Windows won't read the Drivers DVD

So I've installed Windows XP SP2 on my mac. It's the windows disk that came with my previous laptop, a dell pc. The installation of the windows went ok, and I'm able to boot my windows side up. For some reason, when I insert the drivers DVD, my mac won't read it and will only eject it. A friend of mine downloaded the drivers, and I tried that but I had no luck.
Does anyone have any idea as to what the problem may be?
Thanks much!

OEM Dell/HP etc discs usually don't work (in a few cases they seem to) and of course transfering the activation key to a new computer??
By 'drivers DVD' I assume you are referring to OEM or retail Mac OS X 10.5 or later DVD? you could try copying the OS X DVD to a flash card from another PC and see if that works.

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I have Windows 8.1. I have had MageMaker 7.0.1 working fine on desktop for MANY years. Had to get a new hard drive. Now computer doesn't read the PM DVD. so I can't reinstall it. Can anyone help?

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Sorry, but the chance of ever getting PM to work on Windows 8 is somewhere
near zero.
Buy a very old computer or move to a new application.

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Try an alternative link and validate with your 24 digit serial number - click here for PSE downloads

TouchSmart 300 Dvd Player won't read or burn DVD

My dvd player is not working correctly. I am able read and burn CDs, but the player won't read or write DVDs. I have a touchsmart 300 running Windows 7. I was trying to burn some home movies in WMA format. Movie Maker recognizes a blank DVD, and attempts to burn the DVD, but once it finishes, the disk is blank. I then tried to just burn a MPG file using another software program and it failed at the validation stage. Finally, I put a dvd movie in the drive and it wont recognize the disk. These functions used to work fine. The computer is only 15 months old, of course I only had a one year warranty.
Is there anyway this could be related to software or is it a hardware problem?

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
If it still isn't working, try the following.
Next, from the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

How to run a remote windows dll files and the drivers of the system using j

Dear Friends,
I need some valuable info regd how to run a remote windows dll files and the drivers of the system using java
reply regd thanking you

Please don't make duplicate posts like this.

Already i download driver for install the windows, i can get the drivers but i can't install windows, how i can install windows without downloads driver again

already i download driver for install the windows, i can get the drivers but i can't install windows, how i can install windows without download driver again

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

The processing of Group Policy failed. Windows attempted to read the file...

Hello all-
I am currently trying to configure group policy (specifically folder redirects) from a new Windows Server 2008 in my home... the server acts as both an AD DS and file server for 4 client computers, all running Windows Vista Ultimate.
Here are the steps I am currently taking:
I create a new Group Policy called All Users and Computers and apply it to the All Users and Computers OU, which contains exactly what it says (all users and computers in the domain).
I verify that a new folder was created in \\<FQDN>\sysvol\<FQDN>\Policies. The new folder created is named {6479C8E0-3134-4B4F-B047-7ADD51684684}
I change the GPO Enforced setting to Enforced.
I attempt to use the gpupdate command to see if the group policy can be updated successfully. In a command prompt, I type gpupdate <enter>. I receive the message 'Updating Policy...' then after about 15 seconds the message 'User Policy update has completed successfully.'
I keep the cmd window open. After about 10 seconds another message apperas which says "Computer policy could not be updated successfully. The following errors were encountered: The processing of Group Policy failed. Windows attempted to read the file \\<FQDN>\sysvol\<FQDN>\Policies\{6AC1786C-016F-11D2-945F-00C04Fb984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
To diagnose the failure, review the event log or invoke gpmc.msc to access information about Group Policy results."
I confirm that the error code is #3 using the Event Log, "The system cannot find the file specificed"
Of course the system cannot find the file specified because the folder does not exist in the sysvol folder. I am wondering why Windows is trying to read from this location when it does not exist, and is not the new group policy I created! I have no other group policies linked or enforced to any other OU/Domain/etc. Any help resolving this issue would be greatly appreciated.

Hello all and thanks for the help. First a few things:
I understand that the DC should not be running RRAS, but this a simple server being used in aa home environment by 4 users and getting another server just for RRAS would be overkill.
Secondly, I currently have it so that while the router is handling DHCP, I have reserved a fixed IP for the server, so it always has 192.168.1.100. If I were to use the server as the DHCP, what would my hardware configuration have to look like? I currently have the router plugged into the ISP modem, and then server plugged into the router. All other clients connect to the router wirelessly.
Here's the dcdiag output. I tried dcdiag /fix but to no avail.
Directory Server Diagnosis
Performing initial setup:
Trying to find home server...
* Verifying that the local machine KELLERDCFS, is a Directory Server.
Home Server = KELLERDCFS
* Connecting to directory service on server KELLERDCFS.
* Identified AD Forest.
Collecting AD specific global data
* Collecting site info.
Calling ldap_search_init_page(hld,CN=Sites,CN=Configuration,DC=keller-pa,DC=net,LDAP_SCOPE_SUBTREE,(objectCategory=ntDSSiteSettings),.......
The previous call succeeded
Iterating through the sites
Looking at base site object: CN=NTDS Site Settings,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=keller-pa,DC=net
Getting ISTG and options for the site
* Identifying all servers.
Calling ldap_search_init_page(hld,CN=Sites,CN=Configuration,DC=keller-pa,DC=net,LDAP_SCOPE_SUBTREE,(objectClass=ntDSDsa),.......
The previous call succeeded....
The previous call succeeded
Iterating through the list of servers
Getting information for the server CN=NTDS Settings,CN=KELLERDCFS,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=keller-pa,DC=net
objectGuid obtained
InvocationID obtained
dnsHostname obtained
site info obtained
All the info for the server collected
* Identifying all NC cross-refs.
* Found 1 DC(s). Testing 1 of them.
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\KELLERDCFS
Starting test: Connectivity
* Active Directory LDAP Services Check
Determining IP4 connectivity
Determining IP6 connectivity
* Active Directory RPC Services Check
......................... KELLERDCFS passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\KELLERDCFS
Starting test: Advertising
The DC KELLERDCFS is advertising itself as a DC and having a DS.
The DC KELLERDCFS is advertising as an LDAP server
The DC KELLERDCFS is advertising as having a writeable directory
The DC KELLERDCFS is advertising as a Key Distribution Center
The DC KELLERDCFS is advertising as a time server
The DS KELLERDCFS is advertising as a GC.
......................... KELLERDCFS passed test Advertising
Test omitted by user request: CheckSecurityError
Test omitted by user request: CutoffServers
Starting test: FrsEvent
* The File Replication Service Event log test
Skip the test because the event log File Replication Service does not exist.
......................... KELLERDCFS passed test FrsEvent
Starting test: DFSREvent
The DFS Replication Event Log.
......................... KELLERDCFS passed test DFSREvent
Starting test: SysVolCheck
* The File Replication Service SYSVOL ready test
File Replication Service's SYSVOL is ready
......................... KELLERDCFS passed test SysVolCheck
Starting test: KccEvent
* The KCC Event log test
Found no KCC errors in "Directory Service" Event log in the last 15 minutes.
......................... KELLERDCFS passed test KccEvent
Starting test: KnowsOfRoleHolders
Role Schema Owner = CN=NTDS Settings,CN=KELLERDCFS,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=keller-pa,DC=net
Role Domain Owner = CN=NTDS Settings,CN=KELLERDCFS,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=keller-pa,DC=net
Role PDC Owner = CN=NTDS Settings,CN=KELLERDCFS,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=keller-pa,DC=net
Role Rid Owner = CN=NTDS Settings,CN=KELLERDCFS,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=keller-pa,DC=net
Role Infrastructure Update Owner = CN=NTDS Settings,CN=KELLERDCFS,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=keller-pa,DC=net
......................... KELLERDCFS passed test KnowsOfRoleHolders
Starting test: MachineAccount
Checking machine account for DC KELLERDCFS on DC KELLERDCFS.
* SPN found :LDAP/KELLERDCFS.keller-pa.net/keller-pa.net
* SPN found :LDAP/KELLERDCFS.keller-pa.net
* SPN found :LDAP/KELLERDCFS
* SPN found :LDAP/KELLERDCFS.keller-pa.net/KELLER-PA
* SPN found :LDAP/42268b36-801f-4a6d-b162-34f3b01e04bb._msdcs.keller-pa.net
* SPN found :E3514235-4B06-11D1-AB04-00C04FC2DCD2/42268b36-801f-4a6d-b162-34f3b01e04bb/keller-pa.net
* SPN found :HOST/KELLERDCFS.keller-pa.net/keller-pa.net
* SPN found :HOST/KELLERDCFS.keller-pa.net
* SPN found :HOST/KELLERDCFS
* SPN found :HOST/KELLERDCFS.keller-pa.net/KELLER-PA
* SPN found :GC/KELLERDCFS.keller-pa.net/keller-pa.net
......................... KELLERDCFS passed test MachineAccount
Starting test: NCSecDesc
* Security Permissions check for all NC's on DC KELLERDCFS.
* Security Permissions Check for
DC=ForestDnsZones,DC=keller-pa,DC=net
(NDNC,Version 3)
* Security Permissions Check for
DC=DomainDnsZones,DC=keller-pa,DC=net
(NDNC,Version 3)
* Security Permissions Check for
CN=Schema,CN=Configuration,DC=keller-pa,DC=net
(Schema,Version 3)
* Security Permissions Check for
CN=Configuration,DC=keller-pa,DC=net
(Configuration,Version 3)
* Security Permissions Check for
DC=keller-pa,DC=net
(Domain,Version 3)
......................... KELLERDCFS passed test NCSecDesc
Starting test: NetLogons
* Network Logons Privileges Check
Verified share \\KELLERDCFS\netlogon
Verified share \\KELLERDCFS\sysvol
......................... KELLERDCFS passed test NetLogons
Starting test: ObjectsReplicated
KELLERDCFS is in domain DC=keller-pa,DC=net
Checking for CN=KELLERDCFS,OU=Domain Controllers,DC=keller-pa,DC=net in domain DC=keller-pa,DC=net on 1 servers
Object is up-to-date on all servers.
Checking for CN=NTDS Settings,CN=KELLERDCFS,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=keller-pa,DC=net in domain CN=Configuration,DC=keller-pa,DC=net on 1 servers
Object is up-to-date on all servers.
......................... KELLERDCFS passed test ObjectsReplicated
Test omitted by user request: OutboundSecureChannels
Starting test: Replications
* Replications Check
* Replication Latency Check
......................... KELLERDCFS passed test Replications
Starting test: RidManager
* Available RID Pool for the Domain is 1600 to 1073741823
* KELLERDCFS.keller-pa.net is the RID Master
* DsBind with RID Master was successful
* rIDAllocationPool is 1100 to 1599
* rIDPreviousAllocationPool is 1100 to 1599
* rIDNextRID: 1111
......................... KELLERDCFS passed test RidManager
Starting test: Services
* Checking Service: EventSystem
* Checking Service: RpcSs
* Checking Service: NTDS
* Checking Service: DnsCache
* Checking Service: DFSR
* Checking Service: IsmServ
* Checking Service: kdc
* Checking Service: SamSs
* Checking Service: LanmanServer
* Checking Service: LanmanWorkstation
* Checking Service: w32time
* Checking Service: NETLOGON
......................... KELLERDCFS passed test Services
Starting test: SystemLog
* The System Event log test
An Error Event occurred. EventID: 0x00000422
Time Generated: 07/07/2009 17:53:59
Event String:
The processing of Group Policy failed. Windows attempted to read the file \\keller-pa.net\sysvol\keller-pa.net\Policies\{6AC1786C-016F-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
An Error Event occurred. EventID: 0x00000422
Time Generated: 07/07/2009 17:59:02
Event String:
The processing of Group Policy failed. Windows attempted to read the file \\keller-pa.net\sysvol\keller-pa.net\Policies\{6AC1786C-016F-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
An Error Event occurred. EventID: 0x00000422
Time Generated: 07/07/2009 18:04:04
Event String:
The processing of Group Policy failed. Windows attempted to read the file \\keller-pa.net\sysvol\keller-pa.net\Policies\{6AC1786C-016F-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
An Error Event occurred. EventID: 0x00000422
Time Generated: 07/07/2009 18:09:06
Event String:
The processing of Group Policy failed. Windows attempted to read the file \\keller-pa.net\sysvol\keller-pa.net\Policies\{6AC1786C-016F-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
An Error Event occurred. EventID: 0x00000422
Time Generated: 07/07/2009 18:14:08
Event String:
The processing of Group Policy failed. Windows attempted to read the file \\keller-pa.net\sysvol\keller-pa.net\Policies\{6AC1786C-016F-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
An Error Event occurred. EventID: 0x00000422
Time Generated: 07/07/2009 18:19:10
Event String:
The processing of Group Policy failed. Windows attempted to read the file \\keller-pa.net\sysvol\keller-pa.net\Policies\{6AC1786C-016F-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
An Error Event occurred. EventID: 0x00000422
Time Generated: 07/07/2009 18:24:12
Event String:
The processing of Group Policy failed. Windows attempted to read the file \\keller-pa.net\sysvol\keller-pa.net\Policies\{6AC1786C-016F-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
An Error Event occurred. EventID: 0x00000422
Time Generated: 07/07/2009 18:29:15
Event String:
The processing of Group Policy failed. Windows attempted to read the file \\keller-pa.net\sysvol\keller-pa.net\Policies\{6AC1786C-016F-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
An Error Event occurred. EventID: 0x00000422
Time Generated: 07/07/2009 18:34:17
Event String:
The processing of Group Policy failed. Windows attempted to read the file \\keller-pa.net\sysvol\keller-pa.net\Policies\{6AC1786C-016F-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
An Error Event occurred. EventID: 0x00000422
Time Generated: 07/07/2009 18:39:19
Event String:
The processing of Group Policy failed. Windows attempted to read the file \\keller-pa.net\sysvol\keller-pa.net\Policies\{6AC1786C-016F-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
The processing of Group Policy failed. Windows attempted to read the file \\keller-pa.net\sysvol\keller-pa.net\Policies\{6AC1786C-016F-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
An Error Event occurred. EventID: 0x00000422
Time Generated: 07/07/2009 18:49:23
Event String:
The processing of Group Policy failed. Windows attempted to read the file \\keller-pa.net\sysvol\keller-pa.net\Policies\{6AC1786C-016F-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
......................... KELLERDCFS failed test SystemLog
Test omitted by user request: Topology
Test omitted by user request: VerifyEnterpriseReferences
Starting test: VerifyReferences
The system object reference (serverReference)
CN=KELLERDCFS,OU=Domain Controllers,DC=keller-pa,DC=net and backlink
on
CN=KELLERDCFS,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=keller-pa,DC=net
are correct.
The system object reference (serverReferenceBL)
CN=KELLERDCFS,CN=Topology,CN=Domain System Volume,CN=DFSR-GlobalSettings,CN=System,DC=keller-pa,DC=net
and backlink on
CN=NTDS Settings,CN=KELLERDCFS,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=keller-pa,DC=net
are correct.
......................... KELLERDCFS passed test VerifyReferences
Test omitted by user request: VerifyReplicas
Test omitted by user request: DNS
Test omitted by user request: DNS
Running partition tests on : ForestDnsZones
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ForestDnsZones passed test
CrossRefValidation
Running partition tests on : DomainDnsZones
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... DomainDnsZones passed test
CrossRefValidation
Running partition tests on : Schema
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Running partition tests on : Configuration
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Running partition tests on : keller-pa
Starting test: CheckSDRefDom
......................... keller-pa passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... keller-pa passed test CrossRefValidation
Running enterprise tests on : keller-pa.net
Test omitted by user request: DNS
Test omitted by user request: DNS
Starting test: LocatorCheck
GC Name: \\KELLERDCFS.keller-pa.net
Locator Flags: 0xe00013fd
PDC Name: \\KELLERDCFS.keller-pa.net
Locator Flags: 0xe00013fd
Time Server Name: \\KELLERDCFS.keller-pa.net
Locator Flags: 0xe00013fd
Preferred Time Server Name: \\KELLERDCFS.keller-pa.net
Locator Flags: 0xe00013fd
KDC Name: \\KELLERDCFS.keller-pa.net
Locator Flags: 0xe00013fd
......................... keller-pa.net passed test LocatorCheck
Starting test: Intersite
Skipping site Default-First-Site-Name, this site is outside the scope
provided by the command line arguments provided.
......................... keller-pa.net passed test Intersite
Here's the nslookup from Vista client:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Andrew>nslookup KELLERDCFS
Server: UnKnown
Address: 192.168.1.100
Name: KELLERDCFS.keller-pa.net
Addresses: 192.168.1.150
192.168.1.100
C:\Users\Andrew>
Thanks again!

I just buy a imac 27inch when after intalling everthing for windows 7 and all the drivers i need and goes to the restard part my imac just goes to a black screen with a blinking cursel and it just wont proceed anyone can help me with this?

i just buy a imac 27inch when after intalling everthing for windows 7 and all the drivers i need and goes to the restard part my imac just goes to a black screen with a blinking cursel and it just wont proceed anyone can help me with this?

Support articles for things like this would be here:
http://www.apple.com/support/bootcamp

"Windows Backup cannot read the backup destination" when trying to backup to Backup Once to Samba share on NAS

Environment:
Windows Server 2012 R2 Essentials running in VirtualBox in a Windows 7 host. Networking is configured and works fine.
Background:
My only backup needs are to copy the contents of two folders to a NAS folder every day at 2 AM.
I configured a backup schedule in Windows Server Backup (wbadmin) to a network location which is hosted as a Samba share on a Synology NAS.
For authentication, I created a backup user which has the same username and password as a user on the Samba share, with permission to read and write the backup folder. I added this user to the Backup Operators group.
Problem:
When I try to run the Backup Once operation to test my backup, I get the following error message:
"Windows Backup cannot read the backup destination."
What I've tried:
I verified that the location is directly accessible in Windows by copying and pasting the address from the Windows Server Backup destination into explorer. Providing the backup user credentials opened the location and creating/reading files worked fine.
Adding the backup user to the Administrators group did not have an effect.
Update 2014-02-18
I checked the backup destination and was surprised to find that the scheduled backup actually completes successfully.
However, Backup Once always results in the above error message.
So the problem is confined to the "Backup Once" operation.

Vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.
Provider name: 'Microsoft File Share Shadow Copy provider'
Provider type: Fileshare
Provider Id: {89300202-3cec-4981-9171-19f59559e0f2}
Version: 1.0.0.1
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7
Vssadmin list shadows
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.
Contents of shadow copy set ID: {5636adcf-668c-4761-9f10-93475904c341}
Contained 1 shadow copies at creation time: 2/19/2014 7:00:00 AM
Shadow Copy ID: {4ca86ed5-9da5-49ca-8591-bf56ebd43486}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {aa265dab-feaa-49ed-9b0e-7ed39ab7f9d6}
Contained 1 shadow copies at creation time: 2/19/2014 2:00:00 PM
Shadow Copy ID: {653a4fa5-4d37-4ea4-9d2a-5710b48cde09}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {9180a420-a6bd-490d-85da-8b81231502b9}
Contained 1 shadow copies at creation time: 2/20/2014 7:00:00 AM
Shadow Copy ID: {871d10ee-9034-4269-b841-4aeee9570464}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {d83afc4e-317f-488c-89d5-a0e65844b93e}
Contained 1 shadow copies at creation time: 2/20/2014 2:00:00 PM
Shadow Copy ID: {f6fbb4ff-bac8-4a82-88e8-dffba8656424}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {3774a3f2-cd36-4f36-9667-4f96c0dbe0b3}
Contained 1 shadow copies at creation time: 2/21/2014 7:00:00 AM
Shadow Copy ID: {91d6c61a-8b39-48dd-811d-e0dcf593c967}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy5
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {99be106c-a96d-4488-a9ae-6e92452393ee}
Contained 1 shadow copies at creation time: 2/21/2014 2:00:00 PM
Shadow Copy ID: {5bd57dff-0591-4b0f-9ee8-1b8857f59e54}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {299f4ca8-bffa-47b7-9bb2-12358e0282ce}
Contained 1 shadow copies at creation time: 2/22/2014 7:00:00 AM
Shadow Copy ID: {90b732ae-7ea8-4457-8a6d-84983e27b120}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {97225977-6687-4538-b627-1b33985c9ac1}
Contained 1 shadow copies at creation time: 2/22/2014 2:00:00 PM
Shadow Copy ID: {128d7818-ce91-4d35-ad9e-577856d17374}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy8
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {b196f043-a073-46e4-baa4-2eb99969cc7e}
Contained 1 shadow copies at creation time: 2/23/2014 7:00:00 AM
Shadow Copy ID: {931780f6-be5e-4ad9-9f4d-151ffd6b1942}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {f24e1101-8505-450c-a802-8ba65e46d8d5}
Contained 1 shadow copies at creation time: 2/23/2014 2:00:00 PM
Shadow Copy ID: {815dff7e-92df-449e-a1ed-eb8e5fa3baeb}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {d4213f80-6b73-418c-af73-b704007511ed}
Contained 1 shadow copies at creation time: 2/24/2014 7:00:00 AM
Shadow Copy ID: {e3bd9313-e7a3-4972-a138-e298e6c12eff}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy11
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {1587431c-1ca9-4276-8d33-dd13ae58a122}
Contained 1 shadow copies at creation time: 2/24/2014 2:00:00 PM
Shadow Copy ID: {e4c3e5b4-0314-4496-9215-369b3c973b25}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy12
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {b79771fa-666c-40ff-98c2-80580c1fdf85}
Contained 1 shadow copies at creation time: 2/25/2014 2:00:01 PM
Shadow Copy ID: {9d23803a-5d4e-4222-a389-ddd1e17b0472}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy13
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {5b472176-33e7-447f-aebf-da630cebe01d}
Contained 1 shadow copies at creation time: 2/26/2014 7:00:01 AM
Shadow Copy ID: {0d5a5d90-c9e7-42c0-ab0b-accf0d7d7304}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy14
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {879a32b4-48f3-434f-8d92-7202a9a25076}
Contained 1 shadow copies at creation time: 2/26/2014 2:00:00 PM
Shadow Copy ID: {887d8ff9-db0d-4eaa-9a75-df60015c2bb7}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy15
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {fc8d7e9e-c4d4-4010-b603-d88b99435338}
Contained 1 shadow copies at creation time: 2/27/2014 7:00:00 AM
Shadow Copy ID: {69ca835d-0130-4435-8621-83a716f1b621}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy16
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {7cebbd3b-c599-4800-91f5-da94ca038a42}
Contained 1 shadow copies at creation time: 2/27/2014 2:00:00 PM
Shadow Copy ID: {57320a15-e046-4128-8305-661984910fff}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy17
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Contents of shadow copy set ID: {702d2ca4-3f60-4d64-8578-50d9dd587ba6}
Contained 1 shadow copies at creation time: 3/12/2014 6:00:01 AM
Shadow Copy ID: {41c62c15-ad88-4191-8cc8-c2814da9a2f4}
Original Volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy18
Originating Machine: seattle-vm-win.GENE.local
Service Machine: seattle-vm-win.GENE.local
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessible
Attributes: Persistent, Client-accessible, No auto release, No writers, Differential
Vssadmin list shadowstorage
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.
Shadow Copy Storage association
For volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Shadow Copy Storage volume: (C:)\\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Used Shadow Copy Storage space: 3.47 GB (8%)
Allocated Shadow Copy Storage space: 3.73 GB (9%)
Maximum Shadow Copy Storage space: 3.96 GB (10%)
Vssadmin list volumes
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.
Volume path: \\?\Volume{ca9edd16-98f7-11e3-80b0-806e6f6e6963}\
Volume name: \\?\Volume{ca9edd16-98f7-11e3-80b0-806e6f6e6963}\
Volume path: C:\
Volume name: \\?\Volume{ca9edd17-98f7-11e3-80b0-806e6f6e6963}\
Vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
Writer Instance Id: {004b7983-7f00-4abe-81de-36729db8355f}
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {73682cd4-c469-4d00-b9b9-4b64f08af879}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {652f9dce-637f-447f-bbde-a16dc119e409}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {cd1dab9c-a9cb-4783-aff3-32fa2f9e625f}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {ba4c4bc6-9081-422a-9ed1-647c0eacfe8d}
State: [1] Stable
Last error: No error
Writer name: 'DFS Replication service writer'
Writer Id: {2707761b-2324-473d-88eb-eb007a359533}
Writer Instance Id: {4e4ca3e1-c62a-474f-a925-fadc1a534188}
State: [1] Stable
Last error: No error
Writer name: 'Windows Server Storage VSS Writer'
Writer Id: {e376ebb9-f0fe-4e1a-adaa-bfbdaf3ab488}
Writer Instance Id: {044b493b-829f-4bcd-9a8f-6d96a9d38daa}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {72c13a8c-4950-4abb-961a-2e0f612ea9b6}
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {da138ec1-764b-4179-b2f4-70e94ac22276}
State: [1] Stable
Last error: No error
Writer name: 'MSSearch Service Writer'
Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Instance Id: {dd729383-00a9-484c-9abc-3de903f5347c}
State: [1] Stable
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
Writer Instance Id: {a7c0287b-0e85-4d37-9649-d79928def55e}
State: [1] Stable
Last error: No error
Writer name: 'NTDS'
Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
Writer Instance Id: {aca73317-e7ce-40a0-aac2-548fd6a987c3}
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
Writer Instance Id: {d7753d0e-6b3b-4af0-95ea-9aa6733071f4}
State: [1] Stable
Last error: No error
Writer name: 'Certificate Authority'
Writer Id: {6f5b15b5-da24-4d88-b737-63063e3a1f86}
Writer Instance Id: {5971db7f-8508-438c-8f62-736f1b07750f}
State: [1] Stable
Last error: No error

HT4972 hi. my iphone 3gs was stuck on apple logo, does not charging. when i replace the battery, it works, my promblem not is, in can't or won't read the simcard. i cant activate my phone. even i put att simcard. how can i activate it? please help me. tha

hi. my iphone 3gs was stuck on apple logo, does not charging. when i replace the battery, it works, my promblem not is, in can't or won't read the simcard. i cant activate my phone. even i put att simcard. how can i activate it? please help me. thanks.

Apple recommends backing up the data when you're getting the battery replaced by them. So I assume that you will likely lose the data during this process.
Will the data on my iPhone be preserved?
No, during the service process all data on your iPhone will be erased. Before obtaining service, it is important to back up your data using iCloud or iTunes. Apple is not responsible for the loss of information while servicing your iPhone and does not offer any data transfer service. During service, Apple may exchange your iPhone with an iPhone that is new or equivalent to new in performance and reliability.
Following service, your iPhone may have a newer operating system (iOS) version and you will need torestore your data using the method used to back it up (iCloud or iTunes). As a result, you may also need to update your App Store applications to ensure compatibility with the newer iOS. If you experience a problem with an application purchased from the App Store, check to see if an update is available or contact the application vendor directly.
copied from Apple - Support - Service Answer Center

IMac won't read the System Install DVD after trying a Software Update (Whic

Last weekend I tried downloading the 10.4.7 update to my iMac. Towards the end of the download the iMac crashed out and said that the Software Update was unsuccessful. As this was the case I tried rerunning the 'Software Update' again but after a few seconds of the application running and the little window being on the screen, it just dropped out and exited. As this was therefore not working I tried to download the Software Update as a Stand Alone application. I found after downloading the file that mounting a disk image on my iMac no longer works. My next step was to try and reinstall OS X from the System Install DVD. I put the DVD in the DVD Drive and found that after it whirred for about 20 seconds, the disk ejected. I thought this was odd so I tried to boot the iMac , holding down the 'C' key once the DVD was in place inside the iMac. The Mac powered up and then the DVD whirred for a while and once again it ejected the DVD. I now have no way of reinstalling OS X..and am at a loss. I called up the supplier of the iMac as I only purchased it in May 2006. They advised me that the warranty only covers Hardware and not Software. They said with a problem like this it could be expensive to try and work out what is causing it as it is sort of an unknown. I would like to know if anyone else has had this problem, is there some way I can see what the iMac is doing when it is trying to read the DVD and the ejects it, and is there some way of 'resetting' the iMac so that it is in the initial state. I know the BIOS on these machines is a 'soft' BIOS so as the supplier said, it is quite possible that the Software Update has corrupted the soft BIOS on the machine. Any ideas?

Yes. It is possible that the DVD could be bad.
It is also possible that your corrupted installation is preventing the DVD from working right.
It would seem strange, except that this happened with another guy as well. But, once we disconnected his internal hard drive with the corrupted OS 10.4.7 install, the machine booted from the DVD and worked properly. We then connected a different hard drive to install to, and it worked fine. Then, we connected the drive as a secondary and formatted it and it resumed working.
But, with an iMac CoreDuo, you cannot open the machine to unplug the drive. So, you'll be a bit stuck if you require the same solution. He had a PowerMac G5.
But, basically, his corrupted OS 10.4.7 installation was preventing booting from a CD, booting into safe mode, booting from an external drive, or any other kind of booting.
So, for him, the only option was disconnecting the internal drive and installing on another one.
I hope this doesn't turn out to be necessary on your system as well. If so, you'll need to take it into the shop for servicing.
The only other option I could think of is to try and boot it into Target Disk mode, and format it's drive with another computer. Perhaps that would work.
Once your internal drive has been cleared (formatted), then it may boot from the DVD again (assuming your problem is the same as the other guys).
You can read about Target Disk Mode here:
http://docs.info.apple.com/article.html?artnum=58583
You can read about the steps we took to troubleshoot and repair the other guys machine here:
http://discussions.apple.com/message.jspa?messageID=2629919#2629919
Perhaps that will help explain what I described above.
I hope this helps.

My Windows 8 HP Pavillion g4 Laptop won't read CDs and DVDs.

My laptop won't read any DVDs or CDs. I really need it for my project. Someone please answer immediately, I really need it now =))

Hello KaitoKid. I understand your notebook is unable to read discs.
Take a look at the suggestions offered in this document.
Let me know if this helps. I hope you have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

I can t update my ipod touch 4th gene. because I had a version of i tunes on my computer for windows 7 premium 6e bits that didn t work well. So I uninstalled it and try to install e newer version but the newer version won t read the music from the older

I can t update my ipod 4th gen. for facebook because I uninsatalled the program itunes from my computer as it didn t work well it would freeze on me all the time. So i installed another version for windows 7 premium 64 bits, but when i tried to open it it wouldn t let me as it said it coudn t read the music library from the last version of i tunes . So I uninstalled it too. So Now I really don t know what to do ??????

thanks I didn't end up needing to try it! my ipod randomly decided to work again like "hmm, Ellie seems to have been really annoyed at me for ages now, maybe I should try being nice to her or something like that"

Itunes for windows won't read or burn to my cd player

I am having a weird problem. I had an HP Lightscribe cd burner installed on my system and when i put a cd into the computer, itunes will read it and show me the name of the cd and all the tracks, but when trying to play, import, or burn to this drive, itunes will go down the list of tracks one after another for about a half second each and wont do anything. I have an external cd burner as well with a lite-on cd burner, and when i plug this in everything works as it should with no problems.
for the past 2 years, i have pulled out my external cd burner everytime i wanted to add new music or burn a cd from itunes, but i no longer have the external drive, and so i purchased a new lite-on cd burner thinking the issue was compatibility with the lightscribe drive. unfortunately now that the new drive is installed, i still have the exact same problem and it is frustrating me to no end. i have submitted help emails to apple, but to no response. i have reprogrammed my computer and reinstalled itunes numerous times. I have the most current version of all drivers and the latest version of itunes. my windows is completely up to date. the drive itself will import fine through media player, and burnes fine through nero. the only information i can get from the cd diagnostics is below, but it contradicts itself by saying i am logged in as administrator, and then later says to burn or import from this drive u must be logged in as administrator and gives error 1450.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
NVIDIA AWRDACPI
iTunes 7.4.1.2
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
NVIDIA GeForce4 Ti 4600
Connected Device Information:
Disk drive, WDC WD20 00JB-00DUA0 SCSI Disk Device, Bus Type SCSI, Bus Address [1,0]
Disk drive, WDC WD80 0BB-60CJA0 SCSI Disk Device, Bus Type SCSI, Bus Address [0,0]
CD-ROM Drive, LITE-ON CD R LH52R1P SCSI CdRom Device, Bus Type SCSI, Bus Address [1,0]
E: LITE-ON CD R LH52R1P, Rev XL13
Audio CD in drive.
Found 13 songs on CD, playing time 56:36 on CDROM-XA media.
Track 1, start time 00:02:00
Track 2, start time 04:02:21
Track 3, start time 08:31:36
Track 4, start time 12:00:46
Track 5, start time 16:39:74
Track 6, start time 20:38:45
Track 7, start time 25:40:11
Track 8, start time 28:51:59
Track 9, start time 33:49:05
Track 10, start time 38:28:51
Track 11, start time 43:00:74
Track 12, start time 47:14:20
Track 13, start time 52:49:28
Audio CD reading failed. Error Code: 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450.
To play or import music from a CD in this drive, you must be logged in as an administrator.
Get drive speed succeeded.
The drive CDR speeds are: 12 16 24 32 40 48 52.
The drive CDRW speeds are: 12.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive E: HP DVD Writer 740b on CDR media at speed 40X.
Can anyone please help me out with this issue?? it is driving me crazy!! My life would be so much easier if i could burn and rip from itunes instead of having to use media player or nero.

I am experiencing the same issue with a new external DVD burner, a Sony DRX-840U. When I load a CD into this external drive it appears in iTunes but when you go to import or play the CD iTunes indicates playing or importing for each individual track for just a moment. The end result is that nothing is ever imported or played. I am experiencing this on two different systems. One a notebook running Win2K and the other a desktop running XPpro. If I use the internal DVD drives on either of these systems everything work just fine. Yet I am able to use this new external DVD drive with every other application. For example Window Media Player has no problem playing or importing the same CD that iTunes fails on. The last person indicated that if one set the DVD drive in question to be the drive of choice under preferences>advanced>burning that all was ok. I my case this Sony external drive is the drive listed as the drive of choice for burning yet the issue still exists.
As this appears to be an issue that others are also experiencing help from Apple Tech Support would be greatly appreciated.

OS 10.5 - Boot Camp - Windows won't read Mac Disc for Driver Install

Hello everyone.
I have been through half a dozen headaches and a dozen hours of time wasted on this problem. I've tried multiple windows discs untill finally I bought a brand new version of Windows XP Pro. I've followed all of the instructions in my printed boot camp manual and I continously run into one problem:
Once windows is installed completely and I am at the windows desktop and need to eject the windows disc and insert the leopard disc to install drivers, I do so and windows does not recognize the mac disc whatsoever. It says the drive is empty, it is 0kb of 0kb, I cannot explore the drive, I cannot do anything. If I open it it is blank. I cannot access the internet in any way on windows because there are no corresponding drivers.. so I am at a loss.
Can anyone please help me? What do I do? I really apologize if this question has been answered, but I could really use some help.

Hi Sotaris,
It's a little vague what you mean by the "leopard disk". Do you mean the disk of drivers Boot Camp burns, or the actual Leopard installation DVD?
What you're supposed to do is launch Boot Camp while booted to the Mac OS. One of the first things it does is create a CD of Windows drivers that XP will need for your Mac. So you must have a CD-R or CD-RW on hand.
After that, Windows XP is installed. When that's done, there will be a number of hardware components that XP naturally doesn't recognize. That's when you insert the driver disk Boot Camp creates. I may have listed the order of things a little bit off here, but the main point is it sounds like you're skipping, or missing the part to create the Windows driver disk and trying to put the Leopard DVD in the drive.

Windows won't read the Drivers DVD

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