Windows won't recognize my ipod touch

Windows not recognizing my ipod touch when I plug into the usb port

Refer to this article
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

Similar Messages

  • The latest version of itunes -- just installed -- won't recognize my ipod touch 4th gen.  What's up?

    I just installed itunes version 10.5.2.11, and now it won't recognize my ipod touch 4th gen.  Running on windows 7, very fast desktop.  Previously no prolems with itunes or the ipod.  The computer does recognize the ipod and names it correctly in My Computer.  Any suggestions to wake up itunes and discover the ipod?

    See http://support.apple.com/kb/TS1591.

  • Help please? iTunes and my PC (XP SP3) won't recognize my iPod Touch. I aleady tried the Apple trouble site (recharged iPod; checked USB connections; restarted iPod; restarted PC; reinstalled iTunes; ensured no software conflicts)

    Help please? iTunes and my PC (XP SP3) won't recognize my iPod Touch. I aleady tried the Apple trouble site (recharged iPod; checked USB connections; restarted iPod; restarted PC; reinstalled iTunes; ensured no software conflicts)

    Finally got it working..  Ok so First read this
    http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
    Just start with verifying the Apple Mobile Device Support is up and working, Just follow the steps here:
    http://support.apple.com/kb/TS1567
    After Stopping it and Restarting and it is still not reconizing your device Then start uninstalling
    Start with: Itunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile Device.
    I had an issue uninstalling Apple Software Update, and was unable to get it off my computer.
    But after all that download and reinstall itunes.
    After doing all that i was able to get mine to show up in itunes
    Hope it helps

  • My mac won't recognize my ipod touch, my mac won't recognize my ipod touch

    my mac won't recognize my ipod touch - i can't sync, any suggestions? thanks.

    Yes. 5.1.1 is the iOS.
    Go to the link that Ana provided
    Try  >  http://support.apple.com/kb/ts1591
    Do not omit the Additional Information paragraph since tha only applies to 10.6.8
    You need iTunes 10.5 or later

  • HT1351 My computer won't recognize my iPOD Touch even though it dose recognize my Clasic and New Nano. Any suggestions?

    My computer won't recognize my iPOD Touch even though it does recognize my Clasic and Nano. Any suggestions?

    Well, now I feel like an idiot. I was using TWO CORDS. Ya, don't make my mistake. The one I had a problem with was made by a company that was not apple, and it was for CHARGING. I bought it with charger, and that's all it can do. It doesn't send data like the real cable. So, check your usb cables. :S

  • New version itunes (Dec 2012) won't recognize my ipod touch.

    Since installing new itunes on computer, the program won't recognize my ipod.  It does recognize my daughter's iphone.  I've gone through several troubleshooting lists, restarting devices and doing everything recommended.  I did a tutorial to help me recognize the new features and the one that's supposed to be there for my device just isn't.
    Help?

    I've had the same problem. Go in and unplug all devices.Go to Control panel> Uninstall programs> Uninstall all programs accotiated with Mac ****If you are Windows**** (Itunes,Itunes update,Ipod touble shoot). Just go into list a separt by Developer and click on each and uninstall each by apple/ Macintosh, what ever yours says. Restart Download the newest version of itunes then. It should work.
    P.S. Where are you from? ( What state?)

  • Windows won't recognize 2nd ipod

    I have a 5th generation ipod which works perfect with windows and itunes. I purchased a Nano . I charged it up first then pluged it in the usb 2.0 port that I use with my other unit. Windows won't recognize it. I can not find it in My Computer. In the device manager it shows up under other devices with a yellow question mark.
    It claims it needs a driver and of course when I try the cd no I get one of those can't install hardware. I am using the latest versions of both software products.
    I did the 5 Rs and went through this site and the help documents and nothing works. I took it back to the Apple store and they said it was working perfect.
    So... I went home tried again, even disable my antivirus/firewall and no dice. I then tried it on my lap top and it installed and works fine. Where I am right now is copying what I wanted on one computer to CD and then importing the files ( sans song names) .
    I am baffled on this one. One unit works fine then the nano won't be recognized on the other. Suggestions?
    By a Creative?

    JAToubes: Windows can only handle one iPod connected at a time )http://docs.info.apple.com/article.html?artnum=61713) so make sure that your other iPod is disconnected first......you might need a re-boot before re-connecting given the yellow triangle warning.
    It might also be worth having a look at these other links...
    XP Eneregy Savings Disable USB Ports
    Windows confuses iPod with a network drive
    iPod missing in iTunes and or Windows, includes 5R's
    Post back on how you get on.

  • Itunes won't recognize my ipod touch 4g

    I updated my itunes and now it won't recognize my ipod. I tried replugging the cord, resetting my ipod, updating my ipod to ios 6.1.6 but nothing seems to work. Can some help??

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes

  • My itunes won't recognize my ipod touch. I have gone through all the steps 2 times and still nothing., My itunes won't recognize my ipod touch. I have gone through all the steps 2 times and still nothing.

    My itunes won't recoginiz my ipod touch. I have gone through all the troubleshooting steps 2 and still have the problem.

    Did you do everything here:
    iOS: Device not recognized in iTunes for Windows
    Including
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • ITunes won't recognize my iPod Touch 2G

    I bought a used iPod Touch 2G. Everthing seems to be working with the iPod but my iTunes V11.1.5.5 won't recognize it when I plug it in. I am using a laptop with Windows 8. In File Explorer it shows 'Apple iPod' under 'This PC'. I have gone to Services under Computer Management and restarted the Apple Mobile Device to no avail. Drivers are up to date.
    Thank you for the help

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Windows won't recognize my iPod - USB device not recognized

    This is really frustrating. So I got a 4gb iPod nano on Saturday, took it home, set it up and everything was going just fine, no worry's. About 4 hours later I went to adjust my songs and it would not come up in iTunes. A little pop-up box said that the "USB device not recognized - one of the USB devices attached to this computer has malfunctioned and windows does not recognize it." After owning my iPod for less than an afternoon, I now have an ipod that I can do nothing to including change the music, charge it, etc. It works normally otherwise, it just won't connect to my computer. I then plugged in my older 256mb usb stick, and the same message, it too does not get recognized by windows. So I then tried a brand new 1gb usb stick that I had and the same result, not recognized by windows. I updated my itunes to the latest one after purchasing my ipod (version 7.4.3.1) and have looked up everything that I can and tried everything I saw to try, but nothing, absolutely nothing, worked. However my usb mouse, usb joystick, and usb printer all still work, but my moniter that has four usb outlets on it causes the same message, if I plug in the cable that connects one usb on my computer to the four on my moniter, windows can not recognize it. When I look in my device manager at the "unknown device" under the usb controller list it says that there is not driver for it, however I know that the drivers are either on my computer or built into windows. Any help? Anybody have an idea about what to do? Is it something in my windows registry has changed because of the new itunes, etc.?

    Now that I've had some sleep, I realise I didn't really provide information that may lead to some specific help. Here goes - when I first plugged in the ipod nano (8gb), It displayed the screen it was supposed to - I could see the lightning bolt through the battery icon and knew it was charging. The icon for the ipod also appeared in the left-hand listing in itunes (in the section that existed under Library, before the sections Store and Playlists). This section now does not appear (I can't remember the title of this section, but it might have been 'devices'). In fact, I'm pretty sure this problem started when I clicked on this icon - nothing happened and it disappeared - so did the display on the ipod, which is not just the apple. This means itunes has only Library, Store and Playlist in the left-hand colunm. While I accept that computers do not work on normal logic, this seems to me to indicate that the drivers are fine, the system is fine, my laptop is fine - its the ipod or the usb cord. This morning as I tried again, this time my laptop gave me the option to 'click on the balloon to solve the problem' - let me quote: "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognise it. Try reconnecting the device. If Windows still does not recognise it, replace the device". Come on folks - one of you will surely know how to fix this (short of me taking the ipod back to the store to get my money back).

  • ITunes won't recognize my iPod touch after a failed update--my iPod is stuck on the "plug into itunes" screen

    Yesterday, I had bought myself an ipod touch and it was working just fine until today when I went along with an itunes prompt to update my ipod.  It failed to update and now won't recognize it, I checked to see if it was recognized by my computer--and it is, but a thing pops up that says "access denied" whenever I try to click on it.  The screen on my ipod is stuck wanting me to connect to itunes.

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work

  • Itunes won't recognize my ipod touch

    i've recently bought a new laptop with windows 7 64-bit. when I installed the itunes for 64bit to my computer and tried to synchronize it with my ipod, nothing appeared
    I figure it out that this computer somehow recognize my ipod as a digital camera.
    so i surfed throught the web to find the solution for this another itunes error
    i figured out that going into device manager and updating the apple ipod will fix this problem.
    so i did following: right-click 'apple ipod', -> click 'browse my computer for driver software', -> click 'let me pick from a list of device drivers on my computer' -> click 'have disk' (in the model box, it says "MTP USB device"), and then it told me to insert the disk, so i browse through my computer and found  "usbaapl64" in inf format which is what i need, so i clicked open then ok, but this thing appears that says "the folder you specified doesn't contain a compatible software for your device. If the folder contains a driver, make sure it is designed to work with windows for x64-based systems."
    im literally panicing.
    i tried reinstalling the itunes, repairing it put it doesnt do anything.
    i know i downloaded the itunes for 64bit users and that i opened usbaapl file with '64' at the end.
    please help me, i really need to synchronize my ipod

    Your problems are addressed here:
    iPod touch: Hardware troubleshooting

  • Itunes on my Macbook (circa 2008) won't recognize newest ipod touch softwar

    I have a macbook from April of 2008 which has the latest version of itunes 10.10.01. I have apps that i've purchased from the itunes store (including a $20 german-english translator that i DESPERATELY need for class). I recently restored my ipod to factory settings because I was experiencing issues with it charging properly.
    Now i've had the german app for over a year before the restore and it worked just fine. But now my computer and itunes keeps telling me that the app needs the latest version of ipod touch software in order to sync the app. When I click "check for updates" on the ipod screen it claims that my ipod touch software is up to date - but lists it as 2.2.1!!
    I know that the lastest version of ipod software is MUCH later than 2.2.1 but I can't seem to convince my itunes of this. Someone help me out please! I've done everything I can think of but my itunes is up to date and i NEED the app.
    Much appreciated!!

    As mentioned by IIIaass, connect to iTunes and check for updates for your ipod, see how to here: http://www.apple.com/ipodtouch/software-update/
    If iTunes says that 2.2.1 is the latest software for your ipod, this may imply that iTunes recognizes your ipod as 1st generation ipod. See also this article: http://support.apple.com/kb/HT2052 and try if you can update to iOS3.1

  • IPod touch is stuck on "connect to iTunes" but iTunes won't recognize my iPod touch

    So I was trying to update my iPod touch and left the room, thinking I had plenty of time to get stuff done while I waited. When I returned there was a warning saying that my iPod touch couldn't be updated and my iPod screen was stuck on the "connect to iTunes". I tried reconnecting and iTunes will not recognize it. I've tried restarting my computer and my iPod and I've tried reinstalling iTunes and restoring my iPod, but nothing is working. Any suggestions?

    - Try placing the iPod in Recovery mode and then restoring
    - Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer to help determine if you have a computer or iPod problem.

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