Windows won't recognize ipod shuffle still !! Please Help

Ok, I just got this thing from a work awards website, you know your work gives you points and you can buy things with them? Anyway my wife has a 20gb ipod, pretty cool, so I figure I'll get the shuffle cause she won't let me near her ipod. I get it last week try to set it up and nothing it can't be recognized by the computer. So I think maybe it's not getting fully seated in the USB port and go buy a docing station today, come home hook it up, same problem, the darn computer doesn't recognize it, nothing. So I see that there is an on-line chat support tool, I think very cool they can help me. I enter my S/N and it says it was purchased like 4 months ago, no support for me. So now I'm very agravated, I just got this thing, but because the awards place bought it a while ago I'm out the 90-day support. I've done everything in the FAQ's it's charged, I've reset it a thousand times, I've tried to reload the shuffle but windows doesn't recognize it so I can't. What really makes me mad is the 20gb ipod works fine. I read in here that when you see amber and green isn't good? Thats all I see when I turn it on and touch any button. What does this mean? someone help me here, please... I'm going nuts

was having this problem among others. Found that I could see it in windows explorer but only as an additional disk but nothing in itunes. reformatted in windows, used updater then ejected from explorer. when fires up itunes and then reconnected ipod - it found it.

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Just before I throw yet another iPod Shuffle 2nd Gen 1GB down the toilet, I thought I'd check here for "Death Row"/"Life Support" suggestions. I've read similar questions with no, or unhelpful, answers, but here goes anyway:
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If anyone comes across this post because they have the same problem, and you're "tech-savvy" enough to figure out how to reset your iPod, forget it, do yourself a favor and stop looking in this forum.
Below are links to three recent posts, all people with the same problem, none of them got any help from any Apple moderators and got "helpful" answers like "try cleaning your USB port" and "did you sweat too much while using it?"
"Not recognized by OS X or Windows XP -- charges and plays fine, though"
http://discussions.apple.com/thread.jspa?threadID=1572062&tstart=0
"Shuffle not recognized by itunes after a couple charges"
http://discussions.apple.com/thread.jspa?threadID=1508538&tstart=15
"constantly blinking orange light; no longer recognized by computer"
http://discussions.apple.com/thread.jspa?threadID=1444289&tstart=30
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Anyone having problems or know soultions to getting a Macbook Pro to recognize an Ipod shuffle 4th gen?

Did this work before with this Mac, and does not work now for some reason? Or, is this the first time you are trying to use this shuffle with this Mac?
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Hi, thanks very much for your note, but I don't believe that document solves my problem.
My problem is not that I cannot set up separate libraries on one computer -- I have been able to do that successfully.
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XP Eneregy Savings Disable USB Ports
Windows confuses iPod with a network drive
iPod missing in iTunes and or Windows, includes 5R's
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Windows won't recognize ipod shuffle still !! Please Help

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