Windows Vista and Apple TV

Anyone got an answer to why I cannot see Apple TV under Devices in my new recently installed 7.2 version of Itunes? In fact that catagory doesn't even show up. I'm running Vista Home Premium and I've tried everything in the Apple TV help section including messing with the msconfig settings they suggest. Nothing works. It works perfectly on my other laptop with XP but I''m skunked on this new HP laptop with Vista. No matter what I do I see no sign of it or Devices in the menu.
Dirk Fernweed
HP Pavillion Windows Vista
HP Pavillion Windows Vista
HP Pavillion Windows Vista

I really am not sure this has anything to do with the router; my Apple TV shows up fine on my router's (Belkin pre-N) DHCP devices list and works fine from my XP based laptop but not from my Vista desktop where I experience precisely the same issue as Dirk.
I CAN make it appear in the ITunes Devices list but only by going back to complete basics. If I ask the Apple TV to "Sync with new iTunes" (or whatever the menu item precisely says), wait for the passcode to show on the screen and stop all the iTunes related services and processes on Vista (iTunes Helper, iPod-something). If I then restart iTunes it will allow me to set up the ATV by entering the passcode. Apple TV then remains in the devices list for between 5 and 10 seconds and then disappears (I have read about this behaviour several times in this forum) and will not reappear unless I repeat the above process.
I reiterate, all ATV features work perfectly on the same network on an XP laptop. It doesn't matter if device firewalls are turned on or off.
I really, really, think Apple should appear on this forum and let us know their views on this as it is clear that for a significant minority this is presenting a major issue.
Marc
Dell C521 Windows Vista

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TS1717 i have a windows vista and i tried downloading the newest version of itunes and it said it wasnt installed correctly.How can i reinstall it because i went to apple software update and it didnt let me it told me your software is up to date and close

I have a windows vista and i tried downloading the newest version of itunes and it said it wasnt installed correctly.How can i reinstall it because i went to apple software update and it didnt let me,it told me your software is up to date and then closed on me,please help.

it said it wasnt installed correctly
What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.)

My computer has had a new operating system put on Windows 7 but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authorised.

My computer has had a new operating system put on (Windows 7) but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authororized. I tried doing this via my account in the Itunes Store but it still won't allow me to do this. Can anyone help?

Contact Apple customer support, they can reset your authorizations.
http://www.apple.com/contact

TS1814 I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!

I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Try this:
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Windows Vista and Airport Express

I can connect my Airport Express to my wireless router via an ethernet cable and get up the configuration page - easy!
Now for the difficult bit!
I cannot get Airport Admin Utility to recognise the Airport Express (base station in Apple Speak!) when I disconnect from the router.
Airport Express really sounds a great way to connect ITUNES to remote speakers etc but it is necessary to get it working with Windows Vista and get the wireless function working.Anybody sucessfully done it? Please only respond if you have managed to do this personally!

William - I am in a similar place.... I have an airport express running as an extension to my home wireless network. I have a TC that I use as my router. My macs can connect to my network (of course) but the windows vista laptop (sony vaio) does not...... HELP! Have you been able to get any answers??

Windows Vista and iTunes downloads

I have a new computer with Windows Vista and downloaded iTunes on it. My previous music iTunes library works fine, but when I try to play a recently downloaded song, I get a message that I am not authorized to play it on this computer. What does that mean? I already tried reinstalling everything and it did not help. Any other ideas?
Thanks!

I suggest you post your message in the "iTunes for Windows" forum found at <http://discussions.apple.com/category.jspa?categoryID=150>. It's a more appropriate place to find answers to your question.
Good luck! bill
1 GHz Powerbook G4 Mac OS X (10.4.9)

I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this windows package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I accidentally removed the Bonjour service from my system a few weeks ago, but my iTunes continued to work. Now I have no iTunes and I don't know how to fix it. SOMEONE PLEASE HELP!!!!

a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
(i'm not on windows, so i can't test...)
good luck!
j.
Correct Answer by Peter Lepere on Oct 14, 2011 3:07 AM
Hi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter

For the last 3 or 4 versions of iTunes, and continuing in 11.05, the site recognizes that I have a 64 bit OS (Windows Vista) and downloads the 64 bit version of setup.

For the last 3 or 4 versions of iTunes, and continuing in 11.05, the site recognizes that I have a 64 bit OS (Windows Vista) and downloads the 64 bit version of setup. Setup installs iTunes in the 32 bit application directory (Program Files x86) - it's not all that unusual to run a 32 bit app under a 64 bit OS - BUT whenever I connect any of my iPhones, I get an error message that say I cannot use the iPhone because the 64 bit version of iTunes is not installed. The message then tells me to de-install iTunes and to install the 64 bit version.
Like I say, the 64 bit Setup version is selected for me, and it runs error-free, but I seem to have no control or ability to force the installation of a 64 bit iTunes app. And all the iPhones are inoperative with the 32 bit version I have. I have another PC, which I have held at an earlier iTunes release. Although it's a notebook, it's identical in every other way (OS & installed utilities and apps) to the desktop that has developed the problem, and my iPhones work fine with it, although iTunes on it is at the earlier release, and I have no intention of upgrading that version until I understand and have corrected the problem.
Any ideas or suggustions?
Thanks.

This iPhone cannot be used because the required software is not installed. Run the the iTunes installer to remove iTunes, then install the 64 bit version of iTunes.
That usually indicates that your Apple Mobile Device Support has not installed. That's also what is being shown by the diagnostics (the driver is there but the application isn't).
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

ITunes for Windows, QuickTime, and Apple Application Support

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
*The relationship between iTunes for Windows and QuickTime for Windows*
Conceptually, you don't go too far wrong thinking of iTunes for Windows as a gigantic QuickTime for Windows plug-in. QuickTime for Windows provides the audio and video playback capabilities for iTunes for Windows, the codecs iTunes for Windows uses for importing and burning CDs, and so forth.
So, under normal circumstances, if you uninstall your QuickTime for Windows your iTunes for Windows will no longer launch. The exception is if you install a different application such as QuickTime Alternaltive, which also provides QuickTime playback capabilities. However, most such applications (QuickTime Alternative being a good example) are themselves built from actual QuickTime program files. So there's really no getting away from the requirement to have QuickTime for Windows componentry installed on your computer in order to get your iTunes for Windows to launch and run.
In addition to needing some QuickTime for Windows installed on the computer for iTunes for Windows, a given iTunes for Windows version will require *at mininum a particular version* of QuickTime for Windows to be installed on the computer in order for that iTunes for Windows version to run. For example, iTunes for Windows 5.0.0.35 requires at least a release version of QuickTime for Windows 7.0.2 to run correctly, iTunes for Windows 6.0.0.18 requires at least a QuickTime for Windows 7.0.3, and so on. The same applies for solutions involving other programs like QuickTime Alternative. An iTunes for Windows 6.0.0.18 would require an installed version of QuickTime Alternative to made from (at least) QuickTime for Windows 7.0.3 componentry in order for iTunes to run.
The most straightforward way to go about getting your iTunes for Windows launching again after you've uninstalled your QuickTime for Windows is simply to reinstall QuickTime for Windows. You can get the latest version of QuickTime for Windows XP, Windows Vista and Windows 7 from the following download page at the Apple website. (Use the download link that doesn't mention iTunes.)
[Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
*The relationship between iTunes and Apple Application Support*
iTunes for Windows uses a number of the same program files as other Apple software for Windows (most notably, QuickTime for Windows and Safari for Windows). Starting with iTunes for Windows version 9.0.0, QuickTime for Windows version 7.6.4, and Safari for Windows 4.0.4, program files common to more than one of the programs have been stored in a single location: "Apple Application Support".
So, if you uninstall your Apple Application Support (using the Add or Remove programs control panel in Windows XP, or using Programs and Features in Windows Vista or Windows 7), your iTunes for Windows 9.0.0 (or higher version) will no longer launch ... because several essential program files for iTunes for Windows 9.0.0 (or higher version) will have been uninstalled.
At the time of writing this user tip, Apple Application Support is not available as a "standalone" download from Apple. It is only available as part of the installer bundles for the most recent versions of iTunes for Windows, Safari for Windows and QuickTime for Windows. So if you have uninstalled your Apple Application Support and your iTunes for Windows 9.0.0 (or higher version) is no longer launching, the most straightforward way of getting your iTunes for Windows launching again is to uninstall your existing version of iTunes for Windows and reinstall the latest version of iTunes for Windows. (The iTunes reinstall should also reinstall your Apple Application Support.)
[Latest iTunes for Windows version|http://www.apple.com/itunes/download>
If, however, you've uninstalled both your Apple Application Support and your QuickTime for Windows, the most straightforward way of getting them both reinstalled is to download the latest QuickTime for Windows installer from the Apple website. (Use the download link that doesn't mention iTunes.)
[Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
This is the 1st version of this tip. It was submitted on March 7, 2010 by b noir.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I have windows vista and can open itunes but cannot access store anymore it tries but stops like it's stuck no message comes up .I would be grateful of any help. thankyou

I have windows vista and can access my itune downloads but when I try to access the store it thinks about it and then stops - the bar is stuck halfway across. I get no message come up. Desperate to access the store but am at a loss what to do. I am a novice on the computer so an idiot's guide for me would be welcome. many thanks, regards Lesley

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing

I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing???

First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I am trying to reinstall iTunes on my PC (Windows Vista) and download stalls at the end and message reads "The procedure entry point kCMByteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library Core Media.dll"

I am trying to reinstall iTunes on my PC (Windows Vista) and the download stops just before completion with the following message: "The procedure entry port kCMByteStreamNotification_AvailabileLengthChanged could not be located in the dynamic link library Core Media.dll" Also "error 127. Any suggestions?

Okay. Trouble at the "publishing production information" stage also suggests trouble with Apple Application Support.
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Networking Printers Windows Vista and Mac

I have my Mac connected to my home network(wired) and a HP 5550 printer connected to my Mac. I would like to print from my Vista PC to the HP via the network, but it keeps stating that I don't have sufficent permission when using Bonjour for windows. HELP.

Hello SteveKid. Welcome to the Apple Discussions!
Have PC with Windows Vista and Belkin N1 Router. Want to replace Belkin with Airport Extreme to use with both PC and MacBook Pro.
Unless you have additional networking requirements or are having issues with your Belkin router, there is no reason to have to replace it with an 802.11n AirPort Extreme Base Station (AEBSn) just to support both Macs and PCs. Your MacBook Pro shouldn't have any difficulties connecting to routers provided by manufacturers other than Apple.
Do I need to download special software for Windows or is this included on disk that comes with the Airport?
Software (AirPort Utility) to administer the AEBSn from either a Mac or a PC is included with the installation disc that comes with the base station. The necessary software is already installed on the Mac, but if you intend to administer the AEBSn from the PC, you would need to install it on the PC from the disc or download it directly from Apple's Support site. The other software that comes on the disc is Bonjour for Windows. This allows for easier access to a printer attached to the AEBSn from PCs, but is not mandatory in order to print.
Printer is HP Photosmart C6380 all-in-one ane purports to work wirelessly...so far wired to PC and unable to link to PC wirelessly. That's why Airport Extreme with USB for printer makes sense to me.
Unfortunately, there is one caveat. The USB port on the AEBSn does not fully support the non-printing features (fax, copy, scan) of all-in-one printers ... just the print function. If these features are important to you, then you may want to look for wireless print server provided by another manufacturer that does support these additional features. I believe Linksys/Cisco still provide these.

I have Windows Vista and need 64 bit update to upload new itunes version, where do I find this upload?

Hello. I have Windows Vista, and get ERROR 7 (Windowns error 126) when I try to download the latest version of Itunes. This has never happened before for the Apple downloads. What does this error mean, and how do I get the 64 bit Microsoft upload?
Sincerely,
Jenn L

See Troubleshooting issues with iTunes for Windows updates.
tt2

I have windows vista and I'm receiving a runtime error message R6034 after trying to install latest update of itunes. How do I resolve this issue?

I have windows vista and I'm receiving a runtime error message R6034 after trying to install latest update of itunes. How do I resolve this issue?

The best discussion of resolving the issues is found in the user tip: https://discussions.apple.com/docs/DOC-6562

Windows Vista and Apple TV

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