Windows users can't access shared folder - only see Library folder.

I created users folders with the same name as the user's login name. (Note: this is NOT a home folder. I have Home Folders shut off). When the Windows user logs in to access their folder, they don't see their files but instead a folder that says "Library".
When I log in with that user's account on my Mac, I can see the correct contents of their folder, but there is also a folder named "99". I found this "99" folder at the root of the server hard drive but every time I delete it, OS X recreates it again.
I don't understand what's going on.

Hi,
Whether you can able to ping the server when the server share is unresponsive? 
Check for the events on the server for a clue. Try disabling the AV program for some time and check whether the problem is repeating. 
Regards,
Rafic
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