Windows wont load

my grandson pushed refresh my computer, on his hp 2000 laptop. now all we get is a error message and windows wont install

nanarobin wrote:
my grandson pushed refresh my computer, on his hp 2000 laptop. now all we get is a error message and windows wont install
What kidna refresh did you do exactly? And what O/S came originally came with the laptop?
I am a Volunteer to help others on here-not a HP employee.
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