Windows Updates Failed to Configure in Windows 8 in Lenovo G500s

I am purchased my G500s in October 2013 and tried to install windows 8 updates first time. Before running updates I deleted all my data and switched laptop into default condition using One Key Recovery.
But while windows updates are being configured I am getting a message " Failed to Configure windows Updates, Reverting Changes" which is lasting for more than an hour and my laptop is restarting several time in this duration.
As I am running updates immediately after running One Key Recovery and there is no data on other drives, so this problem is not being caused by any Virus. My problem is similar as mentioned in this link Failure configuring Windows Updates - Windows 8 but I laptop came with Nitro 8, while this link is about problems caused by Nitro 7. Lenovo has not updated this article since 2012.
My laptop is pre installed with these important softwares:
Nitro Pdf 8, Mcafee Internet Security, CyberLink You Cam, Power Dvd.
If anyone can tell what is the cause of this problem I will be thankful to him.
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Windows Update fails with 80072EFE on Windows 8.1

Checking for updates fails on Windows 8.1 with error 80072EFE. Connectivity is normal, Antivirus apart from Defender is not installed. DNS Caches were flushed. The following is in the windowsupdate.log:
Please advice.
2014-03-18 07:40:04:140 1092 19a4 AU Triggering AU detection through DetectNow API
2014-03-18 07:40:04:140 1092 19a4 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2014-03-18 07:40:04:140 1092 19a4 AU Triggering Online detection (interactive)
2014-03-18 07:40:04:142 1092 b30 AU #############
2014-03-18 07:40:04:142 1092 b30 AU ## START ## AU: Search for updates
2014-03-18 07:40:04:142 1092 b30 AU #########
2014-03-18 07:40:04:142 1092 b30 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2014-03-18 07:40:04:143 1092 b30 IdleTmr WU operation (CSearchCall::Init ID 10) started; operation # 37518; does use network; is not at background priority
2014-03-18 07:40:04:143 1092 b30 IdleTmr Incremented PDC RefCount for Network to 1
2014-03-18 07:40:04:143 1092 b30 IdleTmr Incremented idle timer priority operation counter to 2
2014-03-18 07:40:04:143 1092 b30 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 10]
2014-03-18 07:40:04:143 1092 b30 AU <<## SUBMITTED ## AU: Search for updates [CallId = {C4CCE4EC-152F-4071-98D7-DA84CC111121} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2014-03-18 07:40:04:143 1092 1448 Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 10]
2014-03-18 07:40:04:144 1092 1448 Agent *************
2014-03-18 07:40:04:144 1092 1448 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 10]
2014-03-18 07:40:04:144 1092 1448 Agent *********
2014-03-18 07:40:04:144 1092 1448 Agent * Online = Yes; Ignore download priority = No
2014-03-18 07:40:04:144 1092 1448 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-03-18 07:40:04:144 1092 1448 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2014-03-18 07:40:04:144 1092 1448 Agent * Search Scope = {Machine & All Users}
2014-03-18 07:40:04:144 1092 1448 Agent * Caller SID for Applicability: S-1-5-21-3319790093-2107223747-1777061849-1003
2014-03-18 07:40:04:144 1092 1448 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "7971f918-a847-4430-9279-4a52d1efe18d"
2014-03-18 07:40:04:147 1092 1448 EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
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2014-03-18 07:40:04:149 1092 1448 Setup Client version: Core: 7.9.9600.16422 Aux: 7.9.9600.16384
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2014-03-18 07:40:04:342 1092 1448 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2014-03-18 07:40:04:692 1092 1448 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 07:40:04:692 1092 1448 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 07:40:04:693 1092 1448 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 07:40:04:693 1092 1448 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
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2014-03-18 07:40:04:693 1092 1448 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2014-03-18 07:40:04:864 1092 1448 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 07:40:04:864 1092 1448 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
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2014-03-18 07:40:04:866 1092 1448 IdleTmr Decremented idle timer priority operation counter to 1
2014-03-18 07:40:04:867 1092 c54 AU >>## RESUMED ## AU: Search for updates [CallId = {C4CCE4EC-152F-4071-98D7-DA84CC111121} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2014-03-18 07:40:04:867 1092 c54 AU # WARNING: Search callback failed, result = 0x80072EFE
2014-03-18 07:40:04:867 1092 c54 AU #########
2014-03-18 07:40:04:867 1092 c54 AU ## END ## AU: Search for updates [CallId = {C4CCE4EC-152F-4071-98D7-DA84CC111121} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2014-03-18 07:40:04:867 1092 c54 AU #############
2014-03-18 07:40:04:867 1092 c54 AU All AU searches complete.
2014-03-18 07:40:04:867 1092 c54 AU # WARNING: Failed to find updates with error code 80072efe
2014-03-18 07:40:04:868 1092 c54 AU AU setting next detection timeout to 2014-03-18 11:40:04
2014-03-18 07:40:04:869 1092 c54 AU # Publishing WNF Per user update count event Count: 5 SID {S-1-5-21-3319790093-2107223747-1777061849-1003} Service {7971F918-A847-4430-9279-4A52D1EFE18D}
2014-03-18 07:40:04:869 1092 c54 AU # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3319790093-2107223747-1777061849-1003} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

Incidentally the link that this mentioned in the log file works fine when I open it in Internet Explorer:
2014-03-18 12:04:16:095 1076 1830 SLS Retrieving SLS response from server...
2014-03-18 12:04:16:095 1076 1830 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-GB;de-DE;nl-NL&P=&PT=0x30&WUA=7.9.9600.16422
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2014-03-18 12:04:16:237 1076 1830 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
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Windows Update failed to check for updates with error 0x800B0001

Hi all,
I have a WSUS installed on a Windows Server 2008 R2 box, I have a new Windows Server 2012 box (joined to domain) that cannot get updates from the WSUS, whenever I try to search for new updates I receive the following error in event viewer:
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I couldn't get it to run even after installing the mentioned KB fixes. So I investigated the error myself, and found a "hack" that seems to fix the issue. Wrote up a small piece on it here:
http://tplive.azurewebsites.net/2013/12/windows-update-error/
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Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence R Garvin
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

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Hi,
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Might try downloading and installing update rollup.
http://support.microsoft.com/kb/2887595
http://www.microsoft.com/en-us/download/details.aspx?id=41076
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Windows 8 Windows Update fails with error 80244FFF

Windows 8 Windows Update fails with error 80244FFF

Hi @SURAJITsaha ,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Windows update fails, errorcode "WindowsUpdate_80246002" "WindowsUpdate_dt000"

Hi.
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Earlier today, I had the same problem with Win 7 home 64bit. It started this morning, the last update
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http://support.microsoft.com/kb/kb976982/en-us
If you have any feedback on our support, please click
here
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TechNet Community Support

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I recently purchased a Lenovo G500 in France (intel I7 2.2 ghz, 4gb ram, 500gb) with Windows 8.1 as the OS, and just got the Internet back last wednesday, so April 30th.
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"Failure configuring Windows updates. Reverting changes. Do not turn off your computer"
Obviously in French, but that's the translation I got anyway.
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There are lots of possible reasons. Other programs interfering, insufficient permissions, AV blocking, – the list is endless.
I could say do a forum seach but that facility is as useless as the Adobe installers.
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On the side note let me say that I am not a fan of stopping my work to reboot computer and loose 10-15 min on this foolishness, so if there's a way to make these go away, I'd follow it.
When I pull up an update window I get these:
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Hi,
to solve this issue please follow the instructions given in this link:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03653226#N421
you've dell but this will solve your issue. or let us know if it isn't.
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2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_CONTENT_TYPE) for X-CID failed. error 0x80072ef3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: DownloadCabFile: failed to get CDN Provider for error reporting, hr = 0X80072EF3
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_CONTENT_TYPE) for X-CCC failed. error 0x80072ef3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: DownloadCabFile: failed to get CDN Country for error reporting, hr = 0X80072EF3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: Failed to download cab file from
http://download.windowsupdate.com/c/msdownload/update/others/2014/08/13518740_b1b71791444e5dec0018bcd60303445108442c12.cab with error 0x8024402c
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 34, Old Count = 60
2014-10-17 18:26:26:317 800 950 PT   + SyncUpdates round trips: 1
2014-10-17 18:26:26:317 800 950 PT WARNING: Sync of Updates: 0x8024402f
2014-10-17 18:26:26:317 800 950 PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2014-10-17 18:26:26:317 800 950 Agent   * WARNING: Failed to synchronize, error = 0x8024402F
2014-10-17 18:26:26:317 800 950 Agent   * WARNING: Exit code = 0x8024402F
This is blocking further work. Assistance would be greatly appreciated.

I am having the exact same issue. Fresh build of Server 2012 R2 from the Microsoft Volume Licensing ISO. I tried before and after joining to the domain. Same error every time. Firewall is turned off. No AV. We do have a cloud proxy service, but I bypassed
that as a test and got the same error message. I also tried to stop wuauserv and cleaning out the folder and starting it back up. No joy as well. This is a VM server running on ESXi 5.1.  Server 2008 servers dont seem to have
an issue. Server 2012 server don't seem to have an issue. Only this new Server 2012 R2 server. My logs are below:
2014-10-28 14:28:46:104 696 4a4 AU ########### AU: Uninitializing Automatic Updates ###########
2014-10-28 14:28:46:104 696 4a4 WuTask Uninit WU Task Manager
2014-10-28 14:28:46:198 696 4a4 Service *********
2014-10-28 14:28:46:198 696 4a4 Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-10-28 14:28:46:198 696 4a4 Service *************
2014-10-28 14:29:24:198 696 5c8 Misc =========== Logging initialized (build: 7.9.9600.17092, tz: -0400) ===========
2014-10-28 14:29:24:198 696 5c8 Misc   = Process: C:\Windows\system32\svchost.exe
2014-10-28 14:29:24:198 696 5c8 Misc   = Module: c:\windows\system32\wuaueng.dll
2014-10-28 14:29:24:198 696 5c8 Service *************
2014-10-28 14:29:24:198 696 5c8 Service ** START ** Service: Service startup
2014-10-28 14:29:24:198 696 5c8 Service *********
2014-10-28 14:29:24:214 696 5c8 Agent   * WU client version 7.9.9600.17092
2014-10-28 14:29:24:214 696 5c8 Agent   * Base directory: C:\Windows\SoftwareDistribution
2014-10-28 14:29:24:214 696 5c8 Agent   * Access type: No proxy
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Agent   * Network state: Connected
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-10-28 14:29:24:510 696 5c8 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2014-10-28 14:29:24:510 696 5c8 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2014-10-28 14:29:24:542 696 5c8 DtaStor Data store successfully created
2014-10-28 14:29:24:542 696 5c8 Agent *********** Agent: Initializing global settings cache ***********
2014-10-28 14:29:24:542 696 5c8 Agent   * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2014-10-28 14:29:24:542 696 5c8 Agent   * WSUS server: <NULL>
2014-10-28 14:29:24:542 696 5c8 Agent   * WSUS status server: <NULL>
2014-10-28 14:29:24:542 696 5c8 Agent   * Target group: (Unassigned Computers)
2014-10-28 14:29:24:542 696 5c8 Agent   * Windows Update access disabled: No
2014-10-28 14:29:24:542 696 5c8 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2014-10-28 14:29:24:542 696 5c8 WuTask WuTaskManager delay initialize completed successfully..
2014-10-28 14:29:24:542 696 5c8 Report WARNING: Failed to initialize event uploader for new server {9482F4B4-E343-43B6-B170-9A65BC822C77} with hr = 8024043d.
2014-10-28 14:29:24:542 696 5c8 Report CWERReporter::Init succeeded
2014-10-28 14:29:24:542 696 5c8 Agent *********** Agent: Initializing Windows Update Agent ***********
2014-10-28 14:29:24:542 696 5c8 DnldMgr Download manager restoring 0 downloads
2014-10-28 14:29:24:557 696 5c8 AU ########### AU: Initializing Automatic Updates ###########
2014-10-28 14:29:24:557 696 5c8 AU AIR Mode is disabled
2014-10-28 14:29:24:557 696 5c8 AU   # AU disabled through User preference
2014-10-28 14:29:24:557 696 5c8 AU   # Will interact with non-admins (Non-admins are elevated (User preference))
2014-10-28 14:29:24:557 696 5c8 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2014-10-28 14:29:24:557 696 5c8 AU AU finished delayed initialization
2014-10-28 14:29:24:557 696 234 DnldMgr Asking handlers to reconcile their sandboxes
2014-10-28 14:29:35:776 696 578 IdleTmr Incremented idle timer priority operation counter to 1
2014-10-28 14:29:37:307 696 52c AU Triggering AU detection through DetectNow API
2014-10-28 14:29:37:307 696 52c AU Triggering Online detection (interactive)
2014-10-28 14:29:37:323 696 5c8 AU #############
2014-10-28 14:29:37:323 696 5c8 AU ## START ## AU: Search for updates
2014-10-28 14:29:37:323 696 5c8 AU #########
2014-10-28 14:29:37:323 696 5c8 SLS Retrieving SLS response from server...
2014-10-28 14:29:37:323 696 5c8 SLS Making request with URL
HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Proxy List used: <172.25.7.9:80> Bypass List used : <(null)> Auth Schemes used : <None>
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Send request failed, hr:0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092>.
error 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072ee2.
2014-10-28 14:29:58:339 696 5c8 SLS FATAL: GetResponse failed with hresult 0x80072ee2...
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data and init parser, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
2014-10-28 14:29:58:339 696 5c8 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EE2
2014-10-28 14:29:58:339 696 5c8 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 7; does use network; is not at background priority
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented PDC RefCount for Network to 1
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented idle timer priority operation counter to 2
2014-10-28 14:29:58:385 696 5c8 Report *********** Report: Initializing static reporting data ***********
2014-10-28 14:29:58:385 696 5c8 Report   * OS Version = 6.3.9600.0.0.196880
2014-10-28 14:29:58:385 696 5c8 Report   * OS Product Type = 0x00000007
2014-10-28 14:29:58:401 696 5c8 Report   * Computer Brand = VMware, Inc.
2014-10-28 14:29:58:401 696 5c8 Report   * Computer Model = VMware Virtual Platform
2014-10-28 14:29:58:401 696 5c8 Report   * Platform Role = 1
2014-10-28 14:29:58:401 696 5c8 Report   * AlwaysOn/AlwaysConnected (AOAC) = 0
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Revision = 6.00
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Name = PhoenixBIOS 4.0 Release 6.0
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Release Date = 2013-08-16T00:00:00
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Sku Number unavailable.
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Vendor = Phoenix Technologies LTD
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Family unavailable.
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Major Release = 4
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Minor Release = 6
2014-10-28 14:29:58:401 696 5c8 Report   * Locale ID = 1033
2014-10-28 14:29:58:401 696 5c8 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:401 696 5c8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:29:58:432 696 b0c Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:432 696 b0c Agent *************
2014-10-28 14:29:58:432 696 b0c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:432 696 b0c Agent *********
2014-10-28 14:29:58:432 696 b0c Agent   * Online = Yes; Ignore download priority = No
2014-10-28 14:29:58:432 696 b0c Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-10-28 14:29:58:432 696 b0c Agent   * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2014-10-28 14:29:58:432 696 b0c Agent   * Search Scope = {Machine & All Users}
2014-10-28 14:29:58:432 696 b0c Agent   * Caller SID for Applicability: S-1-5-21-600452275-980750782-2124898778-9669
2014-10-28 14:29:58:432 696 b0c SLS Retrieving SLS response from server...
2014-10-28 14:29:58:432 696 b0c SLS Making request with URL
HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\sls.cab with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3958.tmp with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "117cab2d-82b1-4b5a-a08c-4d62dbee7782"
2014-10-28 14:29:59:135 696 b0c SLS FATAL: SLS:CSLSRequest::RetrieveAdditionalAttributesIfRequired: CoCreateInstance failed with 0x80040154.
2014-10-28 14:29:59:135 696 b0c Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
2014-10-28 14:29:59:135 696 b0c Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2014-10-28 14:29:59:135 696 b0c Setup Checking for agent SelfUpdate
2014-10-28 14:29:59:135 696 b0c Setup Client version: Core: 7.9.9600.17092 Aux: 7.9.9600.17031
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2014-10-28 14:30:00:151 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:151 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP3D51.tmp with dwProvFlags 0x00000080:
2014-10-28 14:30:00:167 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:167 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:167 696 b0c Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2014-10-28 14:30:00:167 696 b0c Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2014-10-28 14:30:00:167 696 b0c Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-10-28 14:30:00:323 696 b0c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-10-28 14:30:00:323 696 b0c PT   + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2014-10-28 14:30:01:104 696 b0c PT WARNING: Cached cookie has expired or new PID is available
2014-10-28 14:30:01:104 696 b0c PT WARNING: PTWarn: Anonymous plug-in skipped for WU
2014-10-28 14:30:01:198 696 b0c Agent Reading cached app categories using lifetime 604800 seconds
2014-10-28 14:30:01:198 696 b0c Agent Read 1 cached app categories
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: Failed to validate cab file digest downloaded from
http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9242543_a77d372b9c8b13c599a3daf4b321ea1903da9a72.cab with error 0x80091007
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 57, Old Count = 60
2014-10-28 14:30:41:151 696 b0c PT   + SyncUpdates round trips: 14
2014-10-28 14:30:41:151 696 b0c PT WARNING: Sync of Updates: 0x8024402f
2014-10-28 14:30:41:151 696 b0c PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2014-10-28 14:30:41:151 696 b0c Agent   * WARNING: Failed to synchronize, error = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent   * WARNING: Exit code = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent *********
2014-10-28 14:30:41:151 696 b0c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:30:41:151 696 b0c Agent *************
2014-10-28 14:30:41:151 696 b0c Agent WARNING: WU client failed Searching for update with error 0x8024402f
2014-10-28 14:30:41:151 696 b0c IdleTmr WU operation (CSearchCall::Init ID 1, operation # 7) stopped; does use network; is not at background priority
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented PDC RefCount for Network to 0
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented idle timer priority operation counter to 1
2014-10-28 14:30:41:151 696 6fc AU >>## RESUMED ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:30:41:151 696 6fc AU   # WARNING: Search callback failed, result = 0x8024402F
2014-10-28 14:30:41:151 696 6fc AU #########
2014-10-28 14:30:41:151 696 6fc AU ## END ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:30:41:151 696 6fc AU #############
2014-10-28 14:30:41:151 696 6fc AU All AU searches complete.
2014-10-28 14:30:41:151 696 6fc AU   # WARNING: Failed to find updates with error code 8024402f
Derek
Systems Engineer
Derek Desktop Engineer

Windows update fails to distribute to DP, source file does not exist

Hi,
Users reported they could not install Windows updates. Some hundred should get their updates mandatory end of this week. We found out the Windows update package did not get on the distribution points.
We tried to:
*update the distribution points, but that did not work
*deleted the package from the distribution point and tried to redistribute it but that did not work either
The logfile mentions that it cannot access the package or it doesn't exist: "\\ourdomain\SCCM\WindowsUpdates\d8b72e39-6103-49fb-b1f6-14e096dd3cd6" (doesn't exist and it does not indeed) or the SMS service
cannot access it.
STC00187 is our package with Windows updates.
Note: the package is > 24 GB in size. We did use
https://gallery.technet.microsoft.com/scriptcenter/Remove-Expired-Superseded-f35495e1
to cleanup expired updates.
Please advise howto troubleshoot. J.
Distmgr.log:
Skipping content d06c958a-2d7a-4b19-a140-e84cc9ac4c9c, 9865 KB, since snapshot for this content already exists...
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12       2680 (0x0A78)
STATMSG: ID=2376 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=oursccmserver.ourdomain SITE=STC PID=3596 TID=2680 GMTDATE=Tue Apr 21 12:38:12.094 2015 ISTR0="d06c958a-2d7a-4b19-a140-e84cc9ac4c9c"
ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="STC00187"
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12       2680 (0x0A78)
Snapshot processing content with ID 16810274 ...
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12
2680 (0x0A78)
The source directory \\ourdomain\SCCM\WindowsUpdates\d8b72e39-6103-49fb-b1f6-14e096dd3cd6 doesn't exist or the SMS service cannot access it, Win32 last error = 2
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12
2680 (0x0A78)
STATMSG: ID=2306 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=oursccmserver.ourdomain SITE=STC PID=3596 TID=2680 GMTDATE=Tue Apr 21 12:38:12.100 2015 ISTR0="\\ourdomain\SCCM\WindowsUpdates\d8b72e39-6103-49fb-b1f6-14e096dd3cd6"
ISTR1="STC00187" ISTR2="30" ISTR3="94" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="STC00187"
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12       2680 (0x0A78)
Failed to take snapshot of one or more contents in package STC00187
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12       2680 (0x0A78)
CDistributionSrcSQL::UpdateAvailableVersion PackageID=STC00187, Version=66, Status=2302
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12       2680 (0x0A78)
STATMSG: ID=2302 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=oursccmserver.ourdomain SITE=STC PID=3596 TID=2680 GMTDATE=Tue Apr 21 12:38:12.131 2015 ISTR0="DPA - Windows Updates" ISTR1="STC00187"
ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="STC00187"
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12       2680 (0x0A78)
Failed to process package STC00187 after 6 retries, will retry 94 more times
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12       2680 (0x0A78)
Exiting package processing thread for package STC00187.
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:12
2680 (0x0A78)
Currently using 0 out of 3 allowed package processing threads.
SMS_DISTRIBUTION_MANAGER
21/04/2015 14:38:15       2304 (0x0900)
Jan Hoedt

Reason of latest status (my latest update) was linked to same fact "The source directory \\ourdomain\SCCM\WindowsUpdates\d8b72e39-6103-49fb-b1f6-14e096dd3cd6 doesn't exist or the SMS service cannot access it,"
Thanks to :
http://www.mssccmfaq.de/2012/06/21/finde-das-software-update/ I found out it was a superseded update for Internet Explorer 8 which we don't use anyway. So I deleted it and distmgr.log continues now. However, the image above (latest update didn't change
to "in progress".
Just curious, can't I delete any superseded/expired update within the package?
Jan Hoedt
I see a lot of deletion events in distmgr.log, not sure what's hapening:
permanently deleting E66C3CB0DF5CE5F271B2EA933651D27976198028A3842839BF2E01EBC491D9E7 SMS_DISTRIBUTION_MANAGER 22/04/2015 10:49:08 6920 (0x1B08)
permanently deleting 84C0FF7DDD94C4A5EC9CCEDF085C6D413D9E13C3DDEFCB719F21FBA70FF62ED9 SMS_DISTRIBUTION_MANAGER 22/04/2015 10:49:10 6920 (0x1B08)
permanently deleting 631309DA8286AB99FF462572D8C05A51E585A7136AFB32B1A38FA1D53B351AD9 SMS_DISTRIBUTION_MANAGER 22/04/2015 10:49:11 6920 (0x1B08)
permanently deleting F9B6D7EC5076D6F99C192789317EC68412EBAE6B5EB8B84F42C3E1FCAB0C5516 SMS_DISTRIBUTION_MANAGER 22/04/2015 10:49:12 6920 (0x1B08)
permanently deleting 30EF6346D3F9ACCFF51A9742A60DAB3758EE3121A595C5D40EF1870D29AF15C2 SMS_DISTRIBUTION_MANAGER 22/04/2015 10:49:13 6920 (0x1B08)
permanently deleting 724B8922B112EB79AF7ACBB39949AD7ACC0399B96D278E70061D4191D166CA00 SMS_DISTRIBUTION_MANAGER 22/04/2015 10:49:14 6920 (0x1B08)

Windows Update fails: KB2957189 is not applicable to your computer

Hello,
I am having trouble with some Windows Updates on a Win2012R2 Server.
We have two servers which will become nodes in a 2-node-cluster. The Cluster Configuration Wizard complains about four updates not present on Server A but ok on Server B.
Both servers are identical - same model, same time of installation etc.
These are the updates the Cluster Configuration Wizard complains about:
KB2957189 - not in list of installed updates on both machines
KB2918614 - present in list of installed updates on both machines
KB2926765 - present in list of installed updates on both machines
KB2939087 - present in list of installed updates on both machines
When I try to manually install the update KB2097189 on Server A I get this error "Windows Update Standalone Installer - This update is not applicable to your computer". However if I try the same update file on Server B I get
"this update is already installed on this computer".
I already read that 2918614 can sometimes break Windows Update on a machine but am not sure how to proceed.
What I need to achieve is an identical update state on both machines to make the Cluster Configuration Wizard accept the config. It is the only issue we have.
Any ideas?
Regards, rj
Regards, Ralph

Thanks for the reply!
The issue is a bit more tricky:
The Cluster Configuration Wizard complains about those four updates not being installed on Server A.
Server B is fine.
The displayed list of installed updates on both servers is IDENTICAL.
When I try to run manual setup for KB2097189:
Server A: "This update is not applicable for your Computer"
Server B: "This update is already installed on your Computer"
KB2957189 is not visible in the list of installed updates on either machine.
KB2918614, KB2926765 and KB2939087 however, are.
Kind of clueless here. Seems to me Server A has a glitch in Windows Update itself...
Regards, Ralph

Dv6-2170eo windows update fails after recovery

I have a HP dv6-2170eo netbook with Windows 7 Home premium (64-bit). My origin hard drive (640GB) failed and I replaced it with 1TB hard drive. I used the recovery DVD's that I made when I bought the laptop and then reloaded Windows 7 on the new hard drive.
After reloading , Windows Update does not work.
This is the error I get:
Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.
I can't even install Windows Defender or Microsoft Security Essential
Intel Chipset driver from 2009-06-04
My internet access is OK.
I have restarted my netbook and the error is the same.
I have reloaded Windows 7 and the error is the same
Please help me
Haggann

I had the same problem with an HP G72. If you have an Intel Chipset, goto Intels website and download there "Intel Rapid Storage Technology Driver" and install it. I had the exact same problems and this fixed them. For some unknown reason this driver is not available on HP's website. I just Googled the driver and it took me straight to Intels website where I downloaded it. Get the driver that you can run from within windows and not the one that runs from a floppy.
Good Luck,

Windows update fail ERROR_SXS_COMPONENT_STORE_CORRUPT

Coming from this thread. But my issue is with Windows 7 Home Premium 64 bit.
http://social.technet.microsoft.com/Forums/en/winservergen/thread/67f1db3b-318e-4250-916c-b0ae4e9012a8
I have 2 windows update that can never get installed. They give the following error
1.
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243).
2.
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual Studio 2010 XML Editor (KB2251489).
CBS.log file in C:/Windows/Logs/CBS/ have this error (a lot of them since I have been trying to install the fail updates for like half a year, maybe more)
[gle=0x80004005]
2011-07-11 10:58:20, Info                  CBS    Failed to get CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2011-07-11 10:58:20, Error                 CBS    Failed to initialize store parameters with boot drive: and windows directory: [HRESULT = 0x80073712
- ERROR_SXS_COMPONENT_STORE_CORRUPT]
2011-07-11 10:58:20, Info                  CSI    000003b4 No store version format found; DLL store format 0.0.0.6
2011-07-11 10:58:20, Error                 CSI    000003b5@2011/7/11:02:58:20.145 (F) d:\w7rtm\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT
originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
Recently I.E. 9 update can not be installed (tried both windows update & manual install). So this just become something serious.
From my troubleshooting, it points to a corrupt .Net framework. Unfortunately there is no way to simply repair .Net framework 2.0, 3.0 and 3.5 on windows 7 since they are core component installed with the OS. (Bad decision by MS?) IMHO this is the root cause
for this problem. Base on internet search there are lots of other case that end up as unresolved!
Note that I have tried using dotnetfx_cleanup_tool ( version 6.0.3790.0). Only to conclude from the log files that for Windows 7. The framework mentioned above never get removed. Hence the premise behind the tool is misdirection. The tool just say cleanup
is successful without any visible indicator of saying otherwise. Should warn about it not being able to clean up core .Net Framework.
I have try a lot of troubleshooting step from Technet & Support.Microsoft.com. This is where I am stuck now. Which I think is the most relevant at this stage
Repair Corrupt .Net 2.0 & 3.0
Open CMD as administrator and run:
   C:\Windows\system32>sfc /scannow
   Beginning system scan. This process will take some time.
   Windows Resource Protection could not perform the requested operation.
So this means I can not refer to CBS.log and checksur.log for corrupt file. In fact checksur.log just say
   Summary:
   Seconds executed: 19
Found 1 errors
   CSI Unable to Query Store Version Total count: 1
Which just repeating back the error in CBS.log
Need help on the following
A. From the previous thread, according to Tim
Quan (<abbr class="affil">Microsoft Contingent Staff</abbr><abbr class="affil">, Moderator).</abbr>
From the log, there are quite a lot of files missing or corrupt on your system.
        I am afraid that you may need to perform an in-place upgrade or reinstall the system.
Reinstall the system is not an option (development machine, need the Visual Studio. Too much environment need to set up if reinstall, etc). So please let me know what is and how
to do "In place upgrade". I have seen this term being thrown around without any explanation.
B. The real solution is a tool to
really clean up and repair the core of windows, be it .Net Framework or whatever else. This is really sorely missing from Windows. Consider that people say Unix/Linux is complicated and hard to maintain.
When the fact is to do the same on Unix/Linux is just several shell command.
Anticipating respond from MS staff or MVP regarding this issue on how to do
B. The old ways (Circa Windos 98) is to do a repair install using install CD, which I have. But I don't think that the CD have repair install option.
Cheers and TIA!
* Edited to clarify on Win7 install CD don't have repair install functionality.

Uh oh, I'm in the same boat ... Windows 7 64-bit, none of the fixits work, can't run sfc /scannow or do the inplace upgrade as I get the same errors everyone else reports. STATUS_SXS_COMPONENT_STORE_CORRUPT is a total showstopper, sounds like a half-baked
feature! I see the original reporter of this bug posted in 2011. Unacceptable there is no authoritative fix as of yet! I agree with others, I won't be reinstalling Windows any time soon, I've got too much invested in my install! All
my software and software installs work perfectly, only Windows Update and Add/Remove Windows Components seems to be having fits...
I notice a pattern with a lot of the people replying to this thread: they're developers with developer boxes and software installs. Some .Net install botched our component stores? How is it possible in a modern operating system there isn't
a way to detect and drop the corrupt metadata/files/frames/tables/whatever and get back to a repairable state? Who's in charge up there??
I'm just going to run unpatched until a fix arrives, which I expect will arrive someday real soon now. Here's what I want: give me a fixit or a manual process to clear the component store enough to allow me to actually complete the inplace upgrade
(which seems like the only method that has a prayer of repairing our installs.)
I guarantee Windows 7 will be my last version of windows if no fix ever materializes to this microsoft-engineered bug/corruption. I'm not going to put up with rubbish.

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