Windows Updates Loops (Please restart your computer to finish installing updates

Hi Mike,
Thanks for the response!  I am a little confused though. Which update do you mean? I am seeing quite a few pending.

Hi All,A ton of our clients have recently been getting caught in a loop of "please restart your computer to finish installing updates", configuring the updates, and then restarting to come back to the exact same thing. The updates never seem to apply. I know this is not a new problem, but the old methods do not seem to be working to fix it. Here is what I've done/ what I know so far.1. We use CentraStage RMM for patching. I've looked into it and it does not appear to be a problem on the CentraStage end.2. So far I am only seeing this on Windows 7 machines.3. I believe this started sometime in the last 3 weeks, and has definitely been going on longer than 2 weeks.4. No updatesare "failing" that I can see (see screenshot 2). The same updates appear to be pending after every reboot though (even though it is definitely configuring...
This topic first appeared in the Spiceworks Community

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    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
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    ID: {22D605EF-8B21-4E2C-A111-AC15534A1805}(1)
    Is Admin: Yes
    TestCab: 0x0
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    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    Microsoft Office Project Professional 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
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    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
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    Download signed ActiveX controls: Prompt
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    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
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    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{22D605EF-8B21-4E2C-A111-AC15534A1805}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3546321622-335202686-625851561</SID><SYSTEM><Manufacturer>Dell
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    Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09  
    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
    Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65517</Pid><PidType>14</PidType></Product><Product
    GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63552</Pid><PidType>14</PidType></Product><Product
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    Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
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    Result="100"/></Applications></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3562012
    Installation ID: 013283726900825816725312972325821572457642476266069113
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMV82
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 2/27/2014 11:12:34 AM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:25:2013 15:59
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GFwuHZK2jMchnYOKB9UbZombj1Gyg==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          WN09   
      FACP            DELL          WN09   
      HPET            DELL          WN09   
      MCFG            DELL          WN09   
      SLIC            DELL          WN09   
      SSDT            PmRef        CpuPm
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    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
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            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
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            FLAGS              :
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    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
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            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 4  RUNNING
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            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 400
            FLAGS              :
    C:\Windows\system32>
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            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 4  RUNNING
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            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 400
            FLAGS              :
    C:\Windows\system32>
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    Hi,
    Please try this
    Stop Windows Update Service and BIT Service now.
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    http://support.microsoft.com/kb/971058/en-us
    Yolanda Zhu
    TechNet Community Support

  • (solved)-Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer

    (solved)-Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer
    Hetti Arachchige V Aravinda | Network Administrator (B.Sc, MCP, MCTS, MCSA, MCSE, MCITP, CCNA, CEH, MBCS)| http://www.windowstechinfo.com |

    Hi,
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    TechNet Community Support

  • Endless "You must restart your computer" loop caused by wireless?

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    CPU Speed: 1.5 GHz
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    Hey Rich,
    Think my computer healed herself while I was away this weekend
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    This question prompted me to try starting up in safe mode. I wanted to make sure the problem still persisted so I:
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    4. Shut Down my computer with just like I used to, with all network connections enabled
    5. Power ON -> Flawless start up, no black box!
    6. Put computer to sleep -> Woke up -> No black box!
    Weird eh?
    So the only way I can answer your question is based on previous experience. Logging in using safe mode did work the three or four times I used it the first time this problem occurred.
    I did nothing to my computer since this error, no updates, no permissions repairs and no sudo daily, weekly, monthly house keeping. When classes were finished Friday night, I came home, put my computer to sleep with Airport off and ethernet unplugged and the following morning I shut her down, hid her in my sock drawer, and left for the weekend!
    My only explanation is that somehow reconnecting to the wireless network at school allowed my computer to resolve unresolved issue it was having with that network, the same network that instigated the problem. That's my best guess.
    Thanks for taking the time to try and help me out with this issue. The clarification you sought definitely helped us get a more refined picture of the problem. I'm sure this issue will rear its ugly head again in the near future... that is, unless you or anyone else have some ideas about what I could do to prevent this from happening again.
    -Greg
    FU,
    Here's the info you wanted:
    -Only restarts successfully every second time after a hard-restart (the first time it just sits there spinning endlessly)
    This might indicate a dying backup battery (the one that keeps your PRAM healthy)
    My PowerBook isn't even a year old yet, could it be that my battery has died this quickly? Hmmm, another thing I have experienced is that my Mac wont wake from sleeping if I have let the power get so low that she has been forced to sleep.
    1. "10 minutes of battery power remaining" box appears
    2. Battery depletes and computer enters sleep mode by default
    3. I go home and plug computer into power adaptor
    4. Computer fails to wake up no matter how long I wait -->power adaptor light does indicate the battery is charging
    5. I am forced to unplug my computer, remove the battery and hold down the power switch.
    6. Power on -> Date and time settings have changed and need to be set again
    Does this sound like the symptom of a low backup battery?
    make sure that "Set time & date automatically" in the Date & Time System >Preferences is unchecked.
    I've never tried this so I'll give it a shot and see if performance improves.
    now it seems almost obvious: 99% looks like a network fault and nothing >to do with your Tiger installation...
    Perhaps, I'm no networking specialist, but I have flawless network performance until printing some random document at school over wireless triggers the whole series of events I mentioned above. My home router has never triggered this problem... although I have never tried to print wirelessly at home because I have no printer.
    1) how big is your network? (how many wireless and how many wired Macs >access your Router)
    At Home: Very small, 1 PowerBook 64 and one iBook G3
    At School: Small: Two Windows machines and my PowerBook G4. Wireless box is plugged into the existing router that was there. I have windows printer sharing checked in the "sharing" section of "system prefs"
    2) make/model of your router
    D-Link DI-624 (Home)
    Some crazy old dilapidated korean box (at school)
    3) how do you configure your router (via the browser (Safari) or via a >utility/application provided by the vendor)?
    I believe I configure it manually... I access the router via web browser and configure my settings
    4) make sure DHCP is set to Off/Disabled and set your IPs for both your >Macs and the Router manually
    Check, Check
    5) If you're familiar with network settings like hosts file, post back your >configuration / make sure your IP addresses are assigned correctly
    Not familiar
    btw your PowerBook has an AirPort Extreme card or a 3rd party Wireless card?
    AirPort Extreme card
    Thanks for trying to help FU, hope this information helps you.
    -Greg
    PowerBook G$   Mac OS X (10.4.5)  

  • How do I restore my iPhoto. When I open i get a window dialog "Your iphoto library is either in use by another application or has become unreadable shut down and restart your computer. If problem persists, try rebuilding your iphoto library. To do th

    When I try to open iPhoto I get a window dialog that says...
    Your photo library is either in use by another application or has become unreadable
    Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.
    I have tried the reopen it while keeping the Option and Command keyes pressed.
    No change.
    I dee nothing but a blank page,
    Any help would be appreciated.
    Also hace back ups of all images on cd's. dvds and jump drives.
    Any advice is appreciated.

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

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