Windows won't load! Help!

I have a Toshiba C655-S5132.  In the middle of doing a Windows upgrade, we lost power and now Windows won't load.  I have removed power cord, taken out the battery and turned back on (several times). 
I get
"Windows failed to start.  A recent hardware or software change might be the cause."
I have tried "Launch Startup Repair" and "Start Windows Normally" both several times.  Each time it says "Windows is loading files" and then goes to a black screen with only an arrow.
I don't know what to do next.
Please help.
Debra

Satellite C655-S5132
Try to reach the recovery environment, Debra. Lots of things we can do there.
   What are the system recovery options in Windows 7?
-Jerry

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