Windows vista don´t detect my zen mic

Hello I have a problem with my zen micro 5gb. I get a new pc with windows vista and not detect my zen. All time say how the zen is not conected. I am installed al drivers, i did the support from the page, but the problem continue.
please, help me
Hola tengo un problema con el zen micro 5gb. Tengo una nueva computadora con windows vista y no me detecta el zen. Todo el tiempo que pruebo me dice que no esta conectado. Yo instale todos los drivers que vienen en el cd, y como no me andaba, hice el soporte que esta en la pagina, pero el problema continua.
Por favor, ayudenme
thanks
Ignacio

Code 0 usually indicates a serious problem with the player. Have you run a disk cleanup from rescue mode?
Can you install the drivers on another PC and check if it works there, as well as trying a new cable?

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