Windows will not update after clean install

ok, I hope this isn't a common topic, I have searched everywhere for a solution. My laptop was slow, maybe infected with malware. I refreshed it and it wouldn't allow me to update and reinstall 8.1. So, I reset it. Still no updates. I got my hands on a windows 8 disk, formatted the drive and reinstalled windows. I still can't update, I have tried update troubleshooter and microsoft fix it. Neither worked, the updater searches and then says sometimes even update needs an update. So i've tried that. it happens often and it wont complete the updater update, even after troubleshooter claims it has fixed any errors. I  got one error message earlier in week which I can't rememer. I searched out all the info and fixes on it and got nowhere. I gave up on fixing update and tried all the other installers I could find. The only one I could get to work was WSUS. I downloaded all the updates and installed them, in configuration there was an error and it removed all updates. I am losing my mind, this should be simple and has been going on for two weeks. Please help!

Hi @ludditial 
Welcome to the HP Forums!
It is a terrific place to find answers and tips.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that you are unable to update to Windows 8.1.  You tried doing a refresh and reset but there was not change.
You then formatted the drive and installed Windows 8 from a Windows disk but again unable to update to Windows 8.1.
You have ran the troubleshooter and tried to update the updater to no avail.
As you did the last installation from a MIcrosoft disk, I suggest contacting MIcrosoft support for assistance or do a  HP
recovery. 
This Microsoft article may help you to overcome this issue.   Installing the Windows 8.1 Update (KB 2919355). 
There is a section on the bottom of the page for troubleshooting the installation.
Here is  a link  to  Contact Microsoft.
If you formatted the entire drive when you did the Windows 8 installation from the disk you will no longer have the recovery partition and will need to do the recovery from CD/DVDs or USB key.
  If you did not create recovery disks, please contact HP support and inquire about obtaining a recovery kit.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region. World Wide Phone Support
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Similar Messages

  • Windows 8.1 Pro will not boot after clean install!

    Hello all recently went from a Win7pro to Win8.1pro I did a clean install and formatted my HDD just last night. Woke up this morning my machine was turned off I had let it stay on this night as I was installing updates for it. So i turned on the computer
    and got nothing let it sit for about 30 min and still got nothing and but nothing im talking just a blank screen. I then did a "hard shutdown(just pressed power button till it turned off the computer)" When I tried to turn it back on again this time
    i got the ASUS Sabertooth X58 splash screen to enter bios or load boot devices so was kinda excited. However if i try to enter this BIOS it sits on another screen (American Megatrends) just saying entering setup... Same goes for the Boot Devices page. So let
    me back up for just a sec, After I did the clean install it worked fine for about a couple hours I had time to install AVG and Spybot Search and Destroy and then went  to bed and let it do updates. I run Win8.1Pro at school and work and have never had
    this problem any suggestions?

    let it sit for about 30 min and still got nothing
    I then did a "hard shutdown(just pressed power button till it turned off the computer)"
    That may not have been long enough.  But a "hard shutdown" would definitely have been construed as a problem due to the update.
    Asus apparently is a known problem case...
    http://blogs.msdn.com/b/usbcoreblog/archive/2013/10/19/help-after-installing-windows-8-1-the-superspeed-ports-of-my-asus-system-don-t-work.aspx
    Link courtesy Darrell Gorter [MSFT] found here
    "Windows 8 Keyboard and mouse not working"
    http://social.technet.microsoft.com/Forums/en-US/w8itprohardware/thread/06e9b341-0619-4085-acbf-e2f0133ca428?outputAs=rss
    (RSS given to avoid overhead of opening long thread for IE users)
    Note that there may be useful tips for you in both of those threads' comments.
    Robert Aldwinckle

  • Time machine will not restore after clean install of OSX -10.5

    Apple replaced a logic card in my PowerBook G4 which was running Leopard and returned it to me with a clean install of Tiger, b/c that was the original OS when I purchased the laptop. I re-installed Leopard from my OSX Leopard disc and also re-loaded MS Office from a disc. When I tried to restore the backup from TimeMachine,which is on a separate hard disk, the restore option was grayed out. How do I get the backup from Time Machine?

    Were you booted from the Install disc, and using the +Restore System From Backup+ option from the Utilities menu? If not, that's what you need to do. See #14 in [Time Machine - Frequently Asked Questions|http://web.me.com/pondini/Time_Machine/FAQ.html] (or use the link in *User Tips* at the top of this forum).

  • Windows 7 not genuine after clean install with HP disks

    Hello,
    I just installed a new HDD on my Probook4540s a few days ago after the original one died.  I do have a backup of everything on an external HDD.   Eventhough I can see my product Key with Speccy, the windows activation window pops up from time to time. One time the activation window said I was registered and good to go.    What do I do next?
    Thanks in advance!
    Donato

     Hi              AC-DC 
             Check this article out also as well as contacting MS about your product key issues
    http://www.askvg.com/genuine-windows-7-became-pirated-make-it-original-and-activated-again
                                                Checkurtech
    ****Click the White Kudos star to say thanks****
    ****Please mark Accept As Solution if it solves your problem****

  • How to Create a Bootable Flash Drive to do a clean install of Lion.  I have tried to use the InstallESD.dmg but it still will not do a clean install so that I do not have to do a reinstall from the Recovery (That just re downloads and takes over 6 hours)?

    How to Create a Bootable Flash Drive to do a clean install of Lion.  I have tried to use the InstallESD.dmg but it still will not do a clean install so that I do not have to do a reinstall from the Recovery (That just re downloads and takes over 6 hours)?
    The system I'm have is a Mac-mini that had SL on it and no SuperDrive.  I have also call Apple Support and they have really have not been to much help over 1st did my up grade to Lion and Installed the Lion Server.... it lost my SSL that I paid for and kill almost on of my server setting, plus kill all my web servers (using apache vhosts), and not to say the LDAP will even let remote users login to your laptops.
    PS: There is no way that I'm going to buy a Install USB from Apple... They have over billed me over $300.00 because the Apps Store still has bugs (Glad I did not write that App/Service)
    If there is anyone that can give in the information to create a USB install stick, I would be very thinkful.

    Here you are bro, courtesy of "softpedia.com"....brilliant site!!!
    If you ever had problems with your Mac OS X installation you know that the first thing you should do is to check the startup volume using Disk Utility.
    After the check has ended and, if the errors exceed a certain level of seriousness, the Disk Utility application will require you to restart your Mac and use its Mac OS X Install disc counterpart.
    Other users may have to reinstall OS X altogether, but will find, or already know, that their SuperDrive (a CD/DVD reader and write combo drive) is not functioning properly and it will not be able to read the Install disc.
    Although this might happen to Mac OS X Leopard users due to faultyhardware, the vast majority of problematic SuperDrives will be encountered inside Snow Leopard running Macs.
    This is due to the updated SuperDrive firmware included in either the Install disc or the software updates one has to install to reach the latest version of OS X, namely 10.6.6.
    This can be fixed by flashing the SuperDrive’s stock firmware using free command line tools that one can find for free online (I will write about this process also, but at a later time because this article only focuses on allowing you to create your own alternative USB boot disc).
    If you are reading this last bit of information with skepticism, than you should know that it happened to me too. Despite all my tries to make it work properly, the SuperDrive kept on munching any inserted DVDs and just popped them out in about twenty seconds.
    The workaround to this issue was to create my own Leopard bootable USB memory stick. I am not suggesting a Snow Leopard bootable stick mainly because there are lots of users that have decided to buy the cheaper, Upgrade version, which I have not tested and, therefore, I’m not sure if it will work properly once written to a USB disk.
    And now, here are the exact steps you should follow in order to obtain a fully bootable Leopard (or Lion) Install disc.
    Step 1 (If you already have the Leopard install disc DMG file you can skip to Step 2)
    Launch Disk Utility (you can find it inside /Applications/Utilities). Here select the Leopard Install disc in the list of drives on the left and click on the New Image menu entry at the top of the window. A save message will appear where you will have to select the Desktop as a destination.
    Step 2
    After Disk Utility has finished creating the Leopard DMG, insert your USB stick and erase all data and reformat the disk. To do this select the USB in the list of drives on the left and, after clicking on the Erase tab on the right side of the window, choose the Mac OS Extended (Journaled) format and click the Erase button beneath.
    Step 3
    After the USB has been reformatted, download the SuperDuper app from HERE and launch it. Once SuperDuper starts, you will only have to select the DMG in the Copy drop-down menu, your USB memory stick on the right and hit the “Copy Now” button.
    One can also use Disk Utility for this task but creating a bootable USB stick failed 2 out 4 times when copying the DMG to the stick (with the exact same settings each time). Creating the bootable stick using SuperDuper proved to be the perfect way to do it because it worked each of the 4 times I tested it.
    The steps above can also be used to create a bootable Mac OS X Lion USB by using the InstallESD.dmg image you can find inside the Lion installer (named “Install Mac OS X Lion.app”) downloaded from the Mac App Store in the /Applications folder.
    To locate the InstallESD.dmg right click the Lion installer, select the “Show Package Contents” entry, go inside the “Contents” folder, and from there into the “SharedSupport” folder. Inside this folder you can find the InstallESD.dmg you can use to create your own bootable Mac OS X Lion USB stick. To do so, go to the third step described above and use the InstallESD.dmg as the DMG to be copied to your USB disc.
    That’s it! Once the process ends you will have a fully bootable Leopard (or Lion) USB disk that you can use as an alternative to the Apple’s DVD Install disc that comes bundled with all Macs.
    To use your newly created bootable disk you will have to restart the Mac, press and hold the OPTION key until the StartupManager appears. Here, select the Mac OS X Install disk using your keyboard arrows and press return to start from the selected drive.

  • Apps will not open after ios5 install.  Any solutions?

    Apps will not open after ios5 install.  Any solutions?

    My husband had the same problem with some apps after I updated his iPad 2 to iOS 5.  I checked the app store and there were updates for the apps to support the new software.  After updating, all apps work just fine.

  • HT1338 Final Cut Pro will not update after new os and compressor will not run until the update is done. System shows no updates available

    Final Cut Pro will not update after new os and compressor will not run until the update is done. System shows no updates available

    Sorry for being unclear.
    When I am using the update in the App Store App, there will be a list of various applications that have updates to be installed (Final Cut Pro will be in this list).  I will already be logged in with the Apple ID I use for everything (my dev account).  I will be able to update all of the other various applications needing updating except for my Final Cut Pro.  When I click the update button next to the FCP update, it will give me an error saying  "This download is not available for this apple ID either because it was bought by a different user or the item was refunded or cancelled"
    I have not had any applications refunded or cancelled and this has only happened since my update to Yosemite.  FCP was working fine until the upgrade.  Is there anything that can be done to fix this?

  • Mac book pro will not sleep after i installed mavericks

                mac book pro will not sleep after i installed mavericks the sleep indicator light stays solid and fans still run but the display turns off

                mac book pro will not sleep after i installed mavericks the sleep indicator light stays solid and fans still run but the display turns off

  • Premier elements 12 will not run after re-install

    Premier elements 12 will not run after re-install - it is legal and registered with adobe under my ID. WTF! The reason I re-installed it was because it could not find the internet - which is working. And premier 12 was working for a while then quit - that is why as a last ditch effort - i re-installed it. Any ideas?

    scottg
    Please review the following for possible solutions to your Premiere Elements 12 issue.
    http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
    http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
    Looking forward to learning of your results when your schedule permits.
    Thank you.
    ATR

  • IPad Air Apps will not update after ios8.0.2

    I Now have 17 apps that will not update after I updated my iPad Air to 8.0.2. What gives?  Some apps are stuck in mid update, so i can't use them. My wifi works. I have restored my iPad twice using iTunes. I have plenty of empty storage. I have reset my iPad. I'm out of ideas.

    I have been having the same problem but was able to get around it by updating the apps in iTunes on my Mac then syncing my iPad to iTunes on my Mac. Certainly not an elegant solution but until Apple gets this fixed it is the only way I have found to get updated Apps.
    Tim

  • IPhoto will not update after Mountain Lion install

    Installed Mountain Lion last week. Running software update results show an update available for iPhoto but iPhoto will not update to the latest version using the APP store update interface.

    Have you bought it in App Store or in a disc? If you bought it in a disc, download iPhoto 9.3 and iPhoto 9.3.2. If it has been bought in App Store, delete and install iPhoto

  • Cannot install 10.6 Updates after Clean Install of OSX 10.6

    I've made a clean install of Snow Leopard, to get a "clean" system for Lion. But now i cannot install any updates of 10.6. After the download, there is always a problem with Image data or other problems occur. So now it is not possible for me to ever install Lion. Is there another way to install Lion other than 10.6.8 as minimum requirement? Or is there an 10.6.8 that i can install? I've loaded every version (combo/server/etc.) of the updates but always the same problems.
    Thanks
    Gijs

    GtP-CH wrote:
    I used the original DVD's that came with my macbook to reinstall the OSX, it cleanses the HD and turns the macbook in the original state back.
    Unless you erased the HD before you used the system disc, the Snow Leopard installer will just replace the existing OS components with those on the system disc. To restore the system to the default factory state, follow the instructions on page 3, "Restoring your computer to factory settings," of http://manuals.info.apple.com/en_US/Snow_Leopard_Installation_Instructions.pdf
    If you did this, on restart you would first see the Setup Assistant, requiring you to create a new user account, network settings, etc., or to migrate from a previous system. If you did not see this, you did not do a 'clean' install.

  • TS1702 Certain apps will not work after ios6 install.

    Certain apps will not work after ios6 update. Tiger Woods golf will run for about 5 seconds and stop. Have uninstalled/re-installed to no avail.

    My husband had the same problem with some apps after I updated his iPad 2 to iOS 5.  I checked the app store and there were updates for the apps to support the new software.  After updating, all apps work just fine.

  • IMovie will not update after upgrading to iOS Yosemite

    Have upgraded to Yosemite on iMac and Mac book, but iMovie will not update on either devices...it begins the long update and never seems to complete.  On the iMac it says "no updates available" but the iMovie icon is crossed out on desktop.  Says that version is not compatable.  Macbook is showing an update for iMovie, but have tried several times to update and has not worked yet.  Any suggestions???

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • FP Install Will Not Start after DLM Install

    The FP installation will not start after an apparent DLM installation.  The DLM appears to install and the control panel shows it is present, but the FP installation will not start.  There are no other messages that appear.  A restart and reinstallation attempt installs the DLM again, but still no FP install.  Using XP SP3 and IE 8.0.
    Thx

    Hi mont1228,
    The Adobe Download Manager (DLM) executes the Flash installer in "silent mode" so you shouldn't see a dialog box.  To confirm that Flash was installed successfully, go to http://www.adobe.com/software/flash/about/ and let me know if the animation doesn't appear.
    Best regards,
    Chris
    clechner//adobe

Maybe you are looking for