Windows Vista doesn't detect Zen V P

I'm hoping someone can help me with this problem. My laptop has Windows Vista on it, but it will not detect my Zen V Plus when I plus it in. My computer at work, which has Windows XP Professional, detects the player just fine.
Thanks,
Lauren

Did you try to connect your device to Windows Media Player , under "Sync" Did you download and install all latest drivers and software (see below) ZEN V Plus and then Windows Vista 32-bit. http://us.creative.com/support/downl...ype=0&x=27&y=3

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