it to run even after installing the mentioned KB fixes. So I investigated the error myself, and found a "hack" that seems to fix the issue. Wrote up a small piece on it here:
http://tplive.azurewebsites.net/2013/12/windows-update-error/
You and about a thousand other people have reported "I had already installed [the update], but installing it AGAIN fixed the problem.", which is almost assuredly a simple indication that the original installation of the update failed, and you simply did
not recognize that the installation of the update was not successful.
The fact that the /selfupdate folder was corrupted (read: missing files) pretty much says it all. There's no bug. Your installation of the update simply failed. (Or, the server wasn't healthy to begin with and you got what you got.)
Bottom line: The only known cause for a client-side 0x800B0001 error code is that the WSUS server has not been
properly and completely patched.
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence R Garvin
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds. -
Picked the "try" button for Photoshop and got an error "update failed" contact customer service (49) What do i need to do?
Troyb50915784 for information on how to resolve Error 49 please see Error downloading and installing Creative Cloud application. You are welcome to update this discussion if you have any questions regarding the steps listed within the discussion.
-
Windows Update failing with 80200056
Hi,
I have recently installed Windows Server 2012 R2 Standard as guest OS on Windows Server 2012 Standard with Hyper-V as host.
All attempts to download and install updates using Windows Update have been failing with 80200056 error code.
Here is what event log recorded:
Log Name : Microsoft-Windows-WindowsUpdateClient/Operational
Source : WindowsUpdateClient
Message : Windows Update failed to download an update.
Please help.Might try downloading and installing update rollup.
http://support.microsoft.com/kb/2887595
http://www.microsoft.com/en-us/download/details.aspx?id=41076
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. -
Windows 8 Windows Update fails with error 80244FFF
Windows 8 Windows Update fails with error 80244FFF
Hi @SURAJITsaha ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 14-b049tu Sleekbook and issues with a Windows update.
Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase.
Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues.
Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.
You might have to temporarily disable your virus protection.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
Windows Update fails on Server 2012 R2 Virtual Machine
I have set up a virtual network with two virtual machines. The first VM is Server 2008 R2 and is set up as a domain controller. The second VM is Server 2012 R2, and has been joined to the domain. The DC (TestVM1) is also set up as a DNS server.
From TestVM2 (Server 2012 R2), I am able to log in using a domain login, and I am able to browse to a public website.
I was able to run Windows Updates from TestVM1, but when I attempt to run Windows Updates from TestVM2, it fails.
The Windows Update client shows "Error(s) found:" and "Code 8024402F".
Errors in WindowsUpdate.log include
2014-10-17 18:26:14:235 800 950 Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2014-10-17 18:26:26:238 800 950 Misc WARNING: Send failed with hr = 80072ee7.
2014-10-17 18:26:26:238 800 950 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-10-17 18:26:26:238 800 950 Misc WARNING: Send request failed, hr:0x80072ee7
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://v4.download.windowsupdate.com/c/msdownload/update/others/2014/08/13518740_b1b71791444e5dec0018bcd60303445108442c12.cab>.
error 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_CONTENT_TYPE) for X-CID failed. error 0x80072ef3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: DownloadCabFile: failed to get CDN Provider for error reporting, hr = 0X80072EF3
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_CONTENT_TYPE) for X-CCC failed. error 0x80072ef3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: DownloadCabFile: failed to get CDN Country for error reporting, hr = 0X80072EF3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: Failed to download cab file from
http://download.windowsupdate.com/c/msdownload/update/others/2014/08/13518740_b1b71791444e5dec0018bcd60303445108442c12.cab with error 0x8024402c
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 34, Old Count = 60
2014-10-17 18:26:26:317 800 950 PT + SyncUpdates round trips: 1
2014-10-17 18:26:26:317 800 950 PT WARNING: Sync of Updates: 0x8024402f
2014-10-17 18:26:26:317 800 950 PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2014-10-17 18:26:26:317 800 950 Agent * WARNING: Failed to synchronize, error = 0x8024402F
2014-10-17 18:26:26:317 800 950 Agent * WARNING: Exit code = 0x8024402F
This is blocking further work. Assistance would be greatly appreciated.I am having the exact same issue. Fresh build of Server 2012 R2 from the Microsoft Volume Licensing ISO. I tried before and after joining to the domain. Same error every time. Firewall is turned off. No AV. We do have a cloud proxy service, but I bypassed
that as a test and got the same error message. I also tried to stop wuauserv and cleaning out the folder and starting it back up. No joy as well. This is a VM server running on ESXi 5.1. Server 2008 servers dont seem to have
an issue. Server 2012 server don't seem to have an issue. Only this new Server 2012 R2 server. My logs are below:
2014-10-28 14:28:46:104 696 4a4 AU ########### AU: Uninitializing Automatic Updates ###########
2014-10-28 14:28:46:104 696 4a4 WuTask Uninit WU Task Manager
2014-10-28 14:28:46:198 696 4a4 Service *********
2014-10-28 14:28:46:198 696 4a4 Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-10-28 14:28:46:198 696 4a4 Service *************
2014-10-28 14:29:24:198 696 5c8 Misc =========== Logging initialized (build: 7.9.9600.17092, tz: -0400) ===========
2014-10-28 14:29:24:198 696 5c8 Misc = Process: C:\Windows\system32\svchost.exe
2014-10-28 14:29:24:198 696 5c8 Misc = Module: c:\windows\system32\wuaueng.dll
2014-10-28 14:29:24:198 696 5c8 Service *************
2014-10-28 14:29:24:198 696 5c8 Service ** START ** Service: Service startup
2014-10-28 14:29:24:198 696 5c8 Service *********
2014-10-28 14:29:24:214 696 5c8 Agent * WU client version 7.9.9600.17092
2014-10-28 14:29:24:214 696 5c8 Agent * Base directory: C:\Windows\SoftwareDistribution
2014-10-28 14:29:24:214 696 5c8 Agent * Access type: No proxy
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Agent * Network state: Connected
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-10-28 14:29:24:510 696 5c8 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2014-10-28 14:29:24:510 696 5c8 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2014-10-28 14:29:24:542 696 5c8 DtaStor Data store successfully created
2014-10-28 14:29:24:542 696 5c8 Agent *********** Agent: Initializing global settings cache ***********
2014-10-28 14:29:24:542 696 5c8 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2014-10-28 14:29:24:542 696 5c8 Agent * WSUS server: <NULL>
2014-10-28 14:29:24:542 696 5c8 Agent * WSUS status server: <NULL>
2014-10-28 14:29:24:542 696 5c8 Agent * Target group: (Unassigned Computers)
2014-10-28 14:29:24:542 696 5c8 Agent * Windows Update access disabled: No
2014-10-28 14:29:24:542 696 5c8 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2014-10-28 14:29:24:542 696 5c8 WuTask WuTaskManager delay initialize completed successfully..
2014-10-28 14:29:24:542 696 5c8 Report WARNING: Failed to initialize event uploader for new server {9482F4B4-E343-43B6-B170-9A65BC822C77} with hr = 8024043d.
2014-10-28 14:29:24:542 696 5c8 Report CWERReporter::Init succeeded
2014-10-28 14:29:24:542 696 5c8 Agent *********** Agent: Initializing Windows Update Agent ***********
2014-10-28 14:29:24:542 696 5c8 DnldMgr Download manager restoring 0 downloads
2014-10-28 14:29:24:557 696 5c8 AU ########### AU: Initializing Automatic Updates ###########
2014-10-28 14:29:24:557 696 5c8 AU AIR Mode is disabled
2014-10-28 14:29:24:557 696 5c8 AU # AU disabled through User preference
2014-10-28 14:29:24:557 696 5c8 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-10-28 14:29:24:557 696 5c8 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2014-10-28 14:29:24:557 696 5c8 AU AU finished delayed initialization
2014-10-28 14:29:24:557 696 234 DnldMgr Asking handlers to reconcile their sandboxes
2014-10-28 14:29:35:776 696 578 IdleTmr Incremented idle timer priority operation counter to 1
2014-10-28 14:29:37:307 696 52c AU Triggering AU detection through DetectNow API
2014-10-28 14:29:37:307 696 52c AU Triggering Online detection (interactive)
2014-10-28 14:29:37:323 696 5c8 AU #############
2014-10-28 14:29:37:323 696 5c8 AU ## START ## AU: Search for updates
2014-10-28 14:29:37:323 696 5c8 AU #########
2014-10-28 14:29:37:323 696 5c8 SLS Retrieving SLS response from server...
2014-10-28 14:29:37:323 696 5c8 SLS Making request with URL
HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Proxy List used: <172.25.7.9:80> Bypass List used : <(null)> Auth Schemes used : <None>
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Send request failed, hr:0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092>.
error 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072ee2.
2014-10-28 14:29:58:339 696 5c8 SLS FATAL: GetResponse failed with hresult 0x80072ee2...
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data and init parser, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
2014-10-28 14:29:58:339 696 5c8 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EE2
2014-10-28 14:29:58:339 696 5c8 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 7; does use network; is not at background priority
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented PDC RefCount for Network to 1
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented idle timer priority operation counter to 2
2014-10-28 14:29:58:385 696 5c8 Report *********** Report: Initializing static reporting data ***********
2014-10-28 14:29:58:385 696 5c8 Report * OS Version = 6.3.9600.0.0.196880
2014-10-28 14:29:58:385 696 5c8 Report * OS Product Type = 0x00000007
2014-10-28 14:29:58:401 696 5c8 Report * Computer Brand = VMware, Inc.
2014-10-28 14:29:58:401 696 5c8 Report * Computer Model = VMware Virtual Platform
2014-10-28 14:29:58:401 696 5c8 Report * Platform Role = 1
2014-10-28 14:29:58:401 696 5c8 Report * AlwaysOn/AlwaysConnected (AOAC) = 0
2014-10-28 14:29:58:401 696 5c8 Report * Bios Revision = 6.00
2014-10-28 14:29:58:401 696 5c8 Report * Bios Name = PhoenixBIOS 4.0 Release 6.0
2014-10-28 14:29:58:401 696 5c8 Report * Bios Release Date = 2013-08-16T00:00:00
2014-10-28 14:29:58:401 696 5c8 Report * Bios Sku Number unavailable.
2014-10-28 14:29:58:401 696 5c8 Report * Bios Vendor = Phoenix Technologies LTD
2014-10-28 14:29:58:401 696 5c8 Report * Bios Family unavailable.
2014-10-28 14:29:58:401 696 5c8 Report * Bios Major Release = 4
2014-10-28 14:29:58:401 696 5c8 Report * Bios Minor Release = 6
2014-10-28 14:29:58:401 696 5c8 Report * Locale ID = 1033
2014-10-28 14:29:58:401 696 5c8 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:401 696 5c8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:29:58:432 696 b0c Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:432 696 b0c Agent *************
2014-10-28 14:29:58:432 696 b0c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:432 696 b0c Agent *********
2014-10-28 14:29:58:432 696 b0c Agent * Online = Yes; Ignore download priority = No
2014-10-28 14:29:58:432 696 b0c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-10-28 14:29:58:432 696 b0c Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2014-10-28 14:29:58:432 696 b0c Agent * Search Scope = {Machine & All Users}
2014-10-28 14:29:58:432 696 b0c Agent * Caller SID for Applicability: S-1-5-21-600452275-980750782-2124898778-9669
2014-10-28 14:29:58:432 696 b0c SLS Retrieving SLS response from server...
2014-10-28 14:29:58:432 696 b0c SLS Making request with URL
HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\sls.cab with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3958.tmp with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "117cab2d-82b1-4b5a-a08c-4d62dbee7782"
2014-10-28 14:29:59:135 696 b0c SLS FATAL: SLS:CSLSRequest::RetrieveAdditionalAttributesIfRequired: CoCreateInstance failed with 0x80040154.
2014-10-28 14:29:59:135 696 b0c Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
2014-10-28 14:29:59:135 696 b0c Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2014-10-28 14:29:59:135 696 b0c Setup Checking for agent SelfUpdate
2014-10-28 14:29:59:135 696 b0c Setup Client version: Core: 7.9.9600.17092 Aux: 7.9.9600.17031
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2014-10-28 14:30:00:151 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:151 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP3D51.tmp with dwProvFlags 0x00000080:
2014-10-28 14:30:00:167 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:167 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:167 696 b0c Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2014-10-28 14:30:00:167 696 b0c Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2014-10-28 14:30:00:167 696 b0c Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-10-28 14:30:00:323 696 b0c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-10-28 14:30:00:323 696 b0c PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2014-10-28 14:30:01:104 696 b0c PT WARNING: Cached cookie has expired or new PID is available
2014-10-28 14:30:01:104 696 b0c PT WARNING: PTWarn: Anonymous plug-in skipped for WU
2014-10-28 14:30:01:198 696 b0c Agent Reading cached app categories using lifetime 604800 seconds
2014-10-28 14:30:01:198 696 b0c Agent Read 1 cached app categories
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: Failed to validate cab file digest downloaded from
http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9242543_a77d372b9c8b13c599a3daf4b321ea1903da9a72.cab with error 0x80091007
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 57, Old Count = 60
2014-10-28 14:30:41:151 696 b0c PT + SyncUpdates round trips: 14
2014-10-28 14:30:41:151 696 b0c PT WARNING: Sync of Updates: 0x8024402f
2014-10-28 14:30:41:151 696 b0c PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2014-10-28 14:30:41:151 696 b0c Agent * WARNING: Failed to synchronize, error = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent * WARNING: Exit code = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent *********
2014-10-28 14:30:41:151 696 b0c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:30:41:151 696 b0c Agent *************
2014-10-28 14:30:41:151 696 b0c Agent WARNING: WU client failed Searching for update with error 0x8024402f
2014-10-28 14:30:41:151 696 b0c IdleTmr WU operation (CSearchCall::Init ID 1, operation # 7) stopped; does use network; is not at background priority
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented PDC RefCount for Network to 0
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented idle timer priority operation counter to 1
2014-10-28 14:30:41:151 696 6fc AU >>## RESUMED ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:30:41:151 696 6fc AU # WARNING: Search callback failed, result = 0x8024402F
2014-10-28 14:30:41:151 696 6fc AU #########
2014-10-28 14:30:41:151 696 6fc AU ## END ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:30:41:151 696 6fc AU #############
2014-10-28 14:30:41:151 696 6fc AU All AU searches complete.
2014-10-28 14:30:41:151 696 6fc AU # WARNING: Failed to find updates with error code 8024402f
Derek
Systems Engineer
Derek Desktop Engineer -
Windows Update fails with 80072EFE on Windows 8.1
Checking for updates fails on Windows 8.1 with error 80072EFE. Connectivity is normal, Antivirus apart from Defender is not installed. DNS Caches were flushed. The following is in the windowsupdate.log:
Please advice.
2014-03-18 07:40:04:140 1092 19a4 AU Triggering AU detection through DetectNow API
2014-03-18 07:40:04:140 1092 19a4 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2014-03-18 07:40:04:140 1092 19a4 AU Triggering Online detection (interactive)
2014-03-18 07:40:04:142 1092 b30 AU #############
2014-03-18 07:40:04:142 1092 b30 AU ## START ## AU: Search for updates
2014-03-18 07:40:04:142 1092 b30 AU #########
2014-03-18 07:40:04:142 1092 b30 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2014-03-18 07:40:04:143 1092 b30 IdleTmr WU operation (CSearchCall::Init ID 10) started; operation # 37518; does use network; is not at background priority
2014-03-18 07:40:04:143 1092 b30 IdleTmr Incremented PDC RefCount for Network to 1
2014-03-18 07:40:04:143 1092 b30 IdleTmr Incremented idle timer priority operation counter to 2
2014-03-18 07:40:04:143 1092 b30 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 10]
2014-03-18 07:40:04:143 1092 b30 AU <<## SUBMITTED ## AU: Search for updates [CallId = {C4CCE4EC-152F-4071-98D7-DA84CC111121} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2014-03-18 07:40:04:143 1092 1448 Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 10]
2014-03-18 07:40:04:144 1092 1448 Agent *************
2014-03-18 07:40:04:144 1092 1448 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 10]
2014-03-18 07:40:04:144 1092 1448 Agent *********
2014-03-18 07:40:04:144 1092 1448 Agent * Online = Yes; Ignore download priority = No
2014-03-18 07:40:04:144 1092 1448 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-03-18 07:40:04:144 1092 1448 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2014-03-18 07:40:04:144 1092 1448 Agent * Search Scope = {Machine & All Users}
2014-03-18 07:40:04:144 1092 1448 Agent * Caller SID for Applicability: S-1-5-21-3319790093-2107223747-1777061849-1003
2014-03-18 07:40:04:144 1092 1448 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "7971f918-a847-4430-9279-4a52d1efe18d"
2014-03-18 07:40:04:147 1092 1448 EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2014-03-18 07:40:04:149 1092 1448 Setup Checking for agent SelfUpdate
2014-03-18 07:40:04:149 1092 1448 Setup Client version: Core: 7.9.9600.16422 Aux: 7.9.9600.16384
2014-03-18 07:40:04:150 1092 1448 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2014-03-18 07:40:04:342 1092 1448 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2014-03-18 07:40:04:692 1092 1448 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 07:40:04:692 1092 1448 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 07:40:04:693 1092 1448 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 07:40:04:693 1092 1448 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2014-03-18 07:40:04:693 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 07:40:04:693 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 07:40:04:693 1092 1448 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2014-03-18 07:40:04:864 1092 1448 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 07:40:04:864 1092 1448 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 07:40:04:864 1092 1448 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 07:40:04:864 1092 1448 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2014-03-18 07:40:04:864 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 07:40:04:865 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 07:40:04:865 1092 1448 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2014-03-18 07:40:04:865 1092 1448 Misc WARNING: DownloadFileInternal failed for https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab: error 0x80072efe
2014-03-18 07:40:04:865 1092 1448 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EFE
2014-03-18 07:40:04:865 1092 1448 Setup FATAL: SelfUpdate check failed, err = 0x80072EFE
2014-03-18 07:40:04:865 1092 1448 Agent * WARNING: Skipping scan, self-update check returned 0x80072EFE
2014-03-18 07:40:04:866 1092 1448 Agent * WARNING: Exit code = 0x80072EFE
2014-03-18 07:40:04:866 1092 1448 Agent *********
2014-03-18 07:40:04:866 1092 1448 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 10]
2014-03-18 07:40:04:866 1092 1448 Agent *************
2014-03-18 07:40:04:866 1092 1448 Agent WARNING: WU client failed Searching for update with error 0x80072efe
2014-03-18 07:40:04:866 1092 1448 IdleTmr WU operation (CSearchCall::Init ID 10, operation # 37518) stopped; does use network; is not at background priority
2014-03-18 07:40:04:866 1092 1448 IdleTmr Decremented PDC RefCount for Network to 0
2014-03-18 07:40:04:866 1092 1448 IdleTmr Decremented idle timer priority operation counter to 1
2014-03-18 07:40:04:867 1092 c54 AU >>## RESUMED ## AU: Search for updates [CallId = {C4CCE4EC-152F-4071-98D7-DA84CC111121} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2014-03-18 07:40:04:867 1092 c54 AU # WARNING: Search callback failed, result = 0x80072EFE
2014-03-18 07:40:04:867 1092 c54 AU #########
2014-03-18 07:40:04:867 1092 c54 AU ## END ## AU: Search for updates [CallId = {C4CCE4EC-152F-4071-98D7-DA84CC111121} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2014-03-18 07:40:04:867 1092 c54 AU #############
2014-03-18 07:40:04:867 1092 c54 AU All AU searches complete.
2014-03-18 07:40:04:867 1092 c54 AU # WARNING: Failed to find updates with error code 80072efe
2014-03-18 07:40:04:868 1092 c54 AU AU setting next detection timeout to 2014-03-18 11:40:04
2014-03-18 07:40:04:869 1092 c54 AU # Publishing WNF Per user update count event Count: 5 SID {S-1-5-21-3319790093-2107223747-1777061849-1003} Service {7971F918-A847-4430-9279-4A52D1EFE18D}
2014-03-18 07:40:04:869 1092 c54 AU # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3319790093-2107223747-1777061849-1003} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}Incidentally the link that this mentioned in the log file works fine when I open it in Internet Explorer:
2014-03-18 12:04:16:095 1076 1830 SLS Retrieving SLS response from server...
2014-03-18 12:04:16:095 1076 1830 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-GB;de-DE;nl-NL&P=&PT=0x30&WUA=7.9.9600.16422
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-GB;de-DE;nl-NL&P=&PT=0x30&WUA=7.9.9600.16422>. error 0x80072efe
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
Opened in IE11 the URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-GB;de-DE;nl-NL&P=&PT=0x30&WUA=7.9.9600.16422
opens a file called environment.cab -
Windows updates failed with error code 9c48
i have a WSUS sevrer and servers that have windows server 2008 r2 , many of them failed with the attached error , the update that caused this is Internet Explorer 11 for Windows Server 2008 R2 for x64-based Systems , and after i checked the
internet explorer its already have IE11 , i tried to do the following troubleshooting with no luck :
1- sfc /scannow : no errors found
2- wuauclt /detectnow
wuauclt /reportnow
3- stopped the windows update service and cleared the windows updates files and started it again with the same problem
any advice for this pleaseHi Ghaith,
Please remove the IE11 first, then try to install this update.
Also, we may try to install the update manually, to download the update file, please click the link below:
http://catalog.update.microsoft.com/v7/site/Home.aspx
If issue persists, please disconnect the internet, then install the update again.
Best Regards.
Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Windows update fails with error 0x800F0922 for KB2961072 on Windows 8.1 desktop
I just tried to install updates on my Dell desktop tower running Windows 8.1 Pro. The first time it said that updates did not succeed and that it had to roll them back. I started using computer and now that same update notification showed up again.
I tried installing it once more and got the same story -- it rolled them back. So I'm afraid I'm about to go into a deadloop with Microsoft here.
On the side note let me say that I am not a fan of stopping my work to reboot computer and loose 10-15 min on this foolishness, so if there's a way to make these go away, I'd follow it.
When I pull up an update window I get these:
As for "security update for internet explorer", if that's the hold-up, I'd gladly pick the one that says, "Remove internet explorer 11 FOREVER" because I never use it and I don't know why I even have it?
Anyway, when the update fails and gets rolled back after a reboot here's what I see in the event log:Hi,
to solve this issue please follow the instructions given in this link:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03653226#N421
you've dell but this will solve your issue. or let us know if it isn't.
and if you're interested in knowing the why such issue occurred then read this link: http://www.infoworld.com/t/microsoft-windows/how-fix-problems-revoked-uefi-module-patches-kb-2920189-and-2962824-242533 -
Windows update fails to distribute to DP, source file does not exist
Hi,
Users reported they could not install Windows updates. Some hundred should get their updates mandatory end of this week. We found out the Windows update package did not get on the distribution points.
We tried to:
*update the distribution points, but that did not work
*deleted the package from the distribution point and tried to redistribute it but that did not work either
The logfile mentions that it cannot access the package or it doesn't exist: "\\ourdomain\SCCM\WindowsUpdates\d8b72e39-6103-49fb-b1f6-14e096dd3cd6" (doesn't exist and it does not indeed) or the SMS service
cannot access it.
STC00187 is our package with Windows updates.
Note: the package is > 24 GB in size. We did use
https://gallery.technet.microsoft.com/scriptcenter/Remove-Expired-Superseded-f35495e1
to cleanup expired updates.
Please advise howto troubleshoot. J.
Distmgr.log:
Skipping content d06c958a-2d7a-4b19-a140-e84cc9ac4c9c, 9865 KB, since snapshot for this content already exists...
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12 2680 (0x0A78)
STATMSG: ID=2376 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=oursccmserver.ourdomain SITE=STC PID=3596 TID=2680 GMTDATE=Tue Apr 21 12:38:12.094 2015 ISTR0="d06c958a-2d7a-4b19-a140-e84cc9ac4c9c"
ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="STC00187"
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12 2680 (0x0A78)
Snapshot processing content with ID 16810274 ...
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12
2680 (0x0A78)
The source directory \\ourdomain\SCCM\WindowsUpdates\d8b72e39-6103-49fb-b1f6-14e096dd3cd6 doesn't exist or the SMS service cannot access it, Win32 last error = 2
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12
2680 (0x0A78)
STATMSG: ID=2306 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=oursccmserver.ourdomain SITE=STC PID=3596 TID=2680 GMTDATE=Tue Apr 21 12:38:12.100 2015 ISTR0="\\ourdomain\SCCM\WindowsUpdates\d8b72e39-6103-49fb-b1f6-14e096dd3cd6"
ISTR1="STC00187" ISTR2="30" ISTR3="94" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="STC00187"
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12 2680 (0x0A78)
Failed to take snapshot of one or more contents in package STC00187
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12 2680 (0x0A78)
CDistributionSrcSQL::UpdateAvailableVersion PackageID=STC00187, Version=66, Status=2302
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12 2680 (0x0A78)
STATMSG: ID=2302 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=oursccmserver.ourdomain SITE=STC PID=3596 TID=2680 GMTDATE=Tue Apr 21 12:38:12.131 2015 ISTR0="DPA - Windows Updates" ISTR1="STC00187"
ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="STC00187"
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12 2680 (0x0A78)
Failed to process package STC00187 after 6 retries, will retry 94 more times
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12 2680 (0x0A78)
Exiting package processing thread for package STC00187.
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12
2680 (0x0A78)
Currently using 0 out of 3 allowed package processing threads.
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:15 2304 (0x0900)
Jan HoedtReason of latest status (my latest update) was linked to same fact "The source directory \\ourdomain\SCCM\WindowsUpdates\d8b72e39-6103-49fb-b1f6-14e096dd3cd6 doesn't exist or the SMS service cannot access it,"
Thanks to :
http://www.mssccmfaq.de/2012/06/21/finde-das-software-update/ I found out it was a superseded update for Internet Explorer 8 which we don't use anyway. So I deleted it and distmgr.log continues now. However, the image above (latest update didn't change
to "in progress".
Just curious, can't I delete any superseded/expired update within the package?
Jan Hoedt
I see a lot of deletion events in distmgr.log, not sure what's hapening:
permanently deleting E66C3CB0DF5CE5F271B2EA933651D27976198028A3842839BF2E01EBC491D9E7 SMS_DISTRIBUTION_MANAGER 22/04/2015 10:49:08 6920 (0x1B08)
permanently deleting 84C0FF7DDD94C4A5EC9CCEDF085C6D413D9E13C3DDEFCB719F21FBA70FF62ED9 SMS_DISTRIBUTION_MANAGER 22/04/2015 10:49:10 6920 (0x1B08)
permanently deleting 631309DA8286AB99FF462572D8C05A51E585A7136AFB32B1A38FA1D53B351AD9 SMS_DISTRIBUTION_MANAGER 22/04/2015 10:49:11 6920 (0x1B08)
permanently deleting F9B6D7EC5076D6F99C192789317EC68412EBAE6B5EB8B84F42C3E1FCAB0C5516 SMS_DISTRIBUTION_MANAGER 22/04/2015 10:49:12 6920 (0x1B08)
permanently deleting 30EF6346D3F9ACCFF51A9742A60DAB3758EE3121A595C5D40EF1870D29AF15C2 SMS_DISTRIBUTION_MANAGER 22/04/2015 10:49:13 6920 (0x1B08)
permanently deleting 724B8922B112EB79AF7ACBB39949AD7ACC0399B96D278E70061D4191D166CA00 SMS_DISTRIBUTION_MANAGER 22/04/2015 10:49:14 6920 (0x1B08) -
Dv6-2170eo windows update fails after recovery
I have a HP dv6-2170eo netbook with Windows 7 Home premium (64-bit). My origin hard drive (640GB) failed and I replaced it with 1TB hard drive. I used the recovery DVD's that I made when I bought the laptop and then reloaded Windows 7 on the new hard drive.
After reloading , Windows Update does not work.
This is the error I get:
Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.
I can't even install Windows Defender or Microsoft Security Essential
Intel Chipset driver from 2009-06-04
My internet access is OK.
I have restarted my netbook and the error is the same.
I have reloaded Windows 7 and the error is the same
Please help me
HaggannI had the same problem with an HP G72. If you have an Intel Chipset, goto Intels website and download there "Intel Rapid Storage Technology Driver" and install it. I had the exact same problems and this fixed them. For some unknown reason this driver is not available on HP's website. I just Googled the driver and it took me straight to Intels website where I downloaded it. Get the driver that you can run from within windows and not the one that runs from a floppy.
Good Luck, -
Windows update fail ERROR_SXS_COMPONENT_STORE_CORRUPT
Coming from this thread. But my issue is with Windows 7 Home Premium 64 bit.
http://social.technet.microsoft.com/Forums/en/winservergen/thread/67f1db3b-318e-4250-916c-b0ae4e9012a8
I have 2 windows update that can never get installed. They give the following error
1.
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243).
2.
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual Studio 2010 XML Editor (KB2251489).
CBS.log file in C:/Windows/Logs/CBS/ have this error (a lot of them since I have been trying to install the fail updates for like half a year, maybe more)
[gle=0x80004005]
2011-07-11 10:58:20, Info CBS Failed to get CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2011-07-11 10:58:20, Error CBS Failed to initialize store parameters with boot drive: and windows directory: [HRESULT = 0x80073712
- ERROR_SXS_COMPONENT_STORE_CORRUPT]
2011-07-11 10:58:20, Info CSI 000003b4 No store version format found; DLL store format 0.0.0.6
2011-07-11 10:58:20, Error CSI 000003b5@2011/7/11:02:58:20.145 (F) d:\w7rtm\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT
originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
Recently I.E. 9 update can not be installed (tried both windows update & manual install). So this just become something serious.
From my troubleshooting, it points to a corrupt .Net framework. Unfortunately there is no way to simply repair .Net framework 2.0, 3.0 and 3.5 on windows 7 since they are core component installed with the OS. (Bad decision by MS?) IMHO this is the root cause
for this problem. Base on internet search there are lots of other case that end up as unresolved!
Note that I have tried using dotnetfx_cleanup_tool ( version 6.0.3790.0). Only to conclude from the log files that for Windows 7. The framework mentioned above never get removed. Hence the premise behind the tool is misdirection. The tool just say cleanup
is successful without any visible indicator of saying otherwise. Should warn about it not being able to clean up core .Net Framework.
I have try a lot of troubleshooting step from Technet & Support.Microsoft.com. This is where I am stuck now. Which I think is the most relevant at this stage
Repair Corrupt .Net 2.0 & 3.0
Open CMD as administrator and run:
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Windows Resource Protection could not perform the requested operation.
So this means I can not refer to CBS.log and checksur.log for corrupt file. In fact checksur.log just say
Summary:
Seconds executed: 19
Found 1 errors
CSI Unable to Query Store Version Total count: 1
Which just repeating back the error in CBS.log
Need help on the following
A. From the previous thread, according to Tim
Quan (<abbr class="affil">Microsoft Contingent Staff</abbr><abbr class="affil">, Moderator).</abbr>
From the log, there are quite a lot of files missing or corrupt on your system.
I am afraid that you may need to perform an in-place upgrade or reinstall the system.
Reinstall the system is not an option (development machine, need the Visual Studio. Too much environment need to set up if reinstall, etc). So please let me know what is and how
to do "In place upgrade". I have seen this term being thrown around without any explanation.
B. The real solution is a tool to
really clean up and repair the core of windows, be it .Net Framework or whatever else. This is really sorely missing from Windows. Consider that people say Unix/Linux is complicated and hard to maintain.
When the fact is to do the same on Unix/Linux is just several shell command.
Anticipating respond from MS staff or MVP regarding this issue on how to do
B. The old ways (Circa Windos 98) is to do a repair install using install CD, which I have. But I don't think that the CD have repair install option.
Cheers and TIA!
* Edited to clarify on Win7 install CD don't have repair install functionality.Uh oh, I'm in the same boat ... Windows 7 64-bit, none of the fixits work, can't run sfc /scannow or do the inplace upgrade as I get the same errors everyone else reports. STATUS_SXS_COMPONENT_STORE_CORRUPT is a total showstopper, sounds like a half-baked
feature! I see the original reporter of this bug posted in 2011. Unacceptable there is no authoritative fix as of yet! I agree with others, I won't be reinstalling Windows any time soon, I've got too much invested in my install! All
my software and software installs work perfectly, only Windows Update and Add/Remove Windows Components seems to be having fits...
I notice a pattern with a lot of the people replying to this thread: they're developers with developer boxes and software installs. Some .Net install botched our component stores? How is it possible in a modern operating system there isn't
a way to detect and drop the corrupt metadata/files/frames/tables/whatever and get back to a repairable state? Who's in charge up there??
I'm just going to run unpatched until a fix arrives, which I expect will arrive someday real soon now. Here's what I want: give me a fixit or a manual process to clear the component store enough to allow me to actually complete the inplace upgrade
(which seems like the only method that has a prayer of repairing our installs.)
I guarantee Windows 7 will be my last version of windows if no fix ever materializes to this microsoft-engineered bug/corruption. I'm not going to put up with rubbish. -
was working with the last build but with 10041 it doesn't, gives the error 8024A000 straight away
I'm running Enterprise previewIt doesnt work for me and i find this one
Stopping services pertaining to Windows Update
1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run
as Administrator.
2. If you receive a notification from User Account Control simply click Continue.
3. At the command prompt, type the following, commands and then press ENTER after each command.
net stop wuauserv
net stop bits
net stop cryptsvc
4. Please do not close the Command Prompt window.
Renaming folders pertaining to Windows Update
1. At the command prompt, type the following commands, and then press Enter after each command:
2. ren %systemroot%\System32\Catroot2 Catroot2.old
3. ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
4. Please do not close the Command Prompt window.
Registering DLL’s pertaining to Windows Update
1. Please copy and paste the following text into a new Notepad document, and save the file asWindowsUpdate.BAT
2. If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.
-or-
3. You can manually type each command at the command prompt:
regsvr32 c:\windows\system32\vbscript.dll /s
regsvr32 c:\windows\system32\mshtml.dll /s
regsvr32 c:\windows\system32\msjava.dll /s
regsvr32 c:\windows\system32\jscript.dll /s
regsvr32 c:\windows\system32\msxml.dll /s
regsvr32 c:\windows\system32\actxprxy.dll /s
regsvr32 c:\windows\system32\shdocvw.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups2.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 Softpub.dll /s
regsvr32 Mssip32.dll /s
regsvr32 Initpki.dll /s
regsvr32 softpub.dll /s
regsvr32 wintrust.dll /s
regsvr32 initpki.dll /s
regsvr32 dssenh.dll /s
regsvr32 rsaenh.dll /s
regsvr32 gpkcsp.dll /s
regsvr32 sccbase.dll /s
regsvr32 slbcsp.dll /s
regsvr32 cryptdlg.dll /s
regsvr32 Urlmon.dll /s
regsvr32 Shdocvw.dll /s
regsvr32 Msjava.dll /s
regsvr32 Actxprxy.dll /s
regsvr32 Oleaut32.dll /s
regsvr32 Mshtml.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 msxml3.dll /s
regsvr32 Browseui.dll /s
regsvr32 shell32.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 jscript.dll /s
regsvr32 atl.dll /s
regsvr32 Mssip32.dll /s
Restarting services pertaining to Windows Update
1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run
as Administrator.
2. If you receive a notification from User Account Control simply click Continue.
3. At the command prompt, type the following, commands and then press ENTER after each command.
net start wuauserv
net start bits
net start cryptsvc
exit
4. Now please check for updates using Windows Update to see if the issue has been resolved.
These steps were provided by MVP, BSOD."
But this one doesnt help to, any ideas? -
2008 r2 Windows update Failed with 8000FFFF
HI
One of our clients has not run windows update in sometime. It was setup for automatic updates so they had never checked their server manually for updates.
We have tried to reset the components using several methods from a whole day of gooling this fix. During the night last night we run scandisk with repair which was mentioned on several other threads.
after resetting the windows update components
When we click install now. it immediately fails with error 8000FFFF
I then opened event viewer to find the log. It lead me to a local file which reads:
Version=1
EventType=WindowsUpdateFailure
EventTime=130463490243270806
Consent=1
ReportIdentifier=a2cac66b-ebcd-11e3-b93e-d4ae52b74067
Response.type=4
Sig[0].Name=ClientVersion
Sig[0].Value=7.5.7601.17514
Sig[1].Name=Win32HResult
Sig[1].Value=8000ffff
Sig[2].Name=UpdateId
Sig[2].Value=174EAAC7-5A3D-448F-BE6F-D6FE450E1DCF
Sig[3].Name=Scenario
Sig[3].Value=Download
Sig[4].Name=SourceId
Sig[4].Value=101
Sig[5].Name=Environment
Sig[5].Value=Unmanaged
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.1296.17
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
FriendlyEventName=Windows Update installation problem
ConsentKey=WindowsUpdateFailure
AppName=Host Process for Windows Services
AppPath=C:\Windows\System32\svchost.exe
ReportDescription=A Windows update did not install properly. Sending the following information to Microsoft can help improve the software.
I then googled 174EAAC7-5A3D-448F-BE6F-D6FE450E1DCF and found an article advising me to try and install system update readiness tool which too failed with the 8000FFFF
I have checked for viruses/malware and that seems ok. MS Security essentials is able to download and install updates just fine.
The machine is running IE9. I tried downloading both IE10 & IE11 which say components are required before installing the selected IE and takes me to a web page.
I downloaded all the x64 updates, when i execute they all fail with the 8000FFFF error.
we also tried http://support.microsoft.com/kb/971058/en-us which did not help it failed at the end with:
Can anyone suggest anything that we could do to try and fix this error?Hi,
Sorry for the delay. According to the log, you get
0x80190194
0x80190194 -2145844844 BG_E_HTTP_ERROR_404
The requested URL does not exist on the server.
Is there any problem with the other computers in the same network? If so, I guess there could be some problem with your network. Confirm this with your proxy server or ISP.
If not please reset windows update component and try again.
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058/en-au
Hope this helps. -
Windows update fails when isatap enabled
Hi there,
I'm using windows 8.1 pro x64 and encounter one problem.
My desktop has only one ethernet adapter, and I've disabled its ipv6 protocol. Insteadly, I use isatap tunnel to access ipv6 network.
The problem is that, if the isatap tunnel works, windows update will try to fetch updates via ipv6 and fail; while if I diable the isatap tunnel, windows update will work fine.
I wonder how to force windows update to use ipv4 access while isatap tunnel enabled.
Thanks!Hi,
We cannot force Windows update to use ipv4 or ipv6.
In default Windows prefix policy,IPv6 addresses are preferred over IPv4 addresses.
I suggest we add a prefix policy to prefer IPv4 addresses over IPv6 to test it.
Please follow the steps:
1.Press Win+R, type regedit, and press enter.
2.In Registry Editor,locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters \
3.Double-click DisabledComponents to change the DisabledComponents entry.
Note If the DisabledComponents entry is unavailable, you must create it.
To do this, follow these steps:
a.In the Edit menu, point to New, and then click DWORD (32-bit) Value.
b.Type DisabledComponents, and then press ENTER.
c.Double-click DisabledComponents.
4.Type 0x20 to prefer IPv4 over IPv6 by changing entries in the prefix policy table.
Regards,
Kelvin hsu
TechNet Community Support
Maybe you are looking for
-
Img Does not appear in Design View
Dreamweaver 8 Have an image that I would presume has a simple enough presence in the page... <table width="985" border="1" cellspacing="0" cellpadding="0" height="100"> <tr> <img src="Includes/Images/ButtonsNBanners/bnrPrimaryTop.png" alt="t
-
I want a contact icon on home screen
Just got my first iPhone, model 5. Would like to have a Contacts icon displayed on the home screen so I can get there with one touch. I realize I can get to contacts through the phone icon but would prefer to have a straight shot to Contacts. Thank
-
How to change selection screen on LDB
Hi everybody, Does anyone know how to change the selection screen on a ABAP report that uses LDB ? What I want to do is to suppress some fields and buttons and to add hidden fields. Thanks for your help. BT
-
I cannot open my raw files in CS6
I bought CS6 to open my raw files from Nikon D 800 and cannot open them ...
-
I just downloaded eclipse on my solaris 10 but I am unable to launch it. I am not sure why they did not include the luanch script in the installation package. I unzipped eclipse directory in /temp folder.