Windows Update KB2973112 and KB2977629
We have a software package developed in .NET.
On Sept 9, 2014 Windows update KB2973112 and KB2977629 updated the ieframe.dll file for Win7, 64-bit machines. This causes our software to crash after each save
or sometimes just moving from page to page.
Doing a search on Google reveals that we're not the only company with this problem.
How do we contact the engineers at Microsoft to fix this update on their next 'Patch Tuesday'?
I've tried soooooo many different channels, and nobody seems to take responsibility for it.
Can anyone help to point me in the right direction? For now, I'm having to ask our customers (using W7) to uninstall these updates so that they can continue to use our software.
Many thanks
Melissa
In each of these links see the section labeled How to obtain help and support for this security update for direction on how to contact support regarding these updates.
MS14-052: Cumulative security update for Internet Explorer: September 9, 2014
MS14-053: Description of the security update for the .NET Framework 3.5.1 for Windows 7 Service Pack 1 and Windows Server 2008 R2 Service
Pack 1: September 9, 2014
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Similar Messages
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Some computers download and install the two approved updates, others only download Windows Update Agent and not the approved updates.
UN-successful Windows Update Log:
2014-05-07 09:33:56:180
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Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-07 09:33:56:220
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Misc = Process: C:\Windows\system32\svchost.exe
2014-05-07 09:33:56:221
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Misc = Module: c:\windows\system32\wuaueng.dll
2014-05-07 09:33:56:180
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Service *************
2014-05-07 09:33:56:221
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Service ** START ** Service: Service startup
2014-05-07 09:33:56:222
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Service *********
2014-05-07 09:33:56:544
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Agent * WU client version 7.6.7600.256
2014-05-07 09:33:56:545
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Agent * Base directory: C:\Windows\SoftwareDistribution
2014-05-07 09:33:56:546
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Agent * Access type: No proxy
2014-05-07 09:33:56:547
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Agent * Network state: Connected
2014-05-07 09:33:57:315
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Setup Service restarting after SelfUpdate
2014-05-07 09:33:57:545
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Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-05-07 09:33:57:592
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Report CWERReporter::Init succeeded
2014-05-07 09:33:58:326
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Report *********** Report: Initializing static reporting data ***********
2014-05-07 09:33:58:376
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Report * OS Version = 6.1.7601.1.0.65792
2014-05-07 09:33:58:376
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Report * OS Product Type = 0x00000030
2014-05-07 09:33:58:394
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Report * Computer Brand = Hewlett-Packard
2014-05-07 09:33:58:444
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Report * Computer Model = HP Compaq 4000 Pro SFF PC
2014-05-07 09:33:58:455
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Report * Bios Revision = 786H7 v02.00
2014-05-07 09:33:58:504
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Report * Bios Name = Default System BIOS
2014-05-07 09:33:58:554
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Report * Bios Release Date = 2011-01-31T00:00:00
2014-05-07 09:33:58:554
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Report * Locale ID = 1033
2014-05-07 09:34:03:562
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Report REPORT EVENT: {082D455B-6E51-4238-A997-1D27D9214A72}
2014-05-07 09:33:58:565-0400 1
199 101
{0011B9ED-9189-4D58-BE25-FA2F13FC3D6C}
1 240005
SelfUpdate Success
Content Install Installation successful and restart required for the following update: Windows Update Aux
2014-05-07 09:34:03:614
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Report CWERReporter finishing event handling. (00000000)
2014-05-07 09:34:42:049
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Agent *********** Agent: Initializing Windows Update Agent ***********
2014-05-07 09:34:42:049
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Agent *********** Agent: Initializing global settings cache ***********
2014-05-07 09:34:42:049
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Agent * WSUS server: http://csd26.csd.local:80
2014-05-07 09:34:42:049
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Agent * WSUS status server: http://csd26.csd.local:80
2014-05-07 09:34:42:049
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Agent * Target group: CO
2014-05-07 09:34:42:049
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Agent * Windows Update access disabled: No
2014-05-07 09:34:42:063
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DnldMgr Download manager restoring 0 downloads
2014-05-07 09:34:42:089
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AU ########### AU: Initializing Automatic Updates ###########
2014-05-07 09:34:42:089
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AU AU setting next detection timeout to 2014-05-07 13:34:42
2014-05-07 09:34:42:090
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AU AU setting next sqm report timeout to 2014-05-07 13:34:42
2014-05-07 09:34:42:090
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AU # WSUS server: http://csd26.csd.local:80
2014-05-07 09:34:42:090
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AU # Detection frequency: 22
2014-05-07 09:34:42:090
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AU # Target group: CO
2014-05-07 09:34:42:090
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AU # Approval type: Scheduled (Policy)
2014-05-07 09:34:42:090
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AU # Scheduled install day/time: Every day at 3:00
2014-05-07 09:34:42:090
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AU # Auto-install minor updates: Yes (User preference)
2014-05-07 09:34:42:105
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AU Initializing featured updates
2014-05-07 09:34:42:116
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AU Found 0 cached featured updates
2014-05-07 09:34:42:116
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AU Successfully wrote event for AU health state:0
2014-05-07 09:34:42:117
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AU Successfully wrote event for AU health state:0
2014-05-07 09:34:42:117
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AU AU finished delayed initialization
2014-05-07 09:34:42:117
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AU AU setting next sqm report timeout to 2014-05-08 13:34:42
2014-05-07 09:34:42:117
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AU #############
2014-05-07 09:34:42:117
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AU ## START ## AU: Search for updates
2014-05-07 09:34:42:117
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AU #########
2014-05-07 09:34:42:291
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AU <<## SUBMITTED ## AU: Search for updates [CallId = {5AA2F00A-8964-4543-A740-EC45C5FD5752}]
2014-05-07 09:34:42:341
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Agent *************
2014-05-07 09:34:42:341
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Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-05-07 09:34:42:341
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Agent *********
2014-05-07 09:34:42:341
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Agent * Online = Yes; Ignore download priority = No
2014-05-07 09:34:42:341
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Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-05-07 09:34:42:341
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Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-05-07 09:34:42:341
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Agent * Search Scope = {Machine}
2014-05-07 09:34:42:341
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Setup Checking for agent SelfUpdate
2014-05-07 09:34:42:342
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Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-05-07 09:34:42:349
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Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-05-07 09:34:42:392
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Misc Microsoft signed: Yes
2014-05-07 09:34:44:669
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Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-05-07 09:34:44:676
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Misc Microsoft signed: Yes
2014-05-07 09:34:44:754
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Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-05-07 09:34:44:777
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Misc Microsoft signed: Yes
2014-05-07 09:34:44:781
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Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-05-07 09:34:44:788
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Misc Microsoft signed: Yes
2014-05-07 09:34:44:837
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Setup Determining whether a new setup handler needs to be downloaded
2014-05-07 09:34:44:855
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Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2014-05-07 09:34:44:862
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Misc Microsoft signed: Yes
2014-05-07 09:34:44:862
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Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe are not trusted: Error 0x800b0001
2014-05-07 09:34:44:862
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Setup WARNING: Trust verification failed for WuSetupV.exe. It will be deleted and downloaded, error = 0x800B0001
2014-05-07 09:34:44:863
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Setup SelfUpdate handler update required: Current version: 7.6.7600.256, required version: 7.6.7600.256
2014-05-07 09:34:44:873
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Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
2014-05-07 09:34:44:932
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Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
2014-05-07 09:34:44:933
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Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
2014-05-07 09:34:45:048
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Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
2014-05-07 09:34:45:048
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Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
2014-05-07 09:34:45:234
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Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
2014-05-07 09:34:45:235
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Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-05-07 09:34:48:415
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PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-05-07 09:34:48:415
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PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://csd26.csd.local:80/ClientWebService/client.asmx
2014-05-07 09:34:48:424
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PT WARNING: Cached cookie has expired or new PID is available
2014-05-07 09:34:48:424
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PT Initializing simple targeting cookie, clientId = 97287ab2-5824-44d2-bf93-8a98da659f77, target group = CO, DNS name = c18714.csd.local
2014-05-07 09:34:48:424
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PT Server URL = http://csd26.csd.local:80/SimpleAuthWebService/SimpleAuth.asmx
2014-05-07 09:34:48:454
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PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2014-05-07 09:34:48:454
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PT WARNING: SOAP Fault: 0x00012c
2014-05-07 09:34:48:454
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PT WARNING: faultstring:Fault occurred
2014-05-07 09:34:48:454
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PT WARNING: ErrorCode:ConfigChanged(2)
2014-05-07 09:34:48:454
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PT WARNING: Message:(null)
2014-05-07 09:34:48:454
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PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2014-05-07 09:34:48:454
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PT WARNING: ID:cb5babad-3a1d-4e6b-946e-736ed4746e3f
2014-05-07 09:34:48:464
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PT WARNING: Cached cookie has expired or new PID is available
2014-05-07 09:34:48:464
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PT Initializing simple targeting cookie, clientId = 97287ab2-5824-44d2-bf93-8a98da659f77, target group = CO, DNS name = c18714.csd.local
2014-05-07 09:34:48:464
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PT Server URL = http://csd26.csd.local:80/SimpleAuthWebService/SimpleAuth.asmx
2014-05-07 09:35:06:497
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AU Forced install timer expired for scheduled install
2014-05-07 09:35:06:497
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AU UpdateDownloadProperties: 0 download(s) are still in progress.
2014-05-07 09:35:06:497
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AU Setting AU scheduled install time to 2014-05-08 07:00:00
2014-05-07 09:35:06:498
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AU Successfully wrote event for AU health state:0
2014-05-07 09:35:14:236
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PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-05-07 09:35:14:236
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PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://csd26.csd.local:80/ClientWebService/client.asmx
2014-05-07 09:35:20:118
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Agent * Found 0 updates and 79 categories in search; evaluated appl. rules of 859 out of 1494 deployed entities
2014-05-07 09:35:20:194
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Agent *********
2014-05-07 09:35:20:194
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Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-05-07 09:35:20:194
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Agent *************
2014-05-07 09:35:20:209
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Report CWERReporter finishing event handling. (00000000)
2014-05-07 09:35:20:209
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Report CWERReporter finishing event handling. (00000000)
2014-05-07 09:35:20:209
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AU >>## RESUMED ## AU: Search for updates [CallId = {5AA2F00A-8964-4543-A740-EC45C5FD5752}]
2014-05-07 09:35:20:209
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AU # 0 updates detected
2014-05-07 09:35:20:209
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AU #########
2014-05-07 09:35:20:209
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AU ## END ## AU: Search for updates [CallId = {5AA2F00A-8964-4543-A740-EC45C5FD5752}]
2014-05-07 09:35:20:209
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AU #############
2014-05-07 09:35:20:210
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AU Successfully wrote event for AU health state:0
2014-05-07 09:35:20:210
1036 bb8
AU Featured notifications is disabled.
2014-05-07 09:35:20:211
1036 bb8
AU AU setting next detection timeout to 2014-05-08 11:19:46
2014-05-07 09:35:20:211
1036 bb8
AU Setting AU scheduled install time to 2014-05-08 07:00:00
2014-05-07 09:35:20:212
1036 bb8
AU Successfully wrote event for AU health state:0
2014-05-07 09:35:20:212
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AU Successfully wrote event for AU health state:0
2014-05-07 09:35:25:183
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Report REPORT EVENT: {C1B39107-F517-4477-AAE3-9B1F1D6002BF}
2014-05-07 09:35:20:193-0400 1
147 101
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Software Synchronization
Windows Update Client successfully detected 0 updates.
2014-05-07 09:35:25:183
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Report REPORT EVENT: {669B9537-BB71-4190-BA58-A97F725AE4D8}
2014-05-07 09:35:20:194-0400 1
156 101
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Pre-Deployment Check
Reporting client status.
2014-05-07 09:35:25:184
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Report CWERReporter finishing event handling. (00000000)
2014-05-07 09:37:32:440
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Report Uploading 3 events using cached cookie, reporting URL = http://csd26.csd.local:80/ReportingWebService/ReportingWebService.asmx
2014-05-07 09:37:32:454
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Report Reporter successfully uploaded 3 events. -
While running windows updates KB2971850 and KB3000850, error 80070002 appears.
Original post
here. Was told to post in this forum.
Both KB2971850 and KB3000850 fail.
Running Windows 8.1 Enterprise 64 bit.
Steps tried:
- Log on as Administrator
- Stop Windows Update Service and clear SoftwareDistribution\Download and DataStore.
- Perform clean boot by disabling all startup and all non-MS services
- Download and run WindowsUpdateDiagnostic.diagcab
- Download standalone installers for each KB update
Absolutely nothing works. Looks like other people have had the same error however one of the above steps always seemed to fix it.
Can anyone help?Hi Gardnerp2,
You can follow these steps to troubleshoot this kind of issue:
You can't install updates in Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2
https://support.microsoft.com/en-us/kb/2509997
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Script to query OU for last Windows update date and time
Hi All, I need help in writing a script which can query an OU in active directory and then return most recent date of windows updates installation. It will also be helpful if the script can sort the names and then send output to a file (any format will
do). I know basic of querying a local computer but not remote query, I am terrible at scripting side of powershell. Thanks people.I am referring to the script below, how can I get the result to output in an XLS or CSV format, I tried couple of combinations but couldn't get it to work.# This script shows the last time that a successfull Windows Update was installed.clsadd-PSSnapin quest.activeroles.admanagement
$OnlineServers = @()
Get-QADComputer -SearchRoot 'domain.com/ServerOU'-OSName "Windows*Server*"| %{
$PingResult = Get-WmiObject-Query "SELECT * FROM win32_PingStatus WHERE address='$($_.Name)'"If ($PingResult.StatusCode -eq 0)
# Add the current name to the array$OnlineServers+= "$($_.Name)"
foreach ($Serverin$OnlineServers )
$key = “SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install”
$keytype = [Microsoft.Win32.RegistryHive]::LocalMachine
$RemoteBase = [Microsoft.Win32.RegistryKey]::OpenRemoteBaseKey($keytype,$Server)
$regKey = $RemoteBase.OpenSubKey($key)
$KeyValue = $regkey.GetValue(”LastSuccessTime”)
$System = (Get-Date-Format "yyyy-MM-dd hh:mm:ss")
if ($KeyValue-lt $System)
Write-Host " "
Write-Host $Server"Last time updates were installed was: "$KeyValue
} -
Windows Updates GPO and restarts
Our environment consists of 15-20 Windows 2008 virtual servers, and ideally I would like for updates to download and install at a specified time. Getting that right seems easy enough via GPO, but what I am trying to avoid is the server auto-restarting afterwards.
My goal is to just be able to go in manually after scheduled updates should have occurred and reboot the server on my own.
I can see where you can enable "No auto-restart with logged on users for scheduled automatic updates installations", but my concern is the "logged on users" part.
Meaning, I log on and off to my servers via RDP to do anything. So with that in mind, if my scheduled updates are taking place late at night when nobody is "logged on", it would seem this setting would have it auto-restart because nobody appears
logged on. Am I thinking correctly on this?this topic gets discussed a lot in the WSUS forum, since it's all about the WUAgent behaviour and the settings WUAgent is influenced by (and some settings are offered by GP but are not honoured on all versions of Windows).
Although the templates and settings are part of GP, it's not actually a GP function, it's actually a WUAgent thing.
WUAgent settings are a little "misleading", in that you can nominate the day/time to perform a scan + install, but you can't control the day/time of any subsequent restart, using basic GP settings (which is why there are other products like ConfigMgr and
3rd party products, both of which use the WU APIs and SDK)
Lawrence has written a number of blog posts on his solarwinds blog, detailing the various settings and how they behave, on different versions of Windows.
http://thwack.solarwinds.com/community/application-and-server_tht/patchzone/blog/2013/03/21/configuring-the-windows-update-agent--general-settings-part-2
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!) -
Windows "Fix It" reports that the problems are "resolved", yet the updates still can't be installed. :-(
I have the same problem, meanwhile 5 important updates not installable on Windows 7, all with error 8007006E. I have tried every proceduce I have ever heard of and have put them all together in a batch file. After execution the error still persists. Any
other ideas, please?
my service.bat:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
rmdir c:\windows\SoftwareDistribution.old /q /s
ren c:\windows\SoftwareDistribution SoftwareDistribution.old
rmdir c:\windows\System32\catroot.old /q /s
ren c:\windows\System32\catroot catroot.old
rmdir c:\windows\System64\catroot.old /q /s
ren c:\windows\System64\catroot catroot.old
rmdir c:\windows\System32\catroot2 /q /s
rmdir c:\windows\System64\catroot2 /q /s
REM MSI Installer
sc config msiserver start= demand
MSIExec /unregister
MSIExec /regserver
regsvr32.exe /s %windir%\system32\msi.dll
regsvr32 c:\windows\system32\vbscript.dll /s
regsvr32 c:\windows\system32\mshtml.dll /s
regsvr32 c:\windows\system32\msjava.dll /s
regsvr32 c:\windows\system32\jscript.dll /s
regsvr32 c:\windows\system32\msxml.dll /s
regsvr32 c:\windows\system32\actxprxy.dll /s
regsvr32 c:\windows\system32\shdocvw.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups2.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 Softpub.dll /s
regsvr32 Mssip32.dll /s
regsvr32 Initpki.dll /s
regsvr32 softpub.dll /s
regsvr32 wintrust.dll /s
regsvr32 initpki.dll /s
regsvr32 dssenh.dll /s
regsvr32 rsaenh.dll /s
regsvr32 gpkcsp.dll /s
regsvr32 sccbase.dll /s
regsvr32 slbcsp.dll /s
regsvr32 cryptdlg.dll /s
regsvr32 Urlmon.dll /s
regsvr32 Shdocvw.dll /s
regsvr32 Msjava.dll /s
regsvr32 Actxprxy.dll /s
regsvr32 Oleaut32.dll /s
regsvr32 Mshtml.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 msxml3.dll /s
regsvr32 Browseui.dll /s
regsvr32 shell32.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 jscript.dll /s
regsvr32 atl.dll /s
regsvr32 Mssip32.dll /s
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
sfc.exe /scannow
REM Systemupdate-Vorbereitungstool für Windows 7 (KB947821) [Oktober 2014]
Windows6.1-KB947821-v34-x64.msu
MicrosoftFixit50528.msi
WindowsUpdateDiagnostic.diagcab -
I am setting new Windows 8.1 Pro computers, and am installing Windows 8.1 Pro to bare drives. Everything goes fine until Windows Update starts installing updates, and then the computer goes for hours installing updates, and then "We
could not complete the updates Undoing changes". It's an endless loop. It seems to be the same 38 updates. This is a recent phenomenon. I have not run into this until the last week or two on several new computer installs.
Again these are brand new installs, so something is clearly wrong with the Windows updates.
If anyone can please tell me how to avoid this, it would be much appreciated.
MichaelHi Michael,
" This is a recent phenomenon"
Have you made any modifications to the machines ?
To resolve this issue ,running the built-in troubleshoot tool is a very good beginning .It will automatically diagnostic the windows update components and check the configurations for us .
Control Panel\All Control Panel Items\Troubleshooting\Fix problems with Windows Update
If there are antivirus software installed in these machines, please turn off them temporarily to have a check.
The command line included in the link as S.Sengupta posted is very useful and convenient to repair the windows corrupted files .We can have a try .
"sfc /scannow" ,"DISM.EXE /online /cleanup-image /restorehealth "
We also can check the windowsupdate.log for more information to troubleshoot this issue .
Run "windowsupdate.log"
If you have trouble in analyzing the log ,please upload them to the OneDrive and paste the link here .
Best regards -
Windows Update Error Code 80072F8F! I Did All The Steps And Will Not Fix Please HELP?
No one seems they can not help me fix this error code I did many things and not one person has really
helped me, I have a question at another forum but all they do is just ask me questions tell me steps to fix this but nothing worked at all, This happened on 8/30/2014 and ever since no one can help me fix this at all....I have no money to pay for the fix...I
am on very very low limited disability income, No credit cards nothing. I need help now I paid a lot of money for my Windows 7 Ultimate and now since 8/30/2014 I got that error code no one has helped me....PLEASE help me please....And I am not sure where to
go for help here thank you. I have done many things but nothing is fixing this issue. please help...And yes I did the clock and clock keeps perfect time, doing that clock did not fix this error code at all...Hi Angelsims,
First I also want to get more information from you to help us to troubleshhot:
1.Did this error occur on a single update or multiple updates? please also post the update name in issue.
2.Please also post the steps you have followed to fix this issue.
In addition, please try to use the general steps to troubleshoot the windows update issue, and refer to the steps below:
The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.
Stopping services pertaining to Windows Update
1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2. If you receive a notification from User Account Control simply click Continue.
3. At the command prompt, type the following, commands and then press ENTER after each command.
net stop wuauserv
net stop bits
net stop cryptsvc
Please do not close the Command Prompt window.
Renaming folders pertaining to Windows Update
1. At the command prompt, type the following commands, and then press Enter after each command:
2. ren %systemroot%\System32\Catroot2 Catroot2.old
3. ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
4. Please do not close the Command Prompt window.
Registering DLL’s pertaining to Windows Update
1. Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT
2. If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.
-or-
3. You can manually type each command at the command prompt:
regsvr32 c:\windows\system32\vbscript.dll /s
regsvr32 c:\windows\system32\mshtml.dll /s
regsvr32 c:\windows\system32\msjava.dll /s
regsvr32 c:\windows\system32\jscript.dll /s
regsvr32 c:\windows\system32\msxml.dll /s
regsvr32 c:\windows\system32\actxprxy.dll /s
regsvr32 c:\windows\system32\shdocvw.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups2.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 Softpub.dll /s
regsvr32 Mssip32.dll /s
regsvr32 Initpki.dll /s
regsvr32 softpub.dll /s
regsvr32 wintrust.dll /s
regsvr32 initpki.dll /s
regsvr32 dssenh.dll /s
regsvr32 rsaenh.dll /s
regsvr32 gpkcsp.dll /s
regsvr32 sccbase.dll /s
regsvr32 slbcsp.dll /s
regsvr32 cryptdlg.dll /s
regsvr32 Urlmon.dll /s
regsvr32 Shdocvw.dll /s
regsvr32 Msjava.dll /s
regsvr32 Actxprxy.dll /s
regsvr32 Oleaut32.dll /s
regsvr32 Mshtml.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 msxml3.dll /s
regsvr32 Browseui.dll /s
regsvr32 shell32.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 jscript.dll /s
regsvr32 atl.dll /s
regsvr32 Mssip32.dll /s
Restarting services pertaining to Windows Update
1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2. If you receive a notification from User Account Control simply click Continue.
3. At the command prompt, type the following, commands and then
press ENTER after each command.
net start wuauserv
net start bits
net start cryptsvc
exit
Please try the steps above, if the step failed, please post the error or failure information.
If there is anything else regarding this issue, please feel free to post back.
Best Regards,
Anna Wang -
IE 11 Does not load pages and "Stops Responding" After 11/26/2013 Windows Update
I have Windows 7 Pro 64 bit. IE 11. (Doesn't matter if I try to open 32 or 64 bit IE)
I keep Automatic Updates on and they install as soon as they are available.
Everything on my PC was running fine 11/25/13.
I came to it 11/26/13 after Windows Updates ran and now whenever I open any webpages, it does not load the web page 100%, no hyperlinks can be clicked on and once you attempt to click on anything. I get the "IE 11 has stopped responding" bubble.
It also seemed to affect Firefox which does not completely load pages either.
Any shove in the correct way to help solve this would be helpful.Robert -
Anyone who has gathered over 13,000 points is certainly to be respected as being super smart and uber helpful. However, your response is inadequate on two counts.
First, "stopped working" is not an inexact phrase, nor is it a euphemism trotted out by a newbie who hasn't the skill to describe the problem accurately. "stopped working" is an exact part of the error message issued by Windows. Of course it would
help if Windows would issue error messages that are more useful, but that is a different issue. For the purposes of this discussion, "stopped working" as part of the exact error message is a useful piece of information.
Second, despite your excellent suggestions for hunting down the problem, I'm guessing that few people here have the time or inclination to be beta testers for Microsoft. Even if the exact cause is found, it is not likely that anyone here will
be able to fix the problem. There are literally hundreds of people complaining about this problem in multiple forums. If you know your consumer behavior metrics, then you know that means tens of thousands are affected. This is systemic, not
a random problem on a few errant machines. Microsoft needs to know that they have a major problem on their hands and they need to fix it. I saw this problem starting with IE 10. Is it any wonder that in that time, IE usage has fallen greatly
while Chrome has become the dominant browser? (The only reason I am bothering to write instead of just shifting to Chrome is that Chrome also has its bugs, one of which affects a web app I use several times a week, so I need a functioning version of
IE.)
So thanks Robert for all your help in the past, but this response isn't helpful.
Microsoft, are you listening? Fix your browser. -
Windows 2008 R2 Server not showing update history and not detecting new updates
Hi Sirs,
We have a Windows 2008 R2 server which is showing an empty windows update history, and is not detecting new updates from the WSUS server. It says that the windows is up to date, no error when trying to detect new updates, but I doubt it because when I checked
the installed updates menu, it shows that that the most recent update date installed was last 2013, it just stop detecting and installing updates. I've already tried the ff workarounds but to no avail:
1. restart wuauserv and bits service
2. rename/delete the software distribution folder
3. reinstalled the update agent/restarted the server
4. deleted the susclientid on the registry
Thanks in advanced for your help.
here's the windowsupdate.log:
2014-07-22 00:57:06:728 928 a34 AU #############
2014-07-22 00:57:06:728 928 a34 AU Successfully wrote event for AU health state:0
2014-07-22 00:57:06:728 928 a34 AU Featured notifications is disabled.
2014-07-22 00:57:06:728 928 a34 AU AU setting next detection timeout to 2014-07-21 20:50:56
2014-07-22 00:57:06:728 928 a34 AU Successfully wrote event for AU health state:0
2014-07-22 00:57:06:728 928 a34 AU Successfully wrote event for AU health state:0
2014-07-22 00:57:11:727 928 abc Report REPORT EVENT: {AF0753F1-F6F9-4583-87B0-A0B0AEA0C6A7} 2014-07-22 00:57:06:728+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 00:57:11:727 928 abc Report REPORT EVENT: {188957AA-577F-4DC5-9CDB-2D8CFEE96670} 2014-07-22 00:57:06:728+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 00:57:11:727 928 abc Report CWERReporter finishing event handling. (00000000)
2014-07-22 01:11:10:931 928 abc Report Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
2014-07-22 01:11:10:947 928 abc Report Reporter successfully uploaded 2 events.
2014-07-22 04:50:56:736 928 1130 AU #############
2014-07-22 04:50:56:736 928 1130 AU ## START ## AU: Search for updates
2014-07-22 04:50:56:736 928 1130 AU #########
2014-07-22 04:50:56:736 928 1130 AU <<## SUBMITTED ## AU: Search for updates [CallId = {F40B494F-91F1-4FFB-B7A5-46CEA397AA52}]
2014-07-22 04:50:56:736 928 d08 Agent *************
2014-07-22 04:50:56:736 928 d08 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 04:50:56:736 928 d08 Agent *********
2014-07-22 04:50:56:736 928 d08 Agent * Online = Yes; Ignore download priority = No
2014-07-22 04:50:56:736 928 d08 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-07-22 04:50:56:736 928 d08 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-22 04:50:56:736 928 d08 Agent * Search Scope = {Machine}
2014-07-22 04:50:57:017 928 d08 Setup Checking for agent SelfUpdate
2014-07-22 04:50:57:017 928 d08 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-07-22 04:50:57:017 928 d08 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 04:50:57:017 928 d08 Misc Microsoft signed: Yes
2014-07-22 04:50:59:611 928 d08 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 04:50:59:611 928 d08 Misc Microsoft signed: Yes
2014-07-22 04:50:59:611 928 d08 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 04:50:59:611 928 d08 Misc Microsoft signed: Yes
2014-07-22 04:50:59:626 928 d08 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 04:50:59:626 928 d08 Misc Microsoft signed: Yes
2014-07-22 04:50:59:626 928 d08 Setup Determining whether a new setup handler needs to be downloaded
2014-07-22 04:50:59:626 928 d08 Setup SelfUpdate handler is not found. It will be downloaded
2014-07-22 04:50:59:626 928 d08 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 04:51:01:095 928 d08 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 04:51:01:095 928 d08 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 04:51:01:110 928 d08 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 04:51:01:110 928 d08 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 04:51:01:142 928 d08 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 04:51:01:142 928 d08 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-07-22 04:51:01:860 928 d08 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-07-22 04:51:01:860 928 d08 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 04:51:01:891 928 d08 PT WARNING: Cached cookie has expired or new PID is available
2014-07-22 04:51:01:891 928 d08 PT Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
2014-07-22 04:51:01:891 928 d08 PT Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
2014-07-22 04:51:04:485 928 d08 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-07-22 04:51:04:485 928 d08 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 04:51:04:875 928 d08 Agent * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
2014-07-22 04:51:04:875 928 d08 Agent *********
2014-07-22 04:51:04:875 928 d08 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 04:51:04:875 928 d08 Agent *************
2014-07-22 04:51:04:875 928 1278 AU >>## RESUMED ## AU: Search for updates [CallId = {F40B494F-91F1-4FFB-B7A5-46CEA397AA52}]
2014-07-22 04:51:04:875 928 1278 AU # 0 updates detected
2014-07-22 04:51:04:875 928 1278 AU #########
2014-07-22 04:51:04:875 928 1278 AU ## END ## AU: Search for updates [CallId = {F40B494F-91F1-4FFB-B7A5-46CEA397AA52}]
2014-07-22 04:51:04:875 928 1278 AU #############
2014-07-22 04:51:04:875 928 1278 AU Successfully wrote event for AU health state:0
2014-07-22 04:51:04:875 928 1278 AU Featured notifications is disabled.
2014-07-22 04:51:04:875 928 1278 AU AU setting next detection timeout to 2014-07-22 00:38:28
2014-07-22 04:51:04:875 928 1278 AU Successfully wrote event for AU health state:0
2014-07-22 04:51:04:875 928 1278 AU Successfully wrote event for AU health state:0
2014-07-22 04:51:09:874 928 d08 Report REPORT EVENT: {FE398C01-75A1-4AD8-8C43-0894FCFCE13F} 2014-07-22 04:51:04:875+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 04:51:09:874 928 d08 Report REPORT EVENT: {CDA386AD-6392-4C34-859E-35307BCB5EA0} 2014-07-22 04:51:04:875+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 04:51:09:874 928 d08 Report CWERReporter finishing event handling. (00000000)
2014-07-22 05:05:09:109 928 d08 Report Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
2014-07-22 05:05:09:109 928 d08 Report Reporter successfully uploaded 2 events.
2014-07-22 08:38:28:883 928 1130 AU #############
2014-07-22 08:38:28:883 928 1130 AU ## START ## AU: Search for updates
2014-07-22 08:38:28:883 928 1130 AU #########
2014-07-22 08:38:28:883 928 1130 AU <<## SUBMITTED ## AU: Search for updates [CallId = {9A097F9F-88DD-4037-A4DD-48B9CC891327}]
2014-07-22 08:38:28:883 928 53c Agent *************
2014-07-22 08:38:28:883 928 53c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 08:38:28:883 928 53c Agent *********
2014-07-22 08:38:28:883 928 53c Agent * Online = Yes; Ignore download priority = No
2014-07-22 08:38:28:883 928 53c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-07-22 08:38:28:883 928 53c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-22 08:38:28:883 928 53c Agent * Search Scope = {Machine}
2014-07-22 08:38:29:195 928 53c Setup Checking for agent SelfUpdate
2014-07-22 08:38:29:195 928 53c Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-07-22 08:38:29:195 928 53c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 08:38:29:195 928 53c Misc Microsoft signed: Yes
2014-07-22 08:38:31:804 928 53c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 08:38:31:804 928 53c Misc Microsoft signed: Yes
2014-07-22 08:38:31:804 928 53c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 08:38:31:820 928 53c Misc Microsoft signed: Yes
2014-07-22 08:38:31:820 928 53c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 08:38:31:820 928 53c Misc Microsoft signed: Yes
2014-07-22 08:38:31:835 928 53c Setup Determining whether a new setup handler needs to be downloaded
2014-07-22 08:38:31:835 928 53c Setup SelfUpdate handler is not found. It will be downloaded
2014-07-22 08:38:31:835 928 53c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 08:38:33:241 928 53c Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 08:38:33:241 928 53c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 08:38:33:272 928 53c Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 08:38:33:272 928 53c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 08:38:33:288 928 53c Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 08:38:33:288 928 53c Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-07-22 08:38:33:991 928 53c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-07-22 08:38:33:991 928 53c PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 08:38:34:038 928 53c PT WARNING: Cached cookie has expired or new PID is available
2014-07-22 08:38:34:038 928 53c PT Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
2014-07-22 08:38:34:038 928 53c PT Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
2014-07-22 08:38:36:616 928 53c PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-07-22 08:38:36:616 928 53c PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 08:38:37:022 928 53c Agent * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
2014-07-22 08:38:37:022 928 53c Agent *********
2014-07-22 08:38:37:022 928 53c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 08:38:37:022 928 53c Agent *************
2014-07-22 08:38:37:022 928 aa8 AU >>## RESUMED ## AU: Search for updates [CallId = {9A097F9F-88DD-4037-A4DD-48B9CC891327}]
2014-07-22 08:38:37:022 928 aa8 AU # 0 updates detected
2014-07-22 08:38:37:022 928 aa8 AU #########
2014-07-22 08:38:37:022 928 aa8 AU ## END ## AU: Search for updates [CallId = {9A097F9F-88DD-4037-A4DD-48B9CC891327}]
2014-07-22 08:38:37:022 928 aa8 AU #############
2014-07-22 08:38:37:022 928 aa8 AU Successfully wrote event for AU health state:0
2014-07-22 08:38:37:022 928 aa8 AU Featured notifications is disabled.
2014-07-22 08:38:37:022 928 aa8 AU AU setting next detection timeout to 2014-07-22 04:15:53
2014-07-22 08:38:37:022 928 aa8 AU Successfully wrote event for AU health state:0
2014-07-22 08:38:37:022 928 aa8 AU Successfully wrote event for AU health state:0
2014-07-22 08:38:42:021 928 53c Report REPORT EVENT: {45B5AD35-C612-4C43-8FE0-DFC63B114FC9} 2014-07-22 08:38:37:022+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 08:38:42:021 928 53c Report REPORT EVENT: {BA606714-0153-41BA-ADC8-78520F678D97} 2014-07-22 08:38:37:022+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 08:38:42:021 928 53c Report CWERReporter finishing event handling. (00000000)
2014-07-22 08:52:41:224 928 53c Report Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
2014-07-22 08:52:41:240 928 53c Report Reporter successfully uploaded 2 events.
2014-07-22 12:15:53:027 928 1130 AU #############
2014-07-22 12:15:53:027 928 1130 AU ## START ## AU: Search for updates
2014-07-22 12:15:53:027 928 1130 AU #########
2014-07-22 12:15:53:027 928 1130 AU <<## SUBMITTED ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
2014-07-22 12:15:53:043 928 a58 Agent *************
2014-07-22 12:15:53:043 928 a58 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 12:15:53:043 928 a58 Agent *********
2014-07-22 12:15:53:043 928 a58 Agent * Online = Yes; Ignore download priority = No
2014-07-22 12:15:53:043 928 a58 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-07-22 12:15:53:043 928 a58 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-22 12:15:53:043 928 a58 Agent * Search Scope = {Machine}
2014-07-22 12:15:53:308 928 a58 Setup Checking for agent SelfUpdate
2014-07-22 12:15:53:308 928 a58 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-07-22 12:15:53:308 928 a58 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 12:15:53:324 928 a58 Misc Microsoft signed: Yes
2014-07-22 12:15:55:901 928 a58 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 12:15:55:901 928 a58 Misc Microsoft signed: Yes
2014-07-22 12:15:55:901 928 a58 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 12:15:55:917 928 a58 Misc Microsoft signed: Yes
2014-07-22 12:15:55:917 928 a58 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 12:15:55:917 928 a58 Misc Microsoft signed: Yes
2014-07-22 12:15:55:933 928 a58 Setup Determining whether a new setup handler needs to be downloaded
2014-07-22 12:15:55:933 928 a58 Setup SelfUpdate handler is not found. It will be downloaded
2014-07-22 12:15:55:933 928 a58 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 12:15:57:167 928 a58 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 12:15:57:167 928 a58 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 12:15:57:167 928 a58 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 12:15:57:167 928 a58 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 12:15:57:198 928 a58 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 12:15:57:198 928 a58 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-07-22 12:15:57:917 928 a58 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-07-22 12:15:57:917 928 a58 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 12:15:57:963 928 a58 PT WARNING: Cached cookie has expired or new PID is available
2014-07-22 12:15:57:963 928 a58 PT Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
2014-07-22 12:15:57:963 928 a58 PT Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
2014-07-22 12:16:00:572 928 a58 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-07-22 12:16:00:572 928 a58 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 12:16:00:932 928 a58 Agent * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
2014-07-22 12:16:00:932 928 a58 Agent *********
2014-07-22 12:16:00:932 928 a58 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 12:16:00:932 928 a58 Agent *************
2014-07-22 12:16:00:932 928 1120 AU >>## RESUMED ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
2014-07-22 12:16:00:932 928 1120 AU # 0 updates detected
2014-07-22 12:16:00:932 928 1120 AU #########
2014-07-22 12:16:00:932 928 1120 AU ## END ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
2014-07-22 12:16:00:932 928 1120 AU #############
2014-07-22 12:16:00:932 928 1120 AU Successfully wrote event for AU health state:0
2014-07-22 12:16:00:932 928 1120 AU Featured notifications is disabled.
2014-07-22 12:16:00:932 928 1120 AU AU setting next detection timeout to 2014-07-22 08:15:22
2014-07-22 12:16:00:932 928 1120 AU Successfully wrote event for AU health state:0
2014-07-22 12:16:00:932 928 1120 AU Successfully wrote event for AU health state:0
2014-07-22 12:16:05:931 928 a58 Report REPORT EVENT: {25E75367-1205-4F59-A812-02DA28BB3234} 2014-07-22 12:16:00:932+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 12:16:05:931 928 a58 Report REPORT EVENT: {FE1434F8-C6AF-4F87-B3DF-6E4D6C4B05FB} 2014-07-22 12:16:00:932+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 12:16:05:931 928 a58 Report CWERReporter finishing event handling. (00000000)
2014-07-22 12:30:05:116 928 a58 Report Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
2014-07-22 12:30:05:131 928 a58 Report Reporter successfully uploaded 2 events.
2014-07-22 14:05:29:584 928 10a0 AU Triggering AU detection through DetectNow API
2014-07-22 14:05:29:584 928 10a0 AU Triggering Online detection (interactive)
2014-07-22 14:05:29:584 928 1130 AU #############
2014-07-22 14:05:29:584 928 1130 AU ## START ## AU: Search for updates
2014-07-22 14:05:29:584 928 1130 AU #########
2014-07-22 14:05:29:584 928 1130 AU <<## SUBMITTED ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
2014-07-22 14:05:29:584 928 8e0 Agent *************
2014-07-22 14:05:29:584 928 8e0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 14:05:29:584 928 8e0 Agent *********
2014-07-22 14:05:29:584 928 8e0 Agent * Online = Yes; Ignore download priority = No
2014-07-22 14:05:29:584 928 8e0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-07-22 14:05:29:584 928 8e0 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-22 14:05:29:584 928 8e0 Agent * Search Scope = {Machine}
2014-07-22 14:05:29:584 928 8e0 Setup Checking for agent SelfUpdate
2014-07-22 14:05:29:584 928 8e0 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-07-22 14:05:29:584 928 8e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 14:05:29:600 928 8e0 Misc Microsoft signed: Yes
2014-07-22 14:05:29:616 928 8e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 14:05:29:631 928 8e0 Misc Microsoft signed: Yes
2014-07-22 14:05:29:631 928 8e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 14:05:29:631 928 8e0 Misc Microsoft signed: Yes
2014-07-22 14:05:29:647 928 8e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 14:05:29:662 928 8e0 Misc Microsoft signed: Yes
2014-07-22 14:05:29:662 928 8e0 Setup Determining whether a new setup handler needs to be downloaded
2014-07-22 14:05:29:662 928 8e0 Setup SelfUpdate handler is not found. It will be downloaded
2014-07-22 14:05:29:662 928 8e0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 14:05:29:662 928 8e0 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 14:05:29:662 928 8e0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 14:05:29:694 928 8e0 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 14:05:29:694 928 8e0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 14:05:29:709 928 8e0 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 14:05:29:725 928 8e0 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-07-22 14:05:30:037 928 8e0 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-07-22 14:05:30:037 928 8e0 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 14:05:30:053 928 8e0 PT WARNING: Cached cookie has expired or new PID is available
2014-07-22 14:05:30:053 928 8e0 PT Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
2014-07-22 14:05:30:053 928 8e0 PT Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
2014-07-22 14:05:35:630 928 8e0 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-07-22 14:05:35:630 928 8e0 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 14:05:36:411 928 8e0 Agent * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
2014-07-22 14:05:36:411 928 8e0 Agent *********
2014-07-22 14:05:36:411 928 8e0 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 14:05:36:411 928 8e0 Agent *************
2014-07-22 14:05:36:411 928 1360 AU >>## RESUMED ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
2014-07-22 14:05:36:411 928 1360 AU # 0 updates detected
2014-07-22 14:05:36:411 928 1360 AU #########
2014-07-22 14:05:36:411 928 1360 AU ## END ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
2014-07-22 14:05:36:411 928 1360 AU #############
2014-07-22 14:05:36:411 928 1360 AU Successfully wrote event for AU health state:0
2014-07-22 14:05:36:411 928 1360 AU Featured notifications is disabled.
2014-07-22 14:05:36:411 928 1360 AU AU setting next detection timeout to 2014-07-22 10:01:01
2014-07-22 14:05:36:411 928 1360 AU Successfully wrote event for AU health state:0
2014-07-22 14:05:36:411 928 1360 AU Successfully wrote event for AU health state:0
2014-07-22 14:05:41:410 928 8e0 Report REPORT EVENT: {6A2B180E-A95F-42F7-B775-5750DFFD6ECD} 2014-07-22 14:05:36:411+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 14:05:41:410 928 8e0 Report REPORT EVENT: {83041427-693D-4A42-AED0-E8E7BFB8E7E3} 2014-07-22 14:05:36:411+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 14:05:41:410 928 8e0 Report CWERReporter finishing event handling. (00000000)No Service Pack 1 installed. Does this mean that no updates will be detected if SP1 is not installed? thanks
That's exactly what that means!
Updates have not been available for Windows Server 2008 R2 *RTM* systems since April, 2013.
http://support.microsoft.com/lifecycle/?p1=14134
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds. -
Windows Update and the Windows Error reports
31/08/2014 08:41
Windows Error Reporting
Fault bucket 124661653, type 21
Event Name:
WindowsUpdateFailure
Response: Not available
Cab Id: 0

Problem signature:
P1:
7.6.7600.320
P2:
80246002
P3: D67661EB-2423-451D-BF5D-13199E37DF28
P4:
Scan
P5: 101
P6: Unmanaged
P7: 
P8: 
P9: 
P10: 

Attached
files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.6.7600.320_888a386ad31bd7d883fbf736bf547a8a1bd5bd9c_150a7995

Analysis
symbol: 
Rechecking for solution: 0
Report Id: 8809d3a9-30ea-11e4-8d08-5442495ff252
Report Status: 0
Does the reference to
D67661EB-2423-451D-BF5D-13199E37DF28
refer to Windows Update Agent and is a scan to find and down the updated version simply failing?
TIA, GerryHi,
This structure is a general Windows Error report structure. There are different meanings for different types.
For the details, you could read this article:
WerReportSetParameter function
http://msdn.microsoft.com/en-us/library/windows/desktop/bb513626(v=vs.85).aspx
For your specific error, we could get these:
P1: 7.6.7600.320 means Windows agent version.
P2: 80246002 means the exact error code
P3: D67661EB-2423-451D-BF5D-13199E37DF28
should be the specific Windows Agent GUID.
Let's verify it:
Look for this GUID in your Windows Update log file located in C:\Windows\WindowsUpdate.log. There you could verify if it's a Windows agent.
Karen Hu
TechNet Community Support -
I've noticed FF 6.0.2 windows update faster and downloads stay active when the mouse pointer is over a FF window and moving. I've "played" with the download window. When I allow the pointer to just sit, the download usually stops. When I move the pointer, the download resumes. This is verified by the lights on the cable modem showing changes in internet activity.
The same appears true in cases like the FF help search. Type a question and hit return and screen stalls. Move the mouse and the screen refreshes.Hello,
I am not very familiar wth Microsoft Security Essentials, but believe that it just makes use of the existing Windows Firewall which is present with the operating system.
To me it is odd that the guest OS reports 192.168.1.254 as the IP address for its gateway and DHCP server yet it cannot access them when pinged. Let's try pinging from host to guest (and vice-versa) and see what happens:
From the host OS at 192.168.1.78, try pinging the guest OS at 192.168.1.75.
Then, from the guest OS at 192.168.1.75, trying ping the host OS at 192.168.1.78.
Is each operating system able to ping each other?
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество -
Software Update Point and Windows Services
Hello,
I am using SCCM to manage updates, so I am curious if I can disable the service for Windows Update and the updates will still install from SCCM. From what I can tell I can, but want to be sure. Problem we are having is Even with the GPO set to disable Automatic
Updates, computers are still reaching out to Microsoft. I verified the change is taking place by checking HKLM\Software\Policies\Microsoft\Windows Update\AU and see the NoAutoUpdate DWORD set to 0x...1(1). On the machines under the Windows Update I see that
Automatic Update is disabled.
My thought is I can disable Windows Update/Automatic Update and this communication will stop. What problems do I expose myself to by doing this?Thanks for the sites, very easy to understand and cleared the mud some. So I am not controlling the WSUS server in GPO, I am letting the SCCM Agent modify the local policy so that it points to the Primary server, which also has WSUS installed. Also from
the reading, Windows Update/Automatic Update is necessary for SUP.
I don't know what to do to stop the communication to Microsoft's update services. Our LAN/WAN group has gone as far as blocking the IPs being used on the Client PC subnets, but the communication is still happening for some reason.
1/7/2014 9:14 0003C102129 TRAFFIC deny 1 1/7/2014 9:14
x.x.x.x
64.33.232.51
1/7/2014 9:13 0003C102129 TRAFFIC deny 1 1/7/2014 9:13
x.x.x.x
64.33.232.51
They are seeing it at app level as ms-update, if that means something to someone else. It is a client in SCCM 2012 too, and I don't have the option to allow Microsoft Updates if the DP doesn't have the updates on it. -
Downloaded latest Itunes and Windows Update and everything fell apart
Okay, I dl'd the latest Itunes and Windows Update today and turned off my computer. When I came back and turned it on, it became really slow and the style for all the "windows headings" turned "gray classic theme." I tried running Itunes and a box comes up saying that I "Do not have access to change the Catalyst Control," my ATI driver I think (x1300). Then it says that I can't run Itunes because the audio is configured wrong. I go to my Audio settings in the "control panel" and everything is grayed out except the hardware choices. I clicked on their properties (SigmaTel Audio), but nothing would come up for 45 minutes. I am barely running in VGA mode and cannot access the internet connections in IE, thus barring me from Microsoft's updates. Sorry if it's hard to understand, but I'm ****** because I can't listen to all the new stuff I bought on Itunes yesterday Does anyone have any clues or ideas?
Take a look at this link, http://support.apple.com/kb/TS1369
-
Windows update issue error code 8020002E and 80004005
Hi
I have a virtual machine(on Hyper V) with Windows 2008 R2 Standard When I did windows update it installed few of the updates and then started giving me the following err code 8020002E and 80004005.
Points which i noticed are
In the event viewer it is giving the following log
Log Name: Application
Source: Windows Error Reporting
Date: 9/5/2011 11:13:35 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: RHFPSR01.awa.com
Description:
Fault bucket , type 0
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: 7.5.7601.17514
P2: 80004005
P3: 73A58E93-789F-410C-9D7F-CE577CBF2903
P4: Download
P5: 101
P6: Unmanaged
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_26e7933eebd8759397facf9153f187d87feece5_0097a03b
Analysis symbol:
Rechecking for solution: 0
Report Id: f3401ae7-d796-11e0-8670-00155d322f01
Report Status: 4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-05T08:13:35.000000000Z" />
<EventRecordID>5149</EventRecordID>
<Channel>Application</Channel>
<Computer>RHFPSR01.awa.com</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>WindowsUpdateFailure</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>7.5.7601.17514</Data>
<Data>80004005</Data>
<Data>73A58E93-789F-410C-9D7F-CE577CBF2903</Data>
<Data>Download</Data>
<Data>101</Data>
<Data>Unmanaged</Data>
<Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_26e7933eebd8759397facf9153f187d87feece5_0097a03b</Data>
<Data>
</Data>
<Data>0</Data>
<Data>f3401ae7-d796-11e0-8670-00155d322f01</Data>
<Data>4</Data>
</EventData>
</Event>
Secondly when i downloaded the service pack 1 separetly and installed, it got installed without any err.
Basic trouble shooting i have done like
1>reset windows update component
2>Clean boot up option also
but it did not work please can any one help me with this issue
ThanksHi,
I would like to suggest you perform the following steps to troubleshoot this issue:
1.
Stop the Windows Update service temporarily.
2.
Run the following commands to rename the SoftwareDistribution directory.
cd %windir%
ren SoftwareDistribution SDTemp
exit
3.
Start the Windows Update service.
If the issue persists, please also reset Windows Update components and run System Update Readiness Tool. For the detailed steps, please refer to the
following Microsoft KB articles:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
http://support.microsoft.com/kb/947821
If some system files cannot be fixed by System Update Readiness Tool, please also refer to the following Microsoft TechNet article for how to replace
them.
Advanced guidelines for diagnosing and fixing servicing corruption
http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx
Regards,
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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