Windows Update failed to check for updates with error 0x800B0001
Hi all,
I have a WSUS installed on a Windows Server 2008 R2 box, I have a new Windows Server 2012 box (joined to domain) that cannot get updates from the WSUS, whenever I try to search for new updates I receive the following error in event viewer:
Windows Update failed to check for updates with error 0x800B0001
Note: I cannot see the Win2K12 server in the WSUS console under computers node.
I couldn't get it to run even after installing the mentioned KB fixes. So I investigated the error myself, and found a "hack" that seems to fix the issue. Wrote up a small piece on it here:
http://tplive.azurewebsites.net/2013/12/windows-update-error/
You and about a thousand other people have reported "I had already installed [the update], but installing it AGAIN fixed the problem.", which is almost assuredly a simple indication that the original installation of the update failed, and you simply did
not recognize that the installation of the update was not successful.
The fact that the /selfupdate folder was corrupted (read: missing files) pretty much says it all. There's no bug. Your installation of the update simply failed. (Or, the server wasn't healthy to begin with and you got what you got.)
Bottom line: The only known cause for a client-side 0x800B0001 error code is that the WSUS server has not been
properly and completely patched.
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence R Garvin
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.
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http://support.microsoft.com/kb/971058
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(solved)-Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer
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any help?2014-05-17 00:36:48:125 3880 3d0 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-17 00:36:48:125 3880 3d0 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-17 00:36:48:125 3880 3d0 COMAPI - WARNING: Exit code = 0x80070424
2014-05-17 00:36:48:125 3880 3d0 COMAPI ---------
2014-05-17 00:36:48:125 3880 3d0 COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]
2014-05-17 00:36:48:125 3880 3d0 COMAPI -------------
2014-05-17 00:36:48:125 3880 3d0 COMAPI FATAL: Unable to perform synchronous search. (hr=80070424)
2014-05-17 02:19:57:760 4220 1080 Misc =========== Logging initialized (build: 7.3.7600.16385, tz: -0400) ===========
2014-05-17 02:19:57:760 4220 1080 Misc = Process: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\Silverlight.Configuration.exe
2014-05-17 02:19:57:761 4220 1080 Misc = Module: C:\Windows\SysWOW64\wuapi.dll
2014-05-17 02:19:57:760 4220 1080 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-17 02:19:57:761 4220 1080 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-17 02:19:57:764 4220 1080 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-17 02:19:57:764 4220 1080 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-28 01:54:11:592 11024 37e4 Misc =========== Logging initialized (build: 7.3.7600.16385, tz: -0400) ===========
2014-05-28 01:54:11:607 11024 37e4 Misc = Process: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\Silverlight.Configuration.exe
2014-05-28 01:54:11:607 11024 37e4 Misc = Module: C:\Windows\SysWOW64\wuapi.dll
2014-05-28 01:54:11:591 11024 37e4 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-28 01:54:11:607 11024 37e4 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-28 01:54:11:612 11024 37e4 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-28 01:54:11:612 11024 37e4 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-30 10:55:09:405 3988 1964 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30 10:55:09:435 3988 1964 Misc = Process: C:\windows\system32\wusa.exe
2014-05-30 10:55:09:435 3988 1964 Misc = Module: C:\Windows\system32\wuapi.dll
2014-05-30 10:55:09:405 3988 1964 COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService -----------
2014-05-30 10:55:09:435 3988 1964 COMAPI - ServiceName = Windows Update Standalone Installer
2014-05-30 10:55:09:435 3988 1964 COMAPI - ScanFileLocation = C:\cc6856b2c1dde6abb126538628\wsusscan.cab
2014-05-30 10:55:09:435 3988 1964 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-30 10:55:09:435 3988 1964 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-30 10:55:09:435 3988 1964 COMAPI - Exit code = 0x80070424
2014-05-30 10:57:10:086 3844 1744 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30 10:57:10:086 3844 1744 Misc = Process: C:\windows\Explorer.EXE
2014-05-30 10:57:10:086 3844 1744 Misc = Module: C:\windows\system32\wucltux.dll
2014-05-30 10:57:10:086 3844 1744 WUApp FATAL: Failed to cocreate AU object, hr=0X80070424
2014-05-30 10:57:10:086 3844 1744 WUApp FATAL: Failed to initialize WU app, hr=80070424
2014-05-30 10:57:10:087 3844 1744 WUApp WARNING: Cannot load updates because AU service is not available, hr=80010108
2014-05-30 10:57:10:087 3844 1744 WUApp WARNING: Failed to load the update list, error 80010108
2014-05-30 10:57:10:087 3844 1744 WUApp WARNING: Failed to populate update list with error 80010108
2014-05-30 10:57:10:128 3844 1744 WUApp WARNING: Error displaying Opted In Service summary: 80070424
2014-05-30 10:57:13:756 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30 10:57:28:620 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30 11:21:21:738 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30 11:21:34:106 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30 11:21:39:978 6252 1784 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30 11:21:39:978 6252 1784 Misc = Process: C:\windows\system32\wuauclt.exe
2014-05-30 11:21:39:978 6252 1784 Misc = Module: C:\windows\system32\wucltux.dll
2014-05-30 11:21:39:977 6252 1784 CltUI FATAL: Dialog thread failed for directive Featured Opt-In with error 80070424
2014-05-30 11:21:42:714 3360 19bc Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30 11:21:42:714 3360 19bc Misc = Process: C:\windows\system32\wuauclt.exe
2014-05-30 11:21:42:714 3360 19bc Misc = Module: C:\windows\system32\wucltux.dll
2014-05-30 11:21:42:713 3360 19bc CltUI FATAL: Dialog thread failed for directive Featured Opt-In with error 80070424
2014-05-30 11:33:25:762 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
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