Windows update stopped running - no error code

For some reason - presumably a virus, windows update stopped running. When I click windows update in control panel, screen freezes. Only way out is Ctrl+Alt+Del, access Task Manager - it reads Windows Update: Running, and kill the app. Help appreciated! 

I have a problem, I got a message from the Lenovo solution center that "i never updated my windows" although I updated them and now I have windows 10. In order to fix this, they ask me to launch windows update but the thing is that I cannot launch it. I click on " launch" and nothing happens. I tried manually to find windows update and check for updates but there are no available updates any ideas?

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