Windows XP/64bit cannot install MPA drivers for C5

I'm successfully using Nokia OVI Suite for my C5 on windows XP / 64 bit.
But The OS cannot install the MPA drivers for accessing the device directly in Windows Explorer. Every time I connect the mobile using "mass storage" or "data transfer" mode (don't know the correct names - I'm using the german interface), the OS tries to install the drivers and finishs the "New Hardware"-dialog with the following message:
There was a problem installing the hardware: C5-00
An error occured during the installation of the device.
The class installer has denied the request to install or upgrade this device.
Please help!
Kind regards,
Doris C.

hi dunchilla,
Could you please try this once?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/​nokia-ovi-suite
6. Connect the device and select pcsuite mode
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

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