Windows users lose permission/access

Installed OS X Server about a month ago - we're an all-Mac company except for 2 Windows PC users in accounting/finance. I set up network/file sharing access on the server side and then went to the PCs and set up a new "Network Place" as directed.
Everything worked OK for a couple of days, but then the users lost access. The mount/share points all still show up in their "network places" windows, but access is denied. I think it has something to do with the fact that on a PC, network places are kind of tied to the account (users are not prompted to authenticate each time they access?)...whereas on a Mac, you must authenticate everytime you "connect to server"...
Any ideas? I'm obviously a beginner with this stuff!

The Windows equivalent of Go > Connect to Server is Start > Run. There you can type the address to your server using the following URL syntax:
\\server
Replace "server" with the IP address of your server, its DNS name, or its Windows NetBios/IP name, as defined in Server Admin/Windows. Note the backslashes - not forward slashes (/)!
A window appears showing share points that are available. Right-click the desired share point and choose Map Network Drive. In the Map wizard, assign the share point a drive letter and click the "Connect using a different name..." link, where you'll supply the name and password. Check the box to remember the password, if it's available. Complete the wizard. From now on, the share point will be available at the chosen drive letter in My Computer.
You can also use \\server\share, replacing "share" with the share point name.
Windows XP Home and Pro can prompt you for a password to connect to the server, but only Pro can remember that password for future use. XP Home cannot be bound to the server's directory domain, either, for user authentication. You'll need XP Pro for that.
--Gerrit

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