Windows Vista can't read E drive

Windows cannot detect some of my factory presets since I had my laptop "cleaned" for viruses.  It cannot read my E drive, which is the slot I use to insert my camera's SD card to upload pictures onto my computer.  I need this!  Help?
Melanie1154

Model is Vista satellite P205-S8811   Part# is PSPB3U-0QG00L
Computer was cleaned by professional repairman with his own shop here in town - He's very good.
My computer detected viruses - I immediately turned it off & took it over there to him. 
I downloaded several things from the Toshiba website.  I may have fixed some things, but not the E: drive.
One advisory on your site said to press"0" at start-up to install factory presets.  That did not work at all.  It made the computer stuck, & it wouldn't do anything.  I pressed F2 for setup, but no help with that either, and still wouldn't acknowledge the "0" I was still pressing.  I did install some recommended things, and now have my owner's manual back, and re-installed Adobe reader so it could open it. 
'been putting a lot of work into trying to get my stuff back.  You asked me if I know how - How to what?  If you mean clean-up computer, no.  I did have him install the Norton anti-viral, 'cause it's better than the Webroot I've been using. 
Does this help?
Melanie1154

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