Windows Update of Office 2010 SP2 fails with message Code B56
I have been trying to update a Windows 7 Ultimate + Office 2010 professional with SP2 as supplied both by Windows Update and dowanloaded SP2 from KB2687455.
All attempts fail with a Windows Update error code B56.
I have tried the 'get help with this error' but there is no entry that matches the problem.
I have tracked the event viewer error which is 0x80070643 - this appears to relate to error occurring with .NET, so I am no furrther on.
Help Please from anyone.
Alan Cameron
Thank you for your input. The email prompted me to come back and share what I have been able to do to solve the problem. No answers as to why it worked but what I did was using a dvd with a copy of Office 2010 Professional Plus I started the setup and when
it asked what I wanted to do I answered Repair.
When this was finished I retried the update to SP2 and it worked.
It would be nice to know why it was failing but the pressure is off now.
Alan Cameron
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Boot your system in clean boot mode and disable antivirus. Then try to run Windows Updates.
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http://support.microsoft.com/kb/929135
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Office 2010 SP2 deploy several systems
We are deploying Office 2010 Standard thru Group Policy. SP2 i downloaded later so there are a dozen systems already installed office without the SP2. The meaning is to also install the SP2 Office to the machines which have gotton Office 2010 without SP2.
The quistion i have is: how do i deploy SP2 Office update thru GPO to several machines which already got the Office 2010 Standard installed. How to install Updates office thru GPO? This is not a setup file but all MSP files in the SP2?
I have already seen that one can do it by script but how?
freddieHi,
Your require could be done via script. I think you need to add some if-else sentences in the script. We could use version number to determine which machines need to install SP2.
The version number of Office 2010 SP2 is greater than or equal to 14.0.7015.1000.
The version number of Office 2010 SP1 is greater than or equal to 14.0.6029.1000 but less than
14.0.7015.1000.
The version number of the original RTM release of Office 2010 (that is, with no service pack) is greater than or equal to
14.0.4763.1000 but less than 14.0.6029.1000.
http://support.microsoft.com/kb/2687455/en-us
If you need more help about writing the script, please post your qusetion to script center forum:
http://social.technet.microsoft.com/Forums/scriptcenter/en-US/home?category=scripting
Here is a sample for "Deploying Office 2010 by using Group Policy computer startup scripts"
setlocal
REM *********************************************************************
REM Environment customization begins here. Modify variables below.
REM *********************************************************************
REM Get ProductName from the Office product's core Setup.xml file, and then add "office14." as a prefix.
set ProductName=Office14.PROPLUS
REM Set DeployServer to a network-accessible location containing the Office source files.
set DeployServer=\\FS\Office2010SourceFiles
REM Set ConfigFile to the configuration file to be used for deployment (required)
set ConfigFile=\\FS\Office2010SourceFiles\ProPlus.WW\config.xml
REM Set LogLocation to a central directory to collect log files.
set LogLocation=\\FS\Office2010LogFiles
REM *********************************************************************
REM Deployment code begins here. Do not modify anything below this line.
REM *********************************************************************
IF NOT "%ProgramFiles(x86)%"=="" (goto ARP64) else (goto ARP86)
REM Operating system is X64. Check for 32 bit Office in emulated Wow6432 uninstall key
:ARP64
reg query HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\Microsoft\Windows\CurrentVersion\Uninstall\%ProductName%
if NOT %errorlevel%==1 (goto End)
REM Check for 32 and 64 bit versions of Office 2010 in regular uninstall key.(Office 64bit would also appear here on a 64bit OS)
:ARP86
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\%ProductName%
if %errorlevel%==1 (goto DeployOffice) else (goto End)
REM If 1 returned, the product was not found. Run setup here.
:DeployOffice
start /wait %DeployServer%\setup.exe /config %ConfigFile%
echo %date% %time% Setup ended with error code %errorlevel%. >> %LogLocation%\%computername%.txt
REM If 0 or other was returned, the product was found or another error occurred. Do nothing.
:End
Endlocal
More
reference:
http://technet.microsoft.com/en-us/library/ff602181(v=office.14).aspx
Regards,
George Zhao
TechNet Community Support -
Windows Server 2008 R2 Service Pack 1 installation failed with error code 0x800f0a12
Hello,
I'm facing problem to install windows server 2008 R2 SP1. I cannot install SP1. In this server have running Exchange 2010 server. to update Win2008 R2 SP1 facing the following error:
1. Service Pack installation failed with error code 0x800f0a12.
2. Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Server 2008 R2 Service Pack 1 for x64-based Systems (KB976932).
Please suggestPlease run the system update readiness tool.
http://windows.microsoft.com/en-us/windows7/What-is-the-System-Update-Readiness-Tool?SignedIn=1
Then post the complete contents of;
%SYSTEMROOT%\Logs\CBS\CheckSUR.log
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. -
CcmSetup failed with error code 0x80004005 - windows 8.1
using sccm 2012 r2, trying to push to a windows 8.1 client i get:
<![LOG[==========[ ccmsetup started in process 7416 ]==========]LOG]!><time="16:05:28.041+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:9437">
<![LOG[Running on platform X64]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="util.cpp:1837">
<![LOG[Updated security on object C:\WINDOWS\ccmsetup\cache\.]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9272" file="ccmsetup.cpp:9281">
<![LOG[Launch from folder C:\WINDOWS\ccmsetup\]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:721">
<![LOG[CcmSetup version: 5.0.7958.1000]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:727">
<![LOG[In ServiceMain]LOG]!><time="16:05:28.044+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="ccmsetup.cpp:3365">
<![LOG[Running on 'Microsoft Windows 8.1 Pro' (6.3.9600). Service Pack (0.0). SuiteMask = 272. Product Type = 18]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context="" type="1"
thread="9468" file="util.cpp:1919">
<![LOG[Ccmsetup command line: "C:\WINDOWS\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context="" type="1"
thread="9468" file="ccmsetup.cpp:3590">
<![LOG[Command line parameters for ccmsetup have been specified. No registry lookup for command line parameters is required.]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context=""
type="1" thread="9468" file="ccmsetup.cpp:3775">
<![LOG[Command line: "C:\WINDOWS\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468"
file="ccmsetup.cpp:3776">
<![LOG[SslState value: 224]LOG]!><time="16:05:28.085+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="ccmsetup.cpp:4425">
<![LOG[CCMHTTPPORT: 80]LOG]!><time="16:05:28.086+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8617">
<![LOG[CCMHTTPSPORT: 443]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8632">
<![LOG[CCMHTTPSSTATE: 224]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8650">
<![LOG[CCMHTTPSCERTNAME: ]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8668">
<![LOG[FSP: ]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8720">
<![LOG[CCMFIRSTCERT: 1]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8778">
<![LOG[Config file: C:\WINDOWS\ccmsetup\MobileClientUnicode.tcf]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468"
file="ccmsetup.cpp:4539">
<![LOG[Retry time: 10 minute(s)]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4540">
<![LOG[MSI log file: C:\WINDOWS\ccmsetup\Logs\client.msi.log]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468"
file="ccmsetup.cpp:4541">
<![LOG[MSI properties: INSTALL="ALL" SMSSITECODE="consto" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="224" CCMFIRSTCERT="1"]LOG]!><time="16:05:28.088+00"
date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4542">
<![LOG[Source List:]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4550">
<![LOG[ \\TA-SRV-SC.constoplc.local\SMSClient]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup"
context="" type="1" thread="9468" file="ccmsetup.cpp:4557">
<![LOG[ \\TA-SRV-SC.constoPLC.LOCAL\SMSClient]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup"
context="" type="1" thread="9468" file="ccmsetup.cpp:4566">
<![LOG[MPs:]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4569">
<![LOG[ TA-SRV-SC.constoplc.local]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context=""
type="1" thread="9468" file="ccmsetup.cpp:4584">
<![LOG[MapNLMCostDataToCCMCost() returning Cost 0x1]LOG]!><time="16:05:28.091+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmutillib.cpp:5479">
<![LOG[No version of the client is currently detected.]LOG]!><time="16:05:28.093+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:2748">
<![LOG[Folder 'Microsoft\Configuration Manager' not found. Task does not exist.]LOG]!><time="16:05:28.094+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="wintask.cpp:622">
<![LOG[Updated security on object C:\WINDOWS\ccmsetup\.]LOG]!><time="16:05:28.095+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="ccmsetup.cpp:9281">
<![LOG[A Fallback Status Point has not been specified. Message with STATEID='100' will not be sent.]LOG]!><time="16:05:28.095+00" date="01-15-2014" component="ccmsetup" context="" type="1"
thread="9468" file="ccmsetup.cpp:9763">
<![LOG[Running as user "SYSTEM"]LOG]!><time="16:05:28.118+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:1995">
<![LOG[A Fallback Status Point has not been specified. Message with STATEID='328' will not be sent.]LOG]!><time="16:05:28.118+00" date="01-15-2014" component="ccmsetup" context="" type="1"
thread="9468" file="ccmsetup.cpp:9763">
<![LOG[CcmSetup failed with error code 0x80004005]LOG]!><time="16:05:28.119+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:10879">
any ideas why its failing?Hi,
I've seen the same error on a customer where we had Windows Intune Client (SCCM) installed previously. Did you try it on a newly deployed computer? If you had Intune or another CCM client on it previously make sure you clean it up. Here is a well formulated
instruction:
http://douwevanderuit.wordpress.com/2014/01/30/removing-windows-intune-client/
Usually when deploying to many clients we use a startup script, there is a great one that Jason Sandys made in the link below.
http://blog.configmgrftw.com/configmgr-client-startup-script/
There should be no problems deploying SCCM 2012 R2 clients on Windows 8.1 unless there is something wrong with either the setup or the client computer.
All the best, Jesper Hassing - MCTS SCCM 2012 - MCSA 2012 Server - MCP
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