Windows won't recognize my iPod - USB device not recognized

This is really frustrating. So I got a 4gb iPod nano on Saturday, took it home, set it up and everything was going just fine, no worry's. About 4 hours later I went to adjust my songs and it would not come up in iTunes. A little pop-up box said that the "USB device not recognized - one of the USB devices attached to this computer has malfunctioned and windows does not recognize it." After owning my iPod for less than an afternoon, I now have an ipod that I can do nothing to including change the music, charge it, etc. It works normally otherwise, it just won't connect to my computer. I then plugged in my older 256mb usb stick, and the same message, it too does not get recognized by windows. So I then tried a brand new 1gb usb stick that I had and the same result, not recognized by windows. I updated my itunes to the latest one after purchasing my ipod (version 7.4.3.1) and have looked up everything that I can and tried everything I saw to try, but nothing, absolutely nothing, worked. However my usb mouse, usb joystick, and usb printer all still work, but my moniter that has four usb outlets on it causes the same message, if I plug in the cable that connects one usb on my computer to the four on my moniter, windows can not recognize it. When I look in my device manager at the "unknown device" under the usb controller list it says that there is not driver for it, however I know that the drivers are either on my computer or built into windows. Any help? Anybody have an idea about what to do? Is it something in my windows registry has changed because of the new itunes, etc.?

Now that I've had some sleep, I realise I didn't really provide information that may lead to some specific help. Here goes - when I first plugged in the ipod nano (8gb), It displayed the screen it was supposed to - I could see the lightning bolt through the battery icon and knew it was charging. The icon for the ipod also appeared in the left-hand listing in itunes (in the section that existed under Library, before the sections Store and Playlists). This section now does not appear (I can't remember the title of this section, but it might have been 'devices'). In fact, I'm pretty sure this problem started when I clicked on this icon - nothing happened and it disappeared - so did the display on the ipod, which is not just the apple. This means itunes has only Library, Store and Playlist in the left-hand colunm. While I accept that computers do not work on normal logic, this seems to me to indicate that the drivers are fine, the system is fine, my laptop is fine - its the ipod or the usb cord. This morning as I tried again, this time my laptop gave me the option to 'click on the balloon to solve the problem' - let me quote: "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognise it. Try reconnecting the device. If Windows still does not recognise it, replace the device". Come on folks - one of you will surely know how to fix this (short of me taking the ipod back to the store to get my money back).

Similar Messages

  • 80gb Classic won't sync or charge; "USB Device Not Recognized"

    I have an 80gb classic, and a 5th gen. 30gb ipod both with the same issue. I recently rebuilt mine and my husband's computers with new MB's and Processors. I reformatted the HDD's and then installed all necessary drivers and the like along with the newest itunes 9. My ipods had no previous problems and worked like a charm 5 mins earlier.
    I hooked them up to my computer and windows came up with an error message saying "USB Device Not Recognized...one of the usb devices has malfunctioned and windows does not recognize it." I put in my other ipod, same error message.
    I have tried everything to fix this including, unplugging all usb's but ipod and trying all usb ports, reinstalling usb drivers, switching to 1.1, uninstalling itunes completely and using older versions 5-8, wiping OS and installing vista instead of XP, putting ipod into disk mode, resetting ipod numerous times, among some other things. This error message comes up on all computers in the house (4) including ones that have not been wiped or upgraded.
    In addition to windows and itunes not seeing it, it will not charge via USB or wall AC power. The Ipods are devoid of charge now, but when they were full on battery life they still played music through headphones and stereo with no issues, they just won't do anything computer related it seems.
    I have not given up hope because I have about 20gb of music and vids I foolishly didn't back up and I want it back. How is this possible that 2 ipods were fine one second then broken the next? Please, Please, Please need help.

    I have a Dell Laptop that I've been synching my iPhone with for six months. Now all of the sudden the connection has been lost. I'm having the same problem as you describe and have tried everything I have seen on this forum and elsewhere to fix it, but nothing is working.
    I think it is an issue with the driver, but I have confirmed that usbaapl.sys driver is installed in "Program Files," "Common Files," "Apple," "Mobile Device Support" folder. I tried copying the driver and putting it in the main Apple folder, but that doesn't help either. I have tried removing and reinstalling iTunes multiple times, rebooting my iPhone and computer (many, many times). I've tried updating the driver and pointing the USB device directly to the driver, but it does not see it. The strange thing is that when my iPhone is plugged in, it charges just fine. It just won't connect to iTunes or synch with my outlook anymore.
    Does anyone have any suggestions? This is a major issue for me as I have to synch calendars to be able to function between work and home. Doubly frustrating that it used to work and now it does not. The only thing that has changed is that I installed printer software and updated iTunes. No other changes to my computer that I am aware of between when it worked and now.

  • "USB Device Not Recognized" Message when connecting iPod Nano

    I get the following windows pop up when connecting my son's iPod Nano
    *"USB Device Not Recognized"*
    *One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.*
    I have successfully connected this device to this computer before so I don't know what has changed.
    Message was edited by: ipodnannouser

    This did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
    When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
    Reset the iPod:
    1. Unplug the iPod.
    2. Turn the hold switch to HOLD and then back to off.
    3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
    4. Plug in the iPod. It should now be recognized.
    This worked fine for me the first time. Thanks! Jack

  • "USB Device Not Recognized" in Windows XP

    Hello, When i plug my ipod touch into my laptop which has Windows XP, it comes up as USB Device Not Recognized. I have no idea what to do please HELP ME!!!!!!

    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • USB Device Not Recognized Message

    Hi,
    I constantly get this message and it also says
    one of the USD devices attached to this computer has malfunctioned and Windows does not recognize it, For assistance in solving this problem, click this message.
    When I click on it,A box appears and is BLANK( It says the location of the device is shown in bold type).
    I went to system devices and uninstalled 5 USB devices and nothing changed except my computer reloaded them?
    I have a Satellite windows Vista.
    Also I can not start my computer at times and when I push F12. It try's to repair the problem and can't it gives me pretty much the same message.
    Can anyone help?? This darn message go off and on constantly..
    Any info/help appreciated, Valerie

    This did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
    When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
    Reset the iPod:
    1. Unplug the iPod.
    2. Turn the hold switch to HOLD and then back to off.
    3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
    4. Plug in the iPod. It should now be recognized.
    This worked fine for me the first time. Thanks! Jack

  • 2G Nano-USB Device Not Recognized message

    2G Nano has been sitting for months. Decided to use it as a backup. When connected to computer (tried on 4 different computers running iTunes) I get a "USB Device Not Recognized" message. It shows up in "Device Manager" as an "Unknown USB Device" not an "iPod". Have performed the required 5 Rs and it still will not work. Any help would be greatly appreciated!

    This did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
    When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
    Reset the iPod:
    1. Unplug the iPod.
    2. Turn the hold switch to HOLD and then back to off.
    3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
    4. Plug in the iPod. It should now be recognized.
    This worked fine for me the first time. Thanks! Jack

  • "USB Device Not Recognized" Bubble/ Ipod won't connect to Windows

    Whenever i connect my ipod to my computer the ipod goes to "do not disconnect" and a bubble pops up on my computer saying "USB DEvice Not Recognized" i have switched it to all of my usb ports and unplugged all usbs except for my mouse at the same time. this happens 95% of the time. my ipod does charge while connected and it has only connected to itunes once in the past 2 weeks. im not sure if it is itunes because it started around the time i updated to itunes 7. since it is a windows bubble though i think it is a windows or ipod problem and not itunes. i have a dell that isnt great but works fine.
    thanks for any help.
    ... Go TTU!

    Make that two idiots. My roommate got a Sansa and I decided to try out the cable. Nothing happened. Now suddenly my nano isn't recognized by my computer. I'm glad I read your post, now I can stop looking high and low for a solution. Until this happened it worked good as new.

  • Windows won't recognize 2nd ipod

    I have a 5th generation ipod which works perfect with windows and itunes. I purchased a Nano . I charged it up first then pluged it in the usb 2.0 port that I use with my other unit. Windows won't recognize it. I can not find it in My Computer. In the device manager it shows up under other devices with a yellow question mark.
    It claims it needs a driver and of course when I try the cd no I get one of those can't install hardware. I am using the latest versions of both software products.
    I did the 5 Rs and went through this site and the help documents and nothing works. I took it back to the Apple store and they said it was working perfect.
    So... I went home tried again, even disable my antivirus/firewall and no dice. I then tried it on my lap top and it installed and works fine. Where I am right now is copying what I wanted on one computer to CD and then importing the files ( sans song names) .
    I am baffled on this one. One unit works fine then the nano won't be recognized on the other. Suggestions?
    By a Creative?

    JAToubes: Windows can only handle one iPod connected at a time )http://docs.info.apple.com/article.html?artnum=61713) so make sure that your other iPod is disconnected first......you might need a re-boot before re-connecting given the yellow triangle warning.
    It might also be worth having a look at these other links...
    XP Eneregy Savings Disable USB Ports
    Windows confuses iPod with a network drive
    iPod missing in iTunes and or Windows, includes 5R's
    Post back on how you get on.

  • TS1369 Hello! I have an Ipod Shuffle 2nd Generation and it is not recognized by my Windows 8 based laptop. An error message of 'USB device not recognized' is shown. I have the latest ITunes version installed, and tested the dock in other pc's.

    Hello!
    I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
    I could really use some help solving this.
    I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
    Help a brother out, will you???

    Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
    It was for an IPOD so you can see those details in the link.
    Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
    - Turn off computer.
    - Plug Shuffle into usb.
    - Then you must reset your shuffle
    To reset iPod shuffle:
    Disconnect iPod shuffle from the computer (if connected).
    Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
    Disconnect iPod shuffle from the computer (if connected).
    Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
    - Start computer and it should install the usb driver for the ipod automatically.
    - Your i pod will say do not unplug so don't. then open itunes and it will be there.
    I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
    Just remember to not only eject ipod from itunes but stop usb.
    Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
    Stop it and select "apple ipod".

  • My computer no longer recognizes my 7th Gen iPod Nano. "USB Device not recognized." What can I do to fix this?

    Hi!
    So here's what happened: My nano has been working just fine. I plugged it in this morning to my computer, and it automatically turned on, but instead of charging, it went to play music. I turned it off. However, it did not switch to charging mode. So I unplugged it, and then I plugged it back in. "USB Device not recognized." My iPod won't turn on anymore, and my computer simply does not recognize the nano.
    It may have gotten slightly damp yesterday as it rained a bit when I was walking home (though I kept it covered). When I got home, it proceeded to work for another two hours after that--then I turned it off. And this morning? It doesn't work, as described above.

    Try cleaning the connector on the bottom of the phone. Use a magnifying glass to see what is stuck inside, a dry toothbrush and/or wood or plastic toothpicks (nothing metal). If that doesn't resolve the problem your phone is broken.

  • Ipod 7th generation. bought it 3 days ago. no problem then but now won't turn on. I keep getting a usb device not recognized (and i keep changing ports to no avail). what to do?

    ipod 7th generation. bought it 3 days ago. no problem then but now won't turn on. I keep getting a usb device not recognized (and i keep changing ports to no avail). what to do?

    wish i can rmber how mine was fixed i think i just waited tried again and likr magic it worked again left itunplugged, i was like you recently boughtand it happened to me, now i have another diffrent promblem with it.

  • My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing called apple they did not know any help out there TX

    My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing i did not install any software before this happend i called apple they did not know, any help out there TX

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • USB Device Not Recognized - USB device attached has malfunctioned & Windows does not recognize it

    I have an HP Pavilion dv4 Notebook running Windows 7 Home Premium and the USB ports worked fine for an HP deskjet printer and an older Casio digital camera. Then one day, the laptop decided not to recognize the Casio digital camera and gave the error message "USB Device Not Recognized" and also indicated that the device attached to the computer has malfunctioned. This prompted me to buy a new Canon digital camera. Well, a new camera did not fix the problem. Now, anything connected to either of the 2 USB ports will not be recognized by my laptop. Help!  I'm at a loss to figure this out.  I've tried the suggested Microsoft help below: 
    Suggestion 1: For the issue with USB devices, uninstall and re-install all the USB controllers. This lets the controllers recover the USB port from its unresponsive condition.
    The USB controllers represent the USB ports in Device Manager.
    a. Click Start, type device manager in the Start search box and hit Enter.
    b. Expand Universal Serial Bus controllers.
    Note: You might have to scroll down the list to find this item.
    c. Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
    d. Repeat the above step for each USB controller that is listed under Universal Serial Bus controllers.
    e. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
    f. Check the USB device to see whether it is working.
    This did not correct the problem.  Then from device manager, I tried updating drivers on all the USB controllers and root hubs. While some may have received downloaded software updates, it still did not correct the USB device not recognized problem after restarting the computer.  I'm hoping someone knows of the fix to this situation and can pass it along to me. Thanks for reading and posting any help.
    This question was solved.
    View Solution.

    Hey 655micha, 
    I'm sorry you're having an issue with a USB device. Do you get an error window that pops up? If so what does it say? Have you checked Device Manager? Is is just one device that isn't working? Has it ever worked before? Is it just one USB port in particular that isn't recognizing devices? 
    What model do you have? Here are the steps to find your product number. FN + ESC is the easiest way to find that information. 

  • USB device not recognized win7 iPod Touch 1g

    My computer will not recognize my 1st Gen Ipod Touch 8gb when I plug it into my USB port. I get a message USB Device Not Recognized. I've tried everything from resetting the iPod, uninstalling and reinstalling iTunes and all other Apple related programs, to fiddling with the settings in my Device Manager. It will only recognize it as an Unknown Device, not even an Apple device.
    What should I do? I just got this thing through a trade, it's clean, wifi works fine, in great condition. I just don't know what to do! It won't show up in iTunes at all, won't show up as a mass storage device, nothing. I am running Windows 7. I've also tried using different cords, different usb ports, and another computer. None of that made a difference.

    Haveylu looked ere:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    Pay particular attention to the parts concerning the the Apple Mobile Device service.

  • USB Device Not Recognized (&IPOD WILL NOT TURN ON)

    I have had an iPod Shuffle G2 for 6 months now with no problems until today.
    It went flat when I was at my friends place so when I got back to my mums I plugged it into my laptop and it told me "USB Device Not Recognized One of the USB devices attached to this computer has malfunctioned and windows does not recognize it" I thought there was just a prob with that port in my laptop, so I put it in the other one. So I though Ill wait until I get to my nan and pops and put it in there computer which is where I sync it. Same problem in both ports. Except on this computer the orange light is on but doesnt flash.
    Now my iPod doesn't turn on at all..
    Which is fantastic..
    Help yeah?
    My mum is gonna kill me.

    thank you for you help so far. I am very frustrated with this thing. I have been trying to correct this problem for hours.
    I will try to disable virus protection. but I will have to enable virus protection again. what should i do?

Maybe you are looking for