Windows Vista--again- Cannot install Creative Media Sou

Hello. I have a Zen Microphoto. I bought a new computer running window vista home premium 32 bit. I have been tryng to install the creative media source 5 to manange my music and playlists. I prefer this over Media Player. Every time I try to install the program, the setup program stalls with an error message, "searching for installed components" I have tried installing the program with the ZEN plugged into different USB ports and I have tried deleting the driver from the device manager and reinstalling it. Can anyone help me with this??

I would work through the reset procedures given under the various FAQ threads and then try the firmware upgrade again after getting it out of recovery mode as that seems to be the issue. There seem to be a number of threads with things to try. I would not give up but first work through the various suggestions to get it out of recovery mode. Then post separately re the recovery mode problem to see if anyone has ideas for solving that first. Did it go into recovery mode immediately after the firmware upgrade? Will it let you try to do the firmware again?When I connect it takes about 20 secs before the player is recognized by media player. In terms of transfer to your own laptop - do you have a burner on the friends PC for burning a DVD or 2. Or a slower way is multiple transfers using a USB memory stick.

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