Windows Vista Treo 755 Not HotSynchin​g

Question

I have followed all the HELP links and am totally frustrated.
I have had synch problems since I moved to Vista.
I can go into my computer one day and all my Palm info is gone!
The info remains on my phone, but won't synch to the PC.  I get the message
that the connection could not be made.  I have used all of my USB ports to see
if ANY will work...same error message. I hesitate to hard reset my phone, since that is
the ONLY information that I have.
Last time I took my phone to the Spirnt Store, they wiped out all  my info!
You all know how that feels.
I download updates as they are available, but as another poster said in another link,
the updates seem to be few and far between.
I am not computer/tech/savvy. But I can read simple directions. This is just ridiculous.
I have tried uninstalling the whole Palm Desktop from my computer to start from scratch, since there is no
information left on my computer, to no avail .
OK, guys.....please help me.
Post relates to: Treo 755p (Sprint)

Answer 1

I just completed my first hotsync after having to re-install the software on my vista what feels like 40 times.....  I could not get it to sync period.  Stalled out at calendar. 
Two days ago I had  to take my PC back to factory status because there had been an issue with it.  I believe it was a bug I was unable to remove and jacked up my system. I cleaned the registry but still didn't get this system back to normal.  Anyways, I have been unable to start my hotsync since the re-install / download from the Palm website.  Very frustrated and stumped.  I had also done several soft resets on the phone by removing the battery.....no help.  I had to use ctrl / alt / delete to get out of the stalled hotsync every time! This causes a crash in the hotsync manager software.
I know the disk that came with my phone states that it is incompatable with Vista, but I installed it anyways and after that, I right clicked on the list in my "all programs" click on  "Palm", right click on "HotSync Manager" and I chose "properties". 
Next, I chose the "Compatability tab" and clicked on the box next to "run this program in compatability mode for (drop down box) Windows XP (Service Pack 2)". 
Next, I went to www.palm.com/windowsvista site to download the hotsync manager software for Windows Vista. It installed over the program, and it automatically deleted what it didn't need.  I had to click that I knew an older version was detected.  I let it fully install.  I rebooted my PC. 
Next, I started checking my old dates, in the Palm Treo 755p, and clicked on each one. Click on DETAILS for each entry. In my Treo's month of July there was a date that I clicked on, and clicked details, after the entry it had about 8 UUUUUUUU's after it.  I promptly deleted it and continued to check each calendar month in my phone.  This was the only entry messed up. 
After this date was deleted, it performed the hotsync exactly how it should have, so there was some sort of corruption because of those UUUUUUUUUU's.  I wrote down the upcoming dates and times on paper before I tried to sync, just in case.  It ran the sync smoothly and now I am back in business.  Hope this helps.  Since software can malfunction in different ways, this may not be your issue, but it is worth looking at the scheduled dates to see if you find something similar.  Good luck!
Post relates to: Treo 755p (Sprint)