Windows Vista Deskjet 1510

Hi
I have an old Hp Laptop, running vista. Have bought a new hp deskjet 1516 printer.
When I install from the cd, can sent a test page to printer, prints perfectly, scans perfectly and thats the end of the line. Whenever I try to print anything else I gets an error message. Although the control panel shows the printer as installed, default and ready to use, I can't print anything.
I already uninstalled and reinstalled online, HP print and scan doctor shows all is working well, but can't print a test page from there.
When I go to control panel - printers and select the properties option on my ready to use, online printer and try to print test page it gives an error message.
I registered online and Hp support could "see" and register my product, but my system still can't use the printer.
Please help

Hi Meraai,
Welcome to the HP Forums!
I noticed that you cannot print using your HP Deskjet 1516 on Windows Vista, and I am happy to help you with this printing issue!
For further assistance, I will need to know the following:
The error message that shows when you are trying to print.
If the printer can print a self-test page from it's control panel. (To do this, load clean, white U.S. Letter or A4 paper in the input tray, if necessary. Then, Touch and hold the Start Copy Black button ( ) and the Start Copy Color button ( ) at the same time. The test page will print.
If there are any blinking lights on the printer.
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hi,
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Hello Elisabeeth,
Welcome to the HP Forums!
I understand you're unable to print using the Deskjet 1510. I will do my best to assist you! When you reinstall the HP software, did the installation state it was complete?
I would start off by following this HP document on 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print. From this document, please make sure you check the connection type and the ports.
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Hello @HarpreetS , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into print issues. I would like to help.
Do you recieve any sort of error messages?
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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I'm sorry, but the subject seems to have been cut off. What Printer are you using? How is the printer connected to the computer, USB, wireless, or Ethernet? Is the printer installed and when you use it you are getting this message, or are you getting this message during installation?
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This question was solved.
View Solution.

Hello,
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Although I am an HP employee, I am speaking for myself and not for HP.

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Hi Mageegs,
Welcome to the HP Forums!
I understand that you can print all types of documents except for word documents with your HP Deskjet 1510, and I am happy to help you with this issue!
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Hope this helps you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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View Solution.

Hi,
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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Hello @kckatie13,
Welcome to the HP Support Forums! I see you have recently set up your HP Deskjet 1510 to your computer running the Windows 8 Operating system. When you send a print job the printer prints blank pages. To better assist you can you please leave me with the following information:
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HevnLgh
I work on behalf of HP
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Hello there! Welcome to the forums @horda ,
I read about how you are trying to borderless print on A4 size media and it's not working out so well. After checking the printer specifications (below), you can see that this model of printer does not support borderless printing.
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Have a fantastic day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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Windows Vista Deskjet 1510

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