Windows vista Ultimate does not recognize ipod

Hello,
I have Windows Vista Ultimate and whe I plug my 30GB 5G Ipod it asks for the driver. It does not appear nor on explorer nor itunes.
I have itunes 7.1.5 installed.
i did try reseting the ipod but still the same problem.
I did try my Ipod on an XP computer and it works.
have anyone solved this compatibility problem or knows how to solve it?

perhaps try MarkTaylor46's technique from the following post:
http://discussions.apple.com/thread.jspa?threadID=892874&tstart=15

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Try restarting your Apple Mobile Device Service, kent:
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Hello magicman265,
Be sure to follow the directions from this thread exactly. Did you attempt the HotSync before looking for the triangle?
Did you try the Batch File suggestion at the bottom of the first thread?
If at first you don't succeed, reboot, and try, try, again!
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If my post has helped you, click the Kudos Thumbs up!
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I have a major problem that I can't comprehend.
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Hi kathyt8952 ,
Would you please share us more details of the issue ?
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1.Open "run" from the start menu, and run "services.msc".
2.Search "Apple Mobile Device".
3.On "status" column right click and then click on "Properties"
4.In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected.
5.Also in the general tab check the "service status". If it does not say "started" then click the start button.
6.At the bottom of the properties window click "apply".
If the issue persists, we can refer to the following link to have a troubleshoot :
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
We may also need to ask for help from the Apple Forum .They may have some good advices for you .
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Windows 8.1 does not recognize my iphone.

windows 8.1 does not recognize my iphone.

Hi kathyt8952 ,
Would you please share us more details of the issue ?
Have you checked the driver issue from the device manager ?Have you tried to connect the device from another USB port to have a check ?
We can take the following steps to have a check .
1.Open "run" from the start menu, and run "services.msc".
2.Search "Apple Mobile Device".
3.On "status" column right click and then click on "Properties"
4.In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected.
5.Also in the general tab check the "service status". If it does not say "started" then click the start button.
6.At the bottom of the properties window click "apply".
If the issue persists, we can refer to the following link to have a troubleshoot :
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
We may also need to ask for help from the Apple Forum .They may have some good advices for you .
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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