Windows vista, trouble reinstalling itunes
I had to remove itunes and am not trying to reinstall it. I have gone through my computer, uninstalled and deleted all the apps and components as recommended in 'itunes troubleshooting. Downloading the software is fine, the installation begins but the tells me that "a newer version of quicktime is already installed". Don't understand how I can have something newer than apple is offering on the website. Please help me solve this. I went to our local apple store and got told, they couldn't help because I have a window PC not a Mac!
Hi.
I need some help myself, I have installed iTunes after uninstalling it because once updated it no longer worked. However, when I go to the icon on desktop, there is a blue and yellow shield. Once I click on it, it say:
The Program can't start beause MediaToolbox.dll is missing from you computer. Try reinstalling the program to fix the problem. (I have already tryed)
Then after pressing ok another message apeares saying:
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126)
If you can help me then please answer. Thank you
Similar Messages
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TS3212 Has anyone had trouble reinstalling iTunes??
Anyone having trouble reinstalling Itunes? I removed it and then tried to download the latest version, but it won't complete the installation process. I get an error message saying, "it couldn't remove the previous version of Bonjour." I've tried mutiple times to reinstall it to no avail. I've turned off my pop up blockers. Any suggestions??
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
IPod Touch is being detected by Windows Vista but not iTunes
After updating iTunes to 9.0.1 my iPod Touch is being detected as a camera by my Windows Vista computer, but iTunes is unable to detect my iPod.
I have all ready tried using different USB ports and a different USB cable with no success. I have also tried uninstalling and reinstalling iTunes with no luck.
Please help!I have the same issue here. Please help...
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I am unable to update my itunes. I received the following message. "An app has made an attempt to load the C runtime librarhy incorrecly. Showed this number R6034 " It stated contact the applications support team. Tried again and received Error 7 windows error 1114 Reinstall iTunes and I need help. Thanks
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Having trouble reinstalling iTunes on my Windows PC.
Hey JayDizzal,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M. -
Subject: Having troubles reinstalling iTunes?
Subject: Having troubles reinstalling iTunes.
My windows 7 crashed the other evening and I am having troubles reinstalling iTunes. I have tried to delete Bonjour, Quick Time. ITunes, etc, but to no avail. When I try to install 10.5.3 for Windows I get 3 information boxes before the installation wiz shuts down. They are as follows:
“The older version of Bonjour cannot be removed”.
“The older version Apple Software Update cannot be removed”.
“The older version of Quick Time cannot be removed”.
“The installation of Quick Time did not complete successfully. ITunes requires Quick Time”.
And finally, “ITunes installer interrupted”. “Finished”.
Any hints on how to install 10.5.3?
Thanks,
Brian BecknerDownload the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
Next, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I installed an iTunes update on my Windows Vista Laptop and iTunes wouldn't start saying it was missing MSVCR80.dll, now when I start Outlook it is going on about a mobileme error? Any advice? I'm tempted to not use iTunes ever again.
Troubleshooting issues with iTunes for Windows updates - MSVCR80
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I have Windows Vista and my iTunes is v10.5, I have and iPhone 3GS and an iPhone 4. Everytime i try to update my phone to iOS5 it stops on Backing up and freezes. What can i do? Do i need t upgrade my phones on a Mac? Please help it would be greatly appreciated.
Your expectations are not based in reality.
Your G4 will not run iCloud. There will be no upgrade from Mobile Me to iCloud for you with that machine unless you do it manually, and only mail will work without further expenditure. -
help
I am having the same exact problem!! The worse part is i put allot of work into reorganizing my files(tunes) the way i wanted, now this error 7 (Windows Error 999) Reinstall iTunes pops up when i click to load itunes... Please Help?
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Windows Vista 64-bit - ITunes died and won't reinstall
Last night my wife let her laptop battery run dry with itunes 10 open. We had just installed it a week or so ago, and had not updated from the online download version.
Anyhow, afterward, when I tried to open iTunes, MS would pop up with a message that the program failed to open properly. The laptop is Windows Vista 64-bit with the 64-bit software.
I uninstalled, restarted, reinstalled, restarted, and tried again. Seemed to install correctly, but still got the crash when attempting to open.
Tried QuickTime, it also will no longer open. Uninstalled both, and no when I try to install iTunes, it goes through the gathering information process of the install, but then pops up with a window saying the installer encountered errors before iTunes could be configured.
I downloaded Windows Install Utility v. 3, but it shows iTunes and QuickTime completely removed (at least no entries were in their to remove).
I also redownloaded the iTunes .exe, with the same results. Even tried the 32-bit, heh, which obviously didn't work, but worth a shot I suppose.
Any help at all would be greatly appreciated.
I did a backup of the registry and went through and hard delete most of the iTunes entries, with no success, so I just restored the registry to the original since I wasnt 100% sure that I should be doing that.Below are the two most recent problem reports for each of the three programs. No other programs had any recent problem reports. One interesting thing, from the time stamps, there are no crash reports from the last few iTunes install attempts which were giving the message from above and the latest attempt where it just flickers then doesn't do anything else.
IE:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.6001.18999
Application Timestamp: 4ccf9787
Fault Module Name: mshtml.dll
Fault Module Version: 8.0.6001.18999
Fault Module Timestamp: 4ccfaef1
Exception Code: c0000005
Exception Offset: 00000000003d4d5f
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 7fa8
Additional Information 2: ad011ba5f87a70fa4fcf99fe53ccc471
Additional Information 3: 184a
Additional Information 4: 5b6bac566010931808e4f5f3b58e54e6
Files that help describe the problem (some files may no longer be available)
Version.txt
AppCompat.txt
minidump.mdmp
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.6001.18999
Application Timestamp: 4ccf9787
Fault Module Name: mshtml.dll
Fault Module Version: 8.0.6001.18999
Fault Module Timestamp: 4ccfaef1
Exception Code: c0000005
Exception Offset: 00000000003d4d5f
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 7fa8
Additional Information 2: ad011ba5f87a70fa4fcf99fe53ccc471
Additional Information 3: 184a
Additional Information 4: 5b6bac566010931808e4f5f3b58e54e6
iTunes:
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.1.0.56
Application Timestamp: 4ce4a7b6
Fault Module Name: QuickTimeCapture.qtx
Fault Module Version: 7.68.75.0
Fault Module Timestamp: 4c87d2a0
Exception Code: c0000005
Exception Offset: 0003c759
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.1.0.56
Application Timestamp: 4ce4a7b6
Fault Module Name: QuickTimeCapture.qtx
Fault Module Version: 7.68.75.0
Fault Module Timestamp: 4c87d2a0
Exception Code: c0000005
Exception Offset: 0003c759
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Problem signature
Problem Event Name: BEX
Application Name: QuickTimePlayer.exe
Application Version: 7.68.75.0
Application Timestamp: 4c87ca48
Fault Module Name: QuickTimePlayer.dll
Fault Module Version: 7.68.75.0
Fault Module Timestamp: 4c87ca3f
Exception Offset: 00005b6d
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: ce18
Additional Information 2: 51a1821df37b716a5bcc7d3a608fd9cc
Additional Information 3: a5e1
Additional Information 4: c197509b4c5823cbbe47ce2e6aea41fd
Extra information about the problem
Bucket ID: 1370383568 -
Trying to reinstall iTunes, get Apple Mobile Device failure to start-Verify sufficient privledges error. What do I need to do.
Hey CarleneS,
First, I would try the steps in here:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes, make sure you follow all of the steps in this link:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Regards,
Delgadoh -
Trouble reinstalling iTunes on windows 7
after deleting all relevant files and reinstalling iTunes cant open the program
Hi.
I need some help myself, I have installed iTunes after uninstalling it because once updated it no longer worked. However, when I go to the icon on desktop, there is a blue and yellow shield. Once I click on it, it say:
The Program can't start beause MediaToolbox.dll is missing from you computer. Try reinstalling the program to fix the problem. (I have already tryed)
Then after pressing ok another message apeares saying:
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126)
If you can help me then please answer. Thank you -
Having trouble reinstalling iTunes to Vista...
So I was having problems with certain components of iTunes working at first, so I completely removed iTunes (meaning deleted the folders and files, and deleted all of the other iTunes applications.) The problem is now when I attempt to reinstall it, it gets pretty far but then this little box pops up that says something along the lines of "Something went wrong with the download package. Please contact your service provider for more information." And then it will undo some of the things it said it was doing.
Then it will show me the final screen telling me that iTunes had finished installing. Here's the problem, everytime I try to open it now Windows Installer opens and it attempts to configure iTunes and then the window just stops and disappears. What's really frustrating is I tried to go into the iTunes folder and open up iTunes.exe and my computer told me I had to have administrator permission to access that folder. Despite the fact that I AM THE ADMINISTRATOR, it still told me I couldn't access it.
So I tried one last time to uninstall everything, but this time when I tried to delete the QuickTime folder it told me access was, yet again, denied and that I had to have administrator permission. And everytime I click the "continue" button it just does nothing and tells me I cannot access my QuickTime and iTunes folders. So I just went ahead and downloaded the program again, and I just had all the same problems. Windows Configure would open up and disappear as usual.
Excuse all of this explanation, but this is really frustrating for me.Hey JayDizzal,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M. -
Windows Vista 64 and Itunes/Ipod
Evening all,
Was wondering if anyone has had any issues using Itunes or an Ipod with Windows Vista 64?
CheersThis was a small issue within WinXP. Maybe the solution for that would work with Vista.
If you get any message about "Another User", an "iPod Service Error" alert appears, or “Please reinstall iTunes" appears, turn off the 'Fast User Switching' - even if no one else is using the computer (Win XP environment).
==>Start=>Control Panel=>User Accounts=>Change the way users log on and off ==> Remove the check mark from FUS.
See: http://docs.info.apple.com/article.html?artnum=93764
And http://docs.info.apple.com/article.html?artnum=93395
Best of Luck -
My iPhone is not recognized by my Windows Vista or by iTunes anymore!
Hello all! I would greatly appreciate any help that anyone can offer that would point me in the right direction.
I have an iPhone 4 (AT&T) that works fine. I have a Gateway Fx MS2252 P-7805U laptop operating Windows Vista Home Premium at 64-bit. I used to be able to plug my phone into my computer to sync it, but this past may my laptop caught a virus and crashed... I took it to a mom-and-pop computer repair place and they backed up my info and completely reinstalled all of Windows.
The problem is that now my computer is not working properly with my iPhone. Here are the symptoms:
I plug in my iPhone and I get three short beeps, and it does not appear under My Computer or iTunes.
I uninstalled the Apple Mobile Device Manager driver and then plugged my phone back in so that it would re-install, but the install is always unsuccessful.
I plugged my iPhone into a different PC with iTunes and it works properly (as well as my USB chord)--so I know the problem is in my own computer.
Also, the version of Windows they gave me won't update.
I cannot update any of the drivers in Windows--when I try to update any drivers through the Device Manager, it just says that I have the most up-to-date driver.
No matter how many times I uninstall/reinstall iTunes, I keep getting an error message saying "The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes." I've uninstalled any other CD burning software on my computer, but that does not solve the problem.
So all I can narrow it down to is perhaps something with the driver or registry. I'd really rather not uninstall/reinstall Windows if it's possible to get around that...
Can anyone offer me some insight? Or point me in the right direction? I would GREATLY appreciate any help! Thank you .Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538
Mac: http://support.apple.com/kb/ts1591
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