Windows Vista recovery partition lost - will toshiba send me discs?

Hi, something happened to my hard drive and the vista recovery partition was erased, so i cannot recover vista. I just bought this laptop 2 months ago and i paid for the OS with it, i have the code of authentication and serial number on the bottom of my laptop, will toshiba send me install discs? i also have the emails from best buy from when i purchased the laptop online.
thanks

sijyb00 wrote:
See, the the thing is, I DID make the recovery cd... but it isn't working. From my understanding, the cd uses the information from the recovery partition to restore Windows? Correct me if I'm wrong.  Every time I boot up the cd it detects no OS and when I click continue, it begins the installation and immediately says Installation cancelled, missing files, something like C:\win.int is missing.
So the recovery cd is not working. I called Toshiba and from what I could understand from the horrible english, was that they would charge me for another recovery cd... which I don't need, because I have one. Or send in my laptop for "repair." They said it was my hard drive. Which is complete bull**bleep**, when windows failed I ran a linux os on it perfectly fine, so it is not my hard drive.
Anyone have any ideas on how I can fix this? I have a product key for vista which I PAID for when I bought the laptop... I don't think it's fair to have to buy it over again for $100-200
No, the recovery disks don't rely on anything on the hard drive.  From what you say, either you are not booting from the optical drive, or the disks indeed are faulty.
The last I knew, replacement disks were $25.  See the sticky at the top of the General Discussion topic for details.
There have been a lot of reports of problems with recovery disks, so I'm a bit surprised that Toshiba won't ship you replacements at no charge.  Might be worth another try, and an attempt to get to the next tech level.

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    See, the the thing is, I DID make the recovery cd... but it isn't working. From my understanding, the cd uses the information from the recovery partition to restore Windows? Correct me if I'm wrong.  Every time I boot up the cd it detects no OS and when I click continue, it begins the installation and immediately says Installation cancelled, missing files, something like C:\win.int is missing.
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